This audit would assess the effectiveness of the Department of Veterans' Affairs (DVA) in managing its backlog of compensation claims under the Veterans’ Entitlements Act 1986, the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 and the Military Rehabilitation and Compensation Act 2004.

DVA is responsible for processing veteran compensation claims for liability, permanent impairment and incapacity. As at September 2022, DVA had a backlog of 45,226 compensation claims (claims not allocated to a claims officer). The Royal Commission into Defence and Veteran Suicide’s August 2022 Interim Report included a recommendation for DVA to eliminate the claims backlog. The Australian Government agreed to the recommendation. The Australian Government provided $298 million over four years (across October 2022–23 and May 2023–24 Federal Budgets), to employ 500 additional frontline staff to process claims and maintain a skilled workforce. As at 30 April 2024, DVA had allocated 94.3 per cent of the backlog identified by the Royal Commission (41,799) and there were 73,590 claims with a claims officer for processing.

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ending on 30 June 2008. It includes highlights and areas of focus for the coming year; a forward by the Auditor-General; an overview of the report; a report on performance; details about management and accountability, and the financial statement for the year.

The audit reviewed the process of engaging consultants in four Commonwealth agencies. The objective of the audit was to provide assurance to Parliament that Commonwealth agencies comply with relevant procurement policies and procedures that have been developed to ensure value for money in government procurement.

Mr P.J. Barrett (AM) - Auditor-General for Australia, address presented at the Australian National University

Mr Ian McPhee, PSM - Auditor-General for Australia, presented to the Senate Occasional Lecture, Parliament House Canberra

Robust internal budgeting processes are an essential part of effective financial management and are critical in the successful implementation of the accrual-based, outputs and outcomes framework. Effective internal budgeting should be closely intergrated with business planning processes and require a comprehensive and collaborative approach, involving input from throughout the organisation.

Mr P.J. Barrett (AM) - Auditor-General for Australia, Address to ANZSOG Students at ANU

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Institute of Internal Auditors National Annual General Meeting Sydney, 18 May 1999

Mr Ian McPhee - Auditor-General for Australia, presented at the Canberra Evaluation Forum

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented t the Australian Society of Certified Practising Accountants Annual Research Lecture - Canberra