Building entity resilience


The following is an example table of contents for a separate pandemic plan, or for a pandemic section within a business continuity plan.

Example: Table of contents for a pandemic plan

Example: Table of contents for a pandemic plan

The following is an example wallet book/contact list for business continuity staff. This contact list would be printed to business card size (it may fold out). It may also include the activation diagram or written escalation procedures on the reverse.

Example: Wallet book/contact list

Example: Wallet book/contact list

Note: Entities may choose not to include names for security reasons.

Entities must comply with privacy requirements, such as obtaining consent from individuals to use personal contact details.

Entities may create contact lists specific to each team. Some teams may include contact details of externals, for which the entity has interdependencies, or which will be relied on in an emergency or business continuity disruption event.

The following are examples of pre-prepared communications.

Example: Pre-prepared communications

Example: Pre-prepared communications

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