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  3. Performance audit reports

Performance audit reports

Performance audit reports

Our performance audit work contributes to improved public sector administration and accountability through objective reporting on the performance of Australian Government programs and entities.

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Year published

  • 2020–21 2
  • 2019–20 5
  • 2018–19 9
  • 2017–18 6
  • 2016–17 13
  • 2015–16 7
  • 2014–15 5
  • 2013–14 15
  • 2012–13 9
  • 2011–12 11
  • 2010–11 6
  • 2009–10 8
  • 2008–09 11
  • 2007–08 10
  • 2006–07 8
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  • 2000–01 4
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  • 1996–97 1
  • 1995–96 2

Activity

  • Governance 22
  • Service delivery 12
  • Regulation 3
  • Grants administration 2
  • Asset management & sustainment 1
  • Policy development 1
  • Procurement 1

This page lists completed performance audit reports. View all performance audits in-progress.

164 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 10 of 2020–21)
Published: Thursday 24 September 2020
Published

System Redevelopment — Managing Risks While Planning Transition

The audit objective was to assess whether Services Australia appropriately managed risks to operating the current welfare payment system and appropriately prepared to transition to the future system.

Expand
Entity 
Services Australia
Contact 

Please direct enquiries through our contact page.

Activity 
Asset management & sustainment
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 2 of 2020–21)
A paddock being watered by machinery
Published: Thursday 16 July 2020
Published

Procurement of Strategic Water Entitlements

The objective of the audit was to examine whether strategic water procurements by the Department of Agriculture, Water and the Environment were conducted consistent with government policy, were supported by appropriate program design, were planned and executed appropriately, and achieved value for money.

Expand
Entity 
Department of Agriculture, Water and the Environment
Contact 

Please direct enquiries through our contact page.

Activity 
Procurement
Sector 
Agriculture
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2019–20)
Published: Wednesday 17 June 2020
Published

Design and Establishment of the Regional Investment Corporation

The objective of this audit was to assess the effectiveness of the design and establishment of the Regional Investment Corporation.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Agriculture
Finance
Infrastructure
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 30 of 2019–20)
Published: Thursday 2 April 2020
Published

Bilateral Agreement Arrangements Between Services Australia and Other Entities

The objective of this audit was to examine the effectiveness of bilateral agreement arrangements between Services Australia and other entities.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Agriculture
Cross Government
Environment
Human Services
Social Services
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 21 of 2019–20)
Published: Wednesday 18 December 2019
Published

Probity Management in Rural Research and Development Corporations

The audit assessed the effectiveness of the rural research and development corporations’ management of probity.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Agriculture
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 8 of 2019–20)
Published: Monday 9 September 2019
Published

Management of the Tourist Refund Scheme

The objective of this audit was to examine whether the Tourist Refund Scheme (TRS) is being effectively administered, with the appropriate management of risks.

Expand
Entity 
Department of Home Affairs; Department of the Treasury; Australian Taxation Office (ATO)
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Taxation
Tourism
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 6 of 2019–20)
Published: Monday 5 August 2019
Published

Implementation of ANAO and Parliamentary Committee Recommendations

The objective of the audit was to examine whether selected entities implemented agreed ANAO performance audit, the Joint Committee of Public Accounts and Audit, and other parliamentary committee recommendations.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Agriculture
Aviation
Infrastructure
Regional Development
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 51 of 2018–19)
Published: Wednesday 26 June 2019
Published

Farm Management Deposits Scheme

The objective of the audit was to assess whether the Australian Taxation Office and the Department of Agriculture have effectively administered the Farm Management Deposits (FMD) Scheme.

Expand
Entity 
Department of Agriculture; Australian Taxation Office (ATO); Department of the Treasury
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Agriculture
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2018–19)
Published: Wednesday 29 May 2019
Published

Coordination Arrangements of Australian Government Entities Operating in Torres Strait

The objective of the audit was to assess the effectiveness of the coordination arrangements of key Australian Government entities operating in Torres Strait.

Expand
Entity 
Across entities
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Agriculture
Customs
Fisheries
Foreign Affairs
Immigration
Indigenous
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 38 of 2018–19)
Published: Tuesday 14 May 2019
Published

Application of cost recovery principles

The objective of this audit was to assess whether selected regulatory entities effectively apply the cost recovery principles of the Australian Government’s cost recovery framework. The selected regulatory entities were the Department of Agriculture and Water Resources, the Australian Maritime Safety Authority, and the Department of Health (Therapeutic Goods Administration).

