496 Items found
Published: Thursday 22 December 2005
Published

The objective of the audit was to assess and report on the progress being made by agencies subject to the Financial Management & Accountability Act 1997 and entities subject to the Commonwealth Authorities & Companies Act 1997: in realising value for money from the procurement process, with a specific focus on buildings, services and products using whole of life cycle assessments; and in the consideration and management of environmental impacts in specifications and contracts. The emphasis of the audit was on green office procurement and sustainable business practices and the value for money within this context. As such, the audit report provides a status report on the implementation of ESD within the office environment of the Australian Government. The audit used a survey approach in conjunction with selected audit investigations to obtain information across 71 agencies and entities selected on the basis of materiality in procurement and coverage across large, medium and small organisations. The agencies selected represented approximately 35 per cent of all government bodies and over 95 per cent of all procurement spending noted on the Department of Finance and Administration (Finance) database on contracts.

Entity
across agency
Published: Tuesday 17 February 2015
Published

The audit objective was to assess the effectiveness of the establishment, implementation and operation of the Early Years Quality Fund against the requirements of the Early Years Quality Fund Special Account Act 2013 and the Commonwealth grants administration framework.

Entity
Department of Education and Training; Department of Finance; Department of the Prime Minister and Cabinet
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 19 December 2012
Published

The objective of this report is to provide comprehensive information on the status of selected Major Projects, as reflected in the Project Data Summary Sheets prepared by the DMO, and the Statement by the Chief Executive Officer (CEO) of the DMO, and including the ANAO’s review of the preparation of the PDSSs by the DMO.

Entity
Defence Materiel Organisation
Published: Sunday 26 October 1997
Published

The objectives of the audit were to examine the benefits of diversity management in the APS and review the progress made towards equity in employment in the APS, including the EEO Program. It included:

  • an assessment of the progress towards achieving equity across the APS and by individual agencies;
  • an assessment of the quality of agency EEO programs;
  • an assessment of the role of the PSMPC in approving agency EEO programs and monitoring trends across the service;
  • a consideration of legal obligations and agencies compliance with these; and
  • the possible risks to, and opportunities for, equity under the WRA.

The audit concentrated on evidence of overall progress, the relative performance of individual agencies, and the examination of observed and underlying trends.

Entity
Public Service and Merit Protection Commission and Other Agencies
Published: Wednesday 31 May 2023
Published

The objective of this audit was to assess the effectiveness of Services Australia's management of social security and welfare debt. 

Entity
Services Australia
Contact

Please direct enquiries through our contact page.

Published: Monday 5 November 2018
Published

The objective of the audit was to assess the effectiveness of the design and implementation of the Department of Human Services' Quality Framework.

Entity
Department of Human Services
Contact

Please direct enquiries through our contact page.

Published: Thursday 26 November 2009
Published

The objective of this audit is to assess whether AusAID's management of the expanding aid program supports delivery of effective aid. The audit focuses on progress of AusAID's internal reforms to achieve this objective.

Entity
AusAID
Published: Friday 15 March 2002
Published

This was a follow-up of Audit Report No. 40 of 1997-98, Purchase of Hospital Services from State Governments. That audit examined the administration by the Department of Veterans' Affairs of the Purchase of Hospital Services from State Governments. The objective of this audit was to assess the extent to which the Department had implemented the nine recommendations of Report No. 40, taking account of any changed circumstances or administrative issues that the Department identified as affecting their implementation; and to offer continued assurance to the Parliament on the management of the purchase of hospital services.

Entity
Department of Veterans' Affairs
Published: Tuesday 29 April 2008
Published

The objective of the audit was to assess whether APS agencies had sound approaches to recruitment, to assist in providing the workforce capability to deliver government programs effectively. Sound approaches to recruitment involve agencies:

  • establishing and implementing strategic approaches to recruitment to address current and future workforce priorities and goals;
  • managing and supporting recruitment activities through the provision of expert advice and support, legislative and procedural guidance material, and training for staff involved in recruitment activities;
  • conducting recruitment activities effectively and in compliance with legislative and administrative requirements; and
  • systematically monitoring and evaluating the effectiveness and efficiency of recruitment strategies, policies and activities.
Entity
NO-DEPTS-LISTED
Published: Tuesday 9 June 2015
Published

The audit objective was to examine the effectiveness of the Department of Human Services’ administration of the Australian Childhood Immunisation Register.

