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Browse our range of publications including performance and financial statement audit reports, assurance review reports, information reports and annual reports.

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Publications

Publications

Search the catalogue of published ANAO reports and guides

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  • Performance audit 32

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32 items found
103060120
Type of content 
Performance audit  (Auditor-General Report No. 46 of 2017–18)
Published: Wednesday 13 June 2018
Published

Management of the National Collections

The objective of this audit was to assess whether the National Gallery of Australia (NGA) and the Australian War Memorial (the Memorial) have implemented effective collections management practices.

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Entity 
Australian War Memorial; National Gallery of Australia
Contact 

Please direct enquiries through our contact page.

Activity 
Asset management & sustainment
Sector 
Arts
Communications
Veterans' Affairs
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 42 of 2017–18)
Published: Thursday 24 May 2018
Published

Effectiveness of Monitoring and Payment Arrangements under National Partnership Agreements

The objective of the audit was to examine the effectiveness of monitoring and payment arrangements under National Partnership Agreements.

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Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Agriculture
Health
Infrastructure
Prime Minister & Cabinet
Regional Development
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 38 of 2017–18)
Published: Friday 11 May 2018
Published

Mitigating Insider Threats through Personnel Security

The objective of the audit was to assess the effectiveness of the Australian Government’s personnel security arrangements for mitigating insider threats.

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Entity 
Across Entities
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Attorney-General's
Defence
Health
Prime Minister & Cabinet
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 36 of 2017–18)
Published: Monday 23 April 2018
Published

Corporate Planning in the Australian Public Sector 2017–18

The audit objective was to assess entities’ progress in implementing the corporate planning requirement under the Public Governance, Performance and Accountability Act 2013 and related PGPA Rule 2014.

Expand
Entity 
Department of the Treasury; Australian Transaction Reports and Analysis Centre; The Commonwealth Scientific and Industrial Research Organisation; Office of the Commonwealth Ombudsman
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Attorney-General's
Industry
Prime Minister & Cabinet
Science
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 35 of 2017–18)
Published: Tuesday 17 April 2018
Published

Management of Special Appropriations

The audit objective was to examine entity compliance with regulatory requirements for the establishment and ongoing management of special appropriations.

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Entity 
Department of Finance; Department of Social Services; Department of Industry, Innovation and Science; Department of Human Services
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Finance
Human Services
Industry
Science
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 30 of 2017–18)
Published: Wednesday 28 February 2018
Published

Design and Governance of the National Water Infrastructure Development Fund

The objective of the audit was to examine the effectiveness of the design and governance of the National Water Infrastructure Development Fund.

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Entity 
Department of Agriculture and Water Resources; Department of Infrastructure, Regional Development and Cities; Department of the Prime Minister and Cabinet
Contact 

Please direct enquiries relating to audits through our contact page.

Activity 
Governance
Sector 
Agriculture
Infrastructure
Prime Minister & Cabinet
Regional Development
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 27 of 2017–18)
Published: Wednesday 14 February 2018
Published

Management of the Australian Government’s Register of Lobbyists

The objective of the audit was to assess the effectiveness of the Department of the Prime Minister and Cabinet’s management of the Australian Government’s Register of Lobbyists.

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Entity 
Department of the Prime Minister and Cabinet
Contact 

Please direct enquiries through our contact page.

Activity 
Governance
Sector 
Prime Minister & Cabinet
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 22 of 2017–18)
Published: Tuesday 19 December 2017
Published

Administration of Medicare Electronic Claiming Arrangements

The objective of the audit was to assess the effectiveness of Medicare electronic claiming arrangements, including an assessment of the extent to which claiming and processing efficiencies for the Government, health professionals and Medicare customers have been achieved.

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Entity 
Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page. 

Activity 
Service delivery
Sector 
Human Services
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 14 of 2017–18)
Published: Tuesday 31 October 2017
Published

The Design and Implementation of the Community Development Programme

The objective of the audit was to assess the effectiveness of the transition of the Remote Jobs and Communities Programme to the Community Development Programme, including whether the Community Development Programme is well designed and administered effectively and efficiently.

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Entity 
Department of the Prime Minister and Cabinet; Department of Employment; Department of Human Services
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Service delivery
Sector 
Employment
Human Services
Prime Minister & Cabinet
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 10 of 2017–18)
Published: Wednesday 27 September 2017
Published

Design and Monitoring of the National Innovation and Science Agenda

The audit objective was to assess the effectiveness of the design process and monitoring arrangements for the National Innovation and Science Agenda by the relevant entities.

Expand
Entity 
Department of the Prime Minister and Cabinet; Department of Industry, Innovation and Science; Innovation and Science Australia
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Policy development
Sector 
Industry
Prime Minister & Cabinet
Science
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 7 of 2017–18)
Published: Tuesday 22 August 2017
Published

Efficiency of the Australia Council’s Administration of Grants

The audit objective was to determine whether selected grant programs are being administered efficiently by the Australia Council in relation to suitable comparators. The selected grant programs are collectively known as the Australia Council Grants Program.

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Entity 
Australia Council; Department of Social Services; National Health and Medical Research Council
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Grants administration
Sector 
Arts
Communications
Health
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 3 of 2017–18)
Published: Wednesday 12 July 2017
Published

Supporting Good Governance in Indigenous Corporations

The objective of the audit was to assess whether the Office of the Registrar of Indigenous Corporations (ORIC) supports good governance in Indigenous corporations consistent with the Corporations (Aboriginal and Torres Strait Islander) Act 2006 (CATSI).

Expand
Entity 
Office of the Registrar of Indigenous Corporations; Department of the Prime Minister and Cabinet
Contact 

Please direct enquiries relating to reports through our contact page.

Activity 
Governance
Sector 
Indigenous
Prime Minister & Cabinet
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 47 of 2011–12)
Published: Friday 22 June 2012
Published

Small Business Superannuation Clearing House

The objective of the audit was to assess the effectiveness of the implementation and administration of the Small Business Superannuation Clearing House.

 

Expand
Entity 
Department of the Treasury; Department of Human Services; Australian Taxation Office
Sector 
Human Services
Taxation
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 42 of 2011–12)
Published: Monday 18 June 2012
Published

Management of the Multicultural Servicing Strategy for the Delivery of Centrelink Services

The objective of the audit was to assess the effectiveness of the management of the MSS for the delivery of Centrelink services. The management of the MSS was assessed against the following criteria:

  • there are effective planning arrangements to identify and address the evolving needs of DCALB customers;
  • service delivery arrangements meet the current needs of DCALB customers; and
  • there are effective performance monitoring and reporting arrangements which are used to improve service delivery.

Around 20 per cent of the people receiving Centrelink services are identified as being from a diverse cultural and linguistic background (DCALB). DHS’ Multicultural Servicing Strategy (MSS) sets out the approach for delivering Centrelink services to DCALB customers. The MSS has four main components — Language Services, the Multicultural Services Officer program, Stakeholder Engagement Strategies and Employee Support Tools and Strategies.

Expand
Entity 
Department of Human Services
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 37 of 2011–12)
Published: Thursday 31 May 2012
Published

The Child Support Program's Management of Feedback

The objective of the audit was to examine the effectiveness of CSP’s feedback management system. CSP’s performance was assessed against the following criteria:

  • CSP has appropriate channels to collect customer feedback;
  • CSP effectively manages and resolves complaints; and
  • CSP accurately reports on customer feedback, and analyses the information to improve aspects of child support administration.
Expand
Entity 
Department of Human Services
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 28 of 2011–12)
Published: Thursday 29 March 2012
Published

Quality On Line Control for Centrelink Payments

The objective of the audit was to assess the effectiveness of Centrelink’s QOL control, which supports the integrity of payments administered by DHS on behalf of the Australian Government.

Expand
Entity 
Department of Human Services
Sector 
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 13 of 2011–12)
Published: Tuesday 22 November 2011
Published

Tasmanian Freight Equalisation Scheme

The objective of the audit was to assess the effectiveness of DIT’s and Centrelink’s1 administration of TFES.

[1] From 1 July 2011, Centrelink became a master program within DHS.

Expand
Entity 
Department of Infrastructure and Transport, Department of Human Services
Sector 
Human Services
Infrastructure
Transport
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 12 of 2011–12)
Published: Thursday 10 November 2011
Published

Implementation of the National Partnership Agreement on Remote Indigenous Housing in the NT

The objective of the audit was to assess the effectiveness of the implementation of the NPARIH in the Northern Territory from the perspective of the Australian Government.

Expand
Entity 
Department of Families, Housing, Community Services and Indigenous Affairs
Sector 
Human Services
Indigenous
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 11 of 2011–12)
Published: Thursday 3 November 2011
Published

Implementation and Management of the Housing Affordability Fund

The objective of the audit was to assess the effectiveness of FaHCSIA’s administration of the HAF. To address this objective, the Australian National Audit Office (ANAO) assessed FaHCSIA’s administration against a range of audit criteria, including the extent to which:

  • assessment and approval processes were soundly planned and implemented, and were consistent with the requirements of the overarching financial management framework;
  • appropriately structured funding agreements were established and managed for each approved grant; and
  • the performance of the HAF, including each of the funded projects, was actively monitored and reported.
Expand
Entity 
Department of Families, Housing, Community Services and Indigenous Affairs; Department of Sustainability, Environment, Water, Population and Communities
Sector 
Environment
Human Services
Indigenous
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 9 of 2011–12)
Published: Thursday 20 October 2011
Published

Indigenous Secondary Student Accommodation Initiatives

The audit objective was to assess the extent to which DEEWR and FaHCSIA have effectively managed the planning and consultation phases for the IBF program and the IBHP program. The audit scope included consideration of the issues likely to affect the ongoing operation and sustainability of the facilities.

Expand
Entity 
Department of Education, Employment and Workplace Relations; Department of Families, Housing, Community Services and Indigenous Affairs; Aboriginal Hostels Limited; Northern Territory Department of Education and Training
Sector 
Education
Employment
Human Services
Indigenous
Social Services
Training
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 5 of 2011–12)
Published: Thursday 8 September 2011
Published

Development and Implementation of Key Performance Indicators to Support the Outcomes and Programs Framework

The objective of this audit was to assess how effectively entities had developed and implemented appropriate KPIs to support stated program objectives.

Expand
Entity 
Australian Customs and Border Protection Service; National Film and Sound Archive; Fair Work Australia; Department of Resources, Energy and Tourism
Sector 
Arts
Border
Customs
Employment
Environment
Tourism
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 4 of 2011–12)
Published: Wednesday 31 August 2011
Published

Indigenous Employment in Government Service Delivery

The audit objective was to assess the effectiveness of DEEWR’s and FaHCSIA’s administration of the Australian Government’s responsibilities under Element 1 of the National Partnership Agreement on Indigenous Economic Participation (including the NT Jobs Package).

Expand
Entity 
Across Entities
Sector 
Ageing
Arts
Education
Employment
Environment
Health
Human Services
Indigenous
Prime Minister & Cabinet
Social Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 59 of 2004–05)
Published: Thursday 30 June 2005
Published

Safe and Accessible National Collections

The objectives of this performance audit were to provide assurance that there were effective measures in place to safeguard the national collections and that institutions had processes in place to provide access to them. The ANAO also examined the extent to which the national cultural institutions have implemented the eleven recommendations from the previous report, Safeguarding Our National Collections (Audit Report No.8 1998-99).

Expand
Entity 
Department of Communications, Technology and the Arts
Sector 
Arts
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 57 of 2004–05)
Published: Tuesday 28 June 2005
Published

Purchasing Procedures and Practices

The objective of the audit was to assess whether purchases of goods and services are conducted in accordance with relevant legislation, Government policies and guidelines, and sound purchasing principles and practices. The audit at each entity covered the internal control framework for purchasing and purchase transactions during 2002-03 and 2003-04 and, where applicable, was based on the CPGs current at that time. The audit examined all aspects of the purchasing process from the initial requirement for purchase through to the delivery of the supply and payment. It included an examination of aselection of individual purchases at each audited entity.

Expand
Entity 
Australian National University; Australian Research Council; CRS Australia; The Department of Finance and Administration
Sector 
Education
Finance
Human Services
Science
Training
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 55 of 2004–05)
Published: Thursday 23 June 2005
Published

Workforce Planning

The objective of the audit was to consider the status of workforce planning by APS agencies against the background of the ANAO's 2001 Better Practice Guide Planning for the Workforce of the Future, in light of there commendations made in the MAC Organisational Renewal 2001 and the Senate Finance and Public Administration References Committee report Recruitmentand Training in the Australian Public Service 2003. Workforce planning was defined as a continuous process of shaping the workforce to ensure it is capable of delivering organisational objectives now and in the future.

Expand
Entity 
Across Entities
Sector 
Arts
Attorney-General's
Centrelink
Communications
Customs
Defence
Education
Environment
Foreign Affairs
Immigration
Indigenous
Science
Social Services
Trade
Training
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 52 of 2004–05)
Published: Monday 20 June 2005
Published

Legal Services Arrangements in the Australian Public Service

The objectives of the Australian National Audit Office's (ANAO) performance audit were to: examine the efficiency and effectiveness of agencies' procurement and management of legal services arrangements; determine adherence to Australian Government policy requirements; examine the effectiveness of the OLSC's monitoring of agencies' compliance with Government policy requirements; examine the OLSC's role in assisting agencies to comply with Government policy.

Expand
Entity 
Across Entities
Sector 
Ageing
Agriculture
Arts
Attorney-General's
Communications
Defence
Education
Employment
Finance
Fisheries
Forestry
Health
Immigration
Indigenous
Industry
Regional Development
Science
Social Services
Taxation
Tourism
Training
Transport
Treasury
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 50 of 2004–05)
Published: Thursday 2 June 2005
Published

Drought Assistance

The objective of this audit was to assess the administration and implementation of the drought assistance measures. The audit focussed on EC, including prima facie EC, and key aspects of the additional drought assistance measures.

Expand
Entity 
Department of Agriculture, Fisheries and Forestry; Centrelink; The Department of the Prime Minister and Cabinet
Sector 
Agriculture
Centrelink
Fisheries
Forestry
Prime Minister & Cabinet
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 27 of 2004–05)
Published: Tuesday 15 February 2005
Published

Management of the Conversion to Digital Broadcasting

The overal objective of the Australian National Audit Office (ANAO) audit was to determine the efficiency and effectiveness of the conversion to digital broadcasting by the national broadcasters. This encompasses, among other things, addressing the request from the former Minister for Communications, Information Technology and the Arts (the Minister) for an audit of the actual cost of digital conversion, the sources of funds applied and the efficiency of funds utilisation. It also involved an examination of the broadcasters' management processes to deliver their Strategies and to 'minimise the call on the Budget'.

Expand
Entity 
Australian Broadcasting Agency and Special Broadcasting Service Corporation
Sector 
Arts
Communications
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 24 of 2004–05)
Published: Thursday 27 January 2005
Published

Integrity of Medicare Enrolment Data

Medicare is Australia's universal health insurance scheme. Underpinning Medicare is one of Australia's largest and more complex computer databases the Medicare enrolment database. At the end of 2004 the Medicare enrolment database contained information on over 24 million individuals. This audit examines the quality of data stored on that database and how the Health Insurance Commission (HIC) manages the data.

Expand
Entity 
Health Insurance Commission; Medicare Australia; Human Services
Sector 
Finance
Health
Human Services
Read published report
Type of content 
Performance audit  (Auditor-General Report No. 15 of 2004–05)
Published: Tuesday 23 November 2004
Published

Financial Management of Special Appropriations

The audit examined the financial management of all Special Appropriations in the period 1998-99 to 2002-03, with the exception of those related to Special Accounts and those administered by Government Business Enterprises. The audit objectives were to: identity all Special Appropriations and ascertain which entities are responsible for their financial management and reporting; and assess entities' financial management and reporting of Special Appropriations against the Commonwealth's financial management and reporting frameworks.

Expand
Entity 
Across Entities
Sector 
Ageing
Attorney-General's
Customs
Employment
Environment
Finance
Health
Parliament
Prime Minister & Cabinet
Taxation
Treasury
Veterans' Affairs
Read published report

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