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Contents

Contents

Foreword

1. Introduction

2. Essential pre-conditions for innovation

3. An innovation process model

4. Develop options and solutions

5. Implement

6. Check and evaluate

7. Adjust and disseminate

8. Across-boundary innovation

9. A transition to a new era of innovation in the public sector

Appendix A — Selected case studies

Appendix B — Summary of the literature review

Appendix C — Key themes from interviews

Appendix D — Acknowledgments

Quick reference guide

 

 

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