Expand
Entity 
Department of Agriculture and Water Resources; Australian Maritime Safety Authority; Department of Health (Therapeutic Goods Administration)
Contact 

Please direct enquiries through our contact page.

Activity 
Regulation
Sector 
Agriculture
Finance
Health
Infrastructure
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 28 of 2018–19)
Published: Thursday 21 February 2019
Published

Management of Smart Centres’ Centrelink Telephone Services — Follow-up

The objective of the audit was to examine the extent to which the Department of Human Services (Human Services) has implemented the recommendations made by the Australian National Audit Office (ANAO) in Auditor-General Report No. 37 of 2014–15 Management of Smart Centres’ Centrelink Telephone Services; as well as Human Services’ performance against call wait time and call blocking metrics.

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 23 of 2018–19)
Published: Thursday 17 January 2019
Published

Northern Australia Quarantine Strategy – Follow-on Audit

The objective of this audit was to assess the extent to which the Department of Agriculture and Water Resources (Agriculture) has addressed the recommendations from ANAO Audit Report No. 46 of 2011–12, Administration of the Northern Australia Quarantine Strategy (NAQS).

Expand
Entity 
Department of Agriculture and Water Resources
Contact 

Please direct enquiries through our contact page.

Activity 
Regulation
Sector 
Agriculture
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 16 of 2018–19)
Published: Thursday 13 December 2018
Published

Implementation of the Australian Government’s Workplace Bargaining Framework

The objective of this audit was to assess the Australian Public Service Commission’s and selected entities’ implementation of the Australian Government’s Workplace Bargaining Framework.

Expand
Entity 
Across entities (listed below)
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Agriculture
Finance
Foreign Affairs
Health
Human Services
Prime Minister & Cabinet
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 15 of 2018–19)
Published: Thursday 6 December 2018
Published

Human Services’ Compliance Strategies

The objective of this audit was to assess whether Human Services has an effective high-level compliance strategy for administered payments made under the Centrelink and Medicare programs. 

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2018–19)
Published: Thursday 29 November 2018
Published

Disability Support Pension — Follow-on Audit

The objective of this audit was to examine if Social Services and Human Services drive improvements in the Disability Support Pension program using data and information from multiple sources, including agreed Auditor-General and parliamentary committee recommendations. 

Expand
Entity 
Department of Human Services; Department of Social Services
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 10 of 2018–19)
Published: Monday 5 November 2018
Published

Design and Implementation of the Quality Framework

The objective of the audit was to assess the effectiveness of the design and implementation of the Department of Human Services' Quality Framework.

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 42 of 2017–18)
Published: Thursday 24 May 2018
Published

Effectiveness of Monitoring and Payment Arrangements under National Partnership Agreements

The objective of the audit was to examine the effectiveness of monitoring and payment arrangements under National Partnership Agreements.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Agriculture
Health
Infrastructure
Prime Minister & Cabinet
Regional Development
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 2017–18)
Published: Tuesday 17 April 2018
Published

Management of Special Appropriations

The audit objective was to examine entity compliance with regulatory requirements for the establishment and ongoing management of special appropriations.

Expand
Entity 
Department of Finance; Department of Social Services; Department of Industry, Innovation and Science; Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Finance
Human Services
Industry
Science
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 30 of 2017–18)
Published: Wednesday 28 February 2018
Published

Design and Governance of the National Water Infrastructure Development Fund

The objective of the audit was to examine the effectiveness of the design and governance of the National Water Infrastructure Development Fund.

Expand
Entity 
Department of Agriculture and Water Resources; Department of Infrastructure, Regional Development and Cities; Department of the Prime Minister and Cabinet
Contact 

Please direct enquiries relating to audits through our contact page.

Activity 
Governance
Sector 
Agriculture
Infrastructure
Prime Minister & Cabinet
Regional Development
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 22 of 2017–18)
Published: Tuesday 19 December 2017
Published

Administration of Medicare Electronic Claiming Arrangements

The objective of the audit was to assess the effectiveness of Medicare electronic claiming arrangements, including an assessment of the extent to which claiming and processing efficiencies for the Government, health professionals and Medicare customers have been achieved.