Entity
Department of Human Services
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 21 February 2019
Published

The objective of the audit was to examine the extent to which the Department of Human Services (Human Services) has implemented the recommendations made by the Australian National Audit Office (ANAO) in Auditor-General Report No. 37 of 2014–15 Management of Smart Centres’ Centrelink Telephone Services; as well as Human Services’ performance against call wait time and call blocking metrics.

Entity
Department of Human Services
Contact

Please direct enquiries through our contact page.

Published: Friday 20 June 2003
Published

The audit reviewed the management of unscheduled absence in 74 APS agencies. The objective of the audit was to assess the extent and cost of unscheduled absence in the APS; to examine whether unscheduled absence in the APS was being managed efficiently and effectively; and to identify opportunities for improvement.

Entity
Across agency
Published: Monday 31 March 2025
Published

The objective of the audit was to assess the effectiveness of the Department of Finance’s and selected entities’ implementation of the Australian Government’s campaign advertising framework.

Entity
Department of Finance; Australian Electoral Commission; Attorney‐General’s Department; Department of Health and Aged Care
Contact

Please direct enquiries through our contact page.

Published: Thursday 28 March 2024
Published

The Australian National Audit Office Enterprise Agreement 2024–2027 was approved by the Fair Work Commission (FWC) on 22 March 2024 and operates from 29 March 2024. The agreement will nominally expire on 28 February 2027. The signatories page of this agreement is available on the FWC website.

Contact

Please direct enquiries through our contact page.

Published: Monday 30 June 2003
Published

The objectives of the audit was to examine the effectiveness and efficiency of DIMIA's decision-making processes and management systems for delivering the parent and partner aspects of the family stream of the Migration Program.

The family stream of Australia's Migration Program enables the reunion of immediate family members of Australian citizens, permanent residents or eligible New Zealand citizens. It consists of four main categories;

  • Partner;
  • Child;
  • Parent; and
  • Other family.
Entity
Department of Immigration and Multicultural and Indigenous Affairs
Published: Wednesday 5 March 2003
Published

This audit followed up the ANAO's 2000 performance audit report on retention of military personnel (Audit Report No.35 1999-2000 Retention of Military Personnel), which focused on examining whether ADF personnel management practices to retain personnel were commensurate with the cost of recruiting and training new personnel, or whether more cost- effective steps could be taken to reduce the separation rates of desirable personnel. The objective of the follow-up audit was to assess Defence's implementation of recommendations made in the original audit report and their effectiveness in helping Defence control the flow of trained personnel from the Services.

Entity
Department of Defence
Responded: Friday 24 July 2020
Response provided

The Auditor-General responded on 20 September 2019 to correspondence from Mr Julian Hill MP dated 3 September 2019, requesting that the Auditor-General conduct an investigation to examine aspects of the family migration program. The Auditor-General provided a follow-up response to Mr Hill MP on 24 July 2020. 

Contact

Please direct enquiries relating to requests for audit through our contact page.

Published: Tuesday 19 May 2015
Published

The audit objective was to assess the effectiveness and efficiency of the Department of Human Services’ management of Smart Centres’ Centrelink telephone services.

Entity
Department of Human Services
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 26 June 2003
Published

This was a follow-up of Audit Report No. 29 2000-01, Review of Veterans' Appeals Against Disability Compensation Entitlement Decisions. That audit examined the Department of Veterans' Affairs (DVA's) and the Veterans' Review Board's (VRB's) management of the review of decisions for disability compensation. The objective of this audit was to assess the extent to which DVA and the VRB had implemented the four recommendations of Report No.29 2000-01, taking into account any changed circumstances, or new administrative issues, affecting implementation of these recommendations.

Entity
Department of Veterans' Affairs; Veterans' Review Board
Published: Thursday 16 October 2008
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ending on 30 June 2008. It includes highlights and areas of focus for the coming year; a forward by the Auditor-General; an overview of the report; a report on performance; details about management and accountability, and the financial statement for the year.

Published: Thursday 6 December 2018
Published

The objective of this audit was to assess whether Human Services has an effective high-level compliance strategy for administered payments made under the Centrelink and Medicare programs. 

Entity
Department of Human Services
Contact

Please direct enquiries through our contact page.

Published: Monday 20 June 2005
Published

The objectives of the Australian National Audit Office's (ANAO) performance audit were to: examine the efficiency and effectiveness of agencies' procurement and management of legal services arrangements; determine adherence to Australian Government policy requirements; examine the effectiveness of the OLSC's monitoring of agencies' compliance with Government policy requirements; examine the OLSC's role in assisting agencies to comply with Government policy.

