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  3. Performance audit reports

Performance audit reports

Our performance audit work contributes to improved public sector administration and accountability through objective reporting on the performance of Australian Government programs and entities.

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Year published

  • 2019–20 1
  • 2018–19 8
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  • 2014–15 10
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  • 2007–08 15
  • 2006–07 7
  • 2005–06 17
  • 2004–05 15
  • 2003–04 12
  • 2002–03 11
  • 2001–02 4
  • 2000–01 7
  • 1999–2000 5
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  • 1997–98 3
  • 1996–97 5
  • 1995–96 5

Sector

  • (-) Remove Social Services filter Social Services
  • (-) Remove Ageing filter Ageing
  • (-) Remove Human Services filter Human Services
  • (-) Remove Border filter Border
  • Defence 191
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  • Research 11
  • Cross Government 5
  • Aid 2

This page lists completed performance audit reports. View all performance audits in-progress.

265 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 17 of 2019–20)
New
Published: Thursday 12 December 2019
Published

Delivery of the Humanitarian Settlement Program

The objective of this audit was to examine whether the Humanitarian Settlement Program (HSP) is being delivered effectively. 

Expand
Entity 
Department of Home Affairs
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Immigration
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 50 of 2018–19)
Published: Tuesday 25 June 2019
Published

National Disability Insurance Scheme Fraud Control Program

The objective of this audit was to examine the effectiveness of the National Disability Insurance Agency’s (NDIA) fraud control program and its compliance with the Commonwealth Fraud Control Framework.

Expand
Entity 
National Disability Insurance Agency
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 45 of 2018–19)
Published: Thursday 13 June 2019
Published

Coordination and Targeting of Domestic Violence Funding and Actions

The objective of this audit was to assess the effectiveness of the Department of Social Services’ role in implementing the National Plan to Reduce Violence Against Women and their Children 2010–2022 (the National Plan).

Expand
Entity 
Department of Social Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 28 of 2018–19)
Published: Thursday 21 February 2019
Published

Management of Smart Centres’ Centrelink Telephone Services — Follow-up

The objective of the audit was to examine the extent to which the Department of Human Services (Human Services) has implemented the recommendations made by the Australian National Audit Office (ANAO) in Auditor-General Report No. 37 of 2014–15 Management of Smart Centres’ Centrelink Telephone Services; as well as Human Services’ performance against call wait time and call blocking metrics.

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 16 of 2018–19)
Published: Thursday 13 December 2018
Published

Implementation of the Australian Government’s Workplace Bargaining Framework

The objective of this audit was to assess the Australian Public Service Commission’s and selected entities’ implementation of the Australian Government’s Workplace Bargaining Framework.

Expand
Entity 
Across entities (listed below)
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Agriculture
Finance
Foreign Affairs
Health
Human Services
Prime Minister & Cabinet
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 15 of 2018–19)
Published: Thursday 6 December 2018
Published

Human Services’ Compliance Strategies

The objective of this audit was to assess whether Human Services has an effective high-level compliance strategy for administered payments made under the Centrelink and Medicare programs. 

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2018–19)
Published: Thursday 29 November 2018
Published

Disability Support Pension — Follow-on Audit

The objective of this audit was to examine if Social Services and Human Services drive improvements in the Disability Support Pension program using data and information from multiple sources, including agreed Auditor-General and parliamentary committee recommendations. 

Expand
Entity 
Department of Human Services; Department of Social Services
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 10 of 2018–19)
Published: Monday 5 November 2018
Published

Design and Implementation of the Quality Framework

The objective of the audit was to assess the effectiveness of the design and implementation of the Department of Human Services' Quality Framework.

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 1 of 2018–19)
Published: Tuesday 17 July 2018
Published

The Implementation and Performance of the Cashless Debit Card Trial

The objective of the audit was to assess the Department of Social Services’ (Social Services) implementation and evaluation of the Cashless Debit Card trial.

