Under the AusCheck Act 2007 and operating on a cost recovery basis, AusCheck coordinates national security background checks and related functions for the aviation, maritime and national health security sectors. The purpose of AusCheck is to help to prevent criminal, terrorist and foreign interference threats from using privileged, insider access to circumvent security measures. The department has a performance target of completing 98 per cent of checks in five business days or less.

The audit would examine whether the Department of Home Affairs’ administration of AusCheck is efficient including the timeliness of checks and the administration of the review and appeal processes.

This audit would assess the effectiveness of Services Australia’s use of enforcement powers in its child support and social security compliance programs.

In 2022–23, Services Australia delivered $140.3 billion in social security and welfare payments on behalf of the Australian Government, including facilitating $1.8 billion in child support payments. In ensuring recipients receive only the payments to which they are entitled, Services Australia has a range of enforcement powers it applies through compliance activities. These include powers to require individuals to provide information, produce documents, answer questions, and make payments (including through the use of garnishee orders).

This audit would assess the effectiveness of the enterprise governance at Services Australia. The Chief Executive Officer is the accountable authority of Services Australia. The Public Governance, Performance and Accountability Act 2013 requires the accountable authority of an entity to establish and maintain an appropriate system of risk oversight and management, and an appropriate system of internal control.

Services Australia delivers payments and services on behalf of other entities (such as income support payments on behalf of the Department of Social Services and pharmaceutical benefits scheme payments on behalf of the Department of Health and Aged Care) and services to other entities (for example, corporate shared services such as payroll or ICT for the National Disability Insurance Agency). These services are underpinned by bilateral agreements between Services Australia and each entity, including oversight arrangements, performance measures and reporting and the management of shared risk.

The audit would examine enterprise level administrative, governance and oversight arrangements within Services Australia and compliance with key legislative and policy requirements, including oversight of bilateral arrangements.

This audit would assess the effectiveness of the enterprise governance at the Department of Home Affairs. The Public Governance, Performance and Accountability Act 2013 requires the accountable authority of an entity to establish and maintain an appropriate system of risk oversight and management, and an appropriate system of internal control.

The audit would examine enterprise level administrative, governance and oversight arrangements within the department, and compliance with key legislative and policy requirements.

In its Report 495 Inquiry into Commonwealth Grants Administration, the Joint Committee of Public Accounts and Audit (JCPAA) recommended that the ANAO considers a future audit of the process by which the Minister for Finance is informed of grant approvals against the recommendation of the awarding agency. A cross portfolio audit examining this aspect of the grants framework was last conducted by the ANAO in 2011–12 (Auditor-General Report No. 21 2011–12 Administration of Grant Reporting Obligations). It is envisaged that a similar audit methodology will be employed, including undertaking a comprehensive analysis of agency briefs over a specified period provided to Ministerial decision-makers. The potential audit would also examine any analysis undertaken by the Department of Finance of reports provided to the Minister for Finance, and any resulting advice to the Minister for Finance either on a particular grant award or the grants framework.

This audit would assess the effectiveness of the Department of Industry, Science and Resources (DISR) and the Digital Transformation Agency (DTA) in the development and implementation of frameworks to govern the use of new and emerging technologies. DISR has oversight of frameworks that support Australian industries (private sector) and DTA oversees Australian Government entities’ application of emerging technology such as artificial intelligence (AI).

The Australian Government announced $101.2 million in the 2023–24 Federal Budget to support businesses to integrate quantum and AI technologies into their operations. The investment is expected to support the creation of 1.2 million tech-related jobs by 2030, increasing local capacity and capability and driving the uptake of these technologies.

This audit would assess the effectiveness of the National Disability Insurance Scheme (NDIS) Fraud Fusion Taskforce, to determine how government agencies work together to detect, resolve and prevent fraud and serious organised crime in the NDIS, while maintaining a focus on participant safety and welfare.

The NDIS Fraud Fusion Taskforce commenced in November 2022, co-led by the National Disability Insurance Agency (NDIA) and Services Australia, with 14 other government agencies including the NDIS Quality and Safeguards Commission, the Australian Federal Police and the Australian Criminal Intelligence Commission. $126.3 million was allocated over four years in the October 2022–23 Federal Budget to establish the taskforce.

