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Browse our range of publications including performance and financial statement audit reports, assurance review reports, information reports and annual reports.

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  3. Performance audit reports

Performance audit reports

Our performance audit work contributes to improved public sector administration and accountability through objective reporting on the performance of Australian Government programs and entities.

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This page lists completed performance audit reports. View all performance audits in-progress.

89 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 15 of 2019–20)
Recent
Published: Thursday 28 November 2019
Published

National Broadband Network Fixed Line Migration — Service Continuity and Complaints Management

The objective of this audit was to assess the effectiveness of NBN Co’s service continuity operations relating to the migration of telecommunication services to the National Broadband Network (NBN).

Expand
Entity 
NBN Co Limited
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Communications
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 1 of 2019–20)
Published: Thursday 4 July 2019
Published

Cyber Resilience of Government Business Enterprises and Corporate Commonwealth Entities

The objective of this audit was to assess the effectiveness of the management of cyber security risks by three government business enterprises or corporate Commonwealth entities. The entities selected for audit are ASC Pty Ltd, the Australian Postal Corporation and the Reserve Bank of Australia.

Expand
Entity 
ASC Pty Ltd; Australian Postal Corporation; Reserve Bank of Australia
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Arts
Communications
Finance
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 2018–19)
Published: Friday 26 April 2019
Published

Governance of the Special Broadcasting Service Corporation

The objective of this audit was to examine the effectiveness of the governance arrangements for the Special Broadcasting Service Corporation (SBS).

Expand
Entity 
Special Broadcasting Service Corporation
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Arts
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 34 of 2018–19)
Old Parliament House sign
Published: Thursday 18 April 2019
Published

Effectiveness of Board Governance at Old Parliament House

The objective of the audit was to assess the effectiveness of the governance board in Old Parliament House.

Expand
Entity 
Old Parliament House
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Arts
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 46 of 2017–18)
Published: Wednesday 13 June 2018
Published

Management of the National Collections

The objective of this audit was to assess whether the National Gallery of Australia (NGA) and the Australian War Memorial (the Memorial) have implemented effective collections management practices.

Expand
Entity 
Australian War Memorial; National Gallery of Australia
Contact 

Please direct enquiries through our contact page.

Activity 
Asset management & sustainment
Sector 
Arts
Communications
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 37 of 2017–18)
Published: Thursday 3 May 2018
Published

Australian Broadcasting Corporation—Complaints Management

The objective of the audit was to assess the effectiveness of the Australian Broadcasting Corporation’s (ABC’s) management of complaints.

Expand
Entity 
Australian Broadcasting Corporation
Contact 

Please direct enquiries relating to potential audits through our contact page.

Activity 
Service delivery
Sector 
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 16 of 2017–18)
Published: Tuesday 28 November 2017
Published

Administration of the National Broadband Network Satellite Support Scheme

The audit objective was to assess whether nbn co limited effectively administered the National Broadband Network Satellite Support Scheme.

Expand
Entity 
Department of Communications and the Arts; nbn co limited; Department of Finance
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Communications
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 12 of 2017–18)
Published: Friday 29 September 2017
Published

Management of the Contract for Telephone Universal Service Obligations

The audit objective was to assess the effectiveness of the Department of Communications and the Arts’ contract management of selected telephone universal service obligations.

Expand
Entity 
Department of Communications and the Arts
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 11 of 2017–18)
Published: Thursday 28 September 2017
Published

Australia Post's Efficiency of Delivering Reserved Letter Services

The objective of this audit was to examine whether the Australian Postal Corporation (Australia Post) is meetings its Community Service and International obligations efficiently and the effectiveness of Commonwealth shareholders in monitoring value for money.

Expand
Entity 
Australian Postal Corporation (Australia Post); Department of Finance; Department of Communications and the Arts
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Service delivery
Sector 
Communications
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 7 of 2017–18)
Published: Tuesday 22 August 2017
Published

Efficiency of the Australia Council’s Administration of Grants

The audit objective was to determine whether selected grant programs are being administered efficiently by the Australia Council in relation to suitable comparators. The selected grant programs are collectively known as the Australia Council Grants Program.

Expand
Entity 
Australia Council; Department of Social Services; National Health and Medical Research Council
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Grants administration
Sector 
Arts
Communications
Health
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 6 of 2017–18)
Published: Tuesday 15 August 2017
Published

The Management of Risk by Public Sector Entities

The audit objective was to assess how effectively the selected public sector entities manage risk.

Expand
Entity 
Department of Employment; Department of Health; Australian Communications and Media Authority; Australian Fisheries Management Authority
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Governance
Sector 
Agriculture
Communications
Employment
Health
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 10 of 2016–17)
Published: Thursday 1 September 2016
Published

Award of Funding under the Mobile Black Spot Programme

The objective of this audit was to assess the effectiveness of the Department of Communications and the Arts’ assessment and selection of base stations for funding under the first round of the Mobile Black Spot Programme.

