This audit would review the progress of selected components of the Australian Government’s Digital Identity program including the effectiveness of the implementation, design and functionality of the Digital Identity System, roles and responsibilities of stakeholders and the allocation and expenditure of funding, including contract management.

The Digital Identity program is delivered by the Department of Finance (policy and program lead), with Services Australia and the Australian Taxation Office (ATO) delivering critical operational functions. Components of the program include the Digital ID Act 2024, the Identity Exchanges (delivered by Services Australia), myID (the Commonwealth’s Identity Provider, delivered by ATO) and connected services to the system.

The Digital ID Act 2024 and the Digital ID (Transitional and Consequential Provisions) Act 2024 commenced on 1 December 2024 and support the expansion of the Australian Government Digital ID System and introduce a voluntary accreditation scheme for digital ID services providers. The Digital ID Regulator is the Australian Competition and Consumer Commission; and the Office of the Information Commissioner as the privacy regulator and Digital ID Data Standards Chair.

The audit would examine the effectiveness of systems and processes to evaluate Australian Government programs aimed at First Nations peoples.

Auditor General Report 47 2018–19 Evaluating Aboriginal and Torres Strait Islander Programs found that, five years after the establishment of the Indigenous Advancement Strategy (IAS), the development of an evaluation framework was still in the ‘early stages’. The audit made three recommendations. The May 2019 Order to Establish the National Indigenous Australians Agency (NIAA) as an Executive Agency lists ‘to analyse and monitor the effectiveness of programs and services for Aboriginal and Torres Strait Islander people, including programs and services delivered by bodies other than the Agency’ as one of NIAA’s key responsibilities.

The Productivity Commission published the Indigenous Evaluation Strategy in October 2020. Section 24 of the Productivity Commission Act 1998 (PC Act) requires at least one commissioner to have extensive skills and experience in dealing with policies and programs that have an impact on Indigenous persons. A new Indigenous Policy Evaluation Commissioner was appointed to the Productivity Commission on 25 June 2024.

This audit would assess the effectiveness of Services Australia’s processes to ensure that payments are made in accordance with the law.

Services Australia delivers a wide range of services and payments on behalf of other Australian Government entities, including social security, child support, student payments, family assistance, aged care, and health programs. Services Australia operates under a legal framework that includes various pieces of legislation and regulatory commitments including the Human Services (Centrelink) Act 1997, Child Support (Registration and Collection) Act 1988, Child Support (Assessment) Act 1989, Public Governance, Performance and Accountability Act 2013, and the Commonwealth Fraud Control Framework. Services Australia operates a compliance program that aims to maintain the integrity of Australia’s welfare system and ensure that all operations are conducted within the legal framework. Components of the approach include payment reviews, data-matching and data mining, investigations, and various compliance activities, including identity checks and educating customers about their rights and obligations to support voluntary compliance.

This audit would assess the effectiveness of the design and implementation of the Consumer Data Right (CDR).

The CDR is a secure online system that enables consumers to get value from data that is collected about them through the provision of specific goods and services by consenting to that data being shared with trusted accredited third parties. CDR is an economy-wide reform that will be rolled out sector by sector. The CDR has already been rolled out to banking and energy, with non-bank lending to follow as the third sector. The Treasury, Australian Competition and Consumer Commission (ACCC), and Office of the Australian Information Commissioner (OAIC) are the key agencies leading the CDR initiative. The Treasury leads policy development and determines which sectors should be included in the CDR, while the ACCC focuses on accreditation and compliance of data recipients, and the OAIC handles privacy and data breach notifications. The Data Standards Body develops the technical standards for how data is shared under the CDR, working closely with the Treasury, ACCC, and OAIC.

This audit would assess the effectiveness of the National Disability Insurance Agency (NDIA) in the design and implementation of its new customer relationship management (CRM) system named ‘PACE’, including the broader supporting program known as ‘3P’ (Participant, Platform and Process).

PACE will replace existing business and payments systems and portals with a new embedded CRM system. PACE is intended to improve system controls, including controls to validate payments for services. Following a pilot of PACE that started in November 2022 for Tasmanian participants and providers, PACE implementation began across all remaining NDIA locations on 30 October 2023. Full implementation was expected to take 18 months with NDIA’s existing systems continuing to be used alongside PACE during that period.

This audit would examine the effectiveness of the allocation of funding for assistive technology supports under the National Disability Insurance Scheme (NDIS), including how the NDIA assesses these supports as reasonable and necessary for each participant and manages associated fraud risks.

Assistive technology is a support category for devices, mobility aides, software, equipment, vehicle modifications or animals that assist people with disability to do things more easily, safely or independently. Funding for assistive technology under the NDIS must meet ‘reasonable and necessary’ decision criteria. In the twelve months to 30 September 2023, assistive technology accounted for 3 per cent ($1.4 billion) of annualised committed supports in current participant plans.

This audit would examine whether the Department of Defence is managing fatigue-related risks in the Australian Defence Force (ADF) effectively.

The Defence Safety Manual provides Defence’s corporate policy framework to support compliance with its legislative obligations under the Work Health and Safety Act 2011 (WHS Act) and Work Health and Safety Regulations 2011. The manual includes a fatigue management policy which applies to all Defence workers, and is supplemented by specific fatigue management guidance developed individually by Army, Navy and Air Force. An audit would provide independent assurance to the Parliament that Defence is appropriately managing fatigue-related risks in accordance with its legislative obligations.

This audit would assess the effectiveness of the Department of Education’s administration of the National Collaborative Research Infrastructure Strategy (NCRIS).

NCRIS provides funding for national research infrastructure including physical assets (such as the National Computational Infrastructure that supports Australia’s weather and climate modelling capability) and intangible assets (such as the Australian Research Data Commons, a portal that supports researchers to access and reuse existing data). It would examine areas relating to the department’s allocation of funding and ongoing engagement with NCRIS projects.

This audit would assess the effectiveness of the Department of Education’s regulation of recurrent school funding under the Australian Education Act 2013 ($30.1 billion in 2024–25).

In 2023–24, via the Strengthening non-government schools funding integrity measure, the Australian Government announced it would ‘strengthen policy and financial assurance and compliance to ensure funding for non-government schools is used appropriately for school education’.

The audit would assess the effectiveness of Department of Finance’s administration of coordinated procurement arrangements and procurements of goods or services by selected entities.

Coordinated procurement arrangements are established for commonly used goods or services by the Commonwealth, to realise efficiencies in process, price, service and quality for the Commonwealth. Arrangements managed by the Department of Finance include travel, government advertising, management advisory services and property services.