The 2024–25 Federal Budget allocated funding of $35.6 million, in addition to the allocation of $48.3 million over two years from 2023–24, to boost fraud detecting information technology systems at the NDIA and $23.5 million over two years for Services Australia to continue fraud investigation and response activities as part of the Fraud Fusion Taskforce.

This audit would assess the implementation of the Australian Public Service (APS) ethical frameworks by the Australian Taxation Office. The APS ethical frameworks comprise the legal framework (the basis of which is the Public Service Act 1999 and the Public Governance, Performance and Accountability Act 2013); activity-specific frameworks (such as the Commonwealth Procurement Rules and Commonwealth Grants Rules and Guidelines); government policies; and entity-specific frameworks (including the requirements of enabling legislation, Accountable Authority Instructions and other internal policies).

This is part of a series of audits on the implementation of ethical frameworks in APS Agencies.

This audit would assess the effectiveness of the implementation of the APS Strategic Commissioning Framework by the Australian Public Service Commission (APSC) and a selection of Australian Government entities.

The APSC issued the APS Strategic Commissioning Framework in October 2023. It is intended to strengthen APS capability through reduced reliance on contractors and consultants for core work. Under the framework, certain core functions must be done by the APS and must not be outsourced to an external workforce. At an APS-wide level these include: developing cabinet submissions; drafting legislation and regulation; leading policy formulation; and roles on an agency’s executive team. Other core functions should be brought back in-house: procurement; contract management; cost benefit analyses; grant administration; and program delivery.

The framework initially applies to all entities that employ staff under the Public Service Act 1999, but the APSC encourages all Australian Government entities to follow the framework. Entities are guided by the framework’s seven principles: start with rigorous planning; APS employment is the default; use APS networks first; use external support in limited circumstances; maximise the benefits and minimise the risk of any external arrangements; apply merit when converting roles; and monitoring and accountability. The APSC received $4.8 million in additional funding in 2024–25 to update and enhance the APS Employment Database to provide improved insights into the APS workforce.

This series of audits would assess the effectiveness of the Department of Defence’s (Defence’s) implementation of the Defence Strategic Review (the Review).

In April 2023, the Australian Government released the public version of the Review, which set a new reform agenda affecting Australia’s strategic posture, Defence capability and resource requirements, and force design for the Australian Defence Force. The Review identified rapid implementation as a key challenge for Defence and proposed a range of new or revised institutional arrangements to lead key initiatives, including a nuclear submarine agency and a nuclear regulator to support the AUKUS submarine initiative, a guided weapons and explosive ordnance ‘enterprise’ and the appointment of senior responsible officers for selected Review initiatives and focus areas. The Review also proposed a range of investments in Defence capability and infrastructure, and reprioritisation of the Integrated Investment Program. Audits in this series would focus on the effectiveness of Defence’s implementation of, and governance arrangements for, Government approved programs of work in response to the Review.

This audit would examine the implementation of the National Environmental-Economic Accounting Strategy and Action Plan.

The Australian Government and all state and territory governments agreed on a national strategy and action plan to implement Environmental-Economic Accounting across Australia. This is intended to support nationally consistent application of the United Nations System of Environmental-Economic Accounting. As part of the Department of Climate Change, Energy, the Environment and Water’s (DCCEEW) 2023–24 Corporate Plan, DCCEEW has set targets for the next four financial years to finalise, release, and continue to release annual national environmental-economic accounts and environmental indicators.

This cross-entity audit would assess the effectiveness of actions by the Department of Health and Aged Care (Health) and National Disability Insurance Agency (NDIA) to achieve Australian Government targets for reducing the number of younger people entering or remaining in residential aged care, and the Department of Social Services’ (DSS’) oversight and evaluation of actions taken.

In 2019, the Australian Government committed to ensuring no younger person (under the age of 65) lives in residential aged care unless there are exceptional circumstances.

