Browse our range of publications including performance and financial statement audit reports, assurance review reports, information reports and annual reports.
Type of content
Performance audit (Auditor-General Report No. 45 of 2000–01)
Published: Tuesday 5 June 2001
Published
The audit reviewed the fraud control arrangements in the Department of Family and Community Services (FaCS), a policy formulation, and advising body and major purchaser of social welfare services from Centrelink. The objective was to assess whether FaCS had:
- implemented appropriate fraud control arrangements in line with the Fraud Control Policy of the Commonwealth and that these arrangements operated effectively in practice; and
- fulfilled its responsibilities as a purchaser of services in relation to fraud control.
This audit is one in a series of fraud control audit and is complemented by a similar audit of Centrelink, a major provider of services on behalf of FaCS.
Entity
Department of Family and Community Services
Type of content
Performance audit (Auditor-General Report No. 43 of 2000–01)
Published: Friday 1 June 2001
Published
The audit examined the design, management and reporting of performance information for the Natural Heritage Trust (NHT) which is administered by the Commonwealth Departments of Environment and Heritage, and Agriculture, Fisheries and Forestry. The objective of the audit was to examine and report on the performance information used to support the administration of $1.5 billion in Commonwealth financial assistance; and compliance with legislative requirements for performance monitoring and reporting.
Entity
Agriculture Fisheries and Forestry - Australia; Department of the Environment and Heritage; Department of Agriculture
Type of content
Performance audit (Auditor-General Report No. 36 of 2000–01)
Published: Friday 18 May 2001
Published
The objective of the audit was to form an opinion on ATSIC's management of the Municipal Services component of the Community Housing and Infrastructure Program (CHIP). The audit examined how effectively ATSIC specifies and implements its role, the adequacy with which it identifies relative needs for support from the program among Indigenous communities, and how it leverages improved outcomes from other potential funding sources.
Entity
Aboriginal and Torres Strait Islander Commission
Type of content
Performance audit (Auditor-General Report No. 35 of 2000–01)
Published: Thursday 17 May 2001
Published
The objective of the audit was to assess whether FaCS had established effective business arrangements with Centrelink to help ensure that new claims for Age Pension were properly assessed in accordance with the Social Security Law and the Guide to the Social Security Law. In the context of the audit objective, the primary issues examined were whether FaCS had:
- established an appropriate business framework;
- adopted an appropriate risk management approach;
- appropriately monitored and evaluated performance; and
- provided relevant business support to Centrelink.
Entity
Department of Family and Community Services
Type of content
Performance audit (Auditor-General Report No. 18 of 2000–01)
Published: Thursday 30 November 2000
Published
The audit assessed the management by ISR and, in particular, by AusIndustry of the implementation of the changes arising from the Government's December 1997 policy statement in Investing for Growth. This statement required ISR to separate administration of policy from the delivery of products and to improve its service to customers through a ‘one stop shop' approach and by streamlining its processes. The audit focussed in particular on the overall strategic management of the change process by AusIndustry; the detailed implementation of the new service delivery arrangements, notably the separation of policy and product delivery; and the implementation of the enhanced customer focus.
Entity
Department of Industry, Science and Resources
Type of content
Performance audit (Auditor-General Report No. 5 of 2000–01)
Published: Wednesday 23 August 2000
Published
The ANAO undertook an audit of the framework and systems that Industry, Science and Resources had in place to prevent, control, monitor, detect and investigate fraud. The objective of the audit was to assess the effectiveness of these arrangements in relation to departmental administrative functions and program operations.
Entity
Department of Industry Science and Resources
Type of content
Performance audit (Auditor-General Report No. 36 of 1996–97)
Published: Thursday 5 June 1997
Published
The audit covered major program elements within the Department of Primary Industries and Energy and Environment Australia that are managed:
- directly by DPIE or Environment Australia;
- through the One-Stop-Shop project assessment process administered by the States/Territories; or
- by non-government organisations.
The purpose of the audit was to examine and benchmark the administrative processes established for these programs. The primary focus of the audit was to draw on the best elements of past practice (particularly in relation to programs involving the One-Stop-Shop) and highlight any shortcomings so that the risks to program effectiveness and accountability could be addressed in the implementation of the Natural Heritage Trust.
Entity
Across Agency
Type of content
Performance audit (Auditor-General Report No. 26 of 1996–97)
Published: Tuesday 11 February 1997
Published
The objective of Phase Two of the audit was to examine the efficiency and effectiveness of operations of ATSIC Central, State and Regional Offices in relation to the administration of the Community Development Employment Projects Scheme. The ANAO established key criteria to assess progress against the implementation of the Phase One recommendations and further assess the efficiency and effectiveness of CDEP administration. The main areas examined were: planning, including reports of progress against plans and the development and use of performance information; monitoring, including client feedback and the review process at the Regional Office level; the implementation and effectiveness of management information systems in relation to CDEP; and the development and implementation of quality assuranced processes at State/Regional level.
Entity
Aboriginal and Torres Strait Islander Commission
Type of content
Performance audit (Auditor-General Report No. 25 of 1996–97)
Published: Friday 20 December 1996
Published
The purpose of this audit was to assess the Department of Social Security's approach to customer service against a recognised good practice methodology, and to identify opportunities for DSS to improve the quality of its customer service, its administrative effectiveness and its overall performance. The ANAO's intention was to identify opportunities to improve customer focus, particularly for those aspects of DSS's administration impacting on customer service. The audit criteria included: customer service environment; human resource management practices; communication with customers; customer-friendly approaches; and systematic approaches to continuous improvement.
Entity
Department of Social Security
Type of content
Performance audit (Auditor-General Report No. 18 of 1996–97)
Published: Monday 9 December 1996
Published
The objective of the audit was to determine whether the Commonwealth's interests were adequately protected in terms of both the contractor selection process that led to Australian Construction Services being awarded the contract for the overall management of the project and the actual commercial arrangements between the Department of Primary Industries and Energy and ACS. As part of the audit, criteria were developed which considered whether the Commonwealth procurement guidelines were adhered to, as well as whether the commercial arrangements clearly detailed the goods and services to be provided, their cost and timing of delivery.
Entity
Department of Primary Industries and Energy