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Performance audit reports

Performance audit reports

Our performance audit work contributes to improved public sector administration and accountability through objective reporting on the performance of Australian Government programs and entities.

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Year published

  • (-) Remove 2017-18 filter 2017–18
  • (-) Remove 2007-08 filter 2007–08
  • (-) Remove 1995-96 filter 1995–96
  • 2020–21 1
  • 2019–20 4
  • 2018–19 7
  • 2016–17 6
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  • 1996–97 7

Activity

  • Governance 4
  • Asset management & sustainment 1
  • Grants administration 1
  • Policy development 1
  • Service delivery 1

This page lists completed performance audit reports. View all performance audits in-progress.

12 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 52 of 2017–18)
Published: Wednesday 27 June 2018
Published

Efficiency of Veterans Service Delivery by the Department of Veterans’ Affairs

The objective of this audit was to assess whether the Department of Veterans’ Affairs is efficiently delivering services to veterans and their dependents.

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Entity 
Department of Veterans' Affairs
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Defence
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 50 of 2017–18)
Published: Tuesday 26 June 2018
Published

Primary Healthcare Grants under the Indigenous Australians’ Health Program

The audit objective was to assess the effectiveness of the Department of Health's design, implementation and administration of primary healthcare under the Indigenous Australians' Health Program (IAHP).

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Entity 
Department of Health
Contact 

Please direct enquiries through our contact page.

Activity 
Grants administration
Sector 
Health
Indigenous
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 46 of 2017–18)
Published: Wednesday 13 June 2018
Published

Management of the National Collections

The objective of this audit was to assess whether the National Gallery of Australia (NGA) and the Australian War Memorial (the Memorial) have implemented effective collections management practices.

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Entity 
Australian War Memorial; National Gallery of Australia
Contact 

Please direct enquiries through our contact page.

Activity 
Asset management & sustainment
Sector 
Arts
Communications
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2017–18)
Published: Monday 21 May 2018
Published

Efficiency through Contestability Programme

The objective of this audit was to assess the effectiveness of the Efficiency through Contestability Programme in supporting entities to improve the efficient delivery of government functions.

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Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Policy development
Sector 
Employment
Finance
Foreign Affairs
Health
Social Services
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 33 of 2017–18)
Published: Wednesday 28 March 2018
Published

Implementation of the Annual Performance Statements Requirements 2016–17

The objective of the audit was to continue to examine the progress of the implementation of the annual performance statements requirements under the PGPA Act and the PGPA Rule by the selected entities. The audit was also designed to:

  • provide insights to entities more broadly, to encourage improved performance; and
  • continue the development of the ANAO’s methodology to support the possible future implementation of annual audits of performance statements.
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Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Employment
Energy
Environment
Finance
Foreign Affairs
Health
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 8 of 2017–18)
Published: Tuesday 19 September 2017
Published

Administration of the Freedom of Information Act 1982

The audit objective was to assess the effectiveness and efficiency of entities’ implementation of the Freedom of Information Act 1982.

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Entity 
Attorney-General’s Department; Office of the Australian Information Commissioner; Department of Social Services; Department of Veterans' Affairs
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Governance
Sector 
Attorney-General's
Social Services
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 5 of 2017–18)
Published: Tuesday 8 August 2017
Published

Protecting Australia’s Missions and Staff Overseas: Follow-on

The audit objective is to examine the effectiveness of measures taken to strengthen the protection of Australia’s missions and staff overseas.

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Entity 
Department of Foreign Affairs and Trade
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Governance
Sector 
Foreign Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 3 of 2017–18)
Published: Wednesday 12 July 2017
Published

Supporting Good Governance in Indigenous Corporations

The objective of the audit was to assess whether the Office of the Registrar of Indigenous Corporations (ORIC) supports good governance in Indigenous corporations consistent with the Corporations (Aboriginal and Torres Strait Islander) Act 2006 (CATSI).

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Entity 
Office of the Registrar of Indigenous Corporations; Department of the Prime Minister and Cabinet
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Indigenous
Prime Minister & Cabinet
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 10 of 2007–08)
Published: Wednesday 17 October 2007
Published

Whole of Government Indigenous Service Delivery Arrangements

The audit objective was to assess how four key departments: Education, Science and Training (DEST); Employment and Workplace Relations (DEWR); Families, Community Services and Indigenous Affairs (FaCSIA); and Health and Ageing (DoHA) are implementing the Government's policy objective for Indigenous service delivery.

Expand
Entity 
NO-DEPTS-LISTED
Sector 
Ageing
Education
Employment
Health
Indigenous
Prime Minister & Cabinet
Science
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 9 of 1995–96)
Published: Tuesday 21 November 1995
Published

Teleservice Centres

The purpose of the audit was to determine:

  • whether the planning and implementation of the DSS Teleservice project has been adequate to ensure successful operations;
  • the efficiency and administrative effectiveness of Teleservice Centre management practices;
  • whether Teleservice Centres have been successful in delivering the anticipated improvements to client service; and
  • what opportunities might be available for improvement in the operation of the Centres.

An important aim of the audit was to ascertain with DSS what value could be added by identifying more administratively effective and efficient means of managing and operating their Teleservice Centre network. In addition, the ANAO considered that the experience gained and lessons learned from the introduction of Teleservice operations by DSS could improve the planning and implementation of major technology-based operational and client service initiatives in the future, both in DSS and the Australian Public Service (APS) generally.

In carrying out the audit, the ANAO undertook an extensive examination of the Teleservice environment including:

  • examining the experience and practices of private sector call centre operations;
  • reviewing the DSS Teleservice network, involving detailed discussions with departmental officers, examining files and data and observing Teleservice Centre operations; as well as
  • consulting a range of community groups and government agencies familiar with DSS's Teleservice Centre services.
Expand
Entity 
Department of Social Security
Sector 
Indigenous
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 7 of 1995–96)
Published: Wednesday 15 November 1995
Published

Financial Management

The purpose of the audit was to ascertain the extent to which financial management arrangements helped the department to achieve its objectives and the way that these could be improved in the light of the department's management reforms generally.

Elements of the Financial Management Improvement Program, and the accrual reporting framework, were at an evolutionary stage in the department. The audit therefore focused on quite fundamental financial management issues, including:

  • the ability of financial management systems to provide information that was timely, accurate and relevant to the needs of management and other users; and
  • the extent of coordination and control of financial management across departmental programs and between National and State Offices.
Expand
Entity 
Department of Veterans' Affairs
Sector 
Defence
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 6 of 1995–96)
Published: Thursday 26 October 1995
Published

Community Development Employment Projects Scheme

The audit reviewed the efficiency and administrative effectiveness of the Community Development Employment Projects Scheme (CDEP), highlighting good practices and suggesting improvements where needed.

Expand
Entity 
Aboriginal and Torres Strait Islander Commission
Sector 
Indigenous
Social Services
Read published report

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