Our staff add value to public sector effectiveness and the independent assurance of public sector administration and accountability, applying our professional and technical leadership to have a real impact on real issues.
The audit would examine compliance with the arrangements established by the Department of Human Services to balance the collection, storage and sharing of customer data, including how the department facilitates access to its data to support research and analysis, with the appropriate protection of customer privacy.
As a result of the department’s responsibility for delivering Medicare, Centrelink, pension payments and other services, it holds data relating to most Australians. Maintaining confidence in the department’s ability to protect the private information of customers is a key reputational risk that requires active and ongoing management.
The Department of Human Services’ Customer Management Framework 2015–2019 establishes how customer information held by the department or exchanged with third parties is to be managed. In addition, the department engages with the Office of the Australian Information Commissioner on how to handle, use and manage personal information under the Australian Privacy Principles contained in the Privacy Act 1988. The audit would focus on whether the department’s practices, procedures and systems are robust and effective.
The audit objective was to assess the effectiveness of the Attorney-General’s Department’s design of the Data Retention Industry Grants program, including performance monitoring, reporting, evaluation and assurance arrangements.
The objective of the audit was to examine the implementation of the annual performance statements requirements under the Public Governance, Performance and Accountability Act 2013 and the enhanced Commonwealth performance framework.
The objective of this audit was to examine the effectiveness of the Australian Federal Police’s, the Australian Financial Security Authority’s and the Attorney-General’s Department’s administration of property and funds under the Proceeds of Crime Act 2002.