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Browse our range of publications including performance and financial statement audit reports, assurance review reports, information reports and annual reports.

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Publications

Search the catalogue of published ANAO reports and guides

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66 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2018–19)
Published: Wednesday 29 May 2019
Published

Coordination Arrangements of Australian Government Entities Operating in Torres Strait

The objective of the audit was to assess the effectiveness of the coordination arrangements of key Australian Government entities operating in Torres Strait.

Expand
Entity 
Across entities
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Agriculture
Customs
Fisheries
Foreign Affairs
Immigration
Indigenous
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 25 of 2018–19)
Published: Monday 11 February 2019
Published

Efficiency of the Processing of Applications for Citizenship by Conferral

The objective of the audit was to examine the efficiency of the processing of applications for citizenship by conferral by the Department of Home Affairs.

Expand
Entity 
Department of Home Affairs
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 49 of 2017–18)
Published: Monday 25 June 2018
Published

Senate Order for Departmental and Entity Contracts (Financial Year 2016–17 Compliance)

The objective of this audit was to assess the appropriateness of the use and reporting of confidentiality provisions in a sample of Australian Government contracts.

Expand
Entity 
Australian Electoral Commission (AEC); Great Barrier Reef Marine Park Authority (GBRMPA); Department of Home Affairs; Department of Infrastructure, Regional Development and Cities;
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Customs
Environment
Finance
Immigration
Infrastructure
Regional Development
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 45 of 2017–18)
Published: Wednesday 6 June 2018
Published

The Integration of the Department of Immigration and Border Protection and the Australian Customs and Border Protection Service

The objective of the audit was to examine the effectiveness of the integration of the Department of Immigration and Border Protection (DIBP) and the Australian Customs and Border Protection Service.

Expand
Entity 
Department of Home Affairs
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 42 of 2016–17)
Published: Wednesday 15 March 2017
Published

Cybersecurity Follow-up Audit

The audit objective was to re-assess the three entities' compliance with the 'Top Four' mandatory strategies in the Australian Government Information Security Manual (ISM). The audit also aims to examine the typical challenges faced by entities to achieve and maintain their desired ICT security posture.

Expand
Entity 
Australian Taxation Office; Department of Human Services; Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Governance
Sector 
Border
Human Services
Immigration
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 39 of 2016–17)
Published: Monday 27 February 2017
Published

The Australian Border Force’s Use of Statutory Powers

The audit objective was to assess the establishment and administration of the Australian Border Force’s framework to ensure the lawful exercise of powers in accordance with applicable legislation.

Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 32 of 2016–17)
Published: Tuesday 17 January 2017
Published

Offshore Processing Centres in Nauru and Papua New Guinea: Contract Management of Garrison Support and Welfare Services

The audit objective was to assess whether the Department of Immigration and Border Protection adopted sound contract management practices for the delivery of garrison support and welfare services for offshore processing centres in Nauru and Manus Island.

Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Procurement
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 22 of 2016–17)
Published: Wednesday 19 October 2016
Published

Government Advertising: March 2013 to June 2015

The objectives of the audit were to:

  • assess the effectiveness of the ongoing administration of the Australian Government’s campaign advertising framework; and
  • assess the effectiveness of the selected entities’ administration in developing advertising campaigns and implementing key processes against the requirements of the campaign advertising framework applying at the time, and relevant legal and government policy requirements.
Expand
Entity 
Department of Finance; Department of the Treasury; Department of Education and Training; Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Border
Education
Finance
Immigration
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 16 of 2016–17)
Published: Tuesday 13 September 2016
Published

Offshore Processing Centres in Nauru and Papua New Guinea: Procurement of Garrison Support and Welfare Services

The objective of the audit was to assess whether the Department of Immigration and Border Protection (DIBP) had appropriately managed the procurement of garrison support and welfare services at offshore processing centres in Nauru and Papua New Guinea (Manus Island); and whether the processes adopted met the requirements of the Commonwealth Procurement Rules (CPRs) including consideration and achievement of value for money.

Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Procurement
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2016–17)
Published: Thursday 1 September 2016
Published

Delivery of Health Services in Onshore Immigration Detention

The objective of this audit was to assess the effectiveness of the Department of Immigration and Border Protection’s administration of health services in onshore immigration detention.

Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 8 of 2016–17)
Published: Wednesday 31 August 2016
Published

Controls over Credit Card Use

The objective of the audit was to assess whether select Australian Government entities are effectively managing and controlling the use of Commonwealth credit and other transaction cards for official purposes in accordance with legislative and policy requirements.