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Service delivery
Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 14 of 2017–18)
Published: Tuesday 31 October 2017
Published

The Design and Implementation of the Community Development Programme

The objective of the audit was to assess the effectiveness of the transition of the Remote Jobs and Communities Programme to the Community Development Programme, including whether the Community Development Programme is well designed and administered effectively and efficiently.

Expand
Entity 
Department of the Prime Minister and Cabinet; Department of Employment; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Employment
Human Services
Prime Minister & Cabinet
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 6 of 2017–18)
Published: Tuesday 15 August 2017
Published

The Management of Risk by Public Sector Entities

The audit objective was to assess how effectively the selected public sector entities manage risk.

Expand
Entity 
Department of Employment; Department of Health; Australian Communications and Media Authority; Australian Fisheries Management Authority
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Governance
Sector 
Agriculture
Communications
Employment
Health
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 59 of 2016–17)
Published: Tuesday 27 June 2017
Published

myGov Digital Services

The objective of the audit was to assess the effectiveness of the Department of Human Services’ implementation of myGov as at November 2016.

Expand
Entity 
Department of Human Services; Digital Transformation Agency (DTA); Australian Taxation Office (ATO)
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Human Services
Prime Minister & Cabinet
Social Services
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 58 of 2016–17)
Published: Monday 26 June 2017
Published

Implementation of the Annual Performance Statements Requirements 2015–16

The objective of the audit was to examine the implementation of the annual performance statements requirements under the Public Governance, Performance and Accountability Act 2013 and the enhanced Commonwealth performance framework.

Expand
Entity 
Department of Agriculture and Water Resources; Australian Federal Police; Department of Finance
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Governance
Sector 
Agriculture
Attorney-General's
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 56 of 2016–17)
Published: Thursday 22 June 2017
Published

Pesticide and Veterinary Medicine Regulatory Reform

The objective of the audit was to assess the effectiveness of the Australian Pesticides and Veterinary Medicines Authority’s (APVMA’s) implementation of reforms to agvet regulation and the extent to which the authority has achieved operational efficiencies and reduced the cost burden on regulated entities.

Expand
Entity 
Australian Pesticides and Veterinary Medicines Authority
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Regulation
Sector 
Agriculture
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 52 of 2016–17)
Published: Tuesday 23 May 2017
Published

Managing Underperformance in the Australian Public Service

The audit objective was to assess the effectiveness of the management of underperformance in the Australian Public Service (APS) and identify opportunities for improvement.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Agriculture
Attorney-General's
Cross Government
Industry
Prime Minister & Cabinet
Science
Social Services
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 51 of 2016–17)
Published: Monday 22 May 2017
Published

Administration of Youth Allowance (Student) and ABSTUDY

The audit Administration of ABSTUDY and the audit Administration of Youth Allowance have been combined to table as one report titled Administration of ABSTUDY and Administration of Youth Allowance.

The objective of both audits was to assess the efficiency and effectiveness of the Department of Social Services’ and the Department of Human Services’ program administration.

Expand
Entity 
Department of Social Services; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Education
Employment
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 50 of 2016–17)
Published: Monday 15 May 2017
Published

Child Support Collection Arrangements between the Australian Taxation Office and the Department of Human Services

The objective of the audit was to assess the effectiveness of the child support collection arrangements between the Department of Human Services (DHS) and the Australian Taxation Office (ATO).

Expand
Entity 
Australian Taxation Office; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Human Services
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 47 of 2016–17)
Published: Thursday 27 April 2017
Published

Strengthening Australia’s Tourism Industry

The objective of this audit was to assess the effectiveness to date of the implementation of the Tourism 2020 strategy by the Australian Trade and Investment Commission (Austrade) and Tourism Australia.

Expand
Entity 
Australian Trade and Investment Commission (Austrade); Tourism Australia
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Tourism
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 42 of 2016–17)
Published: Wednesday 15 March 2017
Published

Cybersecurity Follow-up Audit

The audit objective was to re-assess the three entities' compliance with the 'Top Four' mandatory strategies in the Australian Government Information Security Manual (ISM). The audit also aims to examine the typical challenges faced by entities to achieve and maintain their desired ICT security posture.

Expand
Entity 
Australian Taxation Office; Department of Human Services; Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Governance
Sector 
Border
Human Services
Immigration
Taxation
Read published report

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