The Younger People in Residential Aged Care Strategy 2020–25, a cross-entity Australian Government strategy, was released in September 2020. The strategy is to support achievement of the following targets, with the exception of those who fell into the category of exceptional circumstances:

• no people under the age of 65 entering residential aged care by 2022;
• no people under the age of 45 living in residential aged care by 2022; and
• no people under the age of 65 living in residential aged care by 2025.

This audit would assess the effectiveness of the Indigenous Land and Sea Corporation’s (ILSC’s) management of non-financial assets.

The ILSC is a corporate Commonwealth entity established under the Aboriginal and Torres Strait Islander Act 2005 (the Act). One function of the ILSC is to acquire land to grant to Indigenous corporations. Under section 191D of the Act, the ILSC must make a grant for an interest in land acquired for that purpose within a reasonable time after its acquisition. At 30 June 2023, the ILSC and subsidiary corporations held the Ayers Rock Resort valued at $435 million, other properties valued at $66 million, and livestock on properties valued at $6 million. While the ILSC holds properties, it is responsible for maintenance, statutory costs and the operation of related businesses. The audit would examine the ILSC’s asset management strategy and practices, including those related to the divestment of properties. This would include how ILSC has implemented its National Indigenous Land and Sea Strategy (NILSS) 2023–2028.

This audit would assess the effectiveness of the Department of Parliamentary Services’ (DPS) management of assets. According to its 2024–25 Portfolio Budget Statements, DPS is responsible for the management of approximately $3.3 billion in non-financial assets.

Key assets include:

• land and buildings ($2.9 billion);
• heritage and cultural assets, including the Parliament House art collection ($128 million); and
• property, plant and equipment ($172 million).

This audit would be a follow-up to Auditor-General Report No. 49 2018–19 Management of Commonwealth National Parks.

The previous audit found that the Director of National Parks had not established effective arrangements to plan, deliver and measure the impact of its operational activities within the six terrestrial national parks. The previous audit made seven recommendations to the Director of National Parks.

This audit would assess the effectiveness of the Department of Agriculture, Fisheries and Forestry’s administration of post entry quarantine.

Imported plants and animals, including cats, dogs, birds and horses, complete quarantine at the department’s Post Entry Quarantine facility in Mickleham, Victoria.

The audit objective was to assess the effectiveness and efficiency of the Services Australia’s management of Smart Centres’ telephony services.

Services Australia operates the largest contact centre in the southern hemisphere with over 79 smart centres across Australia delivering telephony and processing services for Centrelink, Medicare and Child Support, and surge services for Department of Veterans’ Affairs and whole of government activities. In 2022–23 Services Australia reported that it handled 55.2 million calls. In October 2023, Services Australia informed Parliament that over 9,400,000 customers were booked into virtual waiting rooms and the longest wait time was almost 3 hours, over 9 million customers received congestion messaging and over 4 million calls were terminated by the customer. In the 2024–25 Federal Budget, the government announced $1.8 billion over three years from 2023–24 for additional frontline staff to help stabilise Services Australia claims backlog and service standards.

Services Australia’s reported in its 2022–23 Annual Performance Statements that it partially achieved its strategic performance measure of 70 per cent of customers served within 15 minutes. Services Australia also reported that the performance result may have been impacted by the lack of system functionality to combine call wait times once a call had been transferred.

The audit would follow-on from Auditor-General Report No. 28 2018–19 Management of Smart Centres’ Centrelink Telephone Services — Follow-up which contained two recommendations relating to monitoring and reporting on effectiveness of digital service delivery and wait times and finalising the review of key performance indicators.

This audit would assess the effectiveness of Defence’s management of the disposal of specialist military equipment (SME).

As at 30 June 2023, Defence reported that it managed $136.3 billion of total assets, including $84.3 billion of specialist military equipment. When one of these items is no longer suitable for or is surplus to Defence’s requirements, Defence disposes of it by either: transferring it to an Australian government agency or another government, selling it, gifting it or destroying it. An audit would examine whether the disposal of selected SME was conducted in accordance with Defence policy and applicable Commonwealth legislative requirements.

