2033 Items found
Published: Monday 24 June 2013
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office’s management of its property portfolio.

Entity
Australian Taxation Office
Contact

Please direct enquiries relating to reports through our contact page.

Published: Tuesday 15 September 2009
Published

The objective of this audit was to determine whether selected Australian Government organisations had effective processes for managing the annual leave entitlements of their staff, and whether systems and controls over the processing of annual leave were working as intended. In addressing this objective, the audit also assessed progress being made by the audited organisations in implementing the recommendations in ANAO Audit Report No.16 2005-06.

Entity
Australian Bureau of Statistics; Australian Taxation Office; Department of Broadband, Communications and the Digital Economy
Published: Thursday 17 September 2009
Published

The audit objective was to assess DoHA's administration of prudential arrangements for the protection of residential aged care accommodation bonds.

Entity
Department of Health and Ageing
Published: Thursday 29 November 2007
Published

The objective of this follow-up audit is to assess the Tax Office's progress in implementing the recommendations of Audit Report No.59 2002–03, Administration of Australian Business Number Registrations, having regard to any changed circumstances, or new administrative issues, affecting the implementation of those recommendations.

 

Entity
Australian Taxation Office
Responded: Tuesday 8 March 2016
Response provided

The Auditor-General responded on 8 March 2016 to correspondence from the Hon Dr Sharman Stone MP on 18 February 2016 regarding Goulburn Murray Water Connections Project 2 (GMWCP2).

Contact

Please direct enquiries relating to requests for audit through our contact page.

Published: Tuesday 18 May 2010
Published

The objective of the audit was to review and assess the use, and management of, automatic exchanges of information under Double Taxation Agreements (DTAs) by the Tax Office.

Entity
Australian Taxation Office
Published: Friday 15 October 2010
Published

The objective of this audit was to assess key aspects of the establishment and administration of HIP by DEWHA as well as the transition of the program to DCCEE. All phases of the program were examined with particular emphasis for Phase 2 being given to:

  • program design and implementation;
  • registration and training of installers;
  • payment of rebates; and
  • the compliance strategy underpinning the program.
Entity
Department of Climate Change and Energy Efficiency; Department of the Environment, Water, Heritage and the Arts; Medicare Australia
Published: Wednesday 8 August 2007
Published

The objective of this follow up audit was to examine Customs' implementation of the eight recommendations in the ANAO Report No.16 2004–05 and the two related recommendations from JCPAA Report 404. The audit has had regard to issues affecting the implementation of the recommendations and has taken into account changed circumstances and new administrative arrangements since the previous audit.

Entity
Australian Customs Service
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Thursday 19 July 2007
Published

The audit objective was to form an opinion on the effectiveness of DEST's planning, assessment, and Funding Agreements management for the Australian Technical Colleges programme. At the time of the audit fieldwork (prior to the 2007–08 Budget) the Government had announced the establishment of 21 of the then target of 25 colleges. After fieldwork was completed the Government announced its intention to fund an additional three colleges in three new regions.

The criteria for this audit were designed to test whether DEST's management of the programme complied with its plans, procedures and guidelines, with the Act, and better practices for grants administration. For these purposes, the ANAO focused on DEST's:

  • planning for the implementation of the programme;
  • assessment of proposals to establish and operate the colleges; and
  • management of the Funding Agreements.
Entity
Department of Education, Science and Training
Published: Tuesday 26 February 2013
Published

The objective of this audit was to assess the effectiveness of the Australian Government Reconstruction Inspectorate, supported by the National Disaster Recovery Taskforce, in providing assurance that value for money is being achieved in recovery and reconstruction expenditure in Victoria.

Entity
Department of Regional Australia, Local Government, Arts and Sport
Published: Tuesday 17 April 2007
Published

The objective of the audit was to assess the effectiveness of DEWR's administration of the JSKA in ensuring its optimal usage in achieving job seeker outcomes. The ANAO examined the following aspects of the JSKA: guidance provided to Job Network Members on its operation; identification and assessment of contract risks; management of contract risks and Job Network Member performance; claims and payments; encouraging economy; and performance information.

