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Performance audit reports

Performance audit reports

Our performance audit work contributes to improved public sector administration and accountability through objective reporting on the performance of Australian Government programs and entities.

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Activity

This page lists completed performance audit reports. View all performance audits in-progress.

7 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 42 of 2002–03)
Published: Wednesday 7 May 2003
Published

Managing Residential Aged Care Accreditation

The audit examined the Aged Care Standards and Accreditation Agency Ltd's management of the residential aged care accreditation process. The audit focused on the Agency's implementation of a process to meet its legislative responsibilities, its business operations, people management, budgeting practices, use of information, and its quality assurance processes.

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Entity 
Aged Care Standards and Accreditation Agency Ltd
Sector 
Ageing
Health
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 21 of 2002–03)
Published: Wednesday 11 December 2002
Published

Performance Information in the Australian Health Care Agreements

The audit examined whether the Department of Health and Ageing had the performance information necessary to administer the Australian Health Care Agreements. A strong focus of the audit was accountability for performance given the significant size of Commonwealth financial assistance, more than $29.6 billion over 5 years, provided to the States and Territories for the provision of health care services.

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Entity 
Department of Health and Ageing
Sector 
Ageing
Health
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 15 of 2002–03)
Published: Tuesday 29 October 2002
Published

The Aboriginal and Torres Strait Islander Health Program Follow up Audit

The audit reviewed the extent to which the Department of Health and Ageing (Health) had implemented the recommendations of Audit Report No. 13 of 1998-1999, Aboriginal and Torres Strait Islander Health Program, taking account of any changed circumstances or new administrative issues identified as impacting the implementation of these recommendations.

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Entity 
Department of Health and Ageing; Aboriginal and Torres Strait Islander Commission
Sector 
Ageing
Health
Indigenous
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 11 of 2002–03)
Published: Thursday 3 October 2002
Published

Medicare Customer Service Delivery

The audit reviewed the effectiveness of HIC's approach to customer service delivery to the Australian public as customers of Medicare. The primary issues examined were whether: . HIC manages its customer service delivery performance effectively;

  • HIC's approach to people management adequately supports customer service delivery;
  • HIC obtains adequate information from customers on their needs, expectations, and perceptions of HIC's service delivery; and
  • HIC provides adequate information to customers on its services and on the service standards that customers should expect.
Expand
Entity 
Health Insurance Commission
Sector 
Ageing
Health
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 5 of 2002–03)
Published: Friday 23 August 2002
Published

The Strategic Partnership Agreement between the Department of Health and Ageing and the Health Insurance Commission

The audit examined the administrative effectiveness of arrangements between Health and HIC, in relation to the management and administration of the Medicare Benefits Scheme and the Pharmaceutical Benefits Scheme. Health predominantly exercises a policy and leadership role within the health portfolio - HIC delivers a range of health services directly to the public and members of the health industry. Both agencies have stated that they recognise the importance of working together, as partners in their respective roles, to maximise their performance in the achievement of health portfolio outcomes and to discharge their respective responsibilities. This joint commitment is embodied in a written agreement - called the Strategic Partnership Agreement (SPA).

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Entity 
Department of Health and Aged Care; Health Insurance Commission
Sector 
Ageing
Health
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 1 of 2002–03)
Published: Thursday 18 July 2002
Published

Information Technology at the Department of Health and Ageing

The overall objective of the audit was to determine whether Health's management and operation of selected IT systems:

  • met industry better practice;
  • met quality and service delivery parameters set by Health and, if applicable, by the Government; and
  • operate effectively, efficiently and economically.

The audit applied selected processes from CobiT (Control Objectives for Information and Related Technology) to assist with the assessment of key aspects of Health's management and operation of IT. The audit builds on ANAO's earlier IT audits using CobiT.

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Entity 
Department of Health and Ageing
Sector 
Ageing
Health
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 24 of 1995–96)
Published: Friday 17 May 1996
Published

Impact of Sunset Clause on Investigatory Powers

The ANAO's purpose was to ascertain:

  • whether the enhanced investigatory powers had improved the Commission's ability to investigate and prosecute fraud and other offences against Health Legislation; and
  • whether the Commission had used the powers with integrity, in a professional manner and in accordance with the legislation.
Expand
Entity 
Health Insurance Commission
Sector 
Ageing
Health
Read published report

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