This audit would review the effectiveness of the Department of Foreign Affairs and Trade’s (DFAT’s) implementation of its Business Technology Strategy 2017–2019.

The strategy focuses on three objectives:

  • protect and enhance business continuity;
  • improve the quality of information and communications technology (ICT) service delivery; and
  • develop a greater level of flexibility and agility when responding to requests for ICT services.

The strategy outlines a number of major ICT investments and projects, such as the establishment of new data centres and the completion of upgrades to the department’s Secure Australian Telecommunications and Information Network, which is the Australian Government’s largest international network.

The audit would conduct a high-level review of the extent to which the strategy has been implemented effectively to achieve objectives, particularly in the mitigation of risks associated with business continuity and the historically fragmented nature of DFAT’s ICT networks.