275 Items found
Published: Tuesday 19 June 2018
Published

The objective of this audit was to assess the effectiveness of the Australian Taxation Office’s (ATO) and Treasury’s management of compliance with foreign investment obligations for residential real estate.

Entity
Treasury; Australian Taxation Office
Contact

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Published: Thursday 21 February 2019
Published

The objective of the audit was to examine the extent to which the Department of Human Services (Human Services) has implemented the recommendations made by the Australian National Audit Office (ANAO) in Auditor-General Report No. 37 of 2014–15 Management of Smart Centres’ Centrelink Telephone Services; as well as Human Services’ performance against call wait time and call blocking metrics.

Entity
Department of Human Services
Contact

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Published: Friday 15 February 2019
Published

The audit objective was to assess the effectiveness of risk management, data monitoring and public reporting arrangements associated with the Australian Government's funding of public hospital services under the 2011 National Health Reform Agreement (NHRA).

Entity
Department of Health; Independent Hospital Pricing Authority; National Health Funding Body
Contact

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Published: Monday 28 September 2020
Published

The ANAO conducted separate audits of the Indigenous Advancement Strategy (IAS) Children and Schooling program and the Safety and Wellbeing program, the findings and conclusions of which are presented in this report. The objective of the audits was to assess the effectiveness of the Department of the Prime Minister and Cabinet’s and the National Indigenous Australians Agency’s administration of the IAS Children and Schooling and the Safety and Wellbeing programs.

Entity
National Indigenous Australians Agency
Contact

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Published: Wednesday 1 May 2013
Published

The objective of the audit was to assess the effectiveness of Customs and Border Protection’s arrangements for managing the safe and secure storage and disposal of detained goods.

Entity
Australian Customs and Border Protection Service
Published: Tuesday 23 May 2017
Published

The audit objective was to assess the effectiveness of the management of underperformance in the Australian Public Service (APS) and identify opportunities for improvement.

Entity
Across Entities
Contact

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Published: Tuesday 5 February 2013
Published

The objective of the audit was to assess the effectiveness of the Australian Fisheries Management Authority’s administration of its Domestic Fishing Compliance Program.

Entity
Australian Fisheries Management Authority
Published: Friday 7 May 2021
Published

The objective of this audit was to assess the effectiveness and efficiency of Indigenous Business Australia’s (IBA's) management of its business support and investment activities.

Entity
Indigenous Business Australia
Contact

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Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Monday 24 June 2013
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office’s management of its property portfolio.

Entity
Australian Taxation Office
Contact

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