950 Items found
Published: Monday 3 April 2023
Published

The objective of this audit is to assess the effectiveness of the design and implementation of the Department of Agriculture, Water and the Environment’s cultural reform program prior to the July 2022 Machinery of Government changes.

Entity
Department of Agriculture, Fisheries and Forestry
Contact

Please direct enquiries through our contact page.

Published: Thursday 1 April 2004
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, Address to University of Canberra students participating in the Graduate Certificate in Performance Auditing

Published: Tuesday 26 November 1996
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Information Systems Audit and Control Association (Canberra Chapter) in conjunction with the Institute of Internal Auditors (Canberra Branch)

Published: Tuesday 18 October 2005
Published

The objective of the audit was to assess the administrative effectiveness of the ATO's management of GST compliance in the large business market segment. In conducting the audit the ANAO examined three key areas: governance - ILEC's corporate planning and reporting arrangements relevant to the management of GST compliance in the large business market segment; assessing and identifying compliance risks- how ILEC collects information relating to the large business market segment and how it uses this information to support risk identification and assessment; and managing compliance- compliance planning and the products and processes used by ILEC to manage GST compliance in the large business market segment and evaluating compliance outcomes to support future compliance planning and the targeting of GST compliance risks. In undertaking the audit, the ANAO took account of the findings of previous reviews, in particular the LCCP Review.

Entity
Australian Taxation Office
Published: Tuesday 29 November 2005
Published

The objective of the audit was to assess the ATO's administration of the LMR. Specifically, the audit sought to: examine and report on aspects of LMR governance; assess the systems, processes and controls used by the ATO to capture and process LMR data reported by providers; examine the mechanisms and strategies the ATO uses to gain assurance that providers are complying with LMR legislation; and assess the mechanisms and strategies the ATO uses to promote awareness of, and enable access to, the LMR.

Entity
Australian Taxation Office
Published: Friday 21 June 2002
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Senate Occasional Lecture Series

Published: Friday 28 August 2009
Published

Mr Ian McPhee - Auditor-General for Australia, presented at the 2009 Brookes Oration Deakin Business School, Deakin University

Published: Tuesday 3 June 1997
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Australian Taxation Office Staff Conference, Canberra

Published: Friday 20 August 2004
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the CPA Forum 2004

Published: Tuesday 26 June 2018
Published

The audit objective was to assess the effectiveness of the Department of Health's design, implementation and administration of primary healthcare under the Indigenous Australians' Health Program (IAHP).

Entity
Department of Health
Contact

Please direct enquiries through our contact page.

Published: Friday 28 June 2024
Published

This edition of Audit Lessons is targeted at those responsible for administering or overseeing grants programs. The aim of Audit Lessons is to communicate lessons from our audit work and to make it easier for people working within the Australian public sector to apply those lessons.

Contact

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Published: Wednesday 23 August 2023
Published

The objective of the audit was to assess the effectiveness of the department’s delivery of the Wildlife and Habitat Bushfire Recovery Program.

Entity
Department of Climate Change, Energy, the Environment and Water
Contact

Please direct enquiries through our contact page.

Published: Friday 28 April 2000
Published

The Commonwealth has significant involvement in national emergency management arrangements through its roles in planning, coordination between agencies, operational response, financial support, education and training, public awareness and research activities. The objectives of this performance audit were to identify the Commonwealth's current emergency management arrangements; to provide assurance to Parliament concerning the adequacy of the arrangements; and to highlight areas for improvement.

Entity
Across Agency
Published: Thursday 29 November 2007
Published

The objective of this follow-up audit is to assess the Tax Office's progress in implementing the recommendations of Audit Report No.59 2002–03, Administration of Australian Business Number Registrations, having regard to any changed circumstances, or new administrative issues, affecting the implementation of those recommendations.

 

Entity
Australian Taxation Office
Published: Thursday 16 June 2011
Published

The audit objective was to assess the effectiveness of monitoring arrangements (by the Accreditation Agency) and compliance activities (by DoHA) put in place to achieve residential aged care homes’ compliance with the Accreditation Standards and their other, related, responsibilities under the Act and its associated instruments.

The ANAO’s assessment considered whether:

— a sector-wide compliance strategy was in place and aligned with effective monitoring and compliance activities at the operational level;
— there was a clear articulation of the separat but complementary roles and responsibilities of DoHA and the Accreditation Agency; and
— performance information gathered by both agencies to support public reporting and business improvements was useful and enabled comparison of performance over time.

Entity
Department of Health and Ageing; Aged Care Standards and Accreditation Agency Ltd
Published: Tuesday 29 May 2018
Published

The objective of this audit was to examine the extent to which the Department of Infrastructure and Regional Development, now the Department of Home Affairs (the Department) has implemented the recommendations made by the ANAO in Audit Report #5 2016–17, Passenger Security Screening at Domestic Airports.

Entity
Department of Home Affairs
Contact

Please direct enquiries through our contact page.

Published: Wednesday 24 May 2023
Published

The objective of this audit was to assess the effectiveness of the governance of the Tiwi Land Council under the Aboriginal Land Rights (Northern Territory) Act 1976 and the Public Governance, Performance and Accountability Act 2013.

