1473 Items found
Published: Friday 11 December 1998
Published

The audit considered the way organisations in the APS process and use cost information. The specific objective was to form an opinion on whether costing processes and uses were: valid, cost effective, and in accordance with the principles of better practice.

Entity
Across Agency
Published: Wednesday 10 May 2000
Published

The audit reviewed the effectiveness and probity of the policy development processes and implementation of improved access to Magnetic Resonance Imaging services. The objective of the audit was to examine and report on the effectiveness and probity of the processes involved in:

(a) the development and announcement of the proposal to improve access to Magnetic Resonance Imaging (MRI) services announced in the 1998 Budget, including negotiation with the diagnostic imaging profession; and

(b) the registration of 'eligible providers' and 'eligible equipment' to enable the payment of claims for MRI services on the Medicare Benefits Schedule

Entity
Across Agency
Published: Thursday 30 January 2014
Published

The objective of the audit was to assess the effectiveness of the Department of the Environment’s administration of the Strengthening Basin Communities Program.

Entity
Department of the Environment
Published: Monday 16 June 2014
Published

The audit objective was to assess the effectiveness of the Department of Human Services’ management of the trials of intensive service delivery for customers with complex needs.

Entity
Department of Human Services
Contact

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Published: Wednesday 24 July 2002
Published

The audit examined the Aboriginal and Torres Strait Islander Commission's (ATSIC's) grant management practices. The audit sought to determine if ATSIC provides fair and equal access to funding, what the risks to the grants program are, if decision-makers receive the key information they need to make informed funding decisions, and if ATSIC staff complying with grants procedures. The ANAO did not examine the appropriateness of the funding decisions made by regional councils.

Entity
Aboriginal and Torres Strait Islander Commission
Published: Wednesday 26 April 2000
Published

Tactical fighter operations (TFOs) form the basis of Australia's current military capability to ensure air superiority. Air superiority over the Australian territory and maritime approaches is an essential element in Australia's defence strategy. The audit objectives were to:

  • assess whether the resources used to provide the F/A-18 tactical fighter force operational capability are managed cost-effectively; and
  • identify areas for improvement in the coordination, planning and practices employed in administration of tactical fighter operations.
Entity
Department of Defence
Published: Monday 15 December 1997
Published

The objective of the audit was to review the efficiency, economy and administrative effectiveness of departmental activities leading to the letting of the contract with SPCL and its subsequent administration. This included, among other things, an examination of action taken to protect the Commonwealth's interests and the adequacy of relevant departmental guidelines and processes. A primary aim of the audit was to identify the facts of the particular case, including any administrative inadequacies that led to unnecessary financial exposure for the Commonwealth and less than satisfactory outcomes. In particular, the audit aimed to identify elements of better practice that could be followed under similar circumstances or programs in the future.

Entity
Department of Education, Training and Youth Affairs
Published: Friday 19 December 2003
Published

The objective of the audit was to assess the Australian Agency for International Development's (AusAid) planning for, and management of, the delivery of aid to East Timor. The audit examined Australia's emergency and humanitarian response following the crisis in East Timor in 1999; AusAID's post-crisis strategy for assisting East Timor; coordination with overseas donors; and financial contributions to multilateral reconstruction assistance. Australia's bilateral assistance, comprising shorter-term transitional assistance and medium-term development assistance, was also examined.

Entity
Australian Agency for International Development (AusAID)
Published: Wednesday 14 June 2006
Published

The objective of this follow-up audit was to review FaCSIA's progress in implementing the recommendations of Audit Report No.17 1999–2000. The focus was whether FaCSIA had maintained or improved its oversight, coordination and administration of the CSHA for both the 1999 CSHA and the 2003 CSHA, in line with the recommendations and findings identified in the previous ANAO audit.

Entity
Department of Families Community Services and Indigenous Affairs
Published: Thursday 12 December 2002
Published

The audit theme was financial management and accountability. The audit concluded that six of the eight organisations had satisfactory payment of accounts processes and that GST administration control frameworks had been implemented. Payment of accounts processes could be improved by greater use of information technology whereas using risk management; formalising the BAS preparation procedures; and increasing monitoring and review procedures could improve GST administration.

Entity
Across Agency
Published: Thursday 28 October 2010
Published

The Civil Aviation Safety Authority (CASA) is responsible for regulating aviation safety in Australia, the safety of Australian aircraft operating overseas as well as for regulating and administering Australia's airspace. In September 2008, the Senate Committee on Rural and Regional Affairs and Transport presented a report on the Administration of the Civil Aviation Safety Authority and related matters. That report made three recommendations, one of which requested an Australian National Audit Office (ANAO) audit of CASA's implementation and administration of the regulation of aircraft operators' Safety Management Systems (SMS'). ANAO agreed to this request with the objective of the audit being to assess CASA's implementation and administration of an SMS approach to regulating aircraft operators.

An SMS is a systematic approach to managing safety, which encompasses organisational structures, accountabilities, policies and procedures. Amendments to the Convention on International Civil Aviation (commonly referred to as the Chicago Convention) made in 2006 require that contracting states regulate the SMS' of aircraft operators. As a contracting state to the Chicago Convention, Australia is required to mandate that aircraft operators implement an SMS.

Entity
Civil Aviation Safety Authority
Published: Tuesday 26 February 2008
Published

The audit objective was to determine whether DIAC's biometrics program had appropriate:

  • business review processes (including a business case);
  • authorisation;
  • business and IT governance arrangements; and
  • IT project management and systems development arrangements.
Entity
Department of Immigration and Citizenship
Published: Wednesday 12 June 2013
Published

The objective of the audit was to assess the efficiency and effectiveness of the establishment, implementation and administration of the general component of the Local Jobs stream of the Jobs Fund, with a particular focus on the establishment of program objectives and the extent to which approved grants have demonstrably contributed to the cost-effective achievement of those objectives.