Expand
Entity 
Department of Communications and the Arts
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Grants administration
Sector 
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 29 of 2015–16)
Published: Wednesday 4 May 2016
Published

Implementing the Deregulation Agenda: Cutting Red Tape

The audit objective was to assess the effectiveness of selected departments’ implementation of deregulation initiatives.

Expand
Entity 
Department of the Prime Minister and Cabinet; Department of Communications and the Arts; Department of Health; Department of Industry, Innovation and Science
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Communications
Health
Industry
Prime Minister & Cabinet
Science
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 2 of 2015–16)
Published: Tuesday 14 July 2015
Published

Regulation of Unsolicited Communications

The objective of the audit was to assess the effectiveness of the Australian Communications and Media Authority’s regulation of unsolicited communications.

Expand
Entity 
Australian Communications and Media Authority
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Regulation
Sector 
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 1 of 2014–15)
Published: Thursday 18 September 2014
Published

Confidentiality in Government Contracts: Senate Order for Departmental and Agency Contracts (Calendar Year 2013 Compliance)

The objective of the audit was to assess the appropriateness of the use and reporting of confidentiality provisions in a sample of Australian Government contracts.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Attorney-General's
Border
Communications
Immigration
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 47 of 2013–14)
Published: Monday 23 June 2014
Published

Managing Conflicts of Interest in FMA Agencies

The audit objective was to determine whether Australian Government agencies were implementing appropriate policies and processes to identify and manage conflicts of interest.

Expand
Entity 
Across Agencies
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Agriculture
Communications
Defence
Education
Employment
Environment
Finance
Foreign Affairs
Health
Human Services
Immigration
Industry
Infrastructure
Prime Minister & Cabinet
Regional Development
Social Services
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 33 of 2013–14)
Published: Thursday 29 May 2014
Published

Indigenous Employment in Australian Government Entities

The objective of this audit was to determine whether Australian Government entities were implementing effective strategies to support increased Indigenous employment.

Expand
Entity 
Across Agencies
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Agriculture
Communications
Defence
Education
Employment
Finance
Foreign Affairs
Health
Human Services
Immigration
Indigenous
Prime Minister & Cabinet
Regional Development
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 54 of 2012–13)
Published: Wednesday 26 June 2013
Published

Administration of Government Advertising Arrangements: August 2011 to March 2013

The audit objectives were to assess the effectiveness of:

  • selected agencies’ administration in developing advertising campaigns and implementing key processes against the requirements of the Australian Government’s campaign advertising framework, and other key legal and administrative requirements; and
  • the ongoing administration of the campaign advertising framework.
Expand
Entity 
Across Entities
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Ageing
Communications
Finance
Health
Human Services
Indigenous
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 22 of 2012–13)
Published: Thursday 21 February 2013
Published

Administration of the Tasmanian Forests Intergovernmental Agreement Contractors Voluntary Exit Grants Program

The objective of the audit was to examine the effectiveness of the Department of Agriculture, Fisheries and Forestry’s administration of the Tasmanian Forests Intergovernmental Agreement Contractors Voluntary Exit Grants Program.

Expand
Entity 
Department of Agriculture, Fisheries and Forestry
Sector 
Environment
Forestry
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 2 of 2012–13)
Published: Thursday 30 August 2012
Published

Administration of the Regional Backbone Blackspots Program

To assess the effectiveness of the Department of Broadband, Communications and the Digital Economy’s (DBCDE’s) administration of the Regional Backbone Blackspots Program (RBBP), involving the establishment and ongoing management of the program.

Expand
Entity 
Department of Broadband and Communications and the Digital Economy
Sector 
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 55 of 2011–12)
Published: Thursday 28 June 2012
Published

Administration of the Digital Television Switchover Household Assistance Scheme

The objective of the audit was to assess the effectiveness of the Department of Broadband, Communications and the Digital Economy’s administration of the Household Assistance Scheme.

Expand
Entity 
Department of Broadband, Communications and the Digital Economy, Department of Human Services
Sector 
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 46 of 2011–12)
Published: Wednesday 20 June 2012
Published

Administration of the Northern Australia Quarantine Strategy

The objective of the audit was to assess the effectiveness of the Department of Agriculture, Fisheries and Forestry’s administration of the Northern Australia Quarantine Strategy. The ANAO examined whether the department had established effective:

  • administrative and governance arrangements to support NAQS;
  • processes for identifying biosecurity risks and conducting scientific activities to address identified risks;
  • arrangements for managing the quarantine aspects of Torres Strait border movements; and
  • public awareness activities that reflect identified biosecurity risks and support the program’s objectives.
Expand
Entity 
Department of Agriculture, Fisheries and Forestry
Sector 
Agriculture
Fisheries
Forestry
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 31 of 2011–12)
Published: Tuesday 1 May 2012
Published

Establishment and Use of Procurement Panels

The objective of the audit was to assess the extent to which FMA Act agencies’ establishment and use of procurement panels supported value for money, efficiency and effectiveness in procurement. The objective of the audit was to assess the extent to which FMA Act agencies’ establishment and use of procurement panels supported value for money, efficiency and effectiveness in procurement.