Entity
Tiwi Land Council
Contact

Please direct enquiries through our contact page.

Published: Wednesday 15 June 2005
Published

The objective of this audit was to assess whether DEWR's oversight of the Job Network ensures that job seekers are provided with high quality services. In particular, the ANAO examined whether DEWR had: an appropriate strategic approach to, and focus on, service quality across the Job Network; appropriate specification of the services to be provided to eligible job seekers, and of the quality of service provision; provided job seekers with a high quality of service at key Job Network service points; and appropriately monitored and reported the quality of service delivery, and appropriately managed service performance. As well, the ANAO examined whether the Job Network has appropriate mechanisms for identifying, assessing and implementing improvements to service delivery.

Entity
Department of Employment and Workplace Relations; Centrelink
Published: Monday 5 June 2023
Published

The objective of this audit was to assess the effectiveness of the Department of Health’s administration of the Community Health and Hospitals Program.

Entity
Department of Health and Aged Care
Contact

Please direct enquiries through our contact page.

Published: Wednesday 18 September 2024
Published

The objective of this audit is to assess whether the Department of Infrastructure, Transport, Regional Development, Communications and the Arts effectively managed the approval and administration of the Australian Government’s $2.2 billion funding commitment towards Suburban Rail Loop East.

Entity
Department of Infrastructure, Transport, Regional Development, Communications and the Arts; Infrastructure Australia
Contact

Please direct enquiries through our contact page.

Published: Tuesday 17 February 2015
Published

The objective of the audit was to assess the effectiveness of the Attorney-General’s Department’s administration of the Indigenous Legal Assistance Programme.

Entity
Attorney-General's Department
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 24 November 2016
Published

The objective of the audit was to assess the effectiveness of the Department of the Environment and Energy's design and implementation of the Reef Trust.

Entity
Department of the Environment and Energy
Contact

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Published: Saturday 26 June 2004
Published

Mr P.J. Barrett (AO) - Auditor-General for Australia, an Occasional Paper

Published: Tuesday 21 August 2018
Published

The audit objective was to assess the effectiveness of the Attorney-General’s Department’s design of the Data Retention Industry Grants program, including performance monitoring, reporting, evaluation and assurance arrangements.

Entity
Attorney-General's Department
Contact

Please direct enquiries through our contact page.

Published: Friday 12 March 2004
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Institute of Chartered Accountants of India

Published: Friday 28 September 2018
Published

The objective of the audit was to assess whether the Department of the Prime Minister and Cabinet effectively manages the Regional Network.

Entity
Department of the Prime Minister and Cabinet
Contact

Please direct enquiries through our contact page.

Published: Monday 8 October 2001
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Third ACAG Conference, Canberra

Published: Tuesday 20 June 2017
Published

The objective of the audit was to assess the effectiveness of the governance of the Northern Land Council in fulfilling its responsibilities and obligations under the Aboriginal Land Rights (Northern Territory) Act 1976, Native Title Act 1993 and Public Governance, Performance and Accountability Act 2013.

Entity
Department of the Prime Minister and Cabinet; Northern Land Council
Contact

Please direct enquiries relating to reports through our contact page

Published: Tuesday 19 September 2017
Published

The audit objective was to assess the effectiveness and efficiency of entities’ implementation of the Freedom of Information Act 1982.

Entity
Attorney-General’s Department; Office of the Australian Information Commissioner; Department of Social Services; Department of Veterans' Affairs
Contact

Please direct enquiries relating to reports through our contact page

Published: Wednesday 4 February 2009
Published

The objectives of this audit were to:

  • examine whether the appointment of CMAX Communications Pty Ltd as a provider of communications support and advice for the 2020 Summit was consistent with the Commonwealth procurement framework and sound principles of public administration; and
  • assess the effectiveness of the administration of the CMAX Communications contract by PM&C.
Entity
Department of the Prime Minister and Cabinet
Published: Monday 28 June 2021
Published

The objective of this audit was to assess the effectiveness of the administration of the commuter car park projects within the Urban Congestion Fund.

Entity
Department of Infrastructure, Transport, Regional Development and Communications
Contact

Please direct enquiries through our contact page.

Published: Wednesday 4 March 1998
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Institute of Internal Auditors (IIA) - Australia SOPAC ?98 The IIA - Australia, South Pacific and Asia Conference

Published: Tuesday 27 February 2024
Published

The objective of this audit was to assess the effectiveness of the Department of Health and Aged Care’s (DHAC) performance management of the Primary Health Network program.

Entity
Department of Health and Aged Care
Contact

Please direct enquiries through our contact page.

Published: Thursday 27 April 2017
Published

The objective of this audit was to assess the effectiveness to date of the implementation of the Tourism 2020 strategy by the Australian Trade and Investment Commission (Austrade) and Tourism Australia.