Entity
Department of Education, Employment and Workplace Relations
Contact

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Published: Wednesday 20 June 2007
Published

The objective of this audit was to assess the Department of Industry, Tourism and Resources' management of the Pharmaceuticals Partnerships Program. The audit focused on how the department:

  • promoted the Program and assessed applications for funding;
  • managed the funding agreements; and
  • managed the Program's governance arrangements.
Entity
NO-DEPTS-LISTED
Published: Thursday 2 June 2005
Published

The objectives of the audit were to:determine whether entities had established effective internal control frameworks and processes to mitigate the risks associated with FBT obligations and transactions;assess whether the internal control frameworks and processes supported the payment of FBT and the reporting of reportable fringe benefit amounts (RFBAs) on employee payment summaries in accordance with the legislation;identify sound and better practices in the administration, management and operation of systems for collecting, collating, calculating, reporting and remitting FBT; and as necessary, recommend improvements in the controls and practices relating to the administration of FBT in the audited entities.

Entity
Commonwealth Scientific and Industrial Research Organisation; Department of Defence; Australian Taxation Office
Published: Tuesday 20 April 2010
Published

The objective of this audit was to assess the effectiveness of the administration of specific climate change programs by the departments of the Environment, Water, Heritage and the Arts and Resources, Energy and Tourism. In undertaking this audit, particular emphasis was given to the implementation of good administrative practice and the extent to which the program objectives were being met. The audit followed four lines of inquiry:

  • development of program objectives and assessment of program risks;
  • assessment and approval of competitive grant applications;
  • assessment and approval of rebate applications; and
  • measurement and reporting of program outcomes.
Entity
Department of the Environment, Water, Heritage and the Arts; Department of Climate Change and Energy Efficiency; Department of Resources, Energy and Tourism
Published: Wednesday 13 March 2002
Published

In view of the significant level of investment by Commonwealth agencies in the implementation and production of Financial Management Information Systems (FMISs), the ANAO, in conjunction with Gartner, undertook a benchmarking study within the Commonwealth budget sector with the objective of determining and reporting on FMIS:

  • implementation and production costs; and
  • implementation timeframes.

The benchmarking study also provides some data on resource support, size, volume and utilisation of the FMIS information. These data and metrics have significant implications for FMIS product selection. This study follows on from ANAO Audit Report No.12 'Selection, Implementation and Management of Financial Management Information Systems in Commonwealth Agencies', which was tabled in September 2001. That report provided details of the results of FMIS selections and implementations across the same eight Commonwealth budget sector agencies (the Commonwealth peer group) considered in this benchmarking study.

Entity
Across Agency
Published: Thursday 18 July 2002
Published

The overall objective of the audit was to determine whether Health's management and operation of selected IT systems:

  • met industry better practice;
  • met quality and service delivery parameters set by Health and, if applicable, by the Government; and
  • operate effectively, efficiently and economically.

The audit applied selected processes from CobiT (Control Objectives for Information and Related Technology) to assist with the assessment of key aspects of Health's management and operation of IT. The audit builds on ANAO's earlier IT audits using CobiT.

Entity
Department of Health and Ageing
Published: Wednesday 11 December 2013
Published

The objective of the audit was to assess the effectiveness of the Torres Strait Regional Authority’s administration of its program and service delivery functions.

Entity
Torres Strait Regional Authority
Contact

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Published: Monday 23 June 2014
Published

The audit objective was to determine whether Australian Government agencies were implementing appropriate policies and processes to identify and manage conflicts of interest.

Entity
Across Agencies
Contact

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Published: Wednesday 23 June 2004
Published

The objective of the audit was to assess whether protective security functions in selected organisations were being effectively managed. In considering effectiveness, the audit assessed whether protective security arrangements: - were designed within the context of the business framework and the related security risks identified by the organisation; and - provided an appropriate level of support for the organisation's operations and the delivery of its services.

Entity
Attorney-General’s Department; Department of Family and Community Services; Commonwealth Scientific and Industrial Research Organisation; Special Broadcasting Service Corporation
Published: Tuesday 22 April 2003
Published

The audit assessed DITR's and the ATO's administration of the R&D Tax Concession including review processes for registration and subsequent expenditure claims, by eligible companies. In particular, the audit focussed on measuring performance, risk management, and information systems including security and data integrity.

Entity
Australian Taxation Office; Department of Industry Tourism and Resources
Published: Thursday 10 October 1996
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Launch of MAB/MIAC Report 22: Guidelines for Managing Risk in the Australian Public Service, Canberra

Published: Thursday 30 May 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Human Services' arrangements for engaging and managing External Collection Agencies to recover debts arising from Centrelink payments.

Entity
Department of Human Services
Contact

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Published: Monday 25 February 2002
Published

The Senate Order of 20 June 2001, required all FMA agencies to list contracts over $100 000 on the Internet. FMA agencies were to indicate, amongst other things, whether the contracts contained provisions requiring the parties to maintain confidentiality of any of its provisions or whether any provisions of the contract were regarded by the parties as confidential. The Senate Order also requested the ANAO to conduct an examination of a number of such contracts, and indicate whether any inappropriate use of confidentiality provisions was detected in that examination. The Government agreed that agencies would comply with the spirit of the Order because it was committed to transparency of Commonwealth contracts. The Government also indicated that agencies' compliance with the Order would be progressive as agencies refine arrangements and processes to meet the requirements

Entity
Across Agency
Published: Tuesday 16 December 2008
Published

The audit objective was to assess how well agencies manage their websites. Particular attention was given to the audited agencies' website purposes, risk management and planning, policies, content management procedures, and performance monitoring and reporting. These elements provide the framework for the design, implementation and operation of websites.

Entity
Australian Bureau of Statistics; Department of Agriculture, Fisheries and Forestry; Department of Foriegn Affairs and Trade
Published: Tuesday 14 December 2004
Published

The objective of the audit was to assess the administrative effectiveness of Customs' Container Examination Facilities. Particular emphasis was given to the following areas: target selection processes; target development strategies; intervention processes; and facilities operation.

