Appendix 8: Acknowledgements

The better practice guide was developed by drawing from:

aspects of key Australian and international business continuity references and standards (listed in Appendix 7: Australian and International References);

findings from ANAO assurance audits (listed in Table 1);

findings from ANAO performance audits of business continuity;³² and

interviews with a range of small, medium and large Australian Government and State

Government entities, private sector organisations, and business continuity subject matter experts.

The ANAO records its appreciation of the valuable assistance and insights provided by the following Australian Government entities and private sector organisations:

Australia and New Zealand Banking Group Limited (ANZ).

Department of Finance and Deregulation:

• Australian Government Information
  Management Office.
• Comcover.

Attorney-General’s Department.

• Emergency Management Australia.

Department of Health and Ageing.

Australian Electoral Commission.

Department of the Prime Minister and Cabinet.

Australian Institute of Aboriginal and Torres Strait Islander Studies.

Ernst and Young.

Australian Maritime Safety Authority.

IBM Australia Ltd – Recovery Centre.

Australian Securities and Investments Commission.

National Blood Authority.

Australian Taxation Office.

National Library of Australia.

Business Continuity Forum:

• Australian Capital Territory Chapter.

Business Continuity Institute:

• Australian Capital Territory Forum.
• Victoria Forum.

Reserve Bank of Australia.

Qantas Airways Limited.

Department of Agriculture, Fisheries and Forestry.

State Library of Victoria.

Department of Education, Employment and Workplace Relations.

The Treasury.

Department of Families, Housing, Community Services and Indigenous Affairs.

VicForests.

³² _{Audit Report No.53 of 2002-03 Business Continuity Management Follow-on Audit, Audit Report No.9 of 2003-04 Business Continuity Management and Emergency Management in Centrelink, and Audit Report No.16 of 2007-08, Administration of Business Continuity Management in the Tax Office.}