The audit would assess the effectiveness of the National Indigenous Australians Agency’s (NIAA’s) management of the regional network, including whether the regional network is achieving its objectives.

The NIAA administers the Indigenous Advancement Strategy (IAS). The IAS is supported by the NIAA’s regional network, which aims to position senior decision makers close to the people and communities they work with, in order to develop and implement local solutions to improve outcomes for Indigenous Australians. Auditor-General Report No. 7 2018–19 Management of the Regional Network found that the effectiveness of the management of the regional network was mixed, and the full potential of the regional network to facilitate the design and delivery of local solutions to local problems was not being maximized.

This audit would assess the effectiveness of the Department of Veterans' Affairs (DVA) in managing its backlog of compensation claims under the Veterans’ Entitlements Act 1986, the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 and the Military Rehabilitation and Compensation Act 2004.

DVA is responsible for processing veteran compensation claims for liability, permanent impairment and incapacity. As at September 2022, DVA had a backlog of 45,226 compensation claims (claims not allocated to a claims officer). The Royal Commission into Defence and Veteran Suicide’s August 2022 Interim Report included a recommendation for DVA to eliminate the claims backlog. The Australian Government agreed to the recommendation. The Australian Government provided $298 million over four years (across October 2022–23 and May 2023–24 Federal Budgets), to employ 500 additional frontline staff to process claims and maintain a skilled workforce. As at 30 April 2024, DVA had allocated 94.3 per cent of the backlog identified by the Royal Commission (41,799) and there were 73,590 claims with a claims officer for processing.

This audit would assess whether entities’ procurement activities have been conducted in accordance with relevant Commonwealth Procurement Rules.

The National Intelligence Community (NIC) was officially formed in 2017 and comprises agencies from the Home Affairs, Defence, Foreign Affairs and Prime Minister and Cabinet portfolios. This audit would examine whether selected NIC entities have appropriately managed the procurement of major capabilities. It would include procurements used to develop capabilities of individual NIC agencies, as well as those that are for a shared capability across the sector.

This audit would assess the effectiveness of the National Disability Insurance Agency’s (NDIA) procurement arrangements. This audit would examine whether the NDIA had a fit for purpose procurement framework and whether procurements have been conducted in accordance with the framework. The NDIA is a corporate Commonwealth entity (CCE) not bound by the Commonwealth Procurement Rules. For the 2022–23 financial year the NDIA published details of contracts to the value of $4.7 billion, of which $2.7 billion was for Partners in the Community contracts, $102,233,103 for legal services and $10,790,211 for consultancy services. The NDIA is expected to undertake procurement for new Partners in the Community contracts ahead of the expiry of current contracts in June 2025.

In 2005, a 12-year $106 million contract was entered into by the Australian Government for helicopter response, surveillance and logistics support missions to prevent people smuggling and manage other maritime threats across the North West approaches of Australia. The term of the contract is due to expire in 2024 at an estimated total cost of $182 million. The Department of Home Affairs’ Annual Procurement Plan includes conducting a procurement in 2023—24 to replace this contract.

As set out in Auditor-General Report No. 6 2021–22, Management of the Civil Maritime Surveillance Services Contract the rotary wing contract is the second and smaller of two contracts the department has in place for aerial surveillance. The procurement process for, and management of, the rotary wing services contract was not examined in Auditor-General Report No. 6 of 2021–22 Management of the Civil Maritime Surveillance Contract. The conduct of the procurement of a new contract for rotary wing surveillance, response and logistic support services will provide an early indication of whether lessons have been learned from the management of the civil maritime surveillance services contract examined in that Auditor-General Report. The Joint Committee of Public Accounts and Audit has recommended that the ANAO undertake a performance audit of the Department of Home Affairs’ transition to the new surveillance services contract when the current contract expires (in 2027).

The audit would assess whether the conduct of the procurement employed open and effective competition and achieved value for money, consistent with the Commonwealth Procurement Rules (CPRs).

This audit would assess to what extent the Australian Rail Track Corporation (ARTC) has effectively managed its procurement contracts for Inland Rail.