Entity
Australian Customs Service
Published: Monday 28 May 2001
Published

The audit was conducted as a joint financial statement and performance audit of Centrelink's Information and Technology (I&T) systems. The objective of the financial statement component of the audit was to express an opinion on whether Centrelink could rely on its I&T systems to support production of a reliable set of financial information for the financial statements. The objective of the performance audit component was to determine whether Centrelink's I&T systems outputs adequately met quality and service delivery targets.

Entity
Centrelink
Published: Tuesday 1 April 2003
Published

The objective of the performance audit was to review the progress in the delivery of contractual commitments for Industry Development (ID) for the five contracts awarded under the IT Outsourcing Initiative. In particular, the audit examined the effectiveness of the monitoring by DCITA of achievement against contractual commitments for ID; assessed the impact of changes to the IT outsourcing environment on the management and monitoring of ongoing ID obligations; and identified practices that have improved administrative arrangements.

Entity
Department of Communications, Information Technology and the Arts
Published: Wednesday 25 January 2006
Published

The ANAO conducted fieldwork in each of the audited agencies to identify the processes they used to design and review forms. The ANAO also identified the extent to which the agencies' forms are available online and their approaches to placing forms online.

Entity
Australian Bureau of Statistics; Centrelink; Child Support Agency; Medicare Australia
Published: Wednesday 3 October 2012
Published

The objective of the audit was to assess the effectiveness of the Department of Education, Employment and Workplace Relations' administration of the Community Support Program. The program aims to improve access to child care, especially in areas where the market would otherwise fail to provide services.

Entity
Department of Education, Employment and Workplace Relations
Published: Thursday 17 October 1996
Published

Grants Scheme in Audit Report No.33 of 1993-94. The major recommendations in that report related to:

  • improved quality of claims and control measures;
  • optimisation of management planning and control;
  • rationalisation of the strategic planning structure;
  • improved responsiveness of the scheme; and
  • improved accountability to Parliament.

The objective of this follow-up audit was to form an opinion on Austrade's progress with implementing the recommendations of Audit Report No.33 of 1993-94.

Entity
Australian Trade Commission
Published: Tuesday 17 May 2005
Published

The objective of the audit was to form an opinion about DVA's management of the current and future demand for VHC services. To form an opinion, the Australian National Audit Office (ANAO) examined whether DVA:effectively planned the distribution of VHC resources; distributed VHC resources according to its planning; and monitored and evaluated how effectively it managed the demand for VHC services. To form an opinion against the audit objective, the ANAO interviewed DVA personnel, examined DVA documents, interviewed personnel at a selection of Agencies, Service Providers and stakeholders, and reviewed relevant literature.

Entity
Department of Veterans' Affairs
Published: Wednesday 1 May 2002
Published

An Assurance and Control Assessment audit of recordkeeping was undertaken across four Commonwealth organisations to assess whether their recordkeeping policies, systems and processes accord with requirements under the Archives Act 1983, with relevant government policies, and with accepted standards and recordkeeping principles; and to identify better practices and recommend improvements. The audit addressed both electronic and traditional records.

Entity
Across Agency
Published: Thursday 15 September 2011
Published

The audit objective was to assess the effectiveness of DEEWR’s administration of FWEIP. The three high level criteria that were used to make this assessment were the appropriateness of DEEWR’s:

  • program planning and design;
  • selection and engagement of providers; and
  • program monitoring, reporting and evaluation.
Entity
Department of Education, Employment and Workplace Relations
Published: Tuesday 19 June 2007
Published

The objective of this performance audit was to assess the administration of the National Black Spot Programme. It was undertaken in a manner similar to the audit of the Roads to Recovery Programme. Specifically, the audit approach involved:

  • examination of DOTARS records and discussions with officers in DOTARS and four of the State road transport authorities responsible for administering the Programme;
  • analysis of project monitoring, reporting and payment arrangements; and
  • selecting a sample of 45 LGA areas across four States so that ANAO could examine projects delivered with Commonwealth funding.
Entity
NO-DEPTS-LISTED
Published: Wednesday 20 December 2006
Published

The objective of the audit was to assess the ATO's administration of CGT compliance in the individuals market segment. The focus of the audit was the ATO's administration of compliance by individuals with respect to the two most common CGT events: real property and share disposals. The Australian National Audit Office (ANAO) identified three key areas for review:

  • governance – the corporate planning and reporting arrangements relevant to the administration of CGT compliance in the individuals market segment, including how these are integrated with the ATO's overall approach to managing CGT;
  • identifying and assessing compliance risks – the mechanisms and strategies used to identify and assess CGT compliance risks in the individuals market segment; and
  • compliance activities – the products and processes used to manage CGT compliance in the individuals market segment.
Entity
Australian Taxation Office
Published: Wednesday 22 May 2013
Published

The audit objective was to assess the effectiveness of the Department of Industry, Innovation, Science, Research and Tertiary Education’s (DIISRTE’s) administration of the Education Investment Fund grants program.

(DIISRTE was the department that had responsibility for the administration of the EIF grants program during the course of the audit. The recommendations and suggestions for improvement are, however, directed to the Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education because this department now has responsibility for the administration of the program).

Entity
Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education; Department of Education, Employment and Workplace Relations
Contact

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Published: Tuesday 25 July 2000
Published

The follow-up audit, Drug Evaluation by the Therapeutic Goods Administration [TGA], reviewed the extent to which TGA had implemented recommendations made by the ANAO in 1996 on the efficiency, effectiveness and accountability of TGA's evaluation and approval of prescription drugs for public use. This follow-up audit was conducted because of the importance of effective drug evaluation processes to public health.

