490 Items found
Published: Tuesday 29 April 2008
Published

The objective of the audit was to assess whether APS agencies had sound approaches to recruitment, to assist in providing the workforce capability to deliver government programs effectively. Sound approaches to recruitment involve agencies:

  • establishing and implementing strategic approaches to recruitment to address current and future workforce priorities and goals;
  • managing and supporting recruitment activities through the provision of expert advice and support, legislative and procedural guidance material, and training for staff involved in recruitment activities;
  • conducting recruitment activities effectively and in compliance with legislative and administrative requirements; and
  • systematically monitoring and evaluating the effectiveness and efficiency of recruitment strategies, policies and activities.
Entity
NO-DEPTS-LISTED
Published: Tuesday 26 June 2018
Published

The audit objective was to assess the effectiveness of the Department of Health's design, implementation and administration of primary healthcare under the Indigenous Australians' Health Program (IAHP).

Entity
Department of Health
Contact

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Published: Friday 20 June 2003
Published

The audit reviewed the management of unscheduled absence in 74 APS agencies. The objective of the audit was to assess the extent and cost of unscheduled absence in the APS; to examine whether unscheduled absence in the APS was being managed efficiently and effectively; and to identify opportunities for improvement.

Entity
Across agency
Published: Monday 30 June 2003
Published

The objectives of the audit was to examine the effectiveness and efficiency of DIMIA's decision-making processes and management systems for delivering the parent and partner aspects of the family stream of the Migration Program.

The family stream of Australia's Migration Program enables the reunion of immediate family members of Australian citizens, permanent residents or eligible New Zealand citizens. It consists of four main categories;

  • Partner;
  • Child;
  • Parent; and
  • Other family.
Entity
Department of Immigration and Multicultural and Indigenous Affairs
Published: Wednesday 31 May 2023
Published

The objective of this audit was to assess the effectiveness of Services Australia's management of social security and welfare debt. 

Entity
Services Australia
Contact

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Published: Tuesday 17 February 2015
Published

The audit objective was to assess the effectiveness of the establishment, implementation and operation of the Early Years Quality Fund against the requirements of the Early Years Quality Fund Special Account Act 2013 and the Commonwealth grants administration framework.

Entity
Department of Education and Training; Department of Finance; Department of the Prime Minister and Cabinet
Contact

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Published: Monday 5 November 2018
Published

The objective of the audit was to assess the effectiveness of the design and implementation of the Department of Human Services' Quality Framework.

Entity
Department of Human Services
Contact

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Published: Thursday 26 November 2009
Published

The objective of this audit is to assess whether AusAID's management of the expanding aid program supports delivery of effective aid. The audit focuses on progress of AusAID's internal reforms to achieve this objective.

Entity
AusAID
Published: Thursday 21 February 2019
Published

The objective of the audit was to examine the extent to which the Department of Human Services (Human Services) has implemented the recommendations made by the Australian National Audit Office (ANAO) in Auditor-General Report No. 37 of 2014–15 Management of Smart Centres’ Centrelink Telephone Services; as well as Human Services’ performance against call wait time and call blocking metrics.

Entity
Department of Human Services
Contact

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Published: Tuesday 9 June 2015
Published

The audit objective was to examine the effectiveness of the Department of Human Services’ administration of the Australian Childhood Immunisation Register.

Entity
Department of Human Services
Contact

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Published: Wednesday 5 March 2003
Published

This audit followed up the ANAO's 2000 performance audit report on retention of military personnel (Audit Report No.35 1999-2000 Retention of Military Personnel), which focused on examining whether ADF personnel management practices to retain personnel were commensurate with the cost of recruiting and training new personnel, or whether more cost- effective steps could be taken to reduce the separation rates of desirable personnel. The objective of the follow-up audit was to assess Defence's implementation of recommendations made in the original audit report and their effectiveness in helping Defence control the flow of trained personnel from the Services.

Entity
Department of Defence
Published: Monday 31 March 2025
Published

The objective of the audit was to assess the effectiveness of the Department of Finance’s and selected entities’ implementation of the Australian Government’s campaign advertising framework.

