Management of the Contract for Telephone Universal Service Obligations
Please direct enquiries relating to reports through our contact page.
The audit objective is to assess the effectiveness of the Department of Communications and the Arts’ (DoCA) contract management of selected telephone universal service obligations.
- Did DoCA include key elements in the contract to support achievement of the stated policy objective and provide value for money?
- Has DoCA effectively managed the contract for telephone universal service obligations?
- Do the performance reporting and monitoring arrangements provide transparent information on how contract services are achieving stated policy objective?