1504 Items found
Published: Monday 24 June 2024
Published

The Procedures for Determining Breaches of the (APS) Code of Conduct must be complied with in determining whether an Australian Public Service (APS) employee has breached the Code of Conduct (the Code) set out in section 13 of the Public Service Act 1999 (PS Act), and in determining what, if any, sanction is to be imposed on an APS employee who has breached the Code of Conduct.

Published: Friday 28 April 2000
Published

The Commonwealth has significant involvement in national emergency management arrangements through its roles in planning, coordination between agencies, operational response, financial support, education and training, public awareness and research activities. The objectives of this performance audit were to identify the Commonwealth's current emergency management arrangements; to provide assurance to Parliament concerning the adequacy of the arrangements; and to highlight areas for improvement.

Entity
Across Agency
Published: Thursday 15 June 2023
Published

The objective of this audit was to assess the effectiveness of the Australian Competition and Consumer Commission's probity management.

Entity
Australian Competition and Consumer Commission
Contact

Please direct enquiries through our contact page.

Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Tuesday 18 June 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Veterans’ Affairs’ and the Department of Defence’s administration of the Australian Government’s $55 million support package announced in the May 2010 Budget for former F-111 fuel tank maintenance workers and their families. The audit examined the implementation of the 14 agreed recommendations in the Government Response to the 2009 Parliamentary Inquiry into the F-111 deseal/reseal issues, which formed the basis of the May 2010, F-111 support package.

Entity
Department of Veterans' Affairs; Department of Defence
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 5 November 2014
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office’s administration of annual compliance arrangements with large corporate taxpayers.

Entity
Australian Taxation Office
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 11 December 2014
Published

The audit objective was to assess the effectiveness of Health's implementation of the Diagnostic Imaging Review Reform Package, some three years into the five year reform period.

Entity
Department of Health
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 22 May 2003
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Queensland Commonwealth Regional Heads Forum 15th Annual Government Business Conference

Published: Friday 31 July 2009
Published

The campaign's objective is to inform job seekers and employers, for whom English is not a convenient language, of the change from the Job Network system to Job Services Australia.

Published: Wednesday 24 September 1997
Published

The audit reviewed the application by the Department of Finance and the portfolio departments of the 1993 Accountability and Ministerial Oversight Arrangements for Government Business Enterprises and any statutory monitoring and reporting requirements applying to the selected GBEs provided under their own establishing legislation. The objectives of the audit were to examine:

  • the effectiveness of the GBE monitoring arrangements in providing appropriate performance information to the Government;
  • the extent to which agencies and the selected GBEs comply with the monitoring arrangements and legislative requirements; and
  • whether the GBE monitoring system provides an effective level of accountability to Ministers and to the Parliament.
Entity
Across Agency
Published: Tuesday 2 July 2019
Published

The ANAO Corporate Plan 2019–20 is the ANAO’s key strategic planning document. It guides our operating environment and sets out how we will deliver on our purpose. This Quality Assurance Framework and Plan complements the Corporate Plan. It describes the ANAO Quality Assurance Framework and reflects the ANAO’s quality assurance strategy and deliverables for the coming year.

Contact

Please direct enquiries through our contact page.

Published: Tuesday 17 February 1998
Published

The objective of the audit was to assess the economy, efficiency and administrative effectiveness, including accountability, of the management of boat people by the Department and the providers of major related services to DIMA such as: the Coastwatch Service within the Australian Customs Service and the Australian Protective Service within the Attorney-General's portfolio. The audit examined key issues in the management of boat people largely from a risk management perspective. The audit conclusions are presented in terms of: the economy, efficiency and administrative effectiveness, including the accountability, of operations; and the administrative functions which support the management of boat people, such as detection, reception of boats and costs.

Entity
Department of Immigration and Multicultural Affairs; Australian Protective Service; Australian Customs Service
Published: Monday 15 April 2013
Published

Mr Mr Ian McPhee - Auditor-General for Australia, presentation to the Global Working Group of Auditors-General

Updated: Friday 7 February 2025
Updated

The Public Interest Disclosure Act 2013 (PID Act) came into effect on 15 January 2014. The purpose of the Public Interest Disclosure Scheme is to provide an avenue for public officials to report suspected wrong doing in the Australian public sector.

The scheme provides for employees (including former employees) of the ANAO and contracted service providers to the ANAO, to make a public interest disclosure of suspected wrongdoing relating to any public official, and provides for any public officials and former public officials to make a public interest disclosure of suspected wrongdoing relating to ANAO activities or ANAO officials, either anonymously or openly, in writing or verbally, to an authorised officer in the ANAO. The ANAO has an obligation to assess the disclosure and decide whether to investigate the matter or not.

If you are considering making a disclosure that relates to a current ANAO audit, seek assistance from an authorised officer in the first instance by sending an email to pid@anao.gov.au with the subject 'Advice regarding [audit name]'. An authorised officer can assist you to assess whether your matter may be an audit contribution (for example, you believe that an audit team has been provided with misleading information) and can explain the confidentiality provisions for information gathered as part of an ANAO audit.

