Client survey

An independent survey was completed in December 2006 to gain feedback from entities on the conduct of the audit of their 2005–06 financial statements.19 Of the 207 entities that were included in the survey, 140 responses were received (68 per cent). The survey results received were very positive overall and indicated a high degree of satisfaction with our performance in auditing entities 2005–06 financial statements. Key findings included the following:

  • 93 per cent of respondents considered that our auditors demonstrated sufficient understanding of the financial reporting requirements of the entity;
  • 94 per cent of respondents agreed that our auditors’ interaction with agency staff was conducted in a professional manner; and
  • 94 per cent of entities agreed that our financial statement audit services make a valuable contribution to the organisation.

The results of the survey are used to inform decision making on the improvement of future audits. We are also continuing to explore avenues to increase entity awareness of the products, publications and services available on financial statement and related assurance matters as a means of assisting entities to improve their own performance.

19 Due to timing of the financial statement audit cycle, this data relates to the 2005–06 financial year.