Entity
NO-DEPTS-LISTED
Published: Friday 5 November 2004
Published

The objectives of the audit were to determine whether: citizenship services were planned based on a risk assessment, especially in relation to fraud; and were monitored and reported on appropriately; decision-making was accurate, consistent and in line with relevent laws and policies and was supported by appropriate training and quality assurance (QA) mechanisms; client and outsourced services were managed effectively; and promotion strategies were effective and have been evaluated appropriately.

Entity
Department of Immigration and Multicultural Affairs
Published: Tuesday 23 November 2004
Published

The audit examined the financial management of all Special Appropriations in the period 1998-99 to 2002-03, with the exception of those related to Special Accounts and those administered by Government Business Enterprises. The audit objectives were to: identity all Special Appropriations and ascertain which entities are responsible for their financial management and reporting; and assess entities' financial management and reporting of Special Appropriations against the Commonwealth's financial management and reporting frameworks.

Entity
Across Entities
Published: Tuesday 5 June 2012
Published

The objective of the audit was to assess the effectiveness of DSEWPaC's administration of PIIOP, including the acquisition of water access entitlements and progress towards achieving the program's objectives.

Entity
Department of Sustainability, Environment, Water, Population and Communities
Published: Thursday 29 April 2004
Published

The objective of the current audit was to assess Army's progress in implementing the ANAO recommendations and to examine and assess any developments in relation to AIRN since the 1999?2000 audit report and the 2001 JCPAA report. Army updated AIRN policy in 2001 and 2004, and the ANAO has assessed, where appropriate, the implementation of the 1999?2000 audit recommendations for these two policy reissues.

Entity
Department of Defence
Published: Tuesday 23 February 2010
Published

The objective of the audit was to assess the effectiveness of Customs and Border Protection's performance in managing and coordinating enforcement operations against illegal foreign fishing in Australia's northern waters. The audit focused on Customs and Border Protection's role within the whole of government policy coordination framework; the effectiveness of its intelligence support for operational planning and policy and strategy development; its performance in planning, prioritising and administering effective enforcement operations; and its performance in measuring and reporting on the effectiveness of the program.

Entity
Australian Customs and Border Protection Service
Published: Tuesday 13 November 2012
Published

The objective of the audit was to assess the Department of Health and Ageing’s (DoHA’s) implementation and ongoing management of the Aged Care Complaints Scheme and the effectiveness of DoHA’s complaint management systems in supporting service delivery and regulatory outcomes.

Entity
Department of Health and Ageing
Published: Wednesday 19 September 2012
Published

The objective of the audit was to assess the effectiveness of Regional Australia’s management of the design and implementation of the first application round of the RDAF program.

The establishment of a new infrastructure program to fund projects identified by Regional Development Australia committees in regional areas was one of the initiatives established to deliver on the Government's September 2010 agreement with the Independent Members for Lyne and New England. The program was to fund projects that support the infrastructure needs and economic and community growth of Australia’s regions.

Entity
Department of Regional Australia, Local Government, Arts and Sport
Published: Wednesday 8 June 2011
Published

The objective of the audit was to assess the effectiveness of CSIRO’s development and administration of selected National Research Flagships. In assessing CSIRO’s performance, the ANAO examined whether:

  • mechanisms were in place to develop and implement the Flagships, within the context of the broader CSIRO change program;
  • governance arrangements for Flagships incorporated sound oversight, planning and reporting arrangements; and
  • periodic review activities were used to assess and improve the operation of the Flagships.
Entity
Commonwealth Scientific and Industrial Research Organisation
Published: Thursday 19 June 2008
Published

The objective of this follow-up audit was to examine Centrelink's progress in implementing the recommendations of the 2004–05 audit and the subsequent JCPAA inquiry.

Entity
Centrelink; Department of Employment, and Workplace Relations; Department of Families, Housing and Community Services and Indigenous Affairs
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Thursday 14 October 2004
Published

This audit focused on the implementation of the Revised Government Foreign Exchange Risk Management Policy. Overall, the audit found the implementation of the Revised Policy with all CAC Act entities was not complete and important elements of the Revised Policy have not been adequately implemented. ANAO made five recommendations aimed at improving the compliance of GGS entities with the revised Policy, central agency consideration of entities' requests for exemption and enhancing the reporting made to Government. Finance and other entities agreed with all the recommendations.

