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Browse our range of publications including performance and financial statement audit reports, assurance review reports, information reports and annual reports.

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Publications

Publications

Search the catalogue of published ANAO reports and guides

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12 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 55 of 2010–11)
Published: Thursday 23 June 2011
Published

Administering the Character Requirements of the Migration Act 1958

The objective of this audit was to assess the effectiveness of the Department of Immigration and Citizenship's (DIAC) administration of the character requirements of the Migration Act.

Expand
Entity 
Department of Immigration and Citizenship
Sector 
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 53 of 2010–11)
Published: Wednesday 22 June 2011
Published

Drought Assistance

The objective of the audit was to assess the effectiveness of the Department of Agriculture, Fisheries and Forestry’s administration of EC measures and the implementation of the pilot of new drought reform measures.

Expand
Entity 
Department of Agriculture, Fisheries and Forestry
Sector 
Agriculture
Environment
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 46 of 2010–11)
Published: Tuesday 31 May 2011
Published

Management of Student Visas

The objective of the audit was to assess the effectiveness of DIAC’s management of the student visa program. Three key areas were examined in the audit: the processing of student visa applications; ensuring compliance with student visa conditions; and cooperation between DIAC and DEEWR.

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Entity 
Department of Immigration and Citizenship
Sector 
Border
Immigration
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 36 of 2010–11)
Published: Thursday 14 April 2011
Published

Service Delivery in CRS Australia

The audit objective was to assess the effectiveness of CRS Australia’s delivery of Disability Management Services. In assessing CRS Australia’s performance, the ANAO examined whether:

  • services are delivered in accordance with CRS Australia’s operating procedures, which incorporate the Disability Services Standards and the requirements of the DEEWR MOU;
  • CRS Australia has an effective client feedback (including complaints) system, which is used to identify and address business risks and areas for improving service delivery; and
  • sound governance arrangements (including performance monitoring and reporting) are in place to monitor service delivery.

The audit did not specifically examine issues and information relating to the commercial nature of the business, such as profitability levels and competitive neutrality arrangements.

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Entity 
Department of Human Services
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 27 of 2010–11)
Published: Thursday 10 February 2011
Published

Restoring the Balance in the Murray-Darling Basin

The audit examined key aspects of the first four tenders for the RtB program. These tenders provided coverage across the Basin and resulted in expenditure in excess of $1 billion. The 2008–09 tenders included the largest single purchase under the program—$303 million to Twynam Agricultural Group. The audit also examined the Commonwealth's contribution to the purchase of Toorale station, the only purchase outside a tender process.

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Entity 
Department of Sustainability, Environment, Water, Population and Communities
Sector 
Environment
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 26 of 2010–11)
Published: Wednesday 9 February 2011
Published

Management of the Tender Process for a Replacement BasicsCard

The objective of the audit was to assess the effectiveness of DHS' management of the tender process for a replacement BasicsCard to support the delivery of the income management scheme.

In conducting the audit, the Australian National Audit Office (ANAO) assessed the following five key areas of the replacement BasicsCard procurement process, which are described in the Department of Finance and Deregulation's (Finance) Guidance on the Mandatory Procurement Procedures :

• planning for the procurement;
• preparing to approach the market;
• approaching the market;
• evaluating tender submissions; and
• concluding the procurement, including contract negotiation.

Expand
Entity 
Department of Human Services
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 12 of 2010–11)
Published: Friday 15 October 2010
Published

Home Insulation Program

The objective of this audit was to assess key aspects of the establishment and administration of HIP by DEWHA as well as the transition of the program to DCCEE. All phases of the program were examined with particular emphasis for Phase 2 being given to:

  • program design and implementation;
  • registration and training of installers;
  • payment of rebates; and
  • the compliance strategy underpinning the program.
Expand
Entity 
Department of Climate Change and Energy Efficiency; Department of the Environment, Water, Heritage and the Arts; Medicare Australia
Sector 
Environment
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 10 of 2010–11)
Published: Thursday 30 September 2010
Published

Centrelink Fraud Investigations

The objective of the audit was to examine the effectiveness of Centrelink's approach to investigating and responding to external fraud. The ANAO's assessment was based on four key criteria. In particular, the ANAO assessed whether Centrelink:

  • had established a management framework, business systems and guidelines, that support the investigation, prosecution and reporting of fraud;
  • had implemented appropriate case selection strategies and controls to ensure resources are targeted to the cases of highest priority;
  • complied with relevant external and internal requirements when investigating fraud and referring cases for consideration of prosecution; and
  • had implemented an effective training program that supports high quality investigations and prosecution referrals.
Expand
Entity 
Centrelink
Sector 
Centrelink
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 9 of 2010–11)
Published: Wednesday 29 September 2010
Published

Green Loans Program

On 3 February 2010, Senator Christine Milne wrote to the Auditor General raising concerns about DEWHA's administration of the Green Loans program and requesting a performance audit of the program. Issues raised included: uncapped assessor numbers; problems with the delivery of the program; the quality of assessor training and assessments provided to households; the lack of an audit facility within the program; and equitable access to work under the program.

In light of Senator Milne's request and other concerns in relation to the administration of the program, the Auditor-General agreed on 25 February 2010 to conduct a performance audit of the program. The objective of the audit was to examine key aspects of the establishment and administration of the Green Loans program by DEWHA and the program's transition to DCCEE. Particular emphasis was given to the program's three main elements:

  • training, registration and contracting of assessors;
  • scheduling, conduct, and reporting of home sustainability assessments, and the associated payments to assessors; and
  • provision of green loans to householders, and the associated payments to participating financial institutions.

The audit also examined the extent to which steps had been taken by DEWHA and DCCEE to assess whether the Green Loans program was achieving its objectives.

Expand
Entity 
Department of the Environment, Water, Heritage and the Arts; Department of Climate Change and Energy Efficiency
Sector 
Environment
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 8 of 2010–11)
Published: Thursday 23 September 2010
Published

Multifunctional Aboriginal Children's Services (MACS) and Creches

The audit examined the effectiveness of DEEWR's administrative arrangements supporting the delivery of Indigenous childcare services through MACS and crèches, including the approaches DEEWR uses to monitor the achievement of the BBF sub-program objective.

In conducting the audit, the Australian National Audit Office (ANAO) reviewed three key areas:

  • program administration—DEEWR's administrative systems and processes supporting the delivery of Indigenous childcare services through MACS and crèches and the broader BBF sub-program;
  • management of service provider funding agreements—DEEWR's systems and processes for managing MACS and crèche service providers' funding agreements; and
  • monitoring and reporting performance—the effectiveness of DEEWR's processes for monitoring the performance of service providers, and the achievement of the outputs and outcomes of the BBF sub-program.

The ANAO sought not to duplicate the work of DEEWR's Internal Audit function, and in doing so referred to the findings of the recent internal audit review of the CCSSP, where these were relevant and appropriate.

Expand
Entity 
Department of Education, Employment and Workplace Relations
Sector 
Human Services
Indigenous
Read published report

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