Expand
Entity 
Australian Securities and Investments Commission, Department of Broadband, Communications and the Digital Economy and the Department of Foreign Affairs and Trade
Sector 
Communications
Foreign Affairs
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 29 of 2011–12)
Published: Tuesday 3 April 2012
Published

Administration of the Australia Network Tender Process

The audit objective was to report on the administration of the Australia Network tender process and to identify lessons learned from the conduct of the process to inform future procurement activities.

Expand
Entity 
Department of Foreign Affairs and Trade, Department of Broadband, Communications and the Digital Economy and Department of the Prime Minister and Cabinet
Sector 
Attorney-General's
Communications
Foreign Affairs
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 2 of 2011–12)
Published: Thursday 25 August 2011
Published

Confidentiality in Government Contracts: Senate Order for Departmental and Agency Contracts (Calendar Year 2010 Compliance)

This audit is the thirteenth in a series of audits that have fulfilled the Senate’s request for the Auditor-General to provide an annual report on agencies’ compliance with the Order, since it was introduced in 2001. The audit objective was to assess the appropriateness of the use and reporting of confidentiality provisions in Australian Government contracts.

Expand
Entity 
Australian Communications and Media Authority (ACMA); Department of Climate Change and Energy Efficiency (DCCEE); Department of Finance and Deregulation; Murray-Darling Basin Authority (MDBA)
Sector 
Communications
Energy
Environment
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 28 of 2010–11)
Published: Tuesday 15 February 2011
Published

Management of the Australian Broadband Guarantee Program

The objective of the audit was to assess if DBCDE had effectively managed the ABG program, and the extent to which the program was achieving its stated objectives. The audit examined DBCDE's activities supporting the planning, implementation, monitoring and performance reporting for the ABG program from its commencement in April 2007 to June 2010.

Expand
Entity 
Department of Broadband, Communications and the Digital Economy
Sector 
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 7 of 2010–11)
Published: Wednesday 22 September 2010
Published

Confidentiality in Government Contracts: Senate Order for Departmental and Agency Contracts (Calendar Year 2009 Compliance)

The audit objective was to assess the appropriateness of the use and reporting of confidentiality provisions in Australian Government contracts. This included assessing compliance with the Order and following up on the implementation of recommendations made in previous Senate Order audits.

The audit involved three components:

  • an examination of a stratified random sample of 150 contracts listed as containing confidentiality provisions from material and small agencies across the Australian Government to determine whether confidentiality provisions were used and reported appropriately;
  • an examination of all FMA Act agencies' calendar year 2009 contract listings, and ministers' letters of advice, to assess compliance with the requirements of the Order, and check reported instances of excluded contracts; and
  • a follow-up of the implementation of previous audit recommendations relating to the administration of the Senate Order in four agencies. The selected agencies were the: Australian Agency for International Development (AusAID); Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA); Department of Agriculture, Fisheries and Forestry (DAFF); and the Federal Court of Australia (Federal Court). The selected agencies were audited in one of the ANAO's previous five audits of Senate Order compliance.
Expand
Entity 
NO-DEPTS-LISTED
Sector 
Agriculture
Finance
Fisheries
Forestry
Indigenous
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2009–10)
Published: Wednesday 26 May 2010
Published

Effective Cross-Agency Agreements

The audit objective was to assess whether agreements between Australian Government (Commonwealth) agencies reflect sound administrative practices. To meet this objective, the audit reviewed current government policy and a range of better practice guidelines, conducted interviews with agencies and examined cross-agency agreements, to formulate suitable audit criteria and subsequently develop better practice principles.

Expand
Entity 
Across Entities
Sector 
Ageing
Agriculture
Attorney-General's
Communications
Defence
Energy
Environment
Finance
Foreign Affairs
Health
Human Services
Immigration
Infrastructure
Prime Minister & Cabinet
Regional Development
Research
Science
Social Services
Taxation
Tourism
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 20 of 2009–10)
Published: Wednesday 3 February 2010
Published

The National Broadband Network Request for Proposal Process

The objective of the audit was to examine key aspects of the NBN RFP process, including:

  • the background to and conduct of the RFP process;
  • management of key risks associated with the process and outcome; and
  • stakeholder consultations.
Expand
Entity 
Department of Broadband, Communications and the Digital Economy
Sector 
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 16 of 2009–10)
Published: Wednesday 16 December 2009
Published

Do Not Call Register

The objective of the audit was to assess the ACMA's effectiveness in operating, managing and monitoring the Register, including compliance with legislative requirements.

Expand
Entity 
The Australian Communications and Media Authority
Sector 
Communications
Read published report

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