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Management of complaints by the Australian Human Rights Commission
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This audit would assess the effectiveness of the Australian Human Rights Commission’s management of complaints.
The Australian Human Rights Commission is Australia’s national human rights institution. Its purpose is to ensure that Australians have access to effective, independent complaints handling and public inquiry processes on human rights and discrimination matters; and benefit from human rights education, advocacy, monitoring and compliance activities. In 2021–22, the Human Rights Commission received 23,200 inquiries and 3,736 complaints, 1,960 of which were complaints under the Disability Discrimination Act 1992.