Expand
Entity 
Department of Social Services
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 45 of 2017–18)
Published: Wednesday 6 June 2018
Published

The Integration of the Department of Immigration and Border Protection and the Australian Customs and Border Protection Service

The objective of the audit was to examine the effectiveness of the integration of the Department of Immigration and Border Protection (DIBP) and the Australian Customs and Border Protection Service.

Expand
Entity 
Department of Home Affairs
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2017–18)
Published: Monday 21 May 2018
Published

Efficiency through Contestability Programme

The objective of this audit was to assess the effectiveness of the Efficiency through Contestability Programme in supporting entities to improve the efficient delivery of government functions.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Policy development
Sector 
Employment
Finance
Foreign Affairs
Health
Social Services
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 2017–18)
Published: Tuesday 17 April 2018
Published

Management of Special Appropriations

The audit objective was to examine entity compliance with regulatory requirements for the establishment and ongoing management of special appropriations.

Expand
Entity 
Department of Finance; Department of Social Services; Department of Industry, Innovation and Science; Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Finance
Human Services
Industry
Science
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 22 of 2017–18)
Published: Tuesday 19 December 2017
Published

Administration of Medicare Electronic Claiming Arrangements

The objective of the audit was to assess the effectiveness of Medicare electronic claiming arrangements, including an assessment of the extent to which claiming and processing efficiencies for the Government, health professionals and Medicare customers have been achieved.

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Service delivery
Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 14 of 2017–18)
Published: Tuesday 31 October 2017
Published

The Design and Implementation of the Community Development Programme

The objective of the audit was to assess the effectiveness of the transition of the Remote Jobs and Communities Programme to the Community Development Programme, including whether the Community Development Programme is well designed and administered effectively and efficiently.

Expand
Entity 
Department of the Prime Minister and Cabinet; Department of Employment; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Employment
Human Services
Prime Minister & Cabinet
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2017–18)
Published: Thursday 19 October 2017
Published

Decision-making Controls for Sustainability — National Disability Insurance Scheme Access

The objective of this audit was to assess the effectiveness of controls being implemented and/or developed by the National Disability Insurance Agency (NDIA) to ensure National Disability Insurance Scheme (NDIS) access decisions are consistent with legislative and other requirements.

Expand
Entity 
National Disability Insurance Agency; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Service delivery
Sector 
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 8 of 2017–18)
Published: Tuesday 19 September 2017
Published

Administration of the Freedom of Information Act 1982

The audit objective was to assess the effectiveness and efficiency of entities’ implementation of the Freedom of Information Act 1982.

Expand
Entity 
Attorney-General’s Department; Office of the Australian Information Commissioner; Department of Social Services; Department of Veterans' Affairs
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Governance
Sector 
Attorney-General's
Social Services
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 7 of 2017–18)
Published: Tuesday 22 August 2017
Published

Efficiency of the Australia Council’s Administration of Grants

The audit objective was to determine whether selected grant programs are being administered efficiently by the Australia Council in relation to suitable comparators. The selected grant programs are collectively known as the Australia Council Grants Program.

Expand
Entity 
Australia Council; Department of Social Services; National Health and Medical Research Council
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Grants administration
Sector 
Arts
Communications
Health
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 59 of 2016–17)
Published: Tuesday 27 June 2017
Published

myGov Digital Services

The objective of the audit was to assess the effectiveness of the Department of Human Services’ implementation of myGov as at November 2016.

Expand
Entity 
Department of Human Services; Digital Transformation Agency (DTA); Australian Taxation Office (ATO)
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Human Services
Prime Minister & Cabinet
Social Services
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 53 of 2016–17)
Published: Wednesday 31 May 2017
Published

Indigenous Aged Care

The objective of the audit was to assess the effectiveness of Australian Government-funded aged care services delivered to Aboriginal and Torres Strait Islander people.

Please note: Aboriginal and Torres Strait Islander people should be aware that this website may contain images of deceased people.

Expand
Entity 
Department of Health; Australian Aged Care Quality Agency
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Service delivery
Sector 
Ageing
Health
Indigenous
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 52 of 2016–17)
Published: Tuesday 23 May 2017
Published

Managing Underperformance in the Australian Public Service

The audit objective was to assess the effectiveness of the management of underperformance in the Australian Public Service (APS) and identify opportunities for improvement.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Agriculture
Attorney-General's
Cross Government
Industry
Prime Minister & Cabinet
Science
Social Services
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 51 of 2016–17)
Published: Monday 22 May 2017
Published

Administration of Youth Allowance (Student) and ABSTUDY

The audit Administration of ABSTUDY and the audit Administration of Youth Allowance have been combined to table as one report titled Administration of ABSTUDY and Administration of Youth Allowance.

The objective of both audits was to assess the efficiency and effectiveness of the Department of Social Services’ and the Department of Human Services’ program administration.

Expand
Entity 
Department of Social Services; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Education
Employment
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 50 of 2016–17)
Published: Monday 15 May 2017
Published

Child Support Collection Arrangements between the Australian Taxation Office and the Department of Human Services

The objective of the audit was to assess the effectiveness of the child support collection arrangements between the Department of Human Services (DHS) and the Australian Taxation Office (ATO).

Expand
Entity 
Australian Taxation Office; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Human Services
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 42 of 2016–17)
Published: Wednesday 15 March 2017
Published

Cybersecurity Follow-up Audit

The audit objective was to re-assess the three entities' compliance with the 'Top Four' mandatory strategies in the Australian Government Information Security Manual (ISM). The audit also aims to examine the typical challenges faced by entities to achieve and maintain their desired ICT security posture.

Expand
Entity 
Australian Taxation Office; Department of Human Services; Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Governance
Sector 
Border
Human Services
Immigration
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2016–17)
Published: Tuesday 28 February 2017
Published

Management of Selected Fraud Prevention and Compliance Budget Measures

The objective of the audit was to assess the Department of Human Services' and the Department of Social Services’ management of selected fraud prevention and compliance Budget measures.

Expand
Entity 
Department of Human Services; Department of Social Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 39 of 2016–17)
Published: Monday 27 February 2017
Published

The Australian Border Force’s Use of Statutory Powers

The audit objective was to assess the establishment and administration of the Australian Border Force’s framework to ensure the lawful exercise of powers in accordance with applicable legislation.

Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 32 of 2016–17)
Published: Tuesday 17 January 2017
Published

Offshore Processing Centres in Nauru and Papua New Guinea: Contract Management of Garrison Support and Welfare Services

The audit objective was to assess whether the Department of Immigration and Border Protection adopted sound contract management practices for the delivery of garrison support and welfare services for offshore processing centres in Nauru and Manus Island.

Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Procurement
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 24 of 2016–17)
Published: Wednesday 9 November 2016
Published

National Disability Insurance Scheme - Management of Transition of the Disability Services Market

The audit objective was to assess the effectiveness to date of the management of the approach to transition the disability services market to the National Disability Insurance Scheme (NDIS) market arrangements.

Expand
Entity 
Department of Social Services; National Disability Insurance Agency
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Policy development
Sector 
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 23 of 2016–17)
Published: Monday 7 November 2016
Published

National Rental Affordability Scheme - Administration of Allocations and Incentives

The objective of this audit was to examine the effectiveness of the Department of Social Services’ administration of NRAS allocations; processing of market rent valuations, statements of compliance and incentive payments; and the supporting business systems and processes.

Expand
Entity 
Department of Social Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 22 of 2016–17)
Published: Wednesday 19 October 2016
Published

Government Advertising: March 2013 to June 2015

The objectives of the audit were to:

  • assess the effectiveness of the ongoing administration of the Australian Government’s campaign advertising framework; and
  • assess the effectiveness of the selected entities’ administration in developing advertising campaigns and implementing key processes against the requirements of the campaign advertising framework applying at the time, and relevant legal and government policy requirements.
Expand
Entity 
Department of Finance; Department of the Treasury; Department of Education and Training; Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Border
Education
Finance
Immigration
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 20 of 2016–17)
Published: Wednesday 19 October 2016
Published

The Management, Administration and Monitoring of the Indemnity Insurance Fund

The audit objective was to assess the departments of Health and Human Services’ administration, including oversight and monitoring arrangements, for the Indemnity Insurance Fund.

