The objective of this audit is to examine if the Departments of Social Services (DSS) and Human Services drive improvements in the Disability Support Pension (DSP) program using data and information from multiple sources, including agreed ANAO and parliamentary committee recommendations.

Audit criteria

The ANAO proposes to examine if:

  • Human Services provide and regularly update guidance and training for staff and contractors involved in DSP assessment and/or review processes;
  • DSS and Human Services effectively select existing DSP recipients for review using evidence-based risk profiles that are regularly assessed for efficacy; and
  • DSS and Human Services effectively monitor, evaluate and report on program delivery.