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Publications

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Browse our range of publications including performance and financial statement audit reports, assurance review reports, information reports and annual reports.

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The ANAO work program outlines potential and in-progress work across financial statement and performance audit.

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The Australian National Audit Office (ANAO) is a specialist public sector practice providing a range of audit and assurance services to the Parliament and Commonwealth entities.

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Publications

Publications

Search the catalogue of published ANAO reports and guides

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21 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 59 of 2002–03)
Published: Friday 27 June 2003
Published

Administration of Australian Business Number Registrations

As part of the Government's Taxation Reform Initiatives, the Australian Taxation Office (ATO) was given responsibility for implementing the Australian Business Number (ABN) and Australian Business Register (ABR) initiatives. The objective of the audit was to assess the administrative effectiveness of the ABN registration process and the ATO's implementation and management of the ABR.

Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 57 of 2002–03)
Published: Wednesday 25 June 2003
Published

Administration of the Payment of Tax by Non-Residents

The audit reviewed the Australian Taxation Office's administration of the payment of tax by non-residents. The audit objectives were to:

  • provide Parliament with assurance about how efficiently and effectively the ATO administers the payment of tax in respect of non-residents;
  • identify any scope for more effective and efficient administration of the function; and
  • identify any opportunities for the cost-effective collection of additional revenue.
Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 55 of 2002–03)
Published: Tuesday 24 June 2003
Published

Goods and Services Tax Fraud Prevention and Control

The audit reviewed the Australian Taxation Office's fraud prevention and contol arrangements in relation to the Goods and Services Tax. The audit objective was to assess whether the ATO has implemented administratively effective GST fraud control arrangements, consistent with the Commonwealth Fraud Control Guidelines.

Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 40 of 2002–03)
Published: Tuesday 22 April 2003
Published

R&D Tax Concession

The audit assessed DITR's and the ATO's administration of the R&D Tax Concession including review processes for registration and subsequent expenditure claims, by eligible companies. In particular, the audit focussed on measuring performance, risk management, and information systems including security and data integrity.

Expand
Entity 
Australian Taxation Office; Department of Industry Tourism and Resources
Sector 
Industry
Taxation
Tourism
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 19 of 2002–03)
Published: Monday 2 December 2002
Published

The Australian Taxation Office's Management of its Relationship with Tax Practitioners

The audit examined the ATO's management of its relationship with tax practitioners (tax agents and the wider group of professionals working on taxation matters for clients). However, our main focus was the ATO's management of its relationship with tax agents because they are the core element of the tax practitioner grouping and their role is fundamental to the effective operation of the tax system. The objective of the audit was to assess how well the ATO manages its relationship with tax practitioners, focussing on selected ATO relationships with tax practitioners, in particular its regulatory relationship with tax agents, its service support relationship with tax agents and its relationship with tax agents and members of the wider tax practitioner group in the professional bodies as key stakeholders in tax administration.

Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 14 of 2002–03)
Published: Tuesday 29 October 2002
Published

Health Group IT Outsourcing Tender Process

Pursuant to a request from the Senate Finance and Public Administration References Committee and the Auditor - General's response to the Committee, the objective of this performance audit was to examine and report on the selection of the preferred tenderer in the Health Group IT outsourcing process. In particular, the audit examined the circumstances surrounding OASITO's administration of the: - disclosure to a tenderer of information provided by other tenderers; - subsequent acceptance of a late re-pricing offer from a tenderer: and - advice to the decision- maker leading to the selection of the preferred tenderer. The audit focused particularly on assessing the administrative processes undertaken in the selection of the preferred tenderer for the Health Group. Audit emphasis was placed on the management of the probity aspects of the tender process, particularly in regard to events that occurred between June 1999, when the tenderers provided their penultimate pricing, and the selection of the preferred tenderer in September 1999.

Expand
Entity 
Department of Finance and Administration
Sector 
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 9 of 2002–03)
Published: Monday 30 September 2002
Published

Centrelink's Balanced Scorecard

The objective of the audit was to assess whether Centrelink's Balanced Scorecard (BSC) was based on key elements of better practice principles and its use assisted Centrelink to understand and communicate its performance against its strategic goals. The audit examined:

  • the use of the BSC in setting Centrelink's vision and goals;
  • the role of the BSC in planning;
  • alignment of the BSC from the top down through the organisation and the interdependencies of scoreboards used by various support units, the definition and use of measures, including target setting and links to goals within the BSC framework; and
  • its use in monitoring, reporting and feedback.
Expand
Entity 
Centrelink
Sector 
Centrelink
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 46 of 2000–01)
Published: Wednesday 6 June 2001
Published

ATO Performance Reporting under the Outcomes and Outputs Framework

The objective of the audit was to report to Parliament on the ATO's management of its performance reporting within the outcomes and outputs framework and to identify potential areas for improvement in specifying, measuring, administering and reporting under that framework.

Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 43 of 2000–01)
Published: Friday 1 June 2001
Published

Performance Information Commonwealth Financial Assistance under the Natural Heritage Trust

The audit examined the design, management and reporting of performance information for the Natural Heritage Trust (NHT) which is administered by the Commonwealth Departments of Environment and Heritage, and Agriculture, Fisheries and Forestry. The objective of the audit was to examine and report on the performance information used to support the administration of $1.5 billion in Commonwealth financial assistance; and compliance with legislative requirements for performance monitoring and reporting.

Expand
Entity 
Agriculture Fisheries and Forestry - Australia; Department of the Environment and Heritage; Department of Agriculture
Sector 
Agriculture
Environment
Fisheries
Forestry
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 39 of 2000–01)
Published: Monday 28 May 2001
Published

Information and Technology in Centrelink

The audit was conducted as a joint financial statement and performance audit of Centrelink's Information and Technology (I&T) systems. The objective of the financial statement component of the audit was to express an opinion on whether Centrelink could rely on its I&T systems to support production of a reliable set of financial information for the financial statements. The objective of the performance audit component was to determine whether Centrelink's I&T systems outputs adequately met quality and service delivery targets.

Expand
Entity 
Centrelink
Sector 
Centrelink
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 37 of 2000–01)
Published: Wednesday 23 May 2001
Published

The Use of Audit in Compliance Management of Individual Taxpayers

The audit reviewed the Australian Taxation Office's use of audit of individual taxpayers as part of its approach to encouraging taxpayer compliance. The objective of the audit was to examine the use of audit as an element of the compliance management function within the Individuals Non-Business line of the ATO.

Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 34 of 2000–01)
Published: Thursday 17 May 2001
Published

Assessment of New Claims for the Age Pension by Centrelink

The Age Pension is a social security income support payment available to Australian residents and eligible Australians residing overseas who have reached Age Pension age and whose income and assets are under certain limits. In 1999-2000, approximately $14 billion was paid to approximately 1.7 million Age Pension recipients. Payment of Age Pension is made under the Social Security Law and in accordance with the Guide to the Social Security Law prepared by the Department of Family and Community Services (FaCS). FaCS has contracted Centrelink under a Business Partnership Agreement (BPA) to administer the payment of Age Pension to eligible customers. The objective of the audit was to assess the extent to which new claims for Age Pension had been assessed in compliance with the legislation and other relevant guidelines developed by Centrelink, and whether Centrelink employed appropriate mechanisms to help ensure such compliance. In particular, the ANAO sought evidence with respect to: payment at the right rate, from the right date, to the right person with the right product, for new claims assessed during the audit sample period (that is, in accordance with the working definition of accuracy within Centrelink); the accuracy of Centrelink?s own reporting on compliance, as reported to FaCS under the BPA; and the application of appropriate mechanisms to help ensure such compliance.

Expand
Entity 
Centrelink
Sector 
Centrelink
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 20 of 2000–01)
Published: Thursday 30 November 2000
Published

Second Tranche Sale of Telstra Shares

The objectives of the audit were to: assess the extent to which the Government's sale objectives were achieved; assess the effectiveness of the management of the public share offer; and identify principles of sound administrative practice to facilitate improved administrative arrangements for future Commonwealth public share offers.