Inland Rail is a key government infrastructure project. It involves building and operating a freight train line from Brisbane to Melbourne. Construction started in 2017 and is expected to finish in 2026.

In August 2021, the Senate Rural and Regional Affairs and Transport References Committee published a report which highlighted concerns with Inland Rail’s 2015 business case (Rural and Regional Affairs and Transport References Committee, Commonwealth of Australia, Inland Rail: derailed from the start (2021)). In October 2022, the Australian Government announced an independent review into Inland Rail. This was completed in April 2023 and made 19 recommendations focused around strengthening governance, reviewing risk approaches, assessing the scope and cost of Inland Rail including a revised delivery approach, consideration of further intermodal terminals, and maximising regional opportunities. The government agreed to all 19 recommendations.

As part of its responsibility for managing Australia’s participation in World Expositions, the Department of Foreign Affairs and Trade (DFAT) manages the design, commissioning and decommissioning of a temporary national pavilion. The department is conducting procurement processes for the design, construction and decommissioning of the pavilion. The pavilion will provide a number of areas: public exhibition and visitor experience areas; function and representational areas; cultural performance areas; commercial retail, food and beverage areas; queuing space and back of house technical areas. The budget for procurements related to the pavilion totals over $68 million, including lead design consultant, project manager and construction contractor.

The audit would examine DFAT’s management of the pavilion project, with a particular focus on the conduct of the procurements and management of the resulting contracts.

This audit would assess the effectiveness of the early implementation of the Rewiring the Nation program.

The Australian Government allocated $20 billion to establish the Rewiring the Nation program in the October 2022–23 Federal Budget. The Rewiring the Nation Office in the Department of Climate Change, Energy, the Environment and Water is responsible for managing the program, the Australian Energy Market Operator will act as a technical advisor, and the Clean Energy Finance Corporation will act as the financing arm.

The program has supported several transmission projects including VNI West (KerangLink) between Victoria and NSW; Sydney Ring – Hunter Transmission Project; Central-West Orana Renewable Energy Zones; HumeLink; and the Marinus Link between Tasmania and Victoria.

The audit would assess Services Australia’s procurement of a Network Transformation Partner including planning, achieving value for money, design of performance measures in the contract with the successful tenderer and progress to date in managing the contract.

On 8 January 2024, Services Australia issued a request for tender titled ‘Provision of a Network Transformation Partner Services Stage 1’. The tender closes on 14 March 2024. Services Australia is seeking: a Network Transformation Partner (NTP) to assist the agency in replacing Services Australia’s existing Wide Area Network (WAN). In replacing the existing network, the agency will seize the opportunity to transform from a traditional network to a Software defined solution across WAN, LAN, and WLAN and mobile satellite services. Working with the agency, the Partner will plan, design, build and implement the transformed network and provide managed network services to enable business as usual operations post implementation.

This audit would assess the efficiency and effectiveness of the Australian Taxation Office’s (ATO’s) management of taxpayers involved in the ATO’s Client Identity Support Centre (CISC).

When an individual has had their identity compromised, the ATO through the CISC supports the taxpayer to continue to participate in the taxation and superannuation system with further safeguards around their ATO account, and monitoring processes over their tax records.

This audit would examine the effectiveness of the Australian Taxation Office (ATO), Department of the Treasury, Department of Industry, Science and Resources and Australian Securities and Investments Commission (ASIC) in managing residual risks still in existence after the abolition of the Modernising Business Registers program, and the management of risks after registry functions were transferred back to ASIC.

In 2020, as part of its Digital Business Plan, the Australian Government announced the full implementation of the Modernising Business Registers (MBR) program to establish Australian Business Registry Services, and to streamline the way in which people register, view, and maintain business information with government. The Modernising Business Registers program was halted in August 2023.

The objective of this information report is to provide transparency and insights regarding the Australian Government’s budget position and its fiscal outcomes from 2003-04 to 2022-23, using publicly available data. This information report is neither an audit nor an assurance review and will present no conclusions or opinions.

The Department of the Treasury, the Department of Finance and the Parliamentary Budget Office are entities that may be consulted during the reporting phase of this report.