Entity
Australian Trade and Investment Commission (Austrade); Tourism Australia
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 29 June 2006
Published

The audit objectives were to examine the extent to which selected TSB2 and TSI Response programs: are achieving or had achieved their objectives; and had been administered effectively by DCITA according to better practice principles. To evaluate this aspect, the audit assessed DCITA's compliance with the better practice principles outlined in the Administration of Grants Better Practice Guide (May 2002) produced by the Australian National Audit Office (ANAO). There are 19 separate principles covered under the broad areas of: Planning for effective grant programs; Selecting projects; Managing and monitoring funding deeds; and Evaluating and reporting grant program performance.

Entity
Department of Communications, Information Technology and the Arts
Published: Wednesday 16 January 2019
Published

The objective of the audit was to assess whether the award of a $443.3 million grant to the Great Barrier Reef Foundation was informed by appropriate departmental advice and through processes that complied with the grants administration framework.

Entity
Department of the Environment and Energy
Contact

Please direct enquiries through our contact page.

Published: Tuesday 23 June 2009
Published

The objective of the audit, in examining the construction of the CIIDC, was to assess:

  • the adequacy of the planning and delivery processes for the project;
  • the value-for-money achieved in the delivery of the project, including with regard to the suitability of the centre for its intended purpose; and
  • the extent to which the Public Works Committee Act.
Entity
Department of Finance and Deregulation
Published: Thursday 17 December 2020
Published

The audit’s objective was to assess the effectiveness of the selection, contracting and ongoing management of investments by the Clean Energy Finance Corporation (CEFC) and the extent to which the CEFC is meeting its legislated objective.

Entity
Clean Energy Finance Corporation
Contact

Please direct enquiries through our contact page.

Published: Monday 18 June 2012
Published

The objective of the audit was to assess the effectiveness of the management of the MSS for the delivery of Centrelink services. The management of the MSS was assessed against the following criteria:

  • there are effective planning arrangements to identify and address the evolving needs of DCALB customers;
  • service delivery arrangements meet the current needs of DCALB customers; and
  • there are effective performance monitoring and reporting arrangements which are used to improve service delivery.

Around 20 per cent of the people receiving Centrelink services are identified as being from a diverse cultural and linguistic background (DCALB). DHS’ Multicultural Servicing Strategy (MSS) sets out the approach for delivering Centrelink services to DCALB customers. The MSS has four main components — Language Services, the Multicultural Services Officer program, Stakeholder Engagement Strategies and Employee Support Tools and Strategies.

Entity
Department of Human Services
Published: Wednesday 23 May 2001
Published

The audit reviewed the Australian Taxation Office's use of audit of individual taxpayers as part of its approach to encouraging taxpayer compliance. The objective of the audit was to examine the use of audit as an element of the compliance management function within the Individuals Non-Business line of the ATO.

Entity
Australian Taxation Office
Published: Wednesday 20 December 2006
Published

The objective of the audit was to assess the ATO's administration of CGT compliance in the individuals market segment. The focus of the audit was the ATO's administration of compliance by individuals with respect to the two most common CGT events: real property and share disposals. The Australian National Audit Office (ANAO) identified three key areas for review:

  • governance – the corporate planning and reporting arrangements relevant to the administration of CGT compliance in the individuals market segment, including how these are integrated with the ATO's overall approach to managing CGT;
  • identifying and assessing compliance risks – the mechanisms and strategies used to identify and assess CGT compliance risks in the individuals market segment; and
  • compliance activities – the products and processes used to manage CGT compliance in the individuals market segment.
Entity
Australian Taxation Office
Published: Monday 21 October 2002
Published

The IIF program is designed to redress the low level of provision in Australia of high risk venture capital for small new technology - based companies commercialising research and development. The objective of the audit was to determine whether the IIF program was being effectively managed by the Industry Research and Development (IR&D) Board and the Department of Industry, Tourism and Resources to achieve the program objectives. The audit focused on corporate governance arrangements for program administration, the selection process to award licences, the safeguards to protect the Commonwealth's financial interests, management of licence agreements, and program performance management. The audit also examined program results to date from available data.

Entity
Department of Industry, Tourism and Resources; Industry Research and Development Board
Published: Wednesday 29 April 2015
Published

The audit objective was to assess the effectiveness of the Australian Organ and Tissue Donation and Transplantation Authority's administration of community awareness, professional education and donor family support activities intended to increase organ an

Entity
Australian Organ and Tissue Donation and Transplantation Authority
Contact

Please direct enquiries relating to reports through our contact page.

Published: Monday 14 December 2015
Published

The objective of the audit was to assess whether appropriate steps were taken to protect the Commonwealth’s interests and obtain value for money in respect to the:

  • approval of $1.5 billion in Commonwealth funding for stage one of the East West Link project, and the June 2014 payment of $500 million of this funding; and
  • approval of $1.5 billion in Commonwealth funding for stage two of the East West Link project, and the June 2014 payment of $1 billion of this funding.
Entity
Department of Infrastructure and Regional Development; Infrastructure Australia; Department of the Treasury; Department of the Prime Minister and Cabinet; and Department of Finance.
Contact

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Published: Tuesday 14 January 2020
Published

The audit objective was to examine the effectiveness of the Department of Defence's administration of the Future Submarine Program to date.

