746 Items found
Published: Friday 18 December 2009
Published

The objective of the audit was to assess how effectively DHS (including CSA), FaHCSIA and Centrelink managed the implementation of stage one of the CSSR and the Improving Compliance program.

Entity
Department of Human Services; Department of Families, Housing, Community Services and Indigenous Affairs; Centrelink
Published: Friday 20 February 2004
Published

The objective of this audit was: to form an opinion on the adequacy of selected agencies' approaches to monitoring and evaluation of government programs and services delivered on the Internet; and to identify better practices and opportunities for improvement. In order to achieve this objective, the audit examined the websites and Internet-delivered services of five agencies.

Entity
Across Entities
Published: Thursday 7 July 2005
Published

A performance audit of the management of the Detention Centre Contracts was listed in the 2003-04 Audit Work Program as a potential audit. The audit work program proposed that the audit would be conducted in two parts. The first part would focus on DIMIA's management of the detention centre contracts with the then detention service provider, GEO Australia. The second part would concentrate on how well any lessons learned from the first contract, were translated into improvements with the new contract. The original objective of this second ANAO audit was to assess DIMIA's management of detention services through the Contract, including the tender process, transition period and implementation of lessons learned from the previous contract.

Entity
Department of Immigration and Multicultural and Indigenous Affairs
Published: Monday 17 June 2024
Published

The objective of this audit was to assess the effectiveness of the evaluation of selected Australian Government pilot programs.

Entity
Department of Health and Aged Care; Department of Veterans’ Affairs; Department of Home Affairs
Contact

Please direct enquiries through our contact page.

Published: Wednesday 26 May 2010
Published

The audit objective was to assess the extent to which Australian Government agencies ensure that service providers are made aware of the core Australian Public Service (APS) Values and Code of Conduct and these arrangements are monitored.

Entity
Department of Agriculture, Fisheries and Forestry; Department of Education, Employment and Workplace Relations; Department of Health and Ageing; Department of Families, Housing, Community Services and Indigenous Affairs
Published: Tuesday 28 November 2006
Published

The audit examined the effectiveness and efficiency of the FAO's management of overpayments, within the FTB Programme. In particular, the ANAO considered the FAO's activities in relation to FTB debt prevention, identification, raising and recovery. The audit also compared the FAO's policy documentation and guidance material for staff, against relevant sections of Family Assistance legislation.

Entity
NO-DEPTS-LISTED
Published: Friday 15 December 2000
Published

The objective of the audit was to examine the effectiveness and efficiency of the management of the Family Relationships Services Program (FRSP) by the Department of Family and Community Services (FaCS) subsequent to that department becoming responsible for the administration of the Program in December 1998. The audit focussed on issues related to Program risk management, the development and management of contractual agreements and whether the performance management and reporting framework enabled an assessment of service provider performance and overall program outcomes.

Entity
Department of Family and Community Services
Published: Thursday 3 December 2015
Published

The audit objective was to assess the effectiveness of the Department of Health’s and the Department of Human Services’ management and administration of the Child Dental Benefits Schedule.

Entity
Department of Health; Department of Human Services
Contact

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Published: Thursday 30 May 2019
Published

The objective of this audit was to assess the effectiveness of the Australian Taxation Office’s (ATO’s) management of small business tax debt arising from compliance activities.

Entity
Australian Taxation Office
Contact

Please direct enquiries through our contact page.

Published: Wednesday 19 May 2010
Published

The scope of the audit covered Centrelink's emergency management framework and community recovery assistance operations in general, with a specific focus on the 2009 North Queensland floods and Victorian bushfires. FaHCSIA's role during those disaster events was also considered as it played a key role in establishing the policy parameters of the services Centrelink delivered and addressing issues arising from policy implementation.

Entity
Centrelink; Department of Families, Housing, Community Services and Indigenous Affairs