Browse our range of publications including performance and financial statement audit reports, assurance review reports, information reports and annual reports.
This page lists completed performance audit reports. View all performance audits in-progress.
Type of content
Performance audit (Auditor-General Report No. 28 of 2018–19)
Published: Thursday 21 February 2019
Published
The objective of the audit was to examine the extent to which the Department of Human Services (Human Services) has implemented the recommendations made by the Australian National Audit Office (ANAO) in Auditor-General Report No. 37 of 2014–15 Management of Smart Centres’ Centrelink Telephone Services; as well as Human Services’ performance against call wait time and call blocking metrics.
Entity
Department of Human Services
Contact
Please direct enquiries through our contact page.
Type of content
Performance audit (Auditor-General Report No. 16 of 2018–19)
Published: Thursday 13 December 2018
Published
The objective of this audit was to assess the Australian Public Service Commission’s and selected entities’ implementation of the Australian Government’s Workplace Bargaining Framework.
Entity
Across entities (listed below)
Contact
Please direct enquiries through our contact page.
Type of content
Performance audit (Auditor-General Report No. 15 of 2018–19)
Published: Thursday 6 December 2018
Published
The objective of this audit was to assess whether Human Services has an effective high-level compliance strategy for administered payments made under the Centrelink and Medicare programs.
Entity
Department of Human Services
Contact
Please direct enquiries through our contact page.
Type of content
Performance audit (Auditor-General Report No. 13 of 2018–19)
Published: Thursday 29 November 2018
Published
The objective of this audit was to examine if Social Services and Human Services drive improvements in the Disability Support Pension program using data and information from multiple sources, including agreed Auditor-General and parliamentary committee recommendations.
Entity
Department of Human Services; Department of Social Services
Contact
Please direct enquiries through our contact page.
Type of content
Performance audit (Auditor-General Report No. 10 of 2018–19)
Published: Monday 5 November 2018
Published
The objective of the audit was to assess the effectiveness of the design and implementation of the Department of Human Services' Quality Framework.
Entity
Department of Human Services
Contact
Please direct enquiries through our contact page.
Type of content
Performance audit (Auditor-General Report No. 54 of 2013–14)
Published: Thursday 26 June 2014
Published
The objective of the audit was to assess the extent to which agencies have arrangements to establish and use multi-use lists to support value for money, efficiency and effectiveness in procurement.
Entity
Across Agencies
Contact
Please direct enquiries relating to reports through our contact page.
Type of content
Performance audit (Auditor-General Report No. 51 of 2013–14)
Published: Wednesday 25 June 2014
Published
The objective of the audit was to assess the effectiveness of the administration of the Improving School Enrolment and Attendance through Welfare Reform Measure.
Entity
Department of the Prime Minister and Cabinet, Department of Human Services
Contact
Please direct enquiries relating to reports through our contact page.
Type of content
Performance audit (Auditor-General Report No. 50 of 2013–14)
Published: Tuesday 24 June 2014
Published
The audit objective was to assess selected agencies’ compliance with the four mandatory ICT security strategies and related controls in the Australian Government Information Security Manual.
Entity
Across Agencies
Contact
David Gray, Executive Director - Phone (02) 6203 7377
Type of content
Performance audit (Auditor-General Report No. 47 of 2013–14)
Published: Monday 23 June 2014
Published
The audit objective was to determine whether Australian Government agencies were implementing appropriate policies and processes to identify and manage conflicts of interest.
Entity
Across Agencies
Contact
Please direct enquiries relating to reports through our contact page.
Type of content
Performance audit (Auditor-General Report No. 45 of 2013–14)
Published: Thursday 19 June 2014
Published
The audit objective was to assess the effectiveness of DHS’ implementation of initiatives to support the delivery of services to Indigenous Australians.
Entity
Department of Human Services
Contact
Please direct enquiries relating to reports through our contact page.
Type of content
Performance audit (Auditor-General Report No. 40 of 2013–14)
Published: Monday 16 June 2014
Published
The audit objective was to assess the effectiveness of the Department of Human Services’ management of the trials of intensive service delivery for customers with complex needs.
Entity
Department of Human Services
Contact
Please direct enquiries relating to reports through our contact page.
Type of content
Performance audit (Auditor-General Report No. 34 of 2013–14)
Published: Thursday 29 May 2014
Published
The objective of this audit was to assess the effectiveness of arrangements for implementing and monitoring the implementation of ANAO performance audit recommendations in the Department of Agriculture and the Department of Human Services.
Entity
Department of Agriculture, Department of Human Services
Contact
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Type of content
Performance audit (Auditor-General Report No. 33 of 2013–14)
Published: Thursday 29 May 2014
Published
The objective of this audit was to determine whether Australian Government entities were implementing effective strategies to support increased Indigenous employment.
Entity
Across Agencies
Contact
Please direct enquiries relating to reports through our contact page.
Type of content
Performance audit (Auditor-General Report No. 32 of 2013–14)
Published: Wednesday 28 May 2014
Published
The objective of the audit was to assess the effectiveness of the Department of Health’s and Australian Hearing’s administration of the Community Service Obligations program for hearing services.
Entity
Department of Health, Department of Human Services, Australian Hearing Services
Contact
Please direct enquiries relating to reports through our contact page.
Type of content
Performance audit (Auditor-General Report No. 28 of 2013–14)
Published: Wednesday 30 April 2014
Published
The audit objective was to assess the effectiveness of the Department of Human Services’ administration of the child support objection review process.
Entity
Department of Human Services; Department of Social Services
Contact
Please direct enquiries relating to reports through our contact page.
Type of content
Performance audit (Auditor-General Report No. 27 of 2013–14)
Published: Thursday 24 April 2014
Published
The objective of the audit was to examine the effectiveness of the Department of Human Services’ management of Medicare customer data and the integrity of this data.
Entity
Department of Human Services
Contact
Please direct enquiries relating to reports through our contact page.
Type of content
Performance audit (Auditor-General Report No. 26 of 2013–14)
Published: Wednesday 23 April 2014
Published
The objective of the audit was to assess the effectiveness of the Department of Human Services' management of Medicare compliance audits.
Entity
Department of Human Services
Contact
Please direct enquiries relating to reports through our contact page.
Type of content
Performance audit (Auditor-General Report No. 2 of 2013–14)
Published: Wednesday 14 August 2013
Published
The objective of the audit was to assess the effectiveness of the administration, by DoHA and the Commonwealth partners, of the 2008 and 2011 Heads of Agreement for the management, operation and funding of the Mersey Community Hospital (The Commonwealth partners for this audit were the Tasmanian Government Department of Health and Human Services and the Tasmanian Health Organisation – North West).
Entity
Department of Health and Ageing; Department of Health and Human Services, Tasmania; Tasmanian Health Organisation, North West
Contact
Please direct enquiries relating to reports through our contact page.