Entity
Department of Health and Aged Care; Therapeutic Goods Administration
Published: Thursday 1 June 2006
Published

The objective of the audit was to examine how effectively Health manages the risk of PBS drugs not being used according to PBS subsidy conditions. The audit examined two areas: during listing, how Health identified and implemented measures to decrease the risks of PBS drugs being used outside subsidy conditions; and following listing, how Health confirmed that usage and expenditure on PBS drugs was consistent with estimates. The report examines selected approaches used by Health, which have evolved in recent years, to manage the risk of PBS drugs being used outside subsidy conditions. The report also acknowledges and describes the role of the expert committees. The scope of the audit was limited to PBS drugs for which Health pays a subsidy. The audit did not examine Health's role in educating consumers, prescribers, and other health professionals, or the implications of the Australia–United States Free Trade Agreement for the PBS. Additionally, the ANAO did not form an opinion on the success of Medicare Australia's compliance role. To form an opinion against the audit objective, the ANAO interviewed Health personnel, committee members and stakeholders, examined relevant documents and files, analysed drug usage and expenditure data, and attended a number of committee meetings. To assist the audit process, the ANAO selected a sample of eight drugs. The drugs were selected due to their high cost to the PBS and/or high usage, or because the drug has had a particularly interesting PBS history. The sample is not representative of all drugs on the PBS. In 2004–05, 15.3 million prescriptions were written for these eight drugs, with the Government subsidy totalling $1.05 billion.

Entity
Department of Health and Ageing
Published: Wednesday 14 March 2007
Published

The objectives of this follow-up audit were to:

  • examine the ATO's implementation of the ten recommendations in The Australian Taxation Office's Management of its Relationship with Tax Practitioners (Audit Report No.19, 2002–03), having regard to any changed circumstances, or new administrative issues, affecting implementation of those recommendations; and
  • identify scope for improvement in the ATO's management of its relationship with tax practitioners.

Follow up audits are recognised as an important element of the accountability processes of Commonwealth administration. Parliament looks to the Auditor General to report, from time to time, on the extent to which Commonwealth agencies have implemented recommendations of previous audit reports. Follow up audits keep Parliament informed of progressive improvements and current challenges in areas of Commonwealth administration that have previously been subject to scrutiny through performance audits.

Entity
Australian Taxation Office
Published: Tuesday 24 June 2008
Published

The objectives for the audit of the third tranche sale of Telstra shares were to:

  • assess the extent to which the Government's sale objectives were achieved, including maximising overall value for money;
  • assess the effectiveness of the management of the sale; and
  • identify principles of sound administrative practice to facilitate potential improvements in any future asset sales.
Entity
Department of Finance and Deregulation
Published: Wednesday 18 May 2011
Published

The objective of the audit was to assess whether the Council Allocation component of the RLCIP has been effectively designed, implemented and administered. The audit examined each of the three funding rounds, albeit with a focus on the first round (as it was due to be completed by 30 September 2009), with the second round not due to be completed until late in the audit timetable (31 December 2010) and third round funding agreements being signed and payments being made at the time audit work was completed.

Entity
Department of Regional Australia, Regional Development and Local Government
Published: Thursday 17 November 2005
Published

The audit was conducted at the: Australian Federal Police (AFP) and the Australian Protective Service (PS); Australian Sports Commission (ASC); Department of Communications, Information Technology and the Arts (DoCITA); Department of Family and Community Services (FaCS); and Civil Aviation Safety Authority (CASA). The objectives of the audit were to: determine whether entities had established appropriate arrangements in relation to the management of annual leave For the purposes of this audit the ANAO has used the term ‘annual leave'. However entities refer to this entitlement using other terminology such as recreation leave, planned leave or personal leave. and had effective internal controls over leave processing; assess whether leave had been managed in accordance with the requirements of the respective entity's certified agreement; and identify sound and better practices in the management and processing of leave.

Entity
Across Entities
Published: Thursday 8 July 2004
Published

The audit examined the process of identifying the ADC Weston Creek property for sale and leaseback and the management of the sale process. The objective of the performance audit was to examine the efficiency and effectiveness of the management of the sale process by Defence, including assessing whether the sale and long term leaseback arrangements adequately protect the Commonwealth's interests.

Entity
Department of Defence
Published: Thursday 19 July 2007
Published

The audit objective was to form an opinion on the effectiveness of DEST's planning, assessment, and Funding Agreements management for the Australian Technical Colleges programme. At the time of the audit fieldwork (prior to the 2007–08 Budget) the Government had announced the establishment of 21 of the then target of 25 colleges. After fieldwork was completed the Government announced its intention to fund an additional three colleges in three new regions.

The criteria for this audit were designed to test whether DEST's management of the programme complied with its plans, procedures and guidelines, with the Act, and better practices for grants administration. For these purposes, the ANAO focused on DEST's:

  • planning for the implementation of the programme;
  • assessment of proposals to establish and operate the colleges; and
  • management of the Funding Agreements.
Entity
Department of Education, Science and Training
Published: Wednesday 29 November 2000
Published

The objective of this audit was to assess the administration of internal fraud control arrangements in the ATO and to identify areas with potential for improvement as well as identified better practice. To achieve this objective the ANAO focussed on five key areas. These were:

  • the application of the ATO's corporate governance processes to the internal fraud control activities;
  • the prevention of internal fraud within the ATO;
  • the related use of information technology to minimise fraud risks;
  • the detection of internal fraud within the ATO; and
  • ATO fraud investigation procedures and practices.
Entity
Australian Taxation Office
Published: Friday 22 February 2013
Published

Mr Mr Ian McPhee - Auditor-General for Australia, presented at the CPA Australia 2013 International Public Sector Convention

Published: Tuesday 2 June 2009
Published

The objective of the audit was to assess the effectiveness of DoHA's management of the planning and allocation of aged care places and capital grants, in accordance with the Aged Care Act 1997.

Entity
Department of Health and Ageing
Published: Thursday 7 June 2012
Published

The objective of the audit was to assess the effectiveness of the design and management of the National Solar Schools Program (NSSP), including demonstrated progress towards achieving the program's objectives.

Entity
NO-DEPTS-LISTED
Published: Wednesday 10 December 2008
Published

The audit objective was to assess the effectiveness of the implementation and administration of the AASC program by the ASC. The extent to which the ASC is able to determine that the program is achieving its objectives was also examined. Particular emphasis was given to the following areas:

  • the implementation and the ongoing management of program; and
  • the selection of sites and administration of grants funded under the program.

The elements of the Building a Healthy, Active Australia package undertaken by other agencies were not included in the scope of this audit.

