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Transition to a new surveillance services contract
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The ANAO could examine the Department of Home Affairs’ (Home Affairs) management of the transition to a new surveillance services contract. In its Report 498, the Joint Committee of Public Accounts and Audit (JCPAA) recommended that the ANAO undertake a performance audit of the Department of Home Affairs’ transition to the new surveillance services contract. In late 2021, Home Affairs varied the existing contract to extend its completion date by six years (to 31 December 2027) and increasing its estimated cost by $991 million (to $2.6 billion). Auditor-General Report No. 6 2021-22, which was reviewed by the JCPAA, had concluded that the department’s management of the contract had not been effective and, as a result, while surveillance services have been provided, the quantum and range of those services has fallen short of the contractual requirements. Transition activities under a new contract are scheduled to conclude in June 2028.