Entity
Department of Defence
Contact

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Published: Tuesday 16 May 2000
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Medibank Private Executive Seminar Breakfast, Perth

Published: Wednesday 22 September 2021
Published

The audit objective was to assess the effectiveness of the Department of Health’s approach to improving and monitoring immunisation coverage.

Entity
Department of Health
Contact

Please direct enquiries through our contact page.

Published: Tuesday 23 April 2002
Published

To improve educational outcomes for Indigenous Australians, two main forms of assistance administered by the Commonwealth, namely the Indigenous Education Strategic Initiatives Programme (IESIP) and the Indigenous Education Direct Assistance programmes (IEDA), are currently available. The objective of the audit was to assess whether the department had efficiently and effectively managed the development and implementation of the IESIP agreements for the 2001 to 2004 quadrennium.

Entity
Department of Education Science and Training
Published: Friday 28 September 2001
Published

The objective of this follow-up audit was to assess Austrade's implementation of the recommendations contained in ANAO Report No. 4 of 1998-99 (Client Service Initiatives - Australian Trade Commission (Austrade)), and whether the implementation of the recommendations or appropriate alternative measures has improved the management and delivery of Austrade's client service.

Entity
Australian Trade Commission
Published: Tuesday 21 April 2015
Published

The objective of the audit was to assess the effectiveness of the arrangements established by the Department of the Environment for the funding and management of the Nimmie-Caira System Enhanced Environmental Water Delivery Project.

Entity
Department of the Environment
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 20 June 2012
Published

The objective of the audit was to assess the effectiveness of the Department of Agriculture, Fisheries and Forestry’s administration of the Northern Australia Quarantine Strategy. The ANAO examined whether the department had established effective:

  • administrative and governance arrangements to support NAQS;
  • processes for identifying biosecurity risks and conducting scientific activities to address identified risks;
  • arrangements for managing the quarantine aspects of Torres Strait border movements; and
  • public awareness activities that reflect identified biosecurity risks and support the program’s objectives.
Entity
Department of Agriculture, Fisheries and Forestry
Published: Thursday 13 October 2005
Published

The objectives of the audit were to: assess the effectiveness of the key evaluation methods used to review the efficacy of the Australian Government's national counter-terrorism coordination arrangements; and examine the effectiveness of the links between the key evaluation methods, and how the key evaluation methods contribute to the process of continuous improvement.

Entity
Attorney General's Department; The Department of the Prime Minister and Cabinet
Published: Monday 23 June 2003
Published

In January 2000, the ANAO published a Better Practice Guide (BPG) Business Continuity Management, Keeping the wheels in motion (the Guide). The Guide established that the objective of Business Continuity Management (BCM) is to ensure the uninterrupted availability of all key business resources required to support essential (or critical) business activities. This is achieved by organisations building resilience (controls and redundancy) into business operations to prevent, or minimise, the likelihood of business continuity risks occuring and, also, developing plans that minimise the impact should they occur. The primary objective of this audit was to examine BCM arrangements across four Commonwealth organisations, to assess whether their existing BCM frameworks ( or frameworks under development) exhibit the principles espoused in the Guide. At the Commonwealth - wide level, the ANAO considered the continuing relevance of the principles presented in the Guide.

Entity
Across Agency
Published: Saturday 21 August 2004
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, Address to the Challenge of Change : Driving Governance and Accountability CPA Forum 2004

Published: Friday 13 October 1995
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the International Consortium on Governmental Financial Management - Washington

Published: Monday 31 March 2025
Published

The objective of the audit was to assess the effectiveness of the Department of Finance’s and selected entities’ implementation of the Australian Government’s campaign advertising framework.

Entity
Department of Finance; Australian Electoral Commission; Attorney‐General’s Department; Department of Health and Aged Care
Contact

Please direct enquiries through our contact page.

Published: Tuesday 6 February 2007
Published

The objective of the audit was to assess the application of the outcomes and outputs framework in Australian Government agencies. The audit included a review of:

  • the outcomes and outputs of agencies and the integration of the outcomes and outputs framework into agencies' operations;
  • the extent to which agencies' performance indicators incorporated better practice characteristics to enable agencies to meet their performance reporting obligations;
  • agencies' processes for capturing, monitoring and reporting financial and performance information and the extent to which outcomes and outputs information was used in agency decision-making; and
  • the extent that agencies met their external reporting and accountability obligations.

The audit consisted of a survey of 44 agencies subject to the Financial Management and Accountability Act 1997 (FMA Act) undertaken in October 2005 and detailed audit testing in three of those agencies. The purpose of the survey was to provide cross-agency data in relation to agencies' implementation of the framework during the period 2002–03 to 2005–06. The ANAO received responses from all 44 agencies, although not all agencies responded to all questions. The ANAO did not audit the information provided by survey participants and the reported results are based on agencies' responses to the survey.