Expand
Entity 
Department of Health; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Governance
Sector 
Health
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 16 of 2016–17)
Published: Tuesday 13 September 2016
Published

Offshore Processing Centres in Nauru and Papua New Guinea: Procurement of Garrison Support and Welfare Services

The objective of the audit was to assess whether the Department of Immigration and Border Protection (DIBP) had appropriately managed the procurement of garrison support and welfare services at offshore processing centres in Nauru and Papua New Guinea (Manus Island); and whether the processes adopted met the requirements of the Commonwealth Procurement Rules (CPRs) including consideration and achievement of value for money.

Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Procurement
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2016–17)
Published: Thursday 1 September 2016
Published

Delivery of Health Services in Onshore Immigration Detention

The objective of this audit was to assess the effectiveness of the Department of Immigration and Border Protection’s administration of health services in onshore immigration detention.

Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 8 of 2016–17)
Published: Wednesday 31 August 2016
Published

Controls over Credit Card Use

The objective of the audit was to assess whether select Australian Government entities are effectively managing and controlling the use of Commonwealth credit and other transaction cards for official purposes in accordance with legislative and policy requirements.

Expand
Entity 
Department of Immigration and Border Protection; Fair Work Ombudsman; Australian Public Service Commission
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Border
Immigration
Prime Minister & Cabinet
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 3 of 2016–17)
Published: Wednesday 31 August 2016
Published

Machinery of Government Changes

The audit objective was to assess the effectiveness of the management of Machinery of Government (MoG) changes by the selected Australian Government entities.

Expand
Entity 
Department of Finance; Australian Public Service Commission; Department of Health; Department of Social Services; Attorney-General's Department; Department of Infrastructure and Regional Development
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Attorney-General's
Finance
Health
Infrastructure
Regional Development
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 36 of 2015–16)
Published: Thursday 5 May 2016
Published

Administration of the Financial Information Service

The audit objective was to assess the effectiveness of the Department of Human Services' administration of the Financial Information Service.

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Service delivery
Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 2015–16)
Published: Thursday 5 May 2016
Published

Administration of the Radiation Oncology Health Program Grants Scheme

The audit objective was to assess the effectiveness of the Department of Health's and the Department of Human Services' administration of the Radiation Oncology Health Program Grants Scheme.

Expand
Entity 
Department of Health; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Grants administration
Sector 
Health
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 34 of 2015–16)
Published: Thursday 5 May 2016
Published

Administration of Tobacco Excise Equivalent Goods

The objective of this audit was to assess the effectiveness of the administration of tobacco excise and excise equivalent goods.

Expand
Entity 
Australian Taxation Office (ATO); Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Regulation
Sector 
Border
Customs
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 25 of 2015–16)
Published: Tuesday 15 March 2016
Published

Delivery and Evaluation of Grant Programmes

The audit objective was to assess the effectiveness of the selected entities:

  • management of the delivery of projects awarded funding under four programmes where ANAO has previously audited the application assessment and selection processes; and
  • development and implementation of evaluation strategies for each of those programmes.
Expand
Entity 
Department of Infrastructure and Regional Development; Department of Industry and Science; Department of Social Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Grants administration
Sector 
Industry
Infrastructure
Regional Development
Science
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 24 of 2015–16)
Published: Tuesday 1 March 2016
Published

Early Intervention Services for Children with Disability

The audit objective was to assess the effectiveness of the Department of Social Services' administration of Early Intervention Services for Children with Disability.

Expand
Entity 
Department of Social Services
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Service delivery
Sector 
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 18 of 2015–16)
Published: Thursday 21 January 2016
Published

Qualifying for the Disability Support Pension

The audit objective was to assess the Department of Social Services and the Department of Human Services’ administration of Disability Support Pension eligibility and review processes.

