Unscheduled taxation system outages
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The objective of the audit is to assess whether the Australian Taxation Office (ATO) has effectively responded to recent unscheduled information technology (IT) system outages.
The high-level audit criteria are whether the ATO:
- effectively responded to the particular outages;
- revised its IT governance, systems and processes in line with the agreed recommendations in the post incident reviews of the outages; and
- is meeting its targets/standards for IT system availability.