Expand
Entity 
Department of Finance and Administration
Sector 
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 16 of 2000–01)
Published: Wednesday 29 November 2000
Published

Australian Taxation Office Internal Fraud Control Arrangements

The objective of this audit was to assess the administration of internal fraud control arrangements in the ATO and to identify areas with potential for improvement as well as identified better practice. To achieve this objective the ANAO focussed on five key areas. These were:

  • the application of the ATO's corporate governance processes to the internal fraud control activities;
  • the prevention of internal fraud within the ATO;
  • the related use of information technology to minimise fraud risks;
  • the detection of internal fraud within the ATO; and
  • ATO fraud investigation procedures and practices.
Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 7 of 2000–01)
Published: Tuesday 29 August 2000
Published

The Australian Taxation Office's Use of AUSTRAC Data

The audit objective was to examine the administrative effectiveness of the ATO's use of AUSTRAC data. The audit reviewed the use of AUSTRAC data across three of the ATO Business Service Lines (BSLs) namely, Large Business and International (LB&I), Small Business (SB) and Individuals Non Business (INB). These are the most significant BSLs in terms of revenue collection. The audit focussed on the ATO's use of AUSTRAC data at the strategic and operational levels and its management of AUSTRAC data. Aspects examined include the ATO's relationship with AUSTRAC as well as training, data quality, data privacy and security issues.

Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 31 of 1995–96)
Published: Monday 24 June 1996
Published

Environmental Management of Commonwealth Land Site Contamination and Pollution Prevention

The purpose of the audit was to examine the environmental management mechanisms in place across some of the major Commonwealth land management and oversighting entities. In particular, the audit examined Commonwealth environmental management practices to identify current strengths and weaknesses, and provide a framework and direction for the adoption of better practice and continuous improvement. The audit has not been designed to judge past Commonwealth performance using current environmental standards and practices. Rather, the audit focused on encouraging the development of better practice by illustrating the implications and lessons learned from past and present practices.

Expand
Entity 
Department of Communications, Information Technology and the Arts; Department of Defence; Department of Transport and Regional Development; Department of Administrative Services; Department of Environment, Sport and Territories
Sector 
Arts
Communications
Defence
Environment
Regional Development
Transport
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 29 of 1995–96)
Published: Wednesday 19 June 1996
Published

Management of the Commercial Estate

The objectives of the audit were to examine and report on the economy, efficiency and administrative effectiveness of AEM's management and administration of the Commonwealth-owned commercial office estate. The ANAO addressed 22 recommendations to AEM, which will remain relevant in the context of the major administrative changes that the Commonwealth's property management function is currently undertaking.

Expand
Entity 
Australian Estate Management
Sector 
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 16 of 1995–96)
Published: Tuesday 2 April 1996
Published

Assessable Government Industry Assistance

This audit focused on tax compliance strategies aimed at rebates paid under the Diesel Fuel Rebate Scheme (DFRS) administered by the Australian Customs Service.

Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 5 of 1995–96)
Published: Tuesday 17 October 1995
Published

Provision of Hearing Services

The purpose of this audit was to determine whether Australian Hearing Services has in place procedures to monitor the quality of services provided at both its own hearing centres and contractors' sites.

Expand
Entity 
Australian Hearing Services
Sector 
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 4 of 1995–96)
Published: Tuesday 17 October 1995
Published

Regional Office Resourcing and Benefit Processing

This audit reviewed:

  • the methods used by the Department of Social Security (DSS) to determine and allocate staff numbers to Regional Offices. It sought to ascertain whether the allocations resulting from these methods met the demands placed on Regional Offices and the scope for improvement to these methods; and
  • the scope for improvements to the benefit delivery process and other aspects of Regional Office operations that could lead to significant productivity gains or client service benefits.
Expand
Entity 
Department of Social Security
Sector 
Finance
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 1 of 1995–96)
Published: Monday 31 July 1995
Published

Income Matching System

This is a report of an audit by the ANAO of the Australian Taxation Office's Income Matching System (IMS). The IMS is a computer-based system which identifies discrepancies between information in tax returns and external data. The main income types covered are dividends, interest, wages and salaries, pensions and benefits and prescribed payments. It also generates unmatched data and cases where assessments have not yet been issued.

Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report

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