Entity
Department of Finance; Australian Electoral Commission; Attorney‐General’s Department; Department of Health and Aged Care
Contact

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Published: Thursday 26 June 2003
Published

This was a follow-up of Audit Report No. 29 2000-01, Review of Veterans' Appeals Against Disability Compensation Entitlement Decisions. That audit examined the Department of Veterans' Affairs (DVA's) and the Veterans' Review Board's (VRB's) management of the review of decisions for disability compensation. The objective of this audit was to assess the extent to which DVA and the VRB had implemented the four recommendations of Report No.29 2000-01, taking into account any changed circumstances, or new administrative issues, affecting implementation of these recommendations.

Entity
Department of Veterans' Affairs; Veterans' Review Board
Published: Thursday 16 October 2008
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ending on 30 June 2008. It includes highlights and areas of focus for the coming year; a forward by the Auditor-General; an overview of the report; a report on performance; details about management and accountability, and the financial statement for the year.

Published: Thursday 28 March 2024
Published

The Australian National Audit Office Enterprise Agreement 2024–2027 was approved by the Fair Work Commission (FWC) on 22 March 2024 and operates from 29 March 2024. The agreement will nominally expire on 28 February 2027. The signatories page of this agreement is available on the FWC website.

Contact

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Published: Friday 20 December 2002
Published

The ANAO assessed agencies' progress in implementing the seven recommendations of Audit Report No.47 of 1998-99, Energy Efficiency in Commonwealth Operations. The Objectives of the follow-up audit were to

(i) asses the extent to which selected Commonwealth agencies have implemented the recommendations of Report No. 47 of 1998-1999, taking account of any changed circumstances or new administrative issues identified as impacting upon implementation of these recommendations; and

(ii) offer continued assurance to the Parliament on the management of Commonwealth agencies' compliance with the Commonwealth energy efficiency requirements, and to identify areas of better practice in energy management by those agencies.

Entity
Across Agency
Published: Wednesday 31 May 2006
Published

The overall objective of the audit was to assess whether the RSS Programme is effective and efficient in providing assurance on the levels of payment error and the resultant risks to the integrity of Australian Government outlays for payments administered by Centrelink. Specifically, the audit assessed whether: the RSS Programme meets the objectives outlined for it in the Portfolio Budget Statements under which funding was provided; there is an adequate methodology underpinning the RSS reviews; the RSS reviews are conducted effectively and efficiently, and adequate quality assurance mechanisms exist to assure the results obtained from the RSS reviews; and reporting by the agencies of the results of the RSS Programme is adequate and takes into consideration the issues identified in Audit Report No. 44 2002–03 Review of the Parenting Payment Single Program, and Audit Report No. 17 2002–03 Age Pension Entitlements.

Entity
Department of Family Community Services and Indigenous Affairs; Department of Employment and Workplace Relations; Department of Education Science and Training; Centrelink
Responded: Friday 24 July 2020
Response provided

The Auditor-General responded on 20 September 2019 to correspondence from Mr Julian Hill MP dated 3 September 2019, requesting that the Auditor-General conduct an investigation to examine aspects of the family migration program. The Auditor-General provided a follow-up response to Mr Hill MP on 24 July 2020. 

Contact

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Published: Monday 20 June 2005
Published

The objectives of the Australian National Audit Office's (ANAO) performance audit were to: examine the efficiency and effectiveness of agencies' procurement and management of legal services arrangements; determine adherence to Australian Government policy requirements; examine the effectiveness of the OLSC's monitoring of agencies' compliance with Government policy requirements; examine the OLSC's role in assisting agencies to comply with Government policy.

Entity
Across Entities
Published: Tuesday 12 June 2007
Published

The objective of the audit is to assess the effectiveness of the ATO's administration of debt collection. Micro-business debt is a particular focus of attention. The three key areas examined are:

  • strategies–especially the ATO's initiatives trialled in 2006;
  • infrastructure–the IT systems, people, policy and processes and risk management framework supporting the collection of debt; and
  • management and governance–planning, monitoring and reporting mechanisms and liaison with stakeholders.

