334 Items found
Published: Tuesday 18 May 2010
Published

The objective of the audit was to review and assess the use, and management of, automatic exchanges of information under Double Taxation Agreements (DTAs) by the Tax Office.

Entity
Australian Taxation Office
Published: Thursday 24 June 2010
Published

The objective of the audit was to assess whether Defence is effectively managing the delivery of health services to ADF personnel in Australia (chiefly Garrison Health Services).

Entity
Department of Defence
Published: Thursday 16 October 2008
Published

The objective of the audit was to examine the efficiency and effectiveness of the administration of the tip-off system, including Centrelink's management of privacy issues related to the tip-off management process.

Entity
Centrelink
Published: Thursday 11 May 2006
Published

The objectives of the audit were to provide assurance that Artbank was effectively meeting its charter of: acquiring art by contemporary artists; expanding the number of public places that Artbank's collection is rented and displayed; and managing its collection and rental scheme. The audit also examined Artbank's governance arrangements, and its programmes for marketing, client development, performance management, budgeting, debt management and also sought client feedback on Artbank's operations via a survey.

Entity
Agriculture Fisheries and Forestry Australia; Department of Communications Information Technology and the Arts
Published: Tuesday 31 October 2017
Published

The objective of the audit was to assess the effectiveness of the transition of the Remote Jobs and Communities Programme to the Community Development Programme, including whether the Community Development Programme is well designed and administered effectively and efficiently.

Entity
Department of the Prime Minister and Cabinet; Department of Employment; Department of Human Services
Contact

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Published: Thursday 20 May 2021
Published

The objective of the audit was to assess the effectiveness to date of the Department of Defence’s implementation of its Pathway to Change — Evolving Defence Culture 2017–2022 cultural reform strategy.

Entity
Department of Defence
Contact

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Published: Tuesday 29 October 2024
Published

The objective of the audit was to assess the effectiveness of the National Health and Medical Research Council’s fraud control arrangements.

Entity
National Health and Medical Research Council
Contact

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Published: Thursday 19 November 2009
Published

The audit objective was to assess the effectiveness of administrative arrangements for YA, including service delivery. The ANAO assessed DEEWR's and Centrelink's performance against three main criteria:

  • objectives and strategies for the ongoing management and performance measures for YA provide a firm basis for measurement against outcomes (Chapters 2 and 3);
  • YA services delivered are consistent with legislative and policy requirements, (Chapter 4); and
  • monitoring arrangements provide appropriate information for assessing service delivery performance (Chapter 5).
Entity
Department of Education, Employment and Workplace Relations; Centrelink
Published: Monday 23 June 2014
Published

The audit objective was to determine whether Australian Government agencies were implementing appropriate policies and processes to identify and manage conflicts of interest.

Entity
Across Agencies
Contact

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Published: Monday 18 June 2012
Published

The objective of the audit was to assess the effectiveness of the management of the MSS for the delivery of Centrelink services. The management of the MSS was assessed against the following criteria:

  • there are effective planning arrangements to identify and address the evolving needs of DCALB customers;
  • service delivery arrangements meet the current needs of DCALB customers; and
  • there are effective performance monitoring and reporting arrangements which are used to improve service delivery.

Around 20 per cent of the people receiving Centrelink services are identified as being from a diverse cultural and linguistic background (DCALB). DHS’ Multicultural Servicing Strategy (MSS) sets out the approach for delivering Centrelink services to DCALB customers. The MSS has four main components — Language Services, the Multicultural Services Officer program, Stakeholder Engagement Strategies and Employee Support Tools and Strategies.

Entity
Department of Human Services