Entity
Australian Sports Commission
Published: Wednesday 30 June 2004
Published

The objective of this audit was to provide an independent assurance on the effectiveness of Defence's management of the acqusition of armoured infantry mobility vehicles (IMV) for the Australian Defence Force (ADF). The audit sought to identify the initial capability requirements; analyse the tendering and evaluation process; and examine the management of the project by Defence. As such, this was not an audit of contractor performance, but of the formation and contract management of the aquisition project by Defence.

Entity
Department of Defence
Published: Tuesday 12 June 2001
Published

The audit was conducted as a joint financial statement and performance audit of HIC's IT systems. The objective of the financial statement component of the audit was to express an opinion on whether HIC could rely on its IT systems to support production of a reliable set of balances for the financial statements. The objective of the performance audit component was to determine whether HIC's IT systems' outputs met quality and service delivery targets.

Entity
Health Insurance Commission
Published: Wednesday 27 June 2012
Published

The objective of the audit was to assess the effectiveness of the ATO’s administration of external debt collection arrangements.

Entity
Australian Taxation Office
Published: Friday 24 March 2006
Published

Mr Ian McPhee - Auditor-General for Australia, presented to the Insititue of Public Administration (ACT Division)

Published: Thursday 27 November 2008
Published

This first Assurance Report on the status of selected Defence equipment acquisition projects, which has the support of the Parliament and the Government, represents a substantial step towards improving transparency and public accountability in major Defence procurement projects. It is the pilot of an annual Defence Materiel Organisation (DMO) Major Projects Report, and was developed in conjunction with the DMO. It covers the cost, schedule and capability progress achieved by nine DMO projects, which had an approved budget totalling $13.535 billion as at 30 June 2008.

This report is organised into three parts. Part 1 comprises an ANAO overview and Auditor–General's Foreword. Part 2 comprises the Major Projects Report prepared by DMO, including an overview reflecting DMO's perspective on their business and on the nine projects included in the. Part 3 incorporates the Auditor-General's Review Report, the statement by the CEO DMO, and the information prepared by DMO in the form of standardised Project Data Summary Sheets covering each of the nine pilot projects.

In the next 12 months, the ANAO will review 15 DMO projects planned for inclusion in the 2008-09 DMO Major Projects Report, with the number of projects rising to 30 projects in subsequent years. The ANAO will also work with DMO to refine the approach adopted for providing assurance on each project's progress toward achieving Final Operational Capability. The ANAO will also consider the inclusion of an analysis of each project's emerging trends, as appropriate, to complement DMO's intention to provide improved analysis of project management performance regarding all projects included in the Major Projects Report.

Entity
Defence Materiel Organisation
Published: Tuesday 1 March 2011
Published

The objective of the audit was to assess the administrative effectiveness of AGD's management of the Northern Territory Night Patrols Program.

Entity
Attorney-General's Department
Published: Tuesday 12 June 2007
Published

The objective of the audit is to assess the effectiveness of the ATO's administration of debt collection. Micro-business debt is a particular focus of attention. The three key areas examined are:

  • strategies–especially the ATO's initiatives trialled in 2006;
  • infrastructure–the IT systems, people, policy and processes and risk management framework supporting the collection of debt; and
  • management and governance–planning, monitoring and reporting mechanisms and liaison with stakeholders.

The ANAO focused on the work of the campaigns area within the Debt Line, which has collection responsibility for 90 per cent of collectable debt cases and responsibility for other key, centralised functions such as reporting, quality assurance review, consistency and best practice, and the debt collection initiatives.

Entity
NO-DEPTS-LISTED
Published: Thursday 16 March 2000
Published

In late 1996, the Government announced its commitment to establish new facilities for the National Museum of Australia and the Australian Institute of Aboriginal and Torres Strait Islander Studies on Acton Peninsula in Canberra. The objectives of the audit were to examine the project's compliance with the Commonwealth Procurement Guidelines for the procurement of public works and effectiveness of the project's management.

Entity
Department of Communications, Information Technology and the Arts
Published: Thursday 14 October 2004
Published

This audit focused on the implementation of the Revised Government Foreign Exchange Risk Management Policy. Overall, the audit found the implementation of the Revised Policy with all CAC Act entities was not complete and important elements of the Revised Policy have not been adequately implemented. ANAO made five recommendations aimed at improving the compliance of GGS entities with the revised Policy, central agency consideration of entities' requests for exemption and enhancing the reporting made to Government. Finance and other entities agreed with all the recommendations.

Entity
Department of Finance and Administration
Published: Wednesday 12 June 2002
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Attorney-General's Luncheon

Published: Wednesday 29 May 2002
Published

The audit objective was to determine whether organisations had implemented adequate control frameworks and processes to mitigate the risks associated with GST obligations and transactions. The scope of the audit covered all aspects of GST processing relating to the revenue and expenditure accounting cycles in six Commonwealth organisations. Audit testing of transactions was based on a statistical sample of 160 GST transactions at each of the organisations.

Entity
Across Agency
Published: Friday 27 June 2003
Published

As part of the Government's Taxation Reform Initiatives, the Australian Taxation Office (ATO) was given responsibility for implementing the Australian Business Number (ABN) and Australian Business Register (ABR) initiatives. The objective of the audit was to assess the administrative effectiveness of the ABN registration process and the ATO's implementation and management of the ABR.

Entity
Australian Taxation Office
Published: Thursday 25 June 1998
Published

The audit assessed the effectiveness of the governance framework for the management of the transition from the existing red meat industry structures to new structures which increased industry's role in self determination and self regulation and minimised the involvement of Government. Matters considered included the effectiveness of:

  • planning for the implementation of the new arrangements;
  • management of the risks associated with the implementation of the new arrangements;
  • management structures used in the transition arrangements; and
  • accountability arrangements for ongoing Commonwealth involvement.
Entity
Across Agency
Published: Tuesday 20 December 2011
Published

The objective of the audit was to assess the effectiveness of the management of risks arising from the use of PSDs in selected Australian Government agencies. The PSDs included within the scope of this audit were: USB flash drives; CDs and DVDs; external hard drives; laptop computers and smartphones.