The agencies at which detailed audit testing was undertaken were:

  • Department of Education Science and Training;
  • the then Department of the Environment and Heritage; and
  • IP Australia.
Entity
NO-DEPTS-LISTED
Published: Wednesday 10 October 2001
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented an the Australasian Evaluation Society - International Conference

Published: Tuesday 1 March 2016
Published

The audit objective was to assess the effectiveness of the Department of Social Services' administration of Early Intervention Services for Children with Disability.

Entity
Department of Social Services
Contact

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Published: Friday 5 March 2004
Published

In 1997, and subsequently in 1999, the Australian Government introduced two major spending packages with a total value of almost $1 billion. These spending packages were designed to address the challenges posed by the issue of climate change and to meet Australia's domestic and international commitments. Since its inception in 1998, the Australian Greenhouse Office has been responsible for the implementation of greenhouse related programs from these two major spending packages. The objective of the audit was to examine and report on the administrative efficiency and effectiveness of seven major programs administered by the Australian Greenhouse Office.

Entity
Australian Greenhouse Office
Published: Tuesday 20 November 2018
Published

The objective of the audit was to assess whether the Royal Australian Mint’s strategies for addressing the impacts of declining demand for Australian circulating coins are appropriate and effective.

Entity
Royal Australian Mint
Contact

Please direct enquiries through our contact page.

Published: Friday 3 February 2017
Published

The audit objective was to assess whether the Department of the Prime Minister and Cabinet has effectively established and implemented the Indigenous Advancement Strategy to achieve the outcomes desired by government.

Please note: Aboriginal and Torres Strait Islander people should be aware that this website may contain images of deceased people.

Entity
Department of the Prime Minister and Cabinet
Contact

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Published: Wednesday 29 May 2024
Published

The objective of this audit was to assess the effectiveness of the design of the Growing Regions Program.

Entity
Department of Infrastructure, Transport, Regional Development, Communication and the Arts; Department of Industry, Science and Resources
Contact

Please direct enquiries through our contact page.

Published: Tuesday 30 September 2003
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Committee for Economic Development of Australia, Sydney, 30 Sept

Published: Wednesday 22 August 2018
Published

The objective of this audit was to examine the design and conduct of the award of funding under the Community Development Grants Program (CDGP).

Entity
Department of Infrastructure, Regional Development and Cities
Contact

Please direct enquiries through our contact page.

Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Tuesday 9 March 2021
Published

The objective of the audit was to examine the effectiveness of the Department of Veterans’ Affairs' (DVA's) planning and management of the Veteran Centric Reform (VCR) program.

Entity
Department of Veterans' Affairs
Contact

Please direct enquiries through our contact page.

Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Friday 31 May 2019
Published

The objective of the audit was to assess whether the Department of Infrastructure, Regional Development and Cities had designed and implemented appropriate governance and administration arrangements for the transition and delivery of sustainable reforms to services on Norfolk Island.

Entity
Department of Infrastructure, Regional Development and Cities
Contact

Please direct enquiries through our contact page.

Published: Wednesday 20 November 2024
Published

The audit objective was to examine whether the selected entities have implemented a selection of agreed parliamentary committee and Auditor-General recommendations.

Entity
Indigenous Business Australia; National Indigenous Australians Agency
Contact

Please direct enquiries through our contact page.

Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Thursday 17 March 2022
Published

The audit objective was to assess the effectiveness and efficiency of the management of threatened species and ecological communities under the Environment Protection and Biodiversity Conservation Act 1999.

 

Entity
Department of Agriculture, Water and the Environment
Contact

Please direct enquiries through our contact page.

Published: Tuesday 2 February 2016
Published

The objective of this audit was to assess how effectively the Defence Science and Technology Group (DSTG) administers the science and technology work it undertakes for the Australian Defence Organisation.

Entity
Department of Defence
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 20 January 2016
Published

The objective of the audit was to assess the effectiveness of the Department of Infrastructure and Regional Development’s design and implementation of the first funding round of the Bridges Renewal Programme.

Entity
Department of Infrastructure and Regional Development
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Thursday 10 September 2020
Published

The objective of this audit was to assess the effectiveness of the Department of Defence’s design process and implementation to date of the Defence Export Strategy.

Entity
Department of Defence
Contact

Please direct enquiries through our contact page.

Published: Wednesday 4 May 2016
Published

The audit objective was to assess the effectiveness of selected departments’ implementation of deregulation initiatives.

Entity
Department of the Prime Minister and Cabinet; Department of Communications and the Arts; Department of Health; Department of Industry, Innovation and Science
Contact

Please direct enquiries relating to reports through our contact page.

Published: Friday 5 June 2015
Published

The objective of the audit was to assess the effectiveness of the Department of Foreign Affairs and Trade’s management of Australian aid to Vanuatu.

Entity
Department of Foreign Affairs and Trade
Contact

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Published: Thursday 10 December 2015
Published

The objective of the audit was to assess the effectiveness of the Department of Immigration and Border Protection’s (DIBP) management of compliance with visa conditions. To form a conclusion against this objective, the ANAO assessed whether DIBP:

  • effectively manages risk and intelligence related to visa holders’ non-compliance with their visa conditions;
  • promotes voluntary compliance through targeted campaigns and services that are appropriate and accessible to the community;
  • conducts onshore compliance activities that are effective and appropriately targeted; and
  • has effective administrative arrangements to support visa holders’ compliance with their visa conditions.
Entity
Department of Immigration and Border Protection
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 22 May 2019
Published

The audit’s objective was to determine if the Bureau of Meteorology’s processes support the delivery of effective extreme weather services.

