The objective of the audit is to assess whether the Australian Taxation Office (ATO) has effectively responded to recent unscheduled information technology (IT) system outages.

Audit criteria

The high-level audit criteria are whether the ATO:

  • effectively responded to the particular outages;
  • revised its IT governance, systems and processes in line with the agreed recommendations in the post incident reviews of the outages; and
  • is meeting its targets/standards for IT system availability.