Entity
Across agencies
Published: Tuesday 15 October 2013
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office’s administration of the personal services income regime.

Entity
Australian Taxation Office
Contact

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Published: Tuesday 18 December 2012
Published

The objective of the audit was to assess the Australian Federal Police’s management of the delivery of policing services to the Australian Capital Territory.

Entity
Australian Federal Police
Published: Wednesday 25 February 2004
Published

This report relates to the fifth audit of Financial Management and Accountability Act 1997 (FMA Act) agencies' compliance with the Senate Order for Departmental and Agency Contracts, (the Senate Order) to list, on the Internet, contract details for the Financial Year 2002-2003 reporting period. The audit was conducted in accordance with the Senate Order request for the Auditor - General to undertake twice - yearly examinations of agency contracts listed on the Internet, and to report whether there had been any inappropriate use of confidentiality provisions. The objectives of the audit were to assess agency performance in relation to compiling the Internet listings required by the Senate Order and the appropriateness of the use of confidentiality of provisions in Commonwealth contracts.

Entity
Australian Industrial Registry; Australian Taxation Office; Department of Communications Information Technology and the Arts; Department of the Environment and Heritage; Federal Court of Australia; National Office for the Information Economy
Published: Thursday 28 October 2004
Published

This audit is the first time that the ANAO has looked at superannuation payments to independent contractors. The audit examined whether Commonwealth organisations were identifying contracts that were wholly or principally for the labour of the contractor and meeting statutory superannuation obligations under the Superannuation (Productivity Benefit) Act 1988.

Entity
Across Entities
Published: Friday 22 June 2012
Published

The objective of the audit was to examine the effectiveness of DVA's administration of mental health programs and services to support younger veterans.

Entity
Department of Veterans' Affairs
Published: Wednesday 15 September 2010
Published

The objective of the audit was to assess DoHA's effectiveness:

  • in undertaking PIP program planning, program monitoring and review; and
  • with Medicare Australia, in ensuring PIP program delivery to general practices and their medical practitioners.

In undertaking the audit, the ANAO considered the 12 incentives that comprised the PIP up to August 2009. The three most recently introduced incentives at the time of audit fieldwork, namely, Domestic Violence, GP Aged Care Access and eHealth incentives, were examined in greater detail and formed case studies to support audit analysis. The ANAO also sought views on the program administration from industry, including from general practices directly through an online survey.

With regard to accreditation of general practice, the audit scope did not include an assessment of the Standards nor the work of the bodies that undertake accreditation of general practices. The ANAO's focus on general practice accreditation related to DoHA's management of program entry criteria.

Entity
Department of Health and AgeingMedicare Australia
Published: Thursday 23 October 1997
Published

The audit objectives were to report on the efficiency and effectiveness of selected agencies' management of telecommunications services. The specific purpose was to:

  • identify the potential for more effective management of telecommunications services;
  • consider the appropriateness of Commonwealth agencies' management of telecommunications services to take advantage of technological opportunities; and
  • identify the elements of sound administration in the management of telecommunications services.

The audit criteria addressed agencies' performance against benchmarks of sound administrative practice in relation to procurement; planning; business process re-engineering; financial management; and performance management. The audit focussed primarily on telecommunications services, as distinct from capital items and equipment.

Entity
Across Agency
Published: Wednesday 16 April 2008
Published

The objective of the audit was to assess how well EMA is meeting its objective of providing national leadership in the development of measures to reduce risk to communities and manage the consequences of disasters.

Entity
Attorney-General's Department
Published: Monday 19 June 2000
Published

The objective of the follow-up audit was to review the effectiveness of the DETYA International Services (DIS) cost recovery operational model. The initial audit of DIS was undertaken in 1997-98 (Audit Report No.35).

Entity
Department of Education, Training and Youth Affairs
Published: Friday 14 December 2001
Published

This audit is one of a series of fraud control audits undertaken by the ANAO. The audit focussed on Centrelink's arrangements for the prevention, detection and treatment of incorrect payments to its customers. The objective of the audit was to assess whether Centrelink had implemented appropriate fraud control arrangements in line with the Fraud Control Policy of the Commonwealth.

Entity
Centrelink
Published: Wednesday 19 October 2005
Published

The audit assessed whether FaCS effectively undertakes its coordination, monitoring and other roles according to the CSTDA. The audit examined all disability services provided for under the CSTDA, except for disability employment services. The ANAO met relevant officers from FaCS' national office and State and Territory offices, and with 22 stakeholder organisations including: advocacy groups; peak national and State bodies representing the interests of disability service providers and people with disabilities; members of national and State Disability Advisory Bodies funded by FaCS; State and Territory governments; relevant Australian Government agencies; In particular, the Department of Health and Ageing and the Australian Institute of Health and Welfare. and local government bodies. Fieldwork for the audit was primarily undertaken during the period September 2004 to February 2005.

Entity
Department of Family and Community Services
Published: Tuesday 3 April 2012
Published

The audit objective was to report on the administration of the Australia Network tender process and to identify lessons learned from the conduct of the process to inform future procurement activities.

Entity
Department of Foreign Affairs and Trade, Department of Broadband, Communications and the Digital Economy and Department of the Prime Minister and Cabinet
Published: Tuesday 7 February 2012
Published

The objective of the audit was to assess the effectiveness of the Department of Climate Change and Energy Efficiency’s implementation and administration of the National Greenhouse and Energy Reporting Scheme.