Contact

The ANAO has appointed two authorised officers to manage public interest disclosures. They are listed under Who can the disclosable conduct be reported to?

Published: Thursday 5 February 2015
Published

The objective of the audit was to assess the Australian Customs and Border Protection Service's administration of the Tariff Concession System.

Entity
Australian Customs and Border Protection Service
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 9 May 2013
Published

The objective of the audit was to assess the extent to which the Department of the Treasury and the Australian Taxation Office (ATO) have improved the management of tax expenditure estimates by implementing the six recommendations in the 2008 ANAO audit and the three recommendations made by the Joint Committee of Public Accounts and Audit (JCPAA) following its inquiry.

Entity
Department of the Treasury; Australian Taxation Office
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 4 June 2015
Published

The objective of this audit was to assess the effectiveness of Finance’s administration of travel entitlements provided to Parliamentarians.

Entity
Department of Finance
Contact

Please direct enquiries relating to reports through our contact page.

Published: Friday 30 June 2017
Published

The Auditor-General undertook a limited assurance engagement of the Department of Finance’s management of the lease between the Commonwealth of Australia and the New South Wales Rifle Association over the Malabar Headland. The limited assurance engagement examined whether the management was, in all material respects, in accordance with the Commonwealth Property Management Framework.

Entity
Department of Finance; Department of the Environment and Energy
Contact

Please direct enquiries through our contact page.

Published: Tuesday 16 December 2014
Published

The objective of the audit was to assess the effectiveness of the Australian Customs and Border Protection Service's management of the Cape Class patrol boat program.

Entity
Australian Customs and Border Protection Service
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 10 June 2015
Published

The objective of the audit was to assess the effectiveness of the Department of Immigration and Border Protection’s identity verification arrangements for applicants in the Citizenship Program.

Entity
Department of Immigration and Border Protection
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 2 October 1997
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at a Seminar on 'Financial Management and Electronic Government' Kuala Lumpur

Published: Friday 30 November 2001
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Institute of Public Administration Australia

Published: Wednesday 31 May 2000
Published

The Commonwealth has significant foreign exchange risk exposures including $A8.4 billion of foreign currency transactions with the Reserve Bank of Australia in 1998-99. Under the Financial Management and Accountability Act and its associated Regulations, all agencies are required to assess and, where possible, manage, foreign exchange risk. The audit reviewed four agencies that have substantial foreign currency payment exposures namely:

  • the Department of Defence;
  • the Australian Agency for International Development;
  • the Department of Foreign Affairs and Trade; and
  • the Department of Finance and Administration.

The objective of the audit was to identify and assess the efficiency and cost effectiveness of the management of foreign exchange risk across the selected agencies, also to identify opportunities to improve the management of foreign exchange risk, including any associated potential financial savings that could accrue to the Commonwealth.

Entity
Department of Defence; Australian Agency for International Development; Department of Foreign Affairs and Trade; Department of Finance and Administration
Responded: Thursday 6 February 2025
Response provided

The Auditor-General responded on 6 February 2025 to correspondence from Dr Anne Webster MP dated 17 January 2025, requesting that the Auditor-General conduct an investigation to examine whether the Australian Government's Housing Support Program granted funds in accordance with stated criteria. 

Contact

Please direct enquiries through our contact page.

Published: Thursday 7 November 2013
Published

The objective of the audit was to assess the effectiveness of the administration of the Australian Prudential Regulation Authority (APRA) financial industry levies.

Entity
Australian Prudential Regulation Authority; Department of the Treasury
Contact

Please direct enquiries relating to reports through our contact page.

Published: Monday 6 April 1998
Published

The objective of the audit was to assess the performance of the Child Support Agency in the administration of key aspects of the Child Support Scheme. The ANAO previously audited the CSA in 1993-94 and identified scope for improvement in the management and administration of the Child Support Scheme. Particular areas of audit concern included client service, staff training and debt management. The current audit has reviewed the CSA's progress in improving Agency performance since that time. The audit focused initially on the areas identified in the previous audit, but also sought to identify further opportunities for improvement where appropriate.

Entity
Australian Taxation Office
Published: Wednesday 11 December 1996
Published

The objective of the audit was to review the Department of Veterans' Affairs' management of the outsourcing of its data centre in Sydney from February 1992, specifically with respect to the management of its contractual arrangements. The audit sought to identify the extent to which DVA achieved its objectives of outsourcing and the effectiveness of its management of the arrangement with the supplier.

Entity
Department of Veterans' Affairs
Published: Wednesday 26 November 2014
Published

The objective of the audit was to assess how effectively and efficiently the Australian Taxation Office managed contact centres as part of its overall service delivery.

Entity
Australian Taxation Office
Contact

Please direct enquiries relating to reports through our contact page.

Published: Monday 13 September 1999
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Defence and Strategic Studies Course, Australian Defence College, Canberra

Published: Thursday 13 February 1997
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Central Agency Broker Seminar - Towards a Best Practice Australian Public Service - Hobart