Expand
Entity 
Department of Social Services; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2015–16)
Published: Thursday 10 December 2015
Published

Managing Compliance with Visa Conditions

The objective of the audit was to assess the effectiveness of the Department of Immigration and Border Protection’s (DIBP) management of compliance with visa conditions. To form a conclusion against this objective, the ANAO assessed whether DIBP:

  • effectively manages risk and intelligence related to visa holders’ non-compliance with their visa conditions;
  • promotes voluntary compliance through targeted campaigns and services that are appropriate and accessible to the community;
  • conducts onshore compliance activities that are effective and appropriately targeted; and
  • has effective administrative arrangements to support visa holders’ compliance with their visa conditions.
Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Regulation
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 12 of 2015–16)
Published: Thursday 3 December 2015
Published

Administration of the Child Dental Benefits Schedule

The audit objective was to assess the effectiveness of the Department of Health’s and the Department of Human Services’ management and administration of the Child Dental Benefits Schedule.

Expand
Entity 
Department of Health; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Health
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 8 of 2015–16)
Published: Wednesday 18 November 2015
Published

Administration of the National Rental Affordability Scheme

The objective of the audit was to examine the effectiveness of the Department of Social Services' (DSS) administration of the National Rental Affordability Scheme (NRAS), with a focus on the assessment of applications, and management of reserved allocations.

Expand
Entity 
Department of Social Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 7 of 2015–16)
Published: Tuesday 10 November 2015
Published

Managing Compliance with the Wildlife Trade Provisions of the Environment Protection and Biodiversity Conservation Act 1999

The audit objective was to assess the effectiveness of the Department of the Environment’s and the Australian Customs and Border Protection Service’s management of compliance with the wildlife trade regulations under Part 13A of the Environment Protection and Biodiversity Conservation Act 1999.

Expand
Entity 
Department of the Environment; Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Regulation
Sector 
Border
Customs
Environment
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 4 of 2015–16)
Published: Wednesday 30 September 2015
Published

Confidentiality in Government Contracts: Senate Order for Departmental and Entity Contracts (Calendar Year 2014 Compliance)

The objective of the audit was to assess the appropriateness of the use and reporting of confidentiality provisions in a sample of Australian Government contracts.

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Entity 
Department of Finance; Department of the Prime Minister and Cabinet; Department of Social Services; Department of Veterans' Affairs
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Finance
Prime Minister & Cabinet
Social Services
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 1 of 2015–16)
Published: Wednesday 8 July 2015
Published

Procurement Initiatives to Support Outcomes for Indigenous Australians

The objective of the audit was to assess the effectiveness of the administration of procurement initiatives to support opportunities for Indigenous Australians.

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Entity 
Department of Defence; Australian Taxation Office; Department of Human Services; Department of Employment; Department of Industry and Science; and Department of Education and Training
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Defence
Education
Employment
Human Services
Indigenous
Industry
Prime Minister & Cabinet
Science
Social Services
Taxation
Training
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 48 of 2014–15)
Published: Wednesday 10 June 2015
Published

Limited Tender Procurement

The objective of the audit was to assess whether selected entities had appropriately justified the use of limited tender procurement and whether processes adopted met the requirements of the Commonwealth Procurement Rules.

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Entity 
Australian Customs and Border Protection Services; Department of Foreign Affairs and Trade; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Border
Customs
Foreign Affairs
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 47 of 2014–15)
Published: Wednesday 10 June 2015
Published

Verifying Identity in the Citizenship Program

The objective of the audit was to assess the effectiveness of the Department of Immigration and Border Protection’s identity verification arrangements for applicants in the Citizenship Program.

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Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 46 of 2014–15)
Published: Tuesday 9 June 2015
Published

Administration of the Australian Childhood Immunisation Register

The audit objective was to examine the effectiveness of the Department of Human Services’ administration of the Australian Childhood Immunisation Register.