Expand
Entity 
Department of Immigration and Border Protection; Fair Work Ombudsman; Australian Public Service Commission
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Border
Immigration
Prime Minister & Cabinet
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2015–16)
Published: Thursday 10 December 2015
Published

Managing Compliance with Visa Conditions

The objective of the audit was to assess the effectiveness of the Department of Immigration and Border Protection’s (DIBP) management of compliance with visa conditions. To form a conclusion against this objective, the ANAO assessed whether DIBP:

  • effectively manages risk and intelligence related to visa holders’ non-compliance with their visa conditions;
  • promotes voluntary compliance through targeted campaigns and services that are appropriate and accessible to the community;
  • conducts onshore compliance activities that are effective and appropriately targeted; and
  • has effective administrative arrangements to support visa holders’ compliance with their visa conditions.
Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Regulation
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 47 of 2014–15)
Published: Wednesday 10 June 2015
Published

Verifying Identity in the Citizenship Program

The objective of the audit was to assess the effectiveness of the Department of Immigration and Border Protection’s identity verification arrangements for applicants in the Citizenship Program.

Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 28 of 2014–15)
Published: Wednesday 15 April 2015
Published

Management of Interpreting Services

The audit objective was to assess the effectiveness of the Department of Immigration and Border Protection in delivering high quality interpreting services to its clients.

Expand
Entity 
Department of Immigration and Border Protection; Department of Social Services
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Border
Immigration
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 20 of 2014–15)
Published: Thursday 5 February 2015
Published

Administration of the Tariff Concession System

The objective of the audit was to assess the Australian Customs and Border Protection Service's administration of the Tariff Concession System.

Expand
Entity 
Australian Customs and Border Protection Service
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Border
Customs
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2014–15)
Published: Tuesday 16 December 2014
Published

Management of the Cape Class Patrol Boat Program

The objective of the audit was to assess the effectiveness of the Australian Customs and Border Protection Service's management of the Cape Class patrol boat program.

Expand
Entity 
Australian Customs and Border Protection Service
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Border
Customs
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 1 of 2014–15)
Published: Thursday 18 September 2014
Published

Confidentiality in Government Contracts: Senate Order for Departmental and Agency Contracts (Calendar Year 2013 Compliance)

The objective of the audit was to assess the appropriateness of the use and reporting of confidentiality provisions in a sample of Australian Government contracts.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Attorney-General's
Border
Communications
Immigration
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 47 of 2013–14)
Published: Monday 23 June 2014
Published

Managing Conflicts of Interest in FMA Agencies

The audit objective was to determine whether Australian Government agencies were implementing appropriate policies and processes to identify and manage conflicts of interest.

Expand
Entity 
Across Agencies
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Agriculture
Communications
Defence
Education
Employment
Environment
Finance
Foreign Affairs
Health
Human Services
Immigration
Industry
Infrastructure
Prime Minister & Cabinet
Regional Development
Social Services
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 33 of 2013–14)
Published: Thursday 29 May 2014
Published

Indigenous Employment in Australian Government Entities

The objective of this audit was to determine whether Australian Government entities were implementing effective strategies to support increased Indigenous employment.

Expand
Entity 
Across Agencies
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Agriculture
Communications
Defence
Education
Employment
Finance
Foreign Affairs
Health
Human Services
Immigration
Indigenous
Prime Minister & Cabinet
Regional Development
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 20 of 2013–14)
Published: Thursday 20 February 2014
Published

Management of the Central Movement Alert List: Follow-on Audit

The objective of the audit was to assess the effectiveness of the Department of Immigration and Border Protection's (DIBP’s) management of the Central Movement Alert List (CMAL) system, having particular regard to the recommendations contained in Audit Report No. 35 of 2008–09.

Expand
Entity 
Department of Immigration and Border Protection
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 21 of 2012–13)
Published: Monday 11 February 2013
Published

Individual Management Services Provided to People in Immigration Detention

The objective of the audit was to assess the effectiveness of DIAC’s management of individual management services provided to people in immigration detention.

Expand
Entity 
Department of Immigration and Citizenship
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 55 of 2010–11)
Published: Thursday 23 June 2011
Published

Administering the Character Requirements of the Migration Act 1958

The objective of this audit was to assess the effectiveness of the Department of Immigration and Citizenship's (DIAC) administration of the character requirements of the Migration Act.

Expand
Entity 
Department of Immigration and Citizenship
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 46 of 2010–11)
Published: Tuesday 31 May 2011
Published

Management of Student Visas

The objective of the audit was to assess the effectiveness of DIAC’s management of the student visa program. Three key areas were examined in the audit: the processing of student visa applications; ensuring compliance with student visa conditions; and cooperation between DIAC and DEEWR.

Expand
Entity 
Department of Immigration and Citizenship
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 44 of 2009–10)
Published: Wednesday 16 June 2010
Published

Administration of the Tax Obligations of Non-Residents

The audit objective was to assess the Tax Office's effectiveness in administering the tax obligations of non-residents.

Expand
Entity 
Australian Taxation Office
Sector 
Immigration
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2009–10)
Published: Wednesday 26 May 2010
Published

Effective Cross-Agency Agreements

The audit objective was to assess whether agreements between Australian Government (Commonwealth) agencies reflect sound administrative practices. To meet this objective, the audit reviewed current government policy and a range of better practice guidelines, conducted interviews with agencies and examined cross-agency agreements, to formulate suitable audit criteria and subsequently develop better practice principles.

Expand
Entity 
Across Entities
Sector 
Ageing
Agriculture
Attorney-General's
Communications
Defence
Energy
Environment
Finance
Foreign Affairs
Health
Human Services
Immigration
Infrastructure
Prime Minister & Cabinet
Regional Development
Research
Science
Social Services
Taxation
Tourism
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 43 of 2008–09)
Published: Tuesday 23 June 2009
Published

Construction of the Christmas Island Immigration Detention Centre

The objective of the audit, in examining the construction of the CIIDC, was to assess:

  • the adequacy of the planning and delivery processes for the project;
  • the value-for-money achieved in the delivery of the project, including with regard to the suitability of the centre for its intended purpose; and
  • the extent to which the Public Works Committee Act.
Expand
Entity 
Department of Finance and Deregulation
Sector 
Attorney-General's
Finance
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 36 of 2008–09)
Published: Thursday 21 May 2009
Published

Settlement Grants Program

The objective of the audit was to assess the effectiveness of the Department of Immigration and Citizenship's management of the Settlement Grants Program. The ANAO assessed DIAC's performance in terms of how effectively it planned for funding rounds, assessed and allocated grants, monitored and evaluated the program, and managed relationships with its stakeholders. In doing so, the ANAO focused on SGP projects that received funding in the 2007–08.

Expand
Entity 
Department of Immigration and Citizenship
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 2008–09)
Published: Thursday 21 May 2009
Published

Management of the Movement Alert List

The objective of the audit was to assess the effectiveness of DIAC's management of MAL. The scope was confined to DIAC's management and use of the system: it did not examine the work of others with an interest in the system, such as security agencies.

Expand
Entity 
Department of Immigration and Citizenship
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 30 of 2008–09)
Published: Wednesday 29 April 2009
Published

Management of the Australian Government's Action Plan to Eradicate Trafficking in Persons

The objective of the audit was to assess the arrangements for oversighting the Action Plan and whether the Plan's new measures have been administered effectively to deliver the intended results.

Expand
Entity 
Attorney-General's Department; Department of Immigration and Citizenship; Australian Federal Police; Department of Families, Housing, Community Services and Indigenous Affairs
Sector 
Attorney-General's
Border
Human Services
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 5 of 2008–09)
Published: Thursday 25 September 2008
Published

The Senate Order for Departmental and Agency Contracts (Calendar Year 2007 Compliance)

The audit objective was to assess whether all agencies compiled Internet listings as required by the Senate Order, and to examine the appropriateness of the use, by selected agencies, of confidentiality provisions.

Expand
Entity 
Across Agencies
Sector 
Attorney-General's
Centrelink
Finance
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2007–08)
Published: Wednesday 18 June 2008
Published

Management of Personnel Security-Follow-up Audit

The objective of this audit was to assess the effectiveness of personnel security arrangements at selected Australian Government organisations, including whether they satisfied the requirements of the PSM.
To address this objective, the audit examined the extent to which the selected organisations implemented the 14 recommendations from the three previous reports.

Expand
Entity 
NO-DEPTS-LISTED
Sector 
Defence
Immigration
Science
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 24 of 2007–08)
Published: Tuesday 26 February 2008
Published

DIAC's Management of the Introduction of Biometric Technologies

The audit objective was to determine whether DIAC's biometrics program had appropriate:

  • business review processes (including a business case);
  • authorisation;
  • business and IT governance arrangements; and
  • IT project management and systems development arrangements.
Expand
Entity 
Department of Immigration and Citizenship
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 2 of 2007–08)
Published: Wednesday 18 July 2007
Published

Electronic Travel Authority Follow-up Audit

The objective of this audit is to examine DIAC's implementation of the nine recommendations made in the earlier audit. The audit has also taken into account changed circumstances since the original audit. These include a heightened security environment after 11 September 2001 and the results of other relevant ANAO performance audit and financial statement work. The audit also examined ETA decision-making processes to gain assurance about its robustness in a changing risk environment. This issue came to attention in recent audits of visa management processes.

