Browse our range of publications including performance and financial statement audit reports, assurance review reports, information reports and annual reports.
Type of content
Performance audit (Auditor-General Report No. 52 of 2011–12)
Published: Tuesday 26 June 2012
Published
The objective of this audit was to examine the effectiveness of DMO’s implementation of its Gate Review process for major Defence capital acquisition projects.
Entity
Department of Defence
Type of content
Financial statement audit (Auditor-General Report No. 51 of 2011–12)
Published: Tuesday 26 June 2012
Published
The objective of the audit was to report the results of the interim phase of the audit of the 2011-12 financial statements of major General Government Sector agencies.
Entity
Across agencies
Type of content
Performance audit (Auditor-General Report No. 50 of 2011–12)
Published: Monday 25 June 2012
Published
The objective of the audit was to assess the effectiveness of Customs and Border Protection's risk-based management of end-to-end processing of incoming international air passengers in achieving border security and passenger facilitation outcomes.
Entity
Australian Customs and Border Protection Service
Type of content
Performance audit (Auditor-General Report No. 48 of 2011–12)
Published: Friday 22 June 2012
Published
The objective of the audit was to examine the effectiveness of DVA's administration of mental health programs and services to support younger veterans.
Entity
Department of Veterans' Affairs
Type of content
Performance audit (Auditor-General Report No. 47 of 2011–12)
Published: Friday 22 June 2012
Published
The objective of the audit was to assess the effectiveness of the implementation and administration of the Small Business Superannuation Clearing House.
Entity
Department of the Treasury; Department of Human Services; Australian Taxation Office
Type of content
Performance audit (Auditor-General Report No. 42 of 2011–12)
Published: Monday 18 June 2012
Published
The objective of the audit was to assess the effectiveness of the management of the MSS for the delivery of Centrelink services. The management of the MSS was assessed against the following criteria:
- there are effective planning arrangements to identify and address the evolving needs of DCALB customers;
- service delivery arrangements meet the current needs of DCALB customers; and
- there are effective performance monitoring and reporting arrangements which are used to improve service delivery.
Around 20 per cent of the people receiving Centrelink services are identified as being from a diverse cultural and linguistic background (DCALB). DHS’ Multicultural Servicing Strategy (MSS) sets out the approach for delivering Centrelink services to DCALB customers. The MSS has four main components — Language Services, the Multicultural Services Officer program, Stakeholder Engagement Strategies and Employee Support Tools and Strategies.
Entity
Department of Human Services
Type of content
Performance audit (Auditor-General Report No. 38 of 2011–12)
Published: Tuesday 5 June 2012
Published
The objective of the audit was to assess the effectiveness of DSEWPaC's administration of PIIOP, including the acquisition of water access entitlements and progress towards achieving the program's objectives.
Entity
Department of Sustainability, Environment, Water, Population and Communities
Type of content
Performance audit (Auditor-General Report No. 37 of 2011–12)
Published: Thursday 31 May 2012
Published
The objective of the audit was to examine the effectiveness of CSP’s feedback management system. CSP’s performance was assessed against the following criteria:
- CSP has appropriate channels to collect customer feedback;
- CSP effectively manages and resolves complaints; and
- CSP accurately reports on customer feedback, and analyses the information to improve aspects of child support administration.
Entity
Department of Human Services
Type of content
Performance audit (Auditor-General Report No. 34 of 2011–12)
Published: Thursday 24 May 2012
Published
The objective of the audit was to assess the progress of the M113 Upgrade Project (Defence Project: Land 106), including progress in the development of operational capability resulting from the introduction of the upgraded vehicles into service. The high-level audit criteria used to assess the project’s progress and Defence’s effectiveness in administering the M113 Upgrade Project were:
- the degree to which the schedule for the production and delivery of upgraded M113 vehicles to Defence had been recovered in accordance with Defence’s response to the 2008–09 audit report and contractual requirements, as negotiated over the life of the contract;
- Defence’s measurement and allocation of the total cost of the upgrade project; and
- the development of capability arising from the upgrade project.
Entity
Department of Defence, Defence Materiel Organisation
Type of content
Performance audit (Auditor-General Report No. 32 of 2011–12)
Published: Thursday 3 May 2012
Published
The audit objective was to assess the effectiveness of the Department of Veterans’ Affairs management of complaints and other feedback to support service delivery. The audit criteria were that DVA has:
- a well-designed framework for managing complaints and other feedback;
- effective processes and practices to manage complaints; and
- appropriately analysed complaints to inform service delivery.
Entity
Department of Veterans' Affairs