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Publications

Browse our range of publications including performance and financial statement audit reports, assurance review reports, information reports and annual reports.

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The ANAO work program outlines potential and in-progress work across financial statement and performance audit.

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The Australian National Audit Office (ANAO) is a specialist public sector practice providing a range of audit and assurance services to the Parliament and Commonwealth entities.

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Publications

Search the catalogue of published ANAO reports and guides

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Type

  • Performance audit 423
  • Government advertising review 1

Year published

  • 2019–20 6
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  • Governance 32
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  • Defence 202
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424 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 16 of 2019–20)
New
Published: Wednesday 4 December 2019
Published

Western Sydney Airport Procurement Activities

The objective of the audit was to examine whether WSA Co Limited’s procurement framework and procurement activities are achieving value for money.

Expand
Entity 
WSA Co Limited
Contact 

Please direct enquiries through our contact page.

Activity 
Procurement
Sector 
Aviation
Infrastructure
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 15 of 2019–20)
New
Published: Thursday 28 November 2019
Published

National Broadband Network Fixed Line Migration — Service Continuity and Complaints Management

The objective of this audit was to assess the effectiveness of NBN Co’s service continuity operations relating to the migration of telecommunication services to the National Broadband Network (NBN).

Expand
Entity 
NBN Co Limited
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Communications
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 8 of 2019–20)
Published: Monday 9 September 2019
Published

Management of the Tourist Refund Scheme

The objective of this audit was to examine whether the Tourist Refund Scheme (TRS) is being effectively administered, with the appropriate management of risks.

Expand
Entity 
Department of Home Affairs; Department of the Treasury; Australian Taxation Office (ATO)
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Taxation
Tourism
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 6 of 2019–20)
Published: Monday 5 August 2019
Published

Implementation of ANAO and Parliamentary Committee Recommendations

The objective of the audit was to examine whether selected entities implemented agreed ANAO performance audit, the Joint Committee of Public Accounts and Audit, and other parliamentary committee recommendations.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Agriculture
Aviation
Infrastructure
Regional Development
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 4 of 2019–20)
Published: Wednesday 31 July 2019
Published

OneSKY: Contractual Arrangements

The objective of the audit was to assess whether the contract for the acquisition of the Civil Military Air Traffic Management System demonstrably represents value for money.

Expand
Entity 
Airservices Australia; Department of Defence
Contact 

Please direct enquiries through our contact page.

Activity 
Procurement
Sector 
Aviation
Infrastructure
Transport
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 1 of 2019–20)
Published: Thursday 4 July 2019
Published

Cyber Resilience of Government Business Enterprises and Corporate Commonwealth Entities

The objective of this audit was to assess the effectiveness of the management of cyber security risks by three government business enterprises or corporate Commonwealth entities. The entities selected for audit are ASC Pty Ltd, the Australian Postal Corporation and the Reserve Bank of Australia.

Expand
Entity 
ASC Pty Ltd; Australian Postal Corporation; Reserve Bank of Australia
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Arts
Communications
Finance
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 51 of 2018–19)
Published: Wednesday 26 June 2019
Published

Farm Management Deposits Scheme

The objective of the audit was to assess whether the Australian Taxation Office and the Department of Agriculture have effectively administered the Farm Management Deposits (FMD) Scheme.

Expand
Entity 
Department of Agriculture; Australian Taxation Office (ATO); Department of the Treasury
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Agriculture
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 42 of 2018–19)
Published: Thursday 30 May 2019
Published

Management of Small Business Tax Debt

The objective of this audit was to assess the effectiveness of the Australian Taxation Office’s (ATO’s) management of small business tax debt arising from compliance activities.

Expand
Entity 
Australian Taxation Office
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2018–19)
Published: Wednesday 29 May 2019
Published

Coordination Arrangements of Australian Government Entities Operating in Torres Strait

The objective of the audit was to assess the effectiveness of the coordination arrangements of key Australian Government entities operating in Torres Strait.

Expand
Entity 
Across entities
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Agriculture
Customs
Fisheries
Foreign Affairs
Immigration
Indigenous
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 2018–19)
Published: Friday 26 April 2019
Published

Governance of the Special Broadcasting Service Corporation

The objective of this audit was to examine the effectiveness of the governance arrangements for the Special Broadcasting Service Corporation (SBS).

Expand
Entity 
Special Broadcasting Service Corporation
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Arts
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 34 of 2018–19)
Old Parliament House sign
Published: Thursday 18 April 2019
Published

Effectiveness of Board Governance at Old Parliament House

The objective of the audit was to assess the effectiveness of the governance board in Old Parliament House.

Expand
Entity 
Old Parliament House
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Arts
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 33 of 2018–19)
Published: Wednesday 10 April 2019
Published

Governance and Integrity of the Northern Australia Infrastructure Facility

The objective of the audit was to examine the effectiveness of governance and integrity arrangements for the Northern Australia Infrastructure Facility (NAIF). 

Expand
Entity 
Northern Australia Infrastructure Facility
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Foreign Affairs
Industry
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 32 of 2018–19)
Published: Friday 29 March 2019
Published

Addressing Illegal Phoenix Activity

The objective of the audit was to assess the effectiveness of the Phoenix Taskforce to combat illegal phoenix activities.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Regulation
Sector 
Attorney-General's
Cross Government
Employment
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 28 of 2018–19)
Published: Thursday 21 February 2019
Published

Management of Smart Centres’ Centrelink Telephone Services — Follow-up

The objective of the audit was to examine the extent to which the Department of Human Services (Human Services) has implemented the recommendations made by the Australian National Audit Office (ANAO) in Auditor-General Report No. 37 of 2014–15 Management of Smart Centres’ Centrelink Telephone Services; as well as Human Services’ performance against call wait time and call blocking metrics.

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 21 of 2018–19)
Published: Tuesday 18 December 2018
Published

Cape Class Patrol Boat — In Service Support Arrangements

The objective of this audit was to examine the effectiveness of the Department of Home Affairs' administration of the support arrangements designed to ensure that the Cape Class patrol boats are achieving contracted availability and performance requirements.

Expand
Entity 
Department of Home Affairs
Contact 

Please direct enquiries through our contact page.

Activity 
Asset management & sustainment
Sector 
Customs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 17 of 2018–19)
Published: Monday 17 December 2018
Published

Implementation of the Annual Performance Statements Requirements 2017-18

The objective of the audit was to continue to examine the progress of the implementation of the annual performance statements requirements under the Public Governance, Performance and Accountability Act 2013 (PGPA Act) and the Public Governance, Performance and Accountability Rule 2014 (PGPA Rule) by selected entities.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Finance
Foreign Affairs
Health
Prime Minister & Cabinet
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 16 of 2018–19)
Published: Thursday 13 December 2018
Published

Implementation of the Australian Government’s Workplace Bargaining Framework

The objective of this audit was to assess the Australian Public Service Commission’s and selected entities’ implementation of the Australian Government’s Workplace Bargaining Framework.

Expand
Entity 
Across entities (listed below)
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Agriculture
Finance
Foreign Affairs
Health
Human Services
Prime Minister & Cabinet
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 15 of 2018–19)
Published: Thursday 6 December 2018
Published

Human Services’ Compliance Strategies

The objective of this audit was to assess whether Human Services has an effective high-level compliance strategy for administered payments made under the Centrelink and Medicare programs. 

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2018–19)
Published: Thursday 29 November 2018
Published

Disability Support Pension — Follow-on Audit

The objective of this audit was to examine if Social Services and Human Services drive improvements in the Disability Support Pension program using data and information from multiple sources, including agreed Auditor-General and parliamentary committee recommendations. 

Expand
Entity 
Department of Human Services; Department of Social Services
Contact 

Please direct enquiries through our contact page.

Activity 
Service delivery
Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 10 of 2018–19)
Published: Monday 5 November 2018
Published

Design and Implementation of the Quality Framework

The objective of the audit was to assess the effectiveness of the design and implementation of the Department of Human Services' Quality Framework.

Expand
Entity 
Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 49 of 2017–18)
Published: Monday 25 June 2018
Published

Senate Order for Departmental and Entity Contracts (Financial Year 2016–17 Compliance)

The objective of this audit was to assess the appropriateness of the use and reporting of confidentiality provisions in a sample of Australian Government contracts.

Expand
Entity 
Australian Electoral Commission (AEC); Great Barrier Reef Marine Park Authority (GBRMPA); Department of Home Affairs; Department of Infrastructure, Regional Development and Cities;
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Customs
Environment
Finance
Immigration
Infrastructure
Regional Development
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 48 of 2017–18)
Published: Tuesday 19 June 2018
Published

Compliance with Foreign Investment Obligations for Residential Real Estate

The objective of this audit was to assess the effectiveness of the Australian Taxation Office’s (ATO) and Treasury’s management of compliance with foreign investment obligations for residential real estate.

Expand
Entity 
Treasury; Australian Taxation Office
Contact 

Please direct enquiries through our contact page.

Activity 
Regulation
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 46 of 2017–18)
Published: Wednesday 13 June 2018
Published

Management of the National Collections

The objective of this audit was to assess whether the National Gallery of Australia (NGA) and the Australian War Memorial (the Memorial) have implemented effective collections management practices.

Expand
Entity 
Australian War Memorial; National Gallery of Australia
Contact 

Please direct enquiries through our contact page.

Activity 
Asset management & sustainment
Sector 
Arts
Communications
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 43 of 2017–18)
Published: Tuesday 29 May 2018
Published

Domestic Passenger Screening—Follow-Up

The objective of this audit was to examine the extent to which the Department of Infrastructure and Regional Development, now the Department of Home Affairs (the Department) has implemented the recommendations made by the ANAO in Audit Report #5 2016–17, Passenger Security Screening at Domestic Airports.

Expand
Entity 
Department of Home Affairs
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Aviation
Infrastructure
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 41 of 2017–18)
Published: Monday 21 May 2018
Published

Efficiency through Contestability Programme

The objective of this audit was to assess the effectiveness of the Efficiency through Contestability Programme in supporting entities to improve the efficient delivery of government functions.

Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Policy development
Sector 
Employment
Finance
Foreign Affairs
Health
Social Services
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 37 of 2017–18)
Published: Thursday 3 May 2018
Published

Australian Broadcasting Corporation—Complaints Management

The objective of the audit was to assess the effectiveness of the Australian Broadcasting Corporation’s (ABC’s) management of complaints.

Expand
Entity 
Australian Broadcasting Corporation
Contact 

Please direct enquiries relating to potential audits through our contact page.

Activity 
Service delivery
Sector 
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 36 of 2017–18)
Published: Monday 23 April 2018
Published

Corporate Planning in the Australian Public Sector 2017–18

The audit objective was to assess entities’ progress in implementing the corporate planning requirement under the Public Governance, Performance and Accountability Act 2013 and related PGPA Rule 2014.

Expand
Entity 
Department of the Treasury; Australian Transaction Reports and Analysis Centre; The Commonwealth Scientific and Industrial Research Organisation; Office of the Commonwealth Ombudsman
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Attorney-General's
Industry
Prime Minister & Cabinet
Science
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 2017–18)
Published: Tuesday 17 April 2018
Published

Management of Special Appropriations

The audit objective was to examine entity compliance with regulatory requirements for the establishment and ongoing management of special appropriations.

Expand
Entity 
Department of Finance; Department of Social Services; Department of Industry, Innovation and Science; Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Finance
Human Services
Industry
Science
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 33 of 2017–18)
Published: Wednesday 28 March 2018
Published

Implementation of the Annual Performance Statements Requirements 2016–17

The objective of the audit was to continue to examine the progress of the implementation of the annual performance statements requirements under the PGPA Act and the PGPA Rule by the selected entities. The audit was also designed to:

  • provide insights to entities more broadly, to encourage improved performance; and
  • continue the development of the ANAO’s methodology to support the possible future implementation of annual audits of performance statements.
Expand
Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Employment
Energy
Environment
Finance
Foreign Affairs
Health
Trade
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 29 of 2017–18)
Published: Tuesday 20 February 2018
Published

Unscheduled Taxation System Outages

The objective of the audit was to assess whether the Australian Taxation Office (ATO) has effectively responded to recent unscheduled information technology (IT) system outages.

Expand
Entity 
Australian Taxation Office
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Taxation
Read published report

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