Expand
Entity 
Department of Immigration and Citizenship
Sector 
Border
Customs
Immigration
Tourism
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 44 of 2006–07)
Published: Thursday 14 June 2007
Published

Management of Tribunal Operations-Migration Review Tribunal and Refugee Review Tribunal

The objective of the audit was to assess the effectiveness of the Tribunals' management of their operations. To this end, the audit examined whether the MRT and the RRT:

  • have achieved intended operational efficiencies from the introduction of common facilities, services and resourcing;
  • have established appropriate arrangements for governance, business planning and guidance of Members and staff, and for performance monitoring and reporting of Tribunal operations;
  • finalise cases within Tribunal time and productivity standards; and
  • provide applicants with services in accordance with service standards.

The audit covered Tribunal operations for review of visa decisions. The correctness of individual decisions was not assessed as part of the audit.

The audit focused particularly on developments in the Tribunals' management performance in the four year period from 2001–02 to 2004–05.

Expand
Entity 
Migration Review Tribunal; Refugee Review Tribunal
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 37 of 2006–07)
Published: Thursday 17 May 2007
Published

Administration of the Health Requirement of the Migration Act 1958

The audit objective was to assess the effectiveness of DIAC's administration of the health requirement of the Migration Act 1958 (the Act). To achieve this objective, the ANAO examined whether DIAC was setting and implementing the health requirement in accordance with the Act, the Migration Regulations 1994 (the Regulations), and DIAC's own guidelines.

Expand
Entity 
Department of Health and Ageing
Sector 
Ageing
Health
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 2006–07)
Published: Wednesday 2 May 2007
Published

Preparations for the Re-tendering of DIAC's Detention and Health Services Contracts

The audit objective was to assess whether the early stages of DIAC's preparations for the re-tendering of the detention and health services contracts were consistent with sound practice. The audit focused on governance arrangements, in particular the recordkeeping arrangements, roles and responsibilities of personnel, expert advisors and the probity auditor—matters raised in the previous audit report. The audit did not examine the RFT, which is not due to be issued until April 2007.

Expand
Entity 
NO-DEPTS-LISTED
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 7 of 2006–07)
Published: Tuesday 17 October 2006
Published

Visa Management: Working Holiday Makers

The objective of the audit was to assess whether the WHM programme is administered effectively and in accordance with relevant laws and policies. In particular, the ANAO focused on four key areas: the implementation of eWHM visa; authority for the WHM programme; decision-making for WHM visas; and programme performance information. A feature of the audit was the computer-aided scrutiny of over 300 000 visa application records to test DIMA's decision-making processes.

Expand
Entity 
Department of Immigration and Multicultural Affairs
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 37 of 2005–06)
Published: Wednesday 3 May 2006
Published

The Management of Infrastructure Plant and Equipment Assets

The objective of the audit was to assess whether selected Australian Government entities were effectively supporting their business requirements through planning for, and management of, the acquisition, disposal and use of their IPE assets. The audit reviewed each entity's policies and practices against a series of audit criteria across the following components of asset management: control environment; planning; acquisitions; operations; and disposals.

Expand
Entity 
Across agencies
Sector 
Arts
Immigration
Parliament
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 34 of 2005–06)
Published: Thursday 16 March 2006
Published

Advance Passenger Processing

The objective of this performance audit was to assess whether DIMIA's information systems and business processes are effective in supporting APP to meet its border security and streamlined clearance objectives. In particular, the audit focused on the following: Mandatory APP - Stage 1 (MAPP1) project management; MAPP1 IT development and system performance; APP performance reporting; contract management; and financial management.

Expand
Entity 
Department of Immigration and Multicultural Affairs
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 32 of 2005–06)
Published: Thursday 2 March 2006
Published

Management of the Tender Process for the Detention Services Contract

The objective of this audit was to assess DIMIA's management of the tender, evaluation and contract negotiation processes for the Detention Services Contract. Specifically, the audit considered DIMIA's processes for determining value for money based on the department's: evaluation of the request for tender, including the announcement of the preferred tenderer; negotiations with the successful and unsuccessful tenderers; and management of liability, indemnity and insurance.

Expand
Entity 
Department of Immigration and Multicultural Affairs
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 28 of 2005–06)
Published: Tuesday 31 January 2006
Published

Management of Net Appropriation Agreements

The objective of this performance audit was to assess agencies' financial management of, and accountability for, the use of net appropriation agreements to increase available appropriations.

Expand
Entity 
Across Agencies
Sector 
Ageing
Agriculture
Attorney-General's
Education
Employment
Environment
Finance
Fisheries
Forestry
Health
Human Services
Immigration
Industry
Science
Taxation
Tourism
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 27 of 2005–06)
Published: Monday 30 January 2006
Published

Reporting of Expenditure on Consultants

Parliamentary Committees, particularly Senate Estimates Committees, have for many years taken an interest in the use of consultants by Australian government agencies. In this context, and having regard to the extent of expenditure by FMA Act agencies on consultants, the objective of this audit was to assess the accuracy and completeness of Australian government agencies' reporting of expenditure on consultants.

Expand
Entity 
across agency
Sector 
Ageing
Agriculture
Attorney-General's
Communications
Defence
Education
Employment
Environment
Finance
Foreign Affairs
Health
Immigration
Indigenous
Industry
Regional Development
Science
Social Services
Tourism
Trade
Transport
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 23 of 2005–06)
Published: Thursday 22 December 2005
Published

IT Security Management

This audit is a part of the ANAO's protective security audit coverage. The objective of this audit was to determine whether agencies audited had developed and implemented sound IT security management principles and practices supported by an IT security control framework, in accordance with Australian Government policies and guidelines. The audit at each agency examined the framework for the effective management and control of IT security, including the management of IT operational security controls and, where applicable, was based on the Australian Government protective security and information and communications technology (ICT) security guidelines that were current at that time.

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Entity 
Across Agency
Sector 
Attorney-General's
Defence
Education
Environment
Finance
Foreign Affairs
Immigration
Indigenous
Regional Development
Science
Trade
Transport
Treasury
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Type of content 
Performance audit  (Auditor-General Report No. 22 of 2005–06)
Published: Thursday 22 December 2005
Published

Cross Portfolio Audit of Green Office Procurement

The objective of the audit was to assess and report on the progress being made by agencies subject to the Financial Management & Accountability Act 1997 and entities subject to the Commonwealth Authorities & Companies Act 1997: in realising value for money from the procurement process, with a specific focus on buildings, services and products using whole of life cycle assessments; and in the consideration and management of environmental impacts in specifications and contracts. The emphasis of the audit was on green office procurement and sustainable business practices and the value for money within this context. As such, the audit report provides a status report on the implementation of ESD within the office environment of the Australian Government. The audit used a survey approach in conjunction with selected audit investigations to obtain information across 71 agencies and entities selected on the basis of materiality in procurement and coverage across large, medium and small organisations. The agencies selected represented approximately 35 per cent of all government bodies and over 95 per cent of all procurement spending noted on the Department of Finance and Administration (Finance) database on contracts.

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Entity 
across agency
Sector 
Ageing
Agriculture
Attorney-General's
Centrelink
Communications
Customs
Defence
Education
Employment
Environment
Finance
Foreign Affairs
Health
Immigration
Indigenous
Industry
Prime Minister & Cabinet
Science
Social Services
Taxation
Tourism
Trade
Training
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 11 of 2005–06)
Published: Thursday 29 September 2005
Published

The Senate Order for Departmental and Agency Contacts (Calender Year 2004 Compliance)

The objectives of the audit were to assess agency performance in relation to compiling their Internet listings as required by the Senate Order and the appropriateness of the use of confidentiality provisions in Commonwealth contracts. The audit involved a detailed examination in seven agencies of the processes used to compile their Internet listings and the use of confidentiality provisions in contracts.

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Entity 
Across Entities
Sector 
Attorney-General's
Customs
Immigration
Prime Minister & Cabinet
Regional Development
Social Services
Transport
Veterans' Affairs
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Type of content 
Performance audit  (Auditor-General Report No. 1 of 2005–06)
Published: Thursday 7 July 2005
Published

Management of the Detention Centre Contracts-Part B

A performance audit of the management of the Detention Centre Contracts was listed in the 2003-04 Audit Work Program as a potential audit. The audit work program proposed that the audit would be conducted in two parts. The first part would focus on DIMIA's management of the detention centre contracts with the then detention service provider, GEO Australia. The second part would concentrate on how well any lessons learned from the first contract, were translated into improvements with the new contract. The original objective of this second ANAO audit was to assess DIMIA's management of detention services through the Contract, including the tender process, transition period and implementation of lessons learned from the previous contract.