The ANAO focused on the work of the campaigns area within the Debt Line, which has collection responsibility for 90 per cent of collectable debt cases and responsibility for other key, centralised functions such as reporting, quality assurance review, consistency and best practice, and the debt collection initiatives.

Entity
NO-DEPTS-LISTED
Published: Thursday 28 May 1998
Published

The objectives of this audit were to:

  • provide assurance to the Parliament on the effectiveness of internal audit operations; and
  • determine whether internal audit generally operates at, or near, recognised better practice.

The criteria used to measure internal audit effectiveness were based on four principles developed as part of the audit. These principles and criteria deal with the level of management support and authority; the use of a risk-focus to address client needs; the appropriate balance of skills and knowledge; and the use made of continuous improvement processes and measurement of performance effectiveness.

Entity
Across Agency
Published: Tuesday 19 May 2015
Published

The audit objective was to assess the effectiveness and efficiency of the Department of Human Services’ management of Smart Centres’ Centrelink telephone services.

Entity
Department of Human Services
Contact

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Published: Tuesday 29 June 1999
Published

The objective was to assess the extent to which staff reductions have been managed in a sound strategic and cost-effective manner consistent with the Government's guidelines and the ANAO's 1996 better practice guide Managing APS Staff Reductions. The audit focussed on 3 agencies - the Australian Taxation Office, the former Department of Primary Industry and Energy, and the former Department of Transport and Regional Development. The ANAO found that the majority of staff reductions were achieved through retrenchment rather than natural attrition; and that decisions on the number of retrenchments were not always supported by an assessment of the impact of the reductions on the agencies' abilities to conduct their business.

Entity
Public Service and Merit Protection Commission and Other Agencies
Published: Wednesday 6 June 2001
Published

The objective of the audit was to report to Parliament on the ATO's management of its performance reporting within the outcomes and outputs framework and to identify potential areas for improvement in specifying, measuring, administering and reporting under that framework.

Entity
Australian Taxation Office
Published: Thursday 6 December 2018
Published

The objective of this audit was to assess whether Human Services has an effective high-level compliance strategy for administered payments made under the Centrelink and Medicare programs. 

Entity
Department of Human Services
Contact

Please direct enquiries through our contact page.

Published: Friday 1 May 2009
Published

Mr Ian McPhee - Auditor-General for Australia, presented at the Institute of Chartered Accountants in Australia, Audit Conference, Melbourne

Published: Saturday 31 January 2004
Published

A Special Account is a mechanism used to record amounts in the Consolidated Revenue Fund that are set aside for specified purposes. A total of $3.40 billion was reported as held in Special Accounts as of 30 June 2003, with $10.33 billion reported as credited to Special Accounts in 2002-03 and $10.06 billion in reported payments (debits) from these Accounts. The audit examined the establishment, management and abolition of Special Accounts by Commonwealth agencies, as well as compliance with legal requirements

Entity
Across Agency
Published: Thursday 22 May 2003
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Queensland Commonwealth Regional Heads Forum 15th Annual Government Business Conference

Published: Friday 16 November 2001
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the CPA South Australia Conference 2001

Published: Monday 24 March 2003
Published

This audit followed up the ANAO's 1999 performance audit report on the Commonwealth's planning and response mechanisms to deal with exotic and new endemic pest and emergencies in the animal and plant sectors (Audit Report No 9 1999-2000 Managing Pest and Disease Emergencies). The previous audit made nine recommendations to improve planning and response strategies for emergencies; better coordination; diagnostic support; and appropriate monitoring and surveillance. The objective of the follow-up audit was to assess AFFA's implementation of the recommendations, and whether implementation of these recommendations, or appropriate alternative measures, has improved the Commonwealth's planning and response strategies for pest and disease emergencies. The ANAO also observed and assessed relevant parts of the September 2002 foot and mouth disease simulation, Exercise Minotaur.

Entity
Agriculture Fisheries and Forestry - Australia Department of Agriculture