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Publications

Browse our range of publications including performance and financial statement audit reports, assurance review reports, information reports and annual reports.

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Work program

The ANAO work program outlines potential and in-progress work across financial statement and performance audit.

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The Australian National Audit Office (ANAO) is a specialist public sector practice providing a range of audit and assurance services to the Parliament and Commonwealth entities.

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Publications

Publications

Search the catalogue of published ANAO reports and guides

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  • Performance audit 34
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35 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 54 of 2013–14)
Published: Thursday 26 June 2014
Published

Establishment and Use of Multi-Use Lists

The objective of the audit was to assess the extent to which agencies have arrangements to establish and use multi-use lists to support value for money, efficiency and effectiveness in procurement.

Expand
Entity 
Across Agencies
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Attorney-General's
Defence
Finance
Human Services
Industry
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 52 of 2013–14)
Published: Wednesday 25 June 2014
Published

Multi-Role Helicopter Program

The audit objective was to assess the Department of Defence’s progress in delivering Multi-Role Helicopters (MRH90 aircraft) to the ADF through AIR 9000 Phases 2, 4 and 6, within approved cost, schedule and performance parameters.

Expand
Entity 
Department of Defence; Defence Materiel Organisation
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Defence
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 50 of 2013–14)
Published: Tuesday 24 June 2014
Published

Cyber Attacks: Securing Agencies' ICT Systems

The audit objective was to assess selected agencies’ compliance with the four mandatory ICT security strategies and related controls in the Australian Government Information Security Manual.

Expand
Entity 
Across Agencies
Contact 

David Gray, Executive Director - Phone (02) 6203 7377

Sector 
Border
Customs
Defence
Foreign Affairs
Human Services
Science
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 48 of 2013–14)
Published: Monday 23 June 2014
Published

Administration of the Australian Business Register

The objective of the audit was to assess the effectiveness of the administration of the Australian Business Register.

Expand
Entity 
Australian Taxation Office, Australian Securities and Investments Commission, Department of Industry
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Industry
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 47 of 2013–14)
Published: Monday 23 June 2014
Published

Managing Conflicts of Interest in FMA Agencies

The audit objective was to determine whether Australian Government agencies were implementing appropriate policies and processes to identify and manage conflicts of interest.

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Entity 
Across Agencies
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Agriculture
Communications
Defence
Education
Employment
Environment
Finance
Foreign Affairs
Health
Human Services
Immigration
Industry
Infrastructure
Prime Minister & Cabinet
Regional Development
Social Services
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 46 of 2013–14)
Published: Thursday 19 June 2014
Published

Administration of Residential Care Payments

The objective of the audit was to assess the effectiveness of the Department of Veterans’ Affairs’ administration of residential care payments.

Expand
Entity 
Department of Veterans' Affairs
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Defence
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 39 of 2013–14)
Published: Thursday 12 June 2014
Published

Compliance Effectiveness Methodology

The objective of the audit was to examine the application of the Australian Taxation Office's Compliance Effectiveness Methodology in evaluating the effectiveness of key compliance activities and shaping the development of strategies to promote voluntary compliance.

Expand
Entity 
Australian Taxation Office
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 2013–14)
Published: Wednesday 4 June 2014
Published

Managing Compliance of High Wealth Individuals

The objective of the audit was to assess the effectiveness of the ATO’s activities to promote tax compliance by high wealth individuals.

Expand
Entity 
Australian Taxation Office
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 33 of 2013–14)
Published: Thursday 29 May 2014
Published

Indigenous Employment in Australian Government Entities

The objective of this audit was to determine whether Australian Government entities were implementing effective strategies to support increased Indigenous employment.

Expand
Entity 
Across Agencies
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Agriculture
Communications
Defence
Education
Employment
Finance
Foreign Affairs
Health
Human Services
Immigration
Indigenous
Prime Minister & Cabinet
Regional Development
Treasury
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 31 of 2013–14)
Published: Thursday 8 May 2014
Published

The Australian Electoral Commission's Storage and Transport of Completed Ballot Papers at the September 2013 Federal General Election

The objective of the audit was to assess the adequacy and effectiveness of the AEC’s implementation of the recommendation made in ANAO Audit Report No. 28 2009–10 relating to the transport and storage of completed ballot papers.

Expand
Entity 
Australian Electoral Commission
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 24 of 2013–14)
Published: Wednesday 16 April 2014
Published

Emergency Defence Assistance to the Civil Community

The audit objective was to assess the administrative effectiveness of Defence’s procedures to provide emergency assistance to the civil community.

Expand
Entity 
Department of Defence
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Defence
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 22 of 2013–14)
Published: Thursday 6 March 2014
Published

Air Warfare Destroyer Program

The objective of the audit was to report on the progress of the current phase of the Air Warfare Destroyer (AWD) Program, which is known as SEA 4000 Phase 3–Build. This phase commenced in June 2007, and covers the finalisation of the detailed design, the signing of the Alliance and Platform System Design contracts, and the construction and delivery of the ships by the Industry Participants to the Defence Materiel Organisation (DMO).

Expand
Entity 
Department of Defence; Defence Materiel Organisation
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Defence
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 21 of 2013–14)
Published: Thursday 27 February 2014
Published

Pilot Project to Audit Key Performance Indicators

In 2012–13, the ANAO pilot project to audit Key Performance Indicators(KPIs) was continued with the objective of conducting a review of framework developments, both in terms of the clarity of the policy and guidance issued by Finance and the performance of agencies in applying this policy and guidance, as a basis for implementing a future program of audits; and to further develop and test an audit methodology to address the practical challenges of assessing the appropriateness of KPIs, and their complete and accurate reporting.

Expand
Entity 
Across Entities
Contact 

Michael White, Executive Director, Phone (02) 6203 7393

Sector 
Border
Customs
Finance
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 19 of 2013–14)
Published: Wednesday 12 February 2014
Published

Management of Complaints and Other Feedback

The objective of the audit was to assess the effectiveness of the Australian Taxation Office’s (ATO’s) complaints and other feedback management systems in supporting service delivery.

Expand
Entity 
Australian Taxation Office
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Taxation
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 14 of 2013–14)
Published: Wednesday 18 December 2013
Published

Explosive Ordnance and Weapons Security Incident Reporting

The audit objective was to assess the effectiveness of the Department of Defence’s arrangements for monitoring and reporting explosive ordnance and weapons security incidents.

Expand
Entity 
Department of Defence
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Defence
Read published report
Type of content 
Major projects report  (Auditor-General Report No. 12 of 2013–14)
Published: Tuesday 17 December 2013
Published

2012-13 Major Projects Report

The objective of this report is to provide the Auditor-General’s independent assurance over the status of selected Major Projects, as reflected in the Project Data Summary Sheets (PDSSs) prepared by the DMO, and the Statement by the Chief Executive Officer (CEO) DMO. Assurance from the ANAO’s review of the preparation of the PDSSs by the Defence Materiel Organisation (DMO) is conveyed in the Auditor-General’s Independent Review Report, prepared pursuant to the endorsed Guidelines, contained in Part 3.

Expand
Entity 
Defence Materiel Organisation
Contact 

Michael White, Executive Director, Phone: (02) 6203 7393

Sector 
Defence
Read published MPR
Type of content 
Performance audit  (Auditor-General Report No. 9 of 2013–14)
Published: Thursday 7 November 2013
Published

Determination and Collection of Financial Industry Levies

The objective of the audit was to assess the effectiveness of the administration of the Australian Prudential Regulation Authority (APRA) financial industry levies.

Expand
Entity 
Australian Prudential Regulation Authority; Department of the Treasury
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 6 of 2013–14)
Published: Wednesday 30 October 2013
Published

Capability Development Reform

The objective of the audit was to examine the effectiveness of Defence’s implementation of reforms to capability development since the introduction of the two-pass process for government approval of capability projects and government’s acceptance of the reforms recommended by the Mortimer Review. The scope of this audit included the requirements phase and, to a limited extent, the acquisition phase of major capability development projects, focusing upon changes flowing from the major reforms.

Expand
Entity 
Department of Defence
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Defence
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 3 of 2013–14)
Published: Thursday 15 August 2013
Published

AIR 8000 Phase 2 — C-27J Spartan Battlefield Airlift Aircraft

The objective of the audit was to assess the adequacy of Defence’s processes, including compliance with the Financial Management and Accountability Act 1997 (FMA Act), the Financial Management and Accountability Regulations 1997 (FMA Regulations), and relevant Commonwealth and Defence procurement requirements, to select the capability solution recommended to the Government to satisfy the requirements of AIR 8000 Phase 2.

Expand
Entity 
Department of Defence
Contact 

Please direct enquiries relating to reports through our contact page.

Sector 
Defence
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 38 of 1996–97)
Published: Tuesday 24 June 1997
Published

External Funds Generation

The objective of this audit was to assess the effectiveness of the action taken by the Australian Institute of Marine Science in response to the recommendations contained in 'External Funds Generation', Audit Report No.48, 1991-92.

Expand
Entity 
Australian Institute of Marine Science
Sector 
Education
Science
Training
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 37 of 1996–97)
Published: Wednesday 18 June 1997
Published

Risk Management

The objective of the audit was to provide assurance about the Australian Taxation Office's risk management approach and to add value to its administration by analysing the economy, efficiency, administrative effectiveness, equity and accountability of the related processes employed within the organisation. The ANAO reviewed the formal risk management process that the ATO uses to deal with all sources of risk for the organisation.

Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 1996–97)
Published: Tuesday 3 June 1997
Published

1996 Census of Population and Housing

The objectives of the audit were to examine the Australian Bureau of Statistics' management of the procedures and processes associated with the planning and operational aspects of the 1996 Census to ascertain: whether the results of the 1991 Census evaluations were used to improve the 1996 Census; whether the Census could be undertaken more efficiently while still yielding data of the required quality; and how privacy concerns were being satisfied by the processes employed. The scope of the audit was limited to reporting on the efficiency and effectiveness of the management by the ABS of the development, collection and initiation of the processing phases of the 1996 Census. The ANAO conducted an assessment of the procedures and processes used in the 1996 Census against the ABS performance indicators and by an examination of ABS documentation. The audit did not seek to review the ABS statistical methodology.

Expand
Entity 
Australian Bureau of Statistics
Sector 
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 34 of 1996–97)
Published: Tuesday 27 May 1997
Published

Australian Defence Force Health Services

The objective of the audit was to assess the efficiency and effectiveness of the provision of health services to the Australian Defence Force Regular forces. Audit criteria were developed which examined health services policy and strategic planning, resource management, the tri-Service provision of medical, dental and other health care, the operation of and planning for major medical facilities, health care management information systems, occupational health and safety and the supply of health materiel.

Expand
Entity 
Department of Defence
Sector 
Defence
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 28 of 1996–97)
Published: Thursday 6 March 1997
Published

Use of Private Hospitals

This follow-up audit examined the actions taken by the Department of Veterans' Affairs to address the ANAO's recommendations made in Audit Report No.28 1993-94 regarding the use of private hospitals on behalf of the Repatriation Commission. The recommendations from that audit were aimed at improving the basis and consistency of contracts with the private sector for the use of private hospitals and providing added assurance that quality care was available to the veteran community.

Expand
Entity 
Department of Veterans' Affairs
Sector 
Defence
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 27 of 1996–97)
Published: Wednesday 5 March 1997
Published

Army Presence in the North

The objective of the audit was to assess the effectiveness and efficiency of Army's management of the move of 1st Brigade to Darwin. The audit criteria directly related to implementation of the project. These criteria addressed planning as well as identification and management of longer-term risks to the success of the project.

Expand
Entity 
Department of Defence
Sector 
Defence
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 25 of 1996–97)
Published: Friday 20 December 1996
Published

Customer Service

The purpose of this audit was to assess the Department of Social Security's approach to customer service against a recognised good practice methodology, and to identify opportunities for DSS to improve the quality of its customer service, its administrative effectiveness and its overall performance. The ANAO's intention was to identify opportunities to improve customer focus, particularly for those aspects of DSS's administration impacting on customer service. The audit criteria included: customer service environment; human resource management practices; communication with customers; customer-friendly approaches; and systematic approaches to continuous improvement.

Expand
Entity 
Department of Social Security
Sector 
Finance
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 22 of 1996–97)
Published: Friday 13 December 1996
Published

Client Service

The objective of the audit was to assess the Australian Taxation Office's approach to client service and the provision of particular client services to Individuals Non-Business clients. The INB business line deals primarily with the tax affairs of individual taxpayers. Audit criteria were developed which examined the ATO's:

  • commitment to client service and understanding of client needs and expectations;
  • client service strategy and delivery of client services and products; and
  • measurement and achievement of service quality and client satisfaction.
Expand
Entity 
Australian Taxation Office
Sector 
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 21 of 1996–97)
Published: Wednesday 11 December 1996
Published

Management of IT Outsourcing

The objective of the audit was to review the Department of Veterans' Affairs' management of the outsourcing of its data centre in Sydney from February 1992, specifically with respect to the management of its contractual arrangements. The audit sought to identify the extent to which DVA achieved its objectives of outsourcing and the effectiveness of its management of the arrangement with the supplier.

Expand
Entity 
Department of Veterans' Affairs
Sector 
Defence
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 20 of 1996–97)
Published: Wednesday 11 December 1996
Published

Selected Commonwealth Property Sales

The focus of the audit was to examine recent selected property sales within the portfolios owning the majority of Commonwealth property, ie. those of Defence, Administrative Services and Veterans' Affairs. The approach taken in the audit was to select property sales from each of the three agencies and review the files and transactions related to those sales. The sales were evaluated against criteria which included establishment of sales timetables, sales methods, and completion processes such as the criteria for the selection of tenders and accountability. The objectives of the audit were to assess departments' management of the sale process associated with selected property sales with regard to:

  • the extent to which the individual property sale objectives were achieved;
  • how departments managed the sales to ensure that the Commonwealth received fair value;
  • whether the departments' sale arrangements adequately protected the Commonwealth's interests, including minimising ongoing Commonwealth risk; and
  • identifying principles of better practice employed by agencies in connection with these sales.
Expand
Entity 
Department of Administrative Services; Department of Defence; Department of Veterans' Affairs
Sector 
Defence
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 17 of 1996–97)
Published: Wednesday 27 November 1996
Published

Workforce Planning in the Australian Defence Force

The objective of the audit was to assess the workforce planning systems used by the Australian Defence Force with a view to identifying better practice and making recommendations where appropriate to promote overall effectiveness of planning systems. The main issues were the management of the workforce planning function and determination of workforce requirements. The audit concentrated on the full-time military workforce, but also included the issue of the flexibility for military units to employ reserves or civilians where appropriate.

Expand
Entity 
Department of Defence
Sector 
Defence
Read published report

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