Entity
Across Entities
Published: Wednesday 31 May 2006
Published

The overall objective of the audit was to assess whether the RSS Programme is effective and efficient in providing assurance on the levels of payment error and the resultant risks to the integrity of Australian Government outlays for payments administered by Centrelink. Specifically, the audit assessed whether: the RSS Programme meets the objectives outlined for it in the Portfolio Budget Statements under which funding was provided; there is an adequate methodology underpinning the RSS reviews; the RSS reviews are conducted effectively and efficiently, and adequate quality assurance mechanisms exist to assure the results obtained from the RSS reviews; and reporting by the agencies of the results of the RSS Programme is adequate and takes into consideration the issues identified in Audit Report No. 44 2002–03 Review of the Parenting Payment Single Program, and Audit Report No. 17 2002–03 Age Pension Entitlements.

Entity
Department of Family Community Services and Indigenous Affairs; Department of Employment and Workplace Relations; Department of Education Science and Training; Centrelink
Published: Friday 20 December 2002
Published

The ANAO assessed agencies' progress in implementing the seven recommendations of Audit Report No.47 of 1998-99, Energy Efficiency in Commonwealth Operations. The Objectives of the follow-up audit were to

(i) asses the extent to which selected Commonwealth agencies have implemented the recommendations of Report No. 47 of 1998-1999, taking account of any changed circumstances or new administrative issues identified as impacting upon implementation of these recommendations; and

(ii) offer continued assurance to the Parliament on the management of Commonwealth agencies' compliance with the Commonwealth energy efficiency requirements, and to identify areas of better practice in energy management by those agencies.

Entity
Across Agency
Published: Tuesday 12 June 2007
Published

The objective of the audit is to assess the effectiveness of the ATO's administration of debt collection. Micro-business debt is a particular focus of attention. The three key areas examined are:

  • strategies–especially the ATO's initiatives trialled in 2006;
  • infrastructure–the IT systems, people, policy and processes and risk management framework supporting the collection of debt; and
  • management and governance–planning, monitoring and reporting mechanisms and liaison with stakeholders.

The ANAO focused on the work of the campaigns area within the Debt Line, which has collection responsibility for 90 per cent of collectable debt cases and responsibility for other key, centralised functions such as reporting, quality assurance review, consistency and best practice, and the debt collection initiatives.

Entity
NO-DEPTS-LISTED
Published: Thursday 28 May 1998
Published

The objectives of this audit were to:

  • provide assurance to the Parliament on the effectiveness of internal audit operations; and
  • determine whether internal audit generally operates at, or near, recognised better practice.

The criteria used to measure internal audit effectiveness were based on four principles developed as part of the audit. These principles and criteria deal with the level of management support and authority; the use of a risk-focus to address client needs; the appropriate balance of skills and knowledge; and the use made of continuous improvement processes and measurement of performance effectiveness.

Entity
Across Agency
Published: Tuesday 29 June 1999
Published

The objective was to assess the extent to which staff reductions have been managed in a sound strategic and cost-effective manner consistent with the Government's guidelines and the ANAO's 1996 better practice guide Managing APS Staff Reductions. The audit focussed on 3 agencies - the Australian Taxation Office, the former Department of Primary Industry and Energy, and the former Department of Transport and Regional Development. The ANAO found that the majority of staff reductions were achieved through retrenchment rather than natural attrition; and that decisions on the number of retrenchments were not always supported by an assessment of the impact of the reductions on the agencies' abilities to conduct their business.

Entity
Public Service and Merit Protection Commission and Other Agencies
Published: Wednesday 7 March 2018
Published

The objective of this audit was to examine the effectiveness of the Australian Federal Police in managing employee mental health.

Entity
Australian Federal Police (AFP)
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 2 June 2022
Published

The objective of the audit was to examine the effectiveness of the Department of Social Services' administration of the Cashless Debit Card program, including implementation of the recommendations made in Auditor-General Report No.1 2018–19, The Implementation and Performance of the Cashless Debit Card Trial.

Entity
Services Australia; Department of Social Services
Contact

Please direct enquiries through our contact page.

Published: Thursday 13 June 2024
Published

The objective of this audit was to assess whether the design and administration of the Adult Migrant English Program was effective.

Entity
Department of Home Affairs; Linda Wyse and Associates
Contact

Please direct enquiries through our contact page.