The objective of this audit is to assess the effectiveness of the Department of Social Services’ (DSS) and Services Australia’s management of the age pension.

Audit criteria

The ANAO proposes to examine:

  • Does the DSS have effective oversight of the age pension?
  • Does Services Australia have fit for purpose processes for assessing eligibility of age pension applicants and recipients?
  • Does Services Australia effectively communicate and manage engagement with age pension applicants and recipients?

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Work program portfolios

This in-progress Performance audit is featured in 2 annual audit work program portfolios: