Monitoring our performance

The ANAO continues to enjoy the confidence of clients and stakeholders in the way we discharge our statutory responsibilities. As in previous years, independent surveys were completed during the year to obtain feedback from our clients about the quality of our audit processes and outcomes in relation to both the performance and financial statement audits. The surveys are an important business tool to identify areas for improvement that enhance the quality and effectiveness of our audit processes.

In the latest surveys, agencies rated the ANAO’s conduct of both performance and financial statement audits very positively. Common key findings from the surveys were:

For performance audits:

  • the audit teams demonstrated the professional knowledge and audit skills required to conduct the audit;
  • the audit teams’ conduct was characterised by integrity, and an ethical approach to their task; and
  • respondents valued the independent opinion expressed by the ANAO.

For financial statement audits:

  • respondents considered that the auditors demonstrated sufficient understanding of the financial reporting requirements of the entity;
  • respondents agreed that the auditor’s interaction with agency staff was conducted in a professional manner; and
  • entities agreed that the ANAO’s financial statement audit services make a valuable contribution to the organisation.

We appreciate the positive feedback received from agencies and we will continue to work on improving the services we provide to assist their performance.