Entity
Department of Finance and Administration
Published: Wednesday 22 June 2011
Published

The objective of the audit was to assess the effectiveness of the Department of Agriculture, Fisheries and Forestry’s administration of EC measures and the implementation of the pilot of new drought reform measures.

Entity
Department of Agriculture, Fisheries and Forestry
Published: Tuesday 20 December 2011
Published

The objective of the audit was to assess the development of Defence’s oversight and management of its portfolio of ICT investments and projects. In particular, the audit examined Defence’s:

  • governance, strategic processes and decision-making structures that set out, prioritise and coordinate the integrated ICT reform portfolio and programs;
  • ICT risk management and capacity to identify and plan to achieve the benefits of its SRP ICT stream reforms (including methodologies to measure the realisation of savings and non-savings benefits);
  • level of portfolio and program management maturity; and
  • the impact of improvement efforts on Defence’s ability to deliver the ICT services capacity required to support the SRP.
Entity
Department of Defence
Published: Wednesday 17 December 2003
Published

The objective of the audit was to assess whether the property management function, including the management of leases, was being performed efficiently and was providing an effective level of support for the delivery of the organisation's services (outputs). The audit evaluated property management policies and practices across the following dimensions:

  • planning and control;
  • business processes and practices; and
  • information and performance management.

Within each of these areas, a series of desirable proceses and controls (described as the evaluation criteria) were developed to assist in the assessment of each organisation's performance.

Entity
Australian Communications Authority; Australian Film, Television and Radio School; Civil Aviation Safety Authority; Department of Employment and Workplace Relations; National Library of Australia; Department of Finance and Administration
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Wednesday 31 January 2007
Published

The objective of the audit was to:

  • assess, in a selection of FMA Act and CAC Act agencies, how well the revised Commonwealth Procurement Guidelines had been implemented; and
  • identify any better practice or common problem areas to assist other agencies in their future procurement activities.

The audit focused on procurement requirements that had changed as a result of the revised CPGs, rather than being a more general audit of compliance with all procurement requirements.
The audit was conducted in the following entities:

  • Australian Federal Police;
  • Bureau of Meteorology;
  • Commonwealth Scientific and Industrial Research Organisation (CSIRO);
  • Department of Defence;
  • Department of Education, Science & Training;
  • Family Court of Australia; and
  • National Museum of Australia.
Entity
NO-DEPTS-LISTED
Published: Wednesday 29 September 2010
Published

On 3 February 2010, Senator Christine Milne wrote to the Auditor General raising concerns about DEWHA's administration of the Green Loans program and requesting a performance audit of the program. Issues raised included: uncapped assessor numbers; problems with the delivery of the program; the quality of assessor training and assessments provided to households; the lack of an audit facility within the program; and equitable access to work under the program.

In light of Senator Milne's request and other concerns in relation to the administration of the program, the Auditor-General agreed on 25 February 2010 to conduct a performance audit of the program. The objective of the audit was to examine key aspects of the establishment and administration of the Green Loans program by DEWHA and the program's transition to DCCEE. Particular emphasis was given to the program's three main elements:

  • training, registration and contracting of assessors;
  • scheduling, conduct, and reporting of home sustainability assessments, and the associated payments to assessors; and
  • provision of green loans to householders, and the associated payments to participating financial institutions.

The audit also examined the extent to which steps had been taken by DEWHA and DCCEE to assess whether the Green Loans program was achieving its objectives.

Entity
Department of the Environment, Water, Heritage and the Arts; Department of Climate Change and Energy Efficiency
Published: Tuesday 22 November 2011
Published

The objective of the audit was to assess the effectiveness of DIT’s and Centrelink’s1 administration of TFES.

[1] From 1 July 2011, Centrelink became a master program within DHS.

Entity
Department of Infrastructure and Transport, Department of Human Services