The ANAO recognises that our reputation relies on high performing individuals and teams. That’s why we place great importance on providing an ongoing program of learning and development, to assist staff to develop and maintain the capabilities to deliver high quality products and services.

It is important that staff are trusted for their expertise, are effective at engaging others and contribute to maintaining a supportive and productive workplace. These are the three keys areas of performance focus which are described in more detail in the ANAO Capability Framework. The ANAO has a three pronged approach to learning and development: