1565 Items found
Published: Wednesday 18 September 2024
Published

The objective of this audit is to assess whether the Department of Infrastructure, Transport, Regional Development, Communications and the Arts effectively managed the approval and administration of the Australian Government’s $2.2 billion funding commitment towards Suburban Rail Loop East.

Entity
Department of Infrastructure, Transport, Regional Development, Communications and the Arts; Infrastructure Australia
Contact

Please direct enquiries through our contact page.

Published: Thursday 3 October 2002
Published

The audit reviewed the effectiveness of HIC's approach to customer service delivery to the Australian public as customers of Medicare. The primary issues examined were whether: . HIC manages its customer service delivery performance effectively;

  • HIC's approach to people management adequately supports customer service delivery;
  • HIC obtains adequate information from customers on their needs, expectations, and perceptions of HIC's service delivery; and
  • HIC provides adequate information to customers on its services and on the service standards that customers should expect.
Entity
Health Insurance Commission
Published: Monday 3 April 2023
Published

The objective of this audit is to assess the effectiveness of the design and implementation of the Department of Agriculture, Water and the Environment’s cultural reform program prior to the July 2022 Machinery of Government changes.

Entity
Department of Agriculture, Fisheries and Forestry
Contact

Please direct enquiries through our contact page.

Published: Tuesday 18 June 2024
Published

The objective of this audit was to assess whether the Federal Court of Australia is effectively managing the use of corporate credit cards for official purposes in accordance with legislative and entity requirements.

Entity
Federal Court of Australia
Contact

Please direct enquiries through our contact page.

Published: Monday 12 November 2018
Published

The objective of this audit was to assess the effectiveness of the Department of Education and Training’s design and implementation of the Vocational Education and Training (VET) Student Loans program.

Entity
Department of Education and Training
Contact

Please direct enquiries through our contact page.

Published: Wednesday 28 April 1999
Published

The objective of the audit was to assess key aspects of the Australian Taxation Office's administration of the PAYE system in relation to employers' remittances and to identify opportunities for improvement. The audit focussed on four areas:

  • remittance monitoring, especially managing late remittances;
  • follow-up action for end of year reconciliation, including discrepancies;
  • handling compliance intelligence gained from the public; and
  • ATO compliance projects.
Entity
Australian Taxation Office
Published: Tuesday 11 March 2025
Published

The objective of the Risk Framework and associated programs of risk management activities is to support effective risk management across all ANAO operations.

Contact

Any queries about risk management in the ANAO should be directed to the Senior Director Governance, Corporate Management Group, through our contact page.

Published: Monday 16 September 2002
Published

In 1997-98, the ANAO audited the Child Support Agency (CSA), making 12 recommendations to improve its operational performance. A related report by the Joint Committee of Public Accounts and Audit supported the general findings of the ANAO audit and reinforced three ANAO recommendations in its own report. The audit examined client service in the CSA by following-up the CSA's implementation of the recommendations contained in these two previous reports and more broadly assessing whether the CSA had improved the management and delivery of its client service sine the previous ANAO audit.

Entity
Department of Family and Community Services
Published: Wednesday 11 December 2024
Published

The objective of this audit was to assess the effectiveness of the design process for the Energy Price Relief Plan.

Entity
Department of the Treasury; Department of Climate Change, Energy, the Environment and Water
Contact

Please direct enquiries through our contact page.

Published: Tuesday 22 February 2022
Published

The objective of this audit was to assess the effectiveness of the National Indigenous Australians Agency’s administration of funding for remote housing in the Northern Territory.

Entity
National Indigenous Australians Agency
Contact

Please direct enquiries through our contact page.