This is the second year of what may be a three-year longitudinal study of the effectiveness and efficiency of all aspects of people management in 13 agencies, covering some 36% of APS employees. The study assessed each people management practice area against four criteria: quality, HR integration, effectiveness & efficiency and business contribution.

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Attorney-General's Luncheon

The audit examined some key aspects of HRD in relation to Centrelink's Customer Service Officers (CSOs). The objective of the audit was to determine whether Centrelink had appropriate systems and strategies in place to ensure that its CSOs had access to the skills and knowledge necessary to meet expected levels of performance and customer service.

The ANAO is committed to promoting and supporting social inclusion, access and equity. We seek to achieve this by actively building a working environment that supports and encourages employees with a range of skills and life experiences, different cultural and social backgrounds. Delivery of the ANAO’s outcome is supported by our commitment to achieving multicultural access and equity.

The sale of leases for the 14 Phase 2 Federal airports was completed by 30 June 1998, in accordance with the Government's timetable. This represented a significant achievement given that it constituted the largest completed airport trade sales program in the world to that date and achieved the Government's sales objectives.

The audit reviewed the sale of DASFLEET, a business unit of the Department of Administrative Services, which provided passenger and general commercial vehicle leasing, rental and fleet management and maintenance services. The objectives of the audit were to review the efficiency and effectiveness of the management of the sale.

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Department of Employment, Workplace Relations and Small Business Leadership Development Program

The Government introduced the Defence Reform Program (DRP) in 1997 to enable Defence's resources to be focused more efficiently and effectively on its core functions. The objective of the audit was to assess Defence's management and implementation of DRP and the extent to which it achieved savings for reinvestment in the operational capabilities of the ADF.

This report is the aggregate financial statement for the Commonwealth prepared by the Minister for Finance.

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Australasian Council of Auditors-General Conference, Melbourne

The Department of the Treasury (Treasury) manages Australia's relations with the International Monetary Fund (IMF) and various development banks, including those belonging to the World Bank Group. The audit examined Treasury's management of these obligations. In view of the size of Australia's investments and obligations, the audit focussed on financial management issues.

Mr Ian McPhee - Auditor-General for Australia, presented at the Queensland Regional Heads Forum

The objective of this audit was to ascertain whether Defence performance management strategies and practices contribute to the effective and efficient management of the supply chain. In particular, it focussed on examining the extent to which the latter demonstrate identified world-class practices.

The audit objective is to assess the effectiveness of the Department of Defence's management of the Mulwala Redevelopment Project.

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Joint Launch by the ANAO, the Department of Industry, Science and Tourism and the Management Advisory Board

Mr P.J. Barrett (AM) - Auditor-General for Australia - Speaking Notes used for presentation to the Australian Bureau of Statistics SES and Middle Management Group

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to COMNET - Canberra

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Corporate Management Network Meeting, Rydges Lakeside, Canberra

Mr Ian McPhee, PSM - Auditor-General for Australia, presented to the Department of Parliamentary Services

Mr Ian McPhee. Auditor-General for Australia, presented to the Heads of Cultural Organisations Meeting

Mr P.J. Barrett (AM) - Auditor-General for Australia, address to the ACT Chapter of the Australasian Institute of Risk Management

Mr Ian McPhee - Auditor-General for Australia, address to the Risk Management Institution of Australasia -ACT Chapter Conference 'Building on Experience'

The purpose of this audit was to determine whether Australian Hearing Services has in place procedures to monitor the quality of services provided at both its own hearing centres and contractors' sites.

Mr Ian McPhee - Auditor-General for Australia, presented at the launch of the ANAO-PM&C Better Practice Guide: Implementation of Programme and Policy Initiatives

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the ANAO Graduates - Graduate Recall Day

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the opening Presentation to Workshop on ANAO Year 2000 Discussion Paper