Entity
Bureau of Meteorology
Contact

Please direct enquiries through our contact page.

Published: Thursday 29 June 2000
Published

The objective of this follow-up audit was to assess whether Defence had taken appropriate action on recommendations made in the ANAO's 1995 audit report on Management Audit Branch (MAB), which is responsible for internal audit in Defence, and to assess whether the internal audit function in Defence could be improved.

Entity
Department of Defence
Published: Friday 7 May 2021
Published

The objective of this audit was to assess the effectiveness and efficiency of Indigenous Business Australia’s (IBA's) management of its business support and investment activities.

Entity
Indigenous Business Australia
Contact

Please direct enquiries through our contact page.

Published: Wednesday 27 June 2018
Published

The objective of this audit was to assess the department’s design, implementation and monitoring of select 2014–15 and 2015–16 Budget measures aimed at achieving $1.2 billion in savings and other benefits.

Entity
Department of Health
Contact

Please direct enquiries relating to potential audits through our contact page.

Published: Thursday 27 January 2011
Published

The objective of the audit was to assess whether the Better Regions Program has been effectively designed and administered. The audit scope included examination of all 106 Better Regions projects.

Entity
Department of Regional Australia, Regional Development and Local Government
Published: Friday 29 June 2007
Published

The objective of the audit is to examine and report on the efficiency and effectiveness of AFP's administration and management of its overseas deployments. The audit specifically examines two deployments and focuses on strategic and operational planning and logistics. The audit examines a planned, long-term overseas deployment (as part of the Participating Police Force (PPF) within the Regional Assistance Mission to Solomon Islands (RAMSI)) and a crisis-driven deployment in response to a specific event (Disaster Victim Identification (DVI) assistance to Thailand following the Indian Ocean Tsunamis of 26 December 2004).

Entity
Australian Federal Police
Published: Wednesday 31 August 2016
Published

The audit objective was to examine whether Airservices Australia has effective procurement arrangements in place, with a particular emphasis on whether consultancy contracts entered into with International Centre for Complex Project Management (ICCPM) in association with the OneSKY Australia project were effectively administered.

Entity
Airservices Australia
Contact

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Published: Tuesday 25 June 2024
Published

The audit objective was to assess whether the Department of Defence's (Defence's) arrangements for the operation and maintenance of the Mulwala and Benalla facilities beyond June 2020 were established through appropriate processes and in accordance with the Commonwealth Procurement Rules (CPRs).

Entity
Department of Defence
Contact

Please direct enquiries through our contact page.

Published: Wednesday 28 June 2006
Published

The audit objectives were to report on the implementation status of the parliamentary resolutions and other actions arising out of the six recommendations made in the final PSC Report, Review by the Parliamentary Service Commissioner of Aspects of the Administration of the Parliament. The audit also broadly examined the impact of implementation of the parliamentary resolutions on aspects of: the level of services provided to the Parliament generally following amalgamation of the three former parliamentary departments into the Department of Parliamentary Services; and accommodation space within Parliament House. The designated audit agency was the Department of Parliamentary Services (DPS).

Entity
Department of Parliamentary Services
Published: Thursday 16 April 2020
Published

The objective of this audit was to examine the Department of Foreign Affairs and Trade’s (DFAT’s) achievement of value for money objectives in the delivery of Official Development Assistance (aid) through facility arrangements.

Entity
Department of Foreign Affairs and Trade (DFAT)
Contact

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Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Thursday 5 May 2016
Published

The audit objective was to assess the effectiveness of the Department of Human Services' administration of the Financial Information Service.

Entity
Department of Human Services
Contact

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Published: Thursday 30 April 2015
Published

The objective of the audit was to assess the effectiveness of the Attorney-General’s Department’s administration of the terms of the Natural Disaster Relief and Recovery Arrangements Ministerial determination.

Entity
Attorney-General's Department; Emergency Management Australia
Contact

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Published: Friday 27 June 2008
Published

The audit objective was to examine if ACMA is, in respect of commercial broadcasting services, effectively discharging its regulatory responsibilities under the BSA. The audit examined ACMA's:

  • monitoring of commercial broadcasters' compliance with the BSA;
  • addressing non compliance with, and enforcement of, the BSA;
  • collection of broadcast licence fees; and
  • monitoring and reporting of its regulatory performance in respect of commercial broadcasting.
Entity
Australian Communications and Media Authority
Updated: Wednesday 4 March 2020
Updated

The ANAO’s primary relationship is with the Australian Parliament, particularly the Joint Committee of Public Accounts and Audit (JCPAA).

The ANAO also has an important relationship with the accountable authorities of Commonwealth entities, who have primary responsibility for and control over public sector entities’ operations. This relationship is supported by the ongoing engagement undertaken with officials of audited entities and audit committees.