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Entity 
Department of Immigration and Multicultural and Indigenous Affairs
Sector 
Border
Immigration
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Type of content 
Performance audit  (Auditor-General Report No. 55 of 2004–05)
Published: Thursday 23 June 2005
Published

Workforce Planning

The objective of the audit was to consider the status of workforce planning by APS agencies against the background of the ANAO's 2001 Better Practice Guide Planning for the Workforce of the Future, in light of there commendations made in the MAC Organisational Renewal 2001 and the Senate Finance and Public Administration References Committee report Recruitmentand Training in the Australian Public Service 2003. Workforce planning was defined as a continuous process of shaping the workforce to ensure it is capable of delivering organisational objectives now and in the future.

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Entity 
Across Entities
Sector 
Arts
Attorney-General's
Centrelink
Communications
Customs
Defence
Education
Environment
Foreign Affairs
Immigration
Indigenous
Science
Social Services
Trade
Training
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 52 of 2004–05)
Published: Monday 20 June 2005
Published

Legal Services Arrangements in the Australian Public Service

The objectives of the Australian National Audit Office's (ANAO) performance audit were to: examine the efficiency and effectiveness of agencies' procurement and management of legal services arrangements; determine adherence to Australian Government policy requirements; examine the effectiveness of the OLSC's monitoring of agencies' compliance with Government policy requirements; examine the OLSC's role in assisting agencies to comply with Government policy.

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Entity 
Across Entities
Sector 
Ageing
Agriculture
Arts
Attorney-General's
Communications
Defence
Education
Employment
Finance
Fisheries
Forestry
Health
Immigration
Indigenous
Industry
Regional Development
Science
Social Services
Taxation
Tourism
Training
Transport
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 14 of 2004–05)
Published: Friday 5 November 2004
Published

Management and Promotion of Citizenship Services

The objectives of the audit were to determine whether: citizenship services were planned based on a risk assessment, especially in relation to fraud; and were monitored and reported on appropriately; decision-making was accurate, consistent and in line with relevent laws and policies and was supported by appropriate training and quality assurance (QA) mechanisms; client and outsourced services were managed effectively; and promotion strategies were effective and have been evaluated appropriately.

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Entity 
Department of Immigration and Multicultural Affairs
Sector 
Immigration
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Type of content 
Performance audit  (Auditor-General Report No. 13 of 2004–05)
Published: Thursday 28 October 2004
Published

Superannuation Payments for Independent Contractors working for the Australian Government

This audit is the first time that the ANAO has looked at superannuation payments to independent contractors. The audit examined whether Commonwealth organisations were identifying contracts that were wholly or principally for the labour of the contractor and meeting statutory superannuation obligations under the Superannuation (Productivity Benefit) Act 1988.

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Entity 
Across Entities
Sector 
Ageing
Agriculture
Arts
Attorney-General's
Centrelink
Communications
Defence
Education
Employment
Environment
Finance
Fisheries
Foreign Affairs
Forestry
Health
Immigration
Indigenous
Prime Minister & Cabinet
Regional Development
Science
Social Services
Taxation
Trade
Training
Transport
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 2 of 2004–05)
Published: Thursday 15 July 2004
Published

Onshore Compliance - Visa Overstayers and Non-Citizens Working Illegally

This audit examined DIMIA's administration of onshore compliance under rhe Migration Act 1958 (Cth) as amended (the Act). In particular, it focused on whether DIMIA had implemented appropriate onshore compliance strategies in regard to people who enter Australia lawfully but whose presence becomes unlawful through: - the expiry of their visa; or - a breach of visa conditions and cancellation of their visa.

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Entity 
Department of Immigration and Multicultural and Indigenous Affairs
Sector 
Border
Immigration
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Type of content 
Performance audit  (Auditor-General Report No. 56 of 2003–04)
Published: Thursday 24 June 2004
Published

Management of the Processing of Asylum Seekers

The objective of this audit was to assess the extent to which PV applications in Australia are processed in accordance with relevant laws and policies, and whether DIMIA employs appropoiate mechanisms to ensure compliance with those laws and policies.

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Entity 
Department of Immigration and Multicultural and Indigenous Affairs
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 54 of 2003–04)
Published: Friday 18 June 2004
Published

Management of the Detention Centre Contracts-Part A

The objective of the audit was to assess the effectiveness of DIMIA's management of its detention agreements with ACM to operate Australia's mainland immigration detention centres. In particular, the ANAO examined: DIMIA's strategic approach to the management and coordination of the contract; how DIMIA defined the services to be delivered by ACM; the systems in place to monitor and report against contract performance; the effectiveness of controls over contract payment arrangements; and DIMIA's management of infrastructure through the detention agreements.

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Entity 
Department of Immigration and Multicultural and Indigenous Affairs
Sector 
Immigration
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Type of content 
Performance audit  (Auditor-General Report No. 35 of 2003–04)
Published: Wednesday 24 March 2004
Published

Compensation Payment and Debt Relief in Special Circumstances

This report covers a number of the discretionary compensation and debt relief mechanisms that are available to Commonwealth agencies, where individuals or entities have been disadvantaged by legislation, or actions by agencies or staff, or some other negative circumstances. It deals mainly with two legislative mechanisms, namely, act of grace payments and waivers of debt, and one administrative mechanism, the Compensation for Detriment caused by Defective Administration (CDDA) scheme. This report also briefly covers two other mechanisms, namely ex gratia payments and payments in special circumstances relating to Australian Public Service (APS) employment. The main objective of the audit was to assess whether the management of claims for compensation and debt relief in special circumstances was in accordance with relevant legislative requirements and Commonwealth guidelines, and whether the current administrative policies and procedures were adequate.

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Entity 
Across Agency
Sector 
Centrelink
Finance
Immigration
Social Services
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 11 of 2003–04)
Published: Tuesday 4 November 2003
Published

Annual Performance Reporting

Annual Performance Reporting, No 11 2003-04 The audit reviewed the 2001-02 annual reports of the departments of : Communications, Technology and the Arts; Education, Science and Training; Employment and Workplace Relations; Immigration and Multicultural and Indigenous Affairs and the Australian Customs Service. The objectives of this audit were to determine whether agencies had: established a sound annual reporting performance information framework; developed arrangements to ensure performance information is accurate and coherent; and appropriately analysed performance information in their annual reports.

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Entity 
Across Agency
Sector 
Arts
Communications
Customs
Education
Employment
Immigration
Indigenous
Science
Training
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 62 of 2002–03)
Published: Monday 30 June 2003
Published

Management of Selected Aspects of the Family Migration Program

The objectives of the audit was to examine the effectiveness and efficiency of DIMIA's decision-making processes and management systems for delivering the parent and partner aspects of the family stream of the Migration Program.

The family stream of Australia's Migration Program enables the reunion of immediate family members of Australian citizens, permanent residents or eligible New Zealand citizens. It consists of four main categories;

  • Partner;
  • Child;
  • Parent; and
  • Other family.
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Entity 
Department of Immigration and Multicultural and Indigenous Affairs
Sector 
Immigration
Indigenous
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Type of content 
Performance audit  (Auditor-General Report No. 48 of 2002–03)
Published: Monday 16 June 2003
Published

Indigenous Land Corporation - Operations and Performance Follow - up Audit

In 2000, the ANAO tabled Audit Report No 49 1999-2000, Indigenous Land Corporation operations and performance. The 2000 audit made nine recommendations for improvement. This follow-up audit examined the Indigenous Land Corporation's implementation of the recommendations of the 2000 audit.

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Entity 
Department of Immigration and Multicultural and Indigenous Affairs
Sector 
Immigration
Indigenous
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Type of content 
Performance audit  (Auditor-General Report No. 57 of 2001–02)
Published: Friday 14 June 2002
Published

Management Framework for Preventing Unlawful Entry into Australian Territory

The objective of the audit was to assess DIMIA's management of offshore measures to prevent and detect unlawful entry, and to identify opportunities for improvement. The audit did not cover the processing arrangements, referred to as the Pacific Strategy, introduced as part of the legislative changes in September 2001. Nor did it cover the range of measures use for prevention and detection at the border and on shore. As DIMIA is the lead agency responsible for the development of immigration policy, the audit focussed in the administrative effectiveness of the governance framework used by the department to implement and to support the achievement of Government strategies to prevent unlawful entry to Australian Territory.

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Entity 
Department of Immigration and Multicultural and Indigenous Affairs
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 56 of 2001–02)
Published: Thursday 13 June 2002
Published

Workforce Planning in the Department of Immigration and Multicultural and Indigenous Affairs

The objective of the audit was to determine whether DIMIA's workforce planning systems are effectively supporting human resource management practices, which contribute to the efficient and effective achievement of project outcomes.

