The audit examined some key aspects of HRD in relation to Centrelink's Customer Service Officers (CSOs). The objective of the audit was to determine whether Centrelink had appropriate systems and strategies in place to ensure that its CSOs had access to the skills and knowledge necessary to meet expected levels of performance and customer service.

The audit examined whether training services purchased by the Department for labour market programs provided value for money.

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the opening Presentation to Workshop on ANAO Year 2000 Discussion Paper

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the launch of Comcare/ANAO Better Practice Guide

The purpose of this audit was to determine whether Australian Hearing Services has in place procedures to monitor the quality of services provided at both its own hearing centres and contractors' sites.

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Comcover Federal Risk Manager (journal) Issue No 1 September 1999

Mr Ian McPhee - Deputy Auditor-General, presented to the Department of Finance

Presentation by the Indonesian Ambassador, His Excellency, Primo Alui Joelianto Embassy of the Republic of Indonesia, to the Auditor-General for Australia, Mr Mr Ian McPhee

The objectives of the audit were to assess how well agencies are managing their assets to produce better outcomes and to identify or develop better practice in asset management.

The Deputy Auditor-General responded on 5 January 2017 to correspondence from the Hon. Mark Dreyfus QC MP on 4 November 2016 requesting the Auditor-General investigate if grants awarded under the Apprenticeship Training Alternative Delivery Pilots program represented value for money for the Australian taxpayer.