The objective of this audit is to assess the effectiveness of the transitional arrangements from the Cashless Debit Card (CDC) program to the enhanced Income Management (eIM) program.

Audit criteria

The ANAO proposes to examine:

  • Did the Department of Social Services (DSS) have effective oversight of the transition arrangements?
  • Was the design of the eIM program based on appropriate advice and evidence?
  • Did Services Australia and DSS undertake the procurement process for the eIM program in accordance with the Commonwealth procurement rules?

Work program portfolios

This in-progress Performance audit is featured in 2 annual audit work program portfolios:

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