Entity
Department of Climate Change and Energy Efficiency
Published: Thursday 19 November 2009
Published

The audit objective was to assess the effectiveness of administrative arrangements for YA, including service delivery. The ANAO assessed DEEWR's and Centrelink's performance against three main criteria:

  • objectives and strategies for the ongoing management and performance measures for YA provide a firm basis for measurement against outcomes (Chapters 2 and 3);
  • YA services delivered are consistent with legislative and policy requirements, (Chapter 4); and
  • monitoring arrangements provide appropriate information for assessing service delivery performance (Chapter 5).
Entity
Department of Education, Employment and Workplace Relations; Centrelink
Published: Monday 24 May 2010
Published

The objective of this audit was to examine the effectiveness of Medicare Australia's administration of the PBS. In assessing the objective, the audit considered three key areas:

  • Medicare Australia's relationship with the PBS policy agency (DoHA) and service delivery policy agency (Department of Human Services (DHS));
  • the management arrangements and processes underpinning Medicare Australia's delivery of the PBS (including the means by which Medicare Australia gains assurance over the integrity of the PBS); and
  • how Medicare Australia undertakes its three main responsibilities relating to the delivery of the PBS, namely: approving pharmacies; approving authority prescriptions; and processing PBS claims.
Entity
Medicare Australia; Department of Human Services; Department of Health and Ageing
Published: Wednesday 22 June 2011
Published

The objective of the audit was to assess the effectiveness of the Department of Agriculture, Fisheries and Forestry’s administration of EC measures and the implementation of the pilot of new drought reform measures.

Entity
Department of Agriculture, Fisheries and Forestry
Published: Thursday 1 December 2005
Published

The objective of this audit was to assess the effectiveness of the actions taken by AQIS and BA to strengthen the administration of quarantine. The audit focussed on progress in implementing the recommendations from the previous ANAO audit, and recommendations made in the JCPAA's inquiry. (The audit did not address four JCPAA recommendations that were either not supported by the Government, or were policy matters for the Government to consider. See Appendix 1.)

Entity
Department of Agriculture Fisheries and Forestry; Biosecurity Australia
Published: Wednesday 22 February 2006
Published

Mr Ian McPhee - Auditor-General for Australia, presented at the Department of the Prime Minister and Cabinet and the Australia New Zealand School of Government Conference

Published: Thursday 26 May 2011
Published

The objective of the audit was to assess the effectiveness of AusAID’s management of tertiary training assistance.

Entity
Australian Agency for International Development
Published: Wednesday 13 May 1998
Published

The Australian Diplomatic Communications Network was developed to provide a secure communication and automation capability for domestic offices and overseas posts. The audit focussed on project management of the ADCNET project, and in particular:

  • how effectively the ADCNET project was managed;
  • how effectively project risks were managed; and
  • the extent to which project management processes have established whether ADCNET meets the specifications set by, and the expectations held by, DFAT, as well as any lessons to be learnt for this and other future projects.
Entity
Department of Foreign Affairs and Trade
Published: Wednesday 20 May 2009
Published

The objective of the audit was to assess the effectiveness of the Tax Office's administration of the PRRT. The Australian National Audit Office (ANAO) identified four key areas for review: general administration; compliance; promoting certainty in administering the PRRT; and governance arrangements.

Entity
Australian Taxation Office
Published: Thursday 25 August 2005
Published

The audit focussed on the systems and processes OGTR has established for both receiving and assessing applications under the Act, and also for ensuring compliance with the statutory requirements through monitoring and inspection. The audit objective was to form an opinion on the discharge by OGTR of selected functions entrusted to it under the Act. The audit assessed the practices of OGTR against the following principal criteria: Assessment of applications under the Act: Whether OGTR has established systems and procedures for the management and assessment of applications under the Act. Ensuring compliance—monitoring, inspection and enforcement activities: Whether OGTR has established systems and procedures for ensuring compliance with the requirements of the Act. Performance management: Whether OGTR manages selected aspects of its work efficiently and effectively. The audit did not seek to form an opinion on the appropriateness of the chosen structure of the regime for regulating gene technology or the merit of the scientific judgments involved. The audit methodology included discussions with representatives from agencies that co-ordinate aspects of the co-operative regulatory regime for gene technology across Australian jurisdictions, with various other stakeholders and users of the regime, as well as with officers of OGTR, along with examination of OGTR documents and files.

Entity
Department of Health and Ageing
Published: Thursday 10 February 2005
Published

This audit was designed to identify the methods used by selected agencies to measure the efficiency and effectiveness of their delivery of services through the Internet, and to evaluate the adequacy of these methods. ANAO also identified better practices, lessons learned and opportunities for improvements.

Entity
Austrade; Centrelink; Child Support Agency; Department of Veteran's Affairs; Health and Ageing; National Archives; Finance
Published: Tuesday 28 February 2006
Published

The objective of the audit was to assess the ATO's strategies to address tax evasion in the cash economy, with emphasis on: the ATO's strategic focus; aspects of governance, management processes and compliance activities; and responses to the ANAO Report No.35 2001–02 ATO Progress in Addressing the Cash Economy.

Entity
Australian Taxation Office
Published: Thursday 15 December 2005
Published

Mr Ian McPhee. Auditor-General for Australia, presented to the Heads of Cultural Organisations Meeting

Published: Thursday 10 April 2003
Published

The audit reviewed the administration of referrals, assessments and approvals processes under the Environment Protection and Biodiversity Conservation Act 1999. The objective of the audit was to examine and report on the quality and timeliness of environmental assessments and approvals under the Act, as well as on Environment Australia's activities to ensure compliance with the Act.

Entity
Across Agency
Published: Wednesday 16 May 2007
Published

The audit objectives were to examine if:

  • DCITA had effectively planned and administered the HiBIS and BC Stage 1 programs; and
  • the programs had achieved their objectives.

The audit focused on DCITA's activities to support the planning, implementation, monitoring and reporting of HiBIS and BC Stage 1 programs.

Entity
NO-DEPTS-LISTED
Published: Thursday 7 September 2000
Published

The audit reviewed the Amphibious Transport Ship Project, involving the acquisition and modification of two second-hand US Navy ships . The objective of the audit was to assess the efficiency and effectiveness of Defence's management of the project, focusing on the capability development process, costs and schedule issues, contract issues, the management of project risks and project review processes.

Entity
Department of Defence
Published: Tuesday 18 October 2005
Published

The objective of the audit was to assess the administrative effectiveness of the ATO's management of GST compliance in the large business market segment. In conducting the audit the ANAO examined three key areas: governance - ILEC's corporate planning and reporting arrangements relevant to the management of GST compliance in the large business market segment; assessing and identifying compliance risks- how ILEC collects information relating to the large business market segment and how it uses this information to support risk identification and assessment; and managing compliance- compliance planning and the products and processes used by ILEC to manage GST compliance in the large business market segment and evaluating compliance outcomes to support future compliance planning and the targeting of GST compliance risks. In undertaking the audit, the ANAO took account of the findings of previous reviews, in particular the LCCP Review.

Entity
Australian Taxation Office
Published: Tuesday 29 May 2001
Published

Causes and Consequences of Personnel Postings in the Australian Defence Force The audit arose from a Defence Efficiency Review (1997) recommendation that Defence could make savings on the large volume of postings it made every year. The audit examined the posting process and sought to provide assurance that Defence had identified and examined salient postings issues and was addressing them effectively.

Entity
Department of Defence
Published: Friday 31 May 2013
Published

The objective of the audit was to assess the awarding of funding under the Supported Accommodation Innovation Fund against the requirements of the Commonwealth’s grants administration framework.

Entity
Department of Families, Housing, Community Services and Indigenous Affairs
Contact

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Published: Friday 20 December 2002
Published

Physical Security Arrangements in Commonwealth Agencies, No.23 2002-2003 Protective security involves the total concept of information, personnel, physical, information technology and telecommunications security. The Commonwealth's Protective Security policy is outlined in the Protective Security Manual (PSM). It provides specific guidance to agencies on the protection of the Commonwealth's assets, personnel and clients from potential security threats. This audit evaluated the protective security policies and practices of seven Commonwealth agencies to determine whether they had established an appropriate physical security control framework based on the principles outlined in Part E of the Commonwealth's Protective Security Manual. The ANAO also examined whether agencies had considered the risks of, and developed an appropriate policy statement on, the physical security arrangements for employees who work from home.

Entity
Across Agency
Published: Tuesday 12 October 1999
Published

The audit reviewed Commonwealth debt management procedures. The audit objectives were to:

  • review, and consider opportunities to improve, the reporting and disclosure of the Commonwealth's public debt;
  • assess the effectiveness of the raising, management and retirement of Commonwealth debt, consistent with an acceptable degree of risk exposure; and
  • determine whether there are opportunities to improve the Commonwealth's approach to the raising, management and retirement of Commonwealth debt.
Entity
Across Agency
Published: Thursday 23 May 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Education, Employment and Workplace Relations’ (DEEWR) role in the delivery of the Children and Family Centre (CFC) component of the National Partnership Agreement on Indigenous Early Childhood Development (IECD NP).

Entity
Department of Education, Employment and Workplace Relations
Contact

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Published: Friday 1 June 2001
Published

The audit examined the design, management and reporting of performance information for the Natural Heritage Trust (NHT) which is administered by the Commonwealth Departments of Environment and Heritage, and Agriculture, Fisheries and Forestry. The objective of the audit was to examine and report on the performance information used to support the administration of $1.5 billion in Commonwealth financial assistance; and compliance with legislative requirements for performance monitoring and reporting.

Entity
Agriculture Fisheries and Forestry - Australia; Department of the Environment and Heritage; Department of Agriculture
Published: Tuesday 21 June 2011
Published

The objective of the audit was to assess the effectiveness of the ATO’s administration of the Fuel Tax Credits Scheme. Particular emphasis was given to the Fuel Scheme’s governance and reporting arrangements, risk management strategies and compliance management program.

Entity
Australian Taxation Office
Published: Friday 18 May 2007
Published

Mr Ian McPhee - Auditor-General for Australia, presented at the Queensland Regional Heads Forum

Published: Wednesday 31 March 2004
Published

In April 2002, the ANAO tabled Audit Report No.40 2001-02 Corporate Governance in the Australian Broadcasting Corporation ( the 2002 audit). In August 2003, the ABC submitted a report to the Joint Committee of Public Accounts and Audit (JCPAA) on its progress in implementing the recommendations from the 2002 audit and the JCPAA report. This follow-up audit examined the ABC's implementation of recommendations from both reports, using the ABC's progress report as its base.

Entity
Australian Broadcasting Corporation
Published: Thursday 15 April 2010
Published

The objective of the audit was to assess the effectiveness of security awareness and training arrangements at selected Australian Government organisations, including whether they addressed selected security issues from the PSM.

Entity
Attorney-General's Department; CrimTrac; Department of Finance and Deregulation; Department of Health and Ageing; National Archives of Australia; National Gallery of Australia
Published: Tuesday 7 May 2013
Published

The objective of the audit was to assess the awarding of funding for the construction of the Adelaide Desalination Plant (ADP) against the requirements of the Commonwealth's grants administration framework, which includes the Government’s policy requirements for the approval of grants, with a particular focus on the assessments undertaken of each proposed grant in terms of the guidelines for the National Urban Water and Desalination Plan (NUWDP); and identify any potential improvements in grants administration practices.

Entity
Department of Sustainability, Environment, Water, Population and Communities; Department of Finance and Deregulation; Department of the Prime Minister and Cabinet
Contact

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Published: Thursday 17 September 2009
Published

The audit objective was to assess DoHA's administration of prudential arrangements for the protection of residential aged care accommodation bonds.

Entity
Department of Health and Ageing
Published: Thursday 7 September 2006
Published

The objective of the audit was to examine the effectiveness of Defence's management of the procurement of Minor capital equipment for Army capability. In particular, the audit focussed on the identification and approval of capability requirements; the management of Army Minors Program funding and expenditure; and DMO management of procurement processes for Army Minor projects. The audit focused on projects included in the Program as at 1 July 2005. As at that date, 85 projects were listed. Case studies illustrating particular issues in the management of the Program are profiled throughout the report in the relevant section.

Entity
Department of Defence; Defence Materiel Organisation
Published: Thursday 17 February 2000
Published

Industry levies play a significant role in the provision of many public services and fund a range of activities undertaken by regulatory bodies such as the Australian Prudential Regulