Our staff add value to public sector effectiveness and the independent assurance of public sector administration and accountability, applying our professional and technical leadership to have a real impact on real issues.
This audit would examine the Department of Communications and the Arts and NBN Co Limited’s management of the migration of existing fixed-line telephone services to the national broadband network.
As the national broadband network is rolled out, there is an 18-month migration window that starts when NBN Co Limited declares a region ‘ready for service’. During the migration window, all voice, broadband and other services that operate on Telstra’s local access networks are to be migrated to services provided by NBN Co Limited. At the end of the migration window, the network service provider is required to disconnect all services on its local access networks. In 2017, there was an increase in complaints received by the Telecommunications Industry Ombudsman regarding national broadband network migration issues and connection speeds. This potential audit is one of a series of audits of NBN Co Limited and forms part of a performance audit strategy to be delivered over several years. As the migration process is substantial in scale and timeframes, the exact scope of this audit would be clarified closer to the point of commencement.
NBN Co Limited is a government business enterprise. The ANAO can conduct performance audits of government business enterprises where requested by the Joint Committee of Public Accounts and Audit.
The objective of this audit was to examine whether the Australian Postal Corporation (Australia Post) is meetings its Community Service and International obligations efficiently and the effectiveness of Commonwealth shareholders in monitoring value for money.
The audit objective was to determine whether selected grant programs are being administered efficiently by the Australia Council in relation to suitable comparators. The selected grant programs are collectively known as the Australia Council Grants Program.
The objective of this audit was to assess the effectiveness of the Department of Communications and the Arts’ assessment and selection of base stations for funding under the first round of the Mobile Black Spot Programme.