Further, the ANAO invests in a number of relationships to support its ability to be a learning organisation through the two-way exchange and sharing of information and practices, and to support other nations through peer-to-peer institutional capacity development. These relationships include the Australasian auditing community as a member of the Australasian Council of Auditors-General (ACAG). The ANAO also has close links with the international and regional auditing community through the International Organisation of Supreme Audit Institutions (INTOSAI) and its regional working groups, and contributes to the delivery of the Australian Government’s aid program in the Indo-Pacific region. The ANAO values its relationships with the Australian Accounting Standards Board (AASB) and the Auditing and Assurance Standards Board (AUASB), in their roles of setting and maintaining professional and ethical standards for the accounting and auditing professions, which underpin the delivery of quality audit services.

Contact

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Published: Wednesday 29 May 2019
Published

The objective of the audit was to assess the effectiveness of the coordination arrangements of key Australian Government entities operating in Torres Strait.

Entity
Across entities
Contact

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Published: Monday 17 June 2024
Published

The objective of this audit was to assess the effectiveness of the evaluation of selected Australian Government pilot programs.

Entity
Department of Health and Aged Care; Department of Veterans’ Affairs; Department of Home Affairs
Contact

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Published: Wednesday 18 October 2006
Published

On 9 May 2006, the Auditor-General advised the then Minister for Transport and Regional Services that he would undertake a performance audit and that the specific audit objectives and approach would be established once officers of the Australian National Audit Office (ANAO) had the opportunity to undertake preliminary enquiries with senior staff in Airservices Australia and the Department of Transport and Regional Services (DOTARS). On 31 May 2006, the Auditor-General designated a performance audit under Section 18 of the Auditor-General Act 1997 (Auditor-General Act). The objectives of the performance audit were to: examine the development and administration by Airservices Australia of its contracts with the Solomon Islands Government for upper airspace management; assess the regularity of payments made under the contracts and steps taken by Airservices Australia in respect of any irregularities; and make recommendations for any improvements in the processes employed by Airservices Australia in developing and administering these and similar contractual arrangements.

Entity
Airservices Australia
Published: Monday 16 June 2003
Published

In 2000, the ANAO tabled Audit Report No 49 1999-2000, Indigenous Land Corporation operations and performance. The 2000 audit made nine recommendations for improvement. This follow-up audit examined the Indigenous Land Corporation's implementation of the recommendations of the 2000 audit.

Entity
Department of Immigration and Multicultural and Indigenous Affairs
Published: Wednesday 25 June 2003
Published

The objective of the audit was to report to Parliament on the progress Defence has made since June 2001 in implementing appropriate strategies for recruiting, developing and retaining skilled IT personnel. The audit focused on management of specialist information system skills and did not examine skills needed by users of information systems, although the latter is of obvious importance for overall performance. In June 2001, the Joint Committee of Public Accounts and Audit (JCPAA), after reviewing the ANAO's Audit Report No. 11 Knowledge System Equipment Acquisition Projects in Defence, commented that its major concern about Defence's ability to develop a knowledge edge with adequate coherence, centred on Defence's ability to recruit, develop and retain skilled individuals needed in all parts of the DIE. The JCPAA recommended that the ANAO conduct an audit of Defence's strategies for recruiting, developing and retaining skilled IT personnel.

Entity
Department of Defence
Published: Wednesday 10 June 2015
Published

The objective of the audit was to assess the effectiveness of the Department of Immigration and Border Protection’s identity verification arrangements for applicants in the Citizenship Program.

Entity
Department of Immigration and Border Protection
Contact

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Published: Tuesday 9 December 2014
Published

The objective of the audit was to assess the effectiveness of the Department of the Environment’s administration of the Biodiversity Fund program.

Entity
Department of the Environment
Contact

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Published: Thursday 22 June 2017
Published

The objective of the audit was to assess the effectiveness of the Department of Health's strategies for managing a communicable disease emergency.

Entity
Department of Health
Contact

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Published: Friday 1 June 2001
Published

The audit examined the design, management and reporting of performance information for the Natural Heritage Trust (NHT) which is administered by the Commonwealth Departments of Environment and Heritage, and Agriculture, Fisheries and Forestry. The objective of the audit was to examine and report on the performance information used to support the administration of $1.5 billion in Commonwealth financial assistance; and compliance with legislative requirements for performance monitoring and reporting.

Entity
Agriculture Fisheries and Forestry - Australia; Department of the Environment and Heritage; Department of Agriculture
Published: Wednesday 6 December 2017
Published

The objective of the audit was to assess the arrangements established by the Department of Education and Training to monitor the impact of Australian Government school funding.

Entity
Department of Education and Training
Contact

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Published: Wednesday 16 May 2007
Published

The audit objectives were to examine if:

  • DCITA had effectively planned and administered the HiBIS and BC Stage 1 programs; and
  • the programs had achieved their objectives.

The audit focused on DCITA's activities to support the planning, implementation, monitoring and reporting of HiBIS and BC Stage 1 programs.

Entity
NO-DEPTS-LISTED
Published: Monday 8 April 2002
Published

The audit was undertaken following advice from the Joint Committee of Public Accounts and Audit (JCPAA) to the Auditor-General that assurance that ABC programming adequately reflects the ABC's Charter was an audit priority of Parliament. The objective of the audit is to provide Parliament with this assurance. The focus of the audit was on the governance arrangements of the ABC Board and management that enable the ABC to demonstrate the extent to which it is achieving its' Charter obligations, and other related statutory requirements, efficiently and effectively. The scope of the audit was as follows:

  • Review the ABC's corporate governance framework against better practice models. The ANAO had regard to the ABC's unique role as a national public broadcaster established as a budget funded Commonwealth statutory authority subject to the Commonwealth Authorities and Companies Act 1997.
  • Examine the ABC Board's approach to the interpretation of the Charter requirements of the ABC and the setting of strategic directions, and management's administrative arrangements for implementing the strategic directions established by the Board.
  • Examine the ABC's performance information framework, the development, documentation and use of performance measures in relation to targets and/or objectives, the monitoring and reporting of performance and its' inter-relationship with the corporate planning and budgetary processes, particularly in relation to the strategic directions set by the Board.

The audit did not examine the overall management of the ABC. In keeping with the audit scope, the audit examined ways in which the ABC aligns its' strategic directions with its' Charter requirements for programs broadcast on radio, television and on-line and assures itself, and Parliament, about the achievement of its' Charter obligations. Further, the audit did not examine the operations of ABC Enterprises or symphony orchestras that operate as ABC-owned subsidiary companies.

Entity
Australian Broadcasting Corporation
Published: Tuesday 26 June 2012
Published

Mr Mr Ian McPhee - Auditor-General for Australia, presented to the Institute of Public Administration Australia, ACT Division

Published: Thursday 23 January 2025
Published

The objective of the audit was to assess whether the Bureau of Meteorology is effectively managing assets in its observing network.

Entity
Bureau of Meteorology
Contact

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Published: Tuesday 12 June 2007
Published

The objective of the audit is to assess the effectiveness of the ATO's administration of debt collection. Micro-business debt is a particular focus of attention. The three key areas examined are:

  • strategies–especially the ATO's initiatives trialled in 2006;
  • infrastructure–the IT systems, people, policy and processes and risk management framework supporting the collection of debt; and
  • management and governance–planning, monitoring and reporting mechanisms and liaison with stakeholders.

The ANAO focused on the work of the campaigns area within the Debt Line, which has collection responsibility for 90 per cent of collectable debt cases and responsibility for other key, centralised functions such as reporting, quality assurance review, consistency and best practice, and the debt collection initiatives.

Entity
NO-DEPTS-LISTED
Published: Tuesday 29 May 2001
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Public Sector Risk Management Conference

Published: Saturday 6 April 2002
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at a Laboratory for Politicians and Top Managers from Different Public Institutions in Europe

Published: Thursday 3 December 2015
Published

The audit objective was to assess the effectiveness of the Department of Health’s and the Department of Human Services’ management and administration of the Child Dental Benefits Schedule.

Entity
Department of Health; Department of Human Services
Contact

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Published: Monday 7 June 2021
Published

The objective of the audit was to assess the Department of Agriculture, Water and the Environment’s effectiveness in responding to non-compliance with plant and animal biosecurity requirements.

Entity
Department of Agriculture, Water and the Environment
Contact

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Published: Wednesday 23 October 2024
Published

The objective of the audit was to assess the effectiveness of the Department of Health and Aged Care’s fraud control arrangements, with a specific focus on the Indigenous Australians’ Health Programme.

Entity
Department of Health and Aged Care
Contact

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Published: Wednesday 8 July 2015
Published

The objective of the audit was to assess the effectiveness of the administration of procurement initiatives to support opportunities for Indigenous Australians.

Entity
Department of Defence; Australian Taxation Office; Department of Human Services; Department of Employment; Department of Industry and Science; and Department of Education and Training
Contact

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Published: Wednesday 31 May 2023
Published

The objective of this audit was to assess the effectiveness of Services Australia's management of social security and welfare debt. 

Entity
Services Australia
Contact

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Published: Thursday 23 April 2015
Published

The objective of the audit was to assess the effectiveness of the Department of Employment’s administration of the Fair Entitlements Guarantee.

Entity
Department of Employment
Contact

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Published: Wednesday 26 June 2024
Published

The objective of the audit was to assess the effectiveness of the transitional arrangements from the Cashless Debit Card (CDC) program to the Enhanced Income Management program.

Entity
Department of Social Services; Services Australia
Contact

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Published: Thursday 25 September 2014
Published

The objective of the audit is to assess the effectiveness of the Department of the Prime Minister and Cabinet’s implementation of food security initiatives for remote Indigenous communities.

Entity
Department of the Prime Minister and Cabinet
Contact

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Published: Tuesday 24 July 2001
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Public Service and Merit Protection Commission Senior Executive Service (SES) Breakfast Seminar Series