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Implementation of improvements to visa processing
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The ANAO could examine the measures to reduce the backlog in processing of visas, modernise the visa system and embed simplification. The ANAO agreed to consider this topic in response to Recommendation 17 of the Joint Standing Committee on Migration in its September 2024 report Migration, Pathway to Nation Building. The Department of Home Affairs has introduced new measures in its performance framework that relate to efficiency, quality, timeliness and output in visa processing. An audit could also consider the extent to which the introduction of the new performance measures has been supported by, or driven the development of, improved visa program management practices.