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Entity 
Department of Immigration and Multicultural And Indigenous Affairs
Sector 
Immigration
Indigenous
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 40 of 2000–01)
Published: Monday 28 May 2001
Published

Management of the Adult Migrant English Program Contracts

The Department of Immigration and Multicultural Affairs (DIMA), administers the Commonwealth's settlement programs, which seek to assist migrants and refugees to participate in Australian society. Provision of English language training to newly arrived migrants and refugees has been a long standing and significant part of this settlement support, with some 1.5 million new arrivals assisted in this way since 1948. The objective of the audit was to examine DIMA's management of the Adult Migrant English Program Contracts, focusing on performance outcomes; strategic contract management and coordination; program expenditure, with emphasis on contract funding arrangements; and whether contract monitoring and performance information adequately support effective program management. The ANAO made six audit recommendations aimed at improving program performance management and reporting; strategic management and coordination; management of financial risks; and monitoring of contractor performance, which were all accepted by DIMA.

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Entity 
Department of Immigration and Multicultural Affairs
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 33 of 1999–2000)
Published: Monday 13 March 2000
Published

Administration of Business Entry Program

The objective of the performance audit was to assess the administrative effectiveness of DIMA's business entry program against the background of the Business and Temporary Entry program objective, with particular regard to whether:

  • the existing performance management mechanisms and compliance monitoring strategies support the achievement of program outcomes and outputs;
  • the quality of decision-making;
  • business processes facilitate prompt visa decision-making consistent with program objectives; and
  • decision-making support mechanisms promote robust and timely decision-making.
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Entity 
Department of Immigration and Multicultural Affairs
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 3 of 1999–2000)
Published: Thursday 22 July 1999
Published

Electronic Travel Authority

All persons, other than Australian nationals, are required to hold a visa to enter and stay in Australia. This audit's focus is on the entry component of the visa process and specifically the Electronic Travel Authority (ETA). The ETA is an electronically-stored authority for travel, which facilitates the entry of tourists and short-term business travellers from countries where the risk of non-compliance with visa conditions is low, that is, in countries classified as ‘low risk'. The objective of the performance audit was to assess the administrative effectiveness of the ETA.

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Entity 
Department of Immigration and Multicultural Affairs
Sector 
Immigration
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Type of content 
Performance audit  (Auditor-General Report No. 29 of 1998–99)
Published: Tuesday 22 December 1998
Published

Provision of Migrant Settlement Services by DIMA

The audit addressed administration of migrant settlement services by DIMA, in particular:

  • strategic management, including corporate planning, performance measurement and reporting arrangements; and
  • operational management of some of the individual schemes operated by DIMA (the Adult English Migrant Program and Translating Interpreting Services were not covered as part of this audit).
Expand
Entity 
Department of Immigration and Multicultural Affairs
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 22 of 1998–99)
Published: Tuesday 15 December 1998
Published

Getting Over the Line: Selected Commonwealth Bodies' Management of the Year 2000 Problem.

The audit reviewed six budget-funded agencies (Australian Customs Service, Australian Taxation Office, Centrelink, Department of Defence, Department of Education, Training and Youth Affairs, and Department of Immigration and Multicultural Affairs) and two off-budget entities (Airservices Australia and Reserve Bank of Australia). The ANAO also examined the Office for Government Online's (OGO, formerly the Office of Government Information Technology, or OGIT) whole-of-government coordination of the Commonwealth's Year 2000 efforts.

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Entity 
Australian Customs Service; Australian Taxation Office; Centrelink; Department of Defence; Department of Education, Training and Youth Affairs; Department of Immigration and Multicultural Affairs
Sector 
Centrelink
Customs
Defence
Education
Immigration
Taxation
Training
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 32 of 1997–98)
Published: Tuesday 17 February 1998
Published

Management of Boat People

The objective of the audit was to assess the economy, efficiency and administrative effectiveness, including accountability, of the management of boat people by the Department and the providers of major related services to DIMA such as: the Coastwatch Service within the Australian Customs Service and the Australian Protective Service within the Attorney-General's portfolio. The audit examined key issues in the management of boat people largely from a risk management perspective. The audit conclusions are presented in terms of: the economy, efficiency and administrative effectiveness, including the accountability, of operations; and the administrative functions which support the management of boat people, such as detection, reception of boats and costs.

Expand
Entity 
Department of Immigration and Multicultural Affairs; Australian Protective Service; Australian Customs Service
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 7 of 1997–98)
Published: Tuesday 21 October 1997
Published

Immigration Compliance Function

The objective of this follow-up audit was to assess whether the department had taken appropriate action in response to the recommendations in Audit Report No.35 1993-94, titled The Compliance Function, Department of Immigration and Ethnic Affairs. The recommendations of the 1993-94 report, which formed the criteria for the audit, were primarily concerned with compliance after entry to Australia had been gained.

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Entity 
Department of Immigration and Multicultural Affairs
Sector 
Immigration
Read published report

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