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Entity 
Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 37 of 2014–15)
Published: Tuesday 19 May 2015
Published

Management of Smart Centres' Centrelink Telephone Services

The audit objective was to assess the effectiveness and efficiency of the Department of Human Services’ management of Smart Centres’ Centrelink telephone services.

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Entity 
Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 36 of 2014–15)
Published: Wednesday 6 May 2015
Published

Administration of the Assistance for Isolated Children Scheme

The audit objective was to assess the effectiveness of the Department of Human Services’ administration of the Assistance for Isolated Children Scheme.

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Entity 
Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 28 of 2014–15)
Published: Wednesday 15 April 2015
Published

Management of Interpreting Services

The audit objective was to assess the effectiveness of the Department of Immigration and Border Protection in delivering high quality interpreting services to its clients.

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Entity 
Department of Immigration and Border Protection; Department of Social Services
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Border
Immigration
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 20 of 2014–15)
Published: Thursday 5 February 2015
Published

Administration of the Tariff Concession System

The objective of the audit was to assess the Australian Customs and Border Protection Service's administration of the Tariff Concession System.

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Entity 
Australian Customs and Border Protection Service
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Border
Customs
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2014–15)
Published: Tuesday 16 December 2014
Published

Management of the Cape Class Patrol Boat Program

The objective of the audit was to assess the effectiveness of the Australian Customs and Border Protection Service's management of the Cape Class patrol boat program.

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Entity 
Australian Customs and Border Protection Service
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Border
Customs
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 6 of 2014–15)
Published: Thursday 6 November 2014
Published

Business Continuity Management

The objective of the audit was to assess the adequacy of selected Australian Government entities’ practices and procedures to manage business continuity. To conclude against this objective, the ANAO adopted high-level criteria relating to the entities’ establishment, implementation and review of business continuity arrangements.

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Entity 
Civil Aviation Safety Authority, Department of Finance, Department of Social Services
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Finance
Infrastructure
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 1 of 2014–15)
Published: Thursday 18 September 2014
Published

Confidentiality in Government Contracts: Senate Order for Departmental and Agency Contracts (Calendar Year 2013 Compliance)

The objective of the audit was to assess the appropriateness of the use and reporting of confidentiality provisions in a sample of Australian Government contracts.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Attorney-General's
Border
Communications
Immigration
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 54 of 2013–14)
Published: Thursday 26 June 2014
Published

Establishment and Use of Multi-Use Lists

The objective of the audit was to assess the extent to which agencies have arrangements to establish and use multi-use lists to support value for money, efficiency and effectiveness in procurement.

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Entity 
Across Agencies
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Attorney-General's
Defence
Finance
Human Services
Industry
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 51 of 2013–14)
Published: Wednesday 25 June 2014
Published

The Improving School Enrolment and Attendance through Welfare Reform Measure

The objective of the audit was to assess the effectiveness of the administration of the Improving School Enrolment and Attendance through Welfare Reform Measure.

Expand
Entity 
Department of the Prime Minister and Cabinet, Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Human Services
Prime Minister & Cabinet
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 50 of 2013–14)
Published: Tuesday 24 June 2014
Published

Cyber Attacks: Securing Agencies' ICT Systems

The audit objective was to assess selected agencies’ compliance with the four mandatory ICT security strategies and related controls in the Australian Government Information Security Manual.

Expand
Entity 
Across Agencies
Contact 

David Gray, Executive Director - Phone (02) 6203 7377

Sector 
Border
Customs
Defence
Foreign Affairs
Human Services
Science
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 47 of 2013–14)
Published: Monday 23 June 2014
Published

Managing Conflicts of Interest in FMA Agencies

The audit objective was to determine whether Australian Government agencies were implementing appropriate policies and processes to identify and manage conflicts of interest.

Expand
Entity 
Across Agencies
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Agriculture
Communications
Defence
Education
Employment
Environment
Finance
Foreign Affairs
Health
Human Services
Immigration
Industry
Infrastructure
Prime Minister & Cabinet
Regional Development
Social Services
Treasury
Veterans' Affairs
Read published report

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