1562 Items found
Published: Thursday 22 July 1999
Published

The audit reviewed fraud control arrangements in the Department of Employment, Education, Training and Youth Affairs. The objective of this audit was to establish whether the Department had developed a sound fraud control framework by examining the arrangements for: · policy and planning; · performance assessment; · quality assurance; and · training and awareness raising.

Entity
Department of Education, Training and Youth Affairs
Published: Tuesday 3 June 2025
Published

The audit objective was to assess whether selected entities effectively implemented agreed recommendations from Auditor-General Report No. 25 2019–20 Aboriginal and Torres Strait Islander Participation Targets in Major Procurements.

Entity
Across Entities
Contact

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Published: Friday 31 July 2009
Published

The campaign's objective is to inform job seekers and employers, for whom English is not a convenient language, of the change from the Job Network system to Job Services Australia.

Published: Tuesday 23 June 2009
Published

The campaign's objective is to inform jobseekers of the change from the Job Network system to Job Services Australia.

Published: Tuesday 16 May 2000
Published

The audit reviewed the management of the first round of Job Network contracts, which focused on Job Matching, Job Search Training and Intensive Assistance. The objective of the audit was to assess the efficiency and effectiveness of the Department of Employment, Workplace Relations and Small Business's management of the first round of employment services contracts. A key part of this examination was to assess the Department's level of confidence that the program was meeting government objectives based on performance and management information.

Entity
Department of Employment, Workplace Relations and Small Business
Published: Thursday 4 April 2002
Published

The audit reviewed the Department of Employment and Workplace Relations (DEWR) management of the provision of employment services information to job seekers up to the point where job seekers are referred to Job Network. The objective of the audit was to examine the administrative effectiveness of DEWR's management of the provision of information to job seekers, focusing on determining what information should be provided, developing an effective means of providing information, and assuring that information is being delivered effectively.

Entity
Department of Employment
Published: Thursday 18 December 2014
Published

The objective of the audit was to examine the effectiveness of Navy’s strategy for recruiting and retaining personnel with specialist skills. The effective delivery of Navy capability depends on Navy having available sufficient numbers of skilled personnel to operate and maintain its fleet of sea vessels and aircraft, and conduct wide‑ranging operations in dispersed locations. Without the right personnel, Navy capability is reduced. Navy’s budget for 2014–15 included $1.86 billion in employee expenses.

The audit concluded that, in its strategic planning, Navy had identified its key workforce risks and their implications for Navy capability. To address these risks Navy had continued to adhere to its traditional ‘raise, train and sustain’ workforce strategy; developed a broad range of workforce initiatives that complemented its core approach; and sought to establish contemporary workforce management practices. However, long‑standing personnel shortfalls in a number of ‘critical’ employment categories had persisted, and Navy had largely relied on retention bonuses as a short‑ to medium‑term retention strategy.

Navy had developed a broad range of workforce initiatives, some designed specifically to address workforce shortages in its critical employment categories. To date, Navy had primarily relied on paying retention bonuses and other financial incentives; recruiting personnel with prior military experience to work in employment categories with significant workforce shortfalls; and using Navy Reserves in continuous full time roles. Ongoing work was required for Navy to firmly establish a range of promising workforce management practices, including providing the right training at the right time; more flexible approaches to managing individuals’ careers; and improving workplace culture, leadership and relationships. More flexible and tailored workforce management practices could help address the underlying causes of workforce shortfalls, particularly when the traditional approaches were not gaining sufficient traction.

The ANAO made two recommendations aimed at Navy: drawing on external human resource expertise to inform the development and implementation of its revised workforce plan; and evaluating the impact of retention bonuses on the Navy workforce to determine their future role within its overall workforce strategy.

Entity
Department of Defence
Contact

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Potential audit: 2024-25
Potential

This audit would examine the approach to assisting long-term unemployed job seekers through the Workforce Australia program. The audit would assess the effectiveness of the more intensive supports provided by Workforce Australia with a focus on oversight of performance and compliance by employment services providers, and whether the program is meeting its intended objectives. The audit may also assess the effectiveness of contract management by the Department of Employment and Workplace Relations (DEWR).

Entity
Department of Employment and Workplace Relations
Contact

Please direct enquiries through our contact page.

Published: Wednesday 4 June 2008
Published

The objective of this audit was to assess the effectiveness of DEEWR's administration of Job Network service fees. The ANAO examined DEEWR's arrangements to:

  • specify the nature and level of services to be supplied by JNMs and to communicate this to the JNMS;
  • calculate and pay service fees in accordance with the Employment Services Contract (ESC) 2006–2009 it has with JNMs; and
  • obtain assurance that JNMs have delivered services in accordance with the contract.
Entity
Department of Education, Employment and Workplace Relations
  • When assessing client satisfaction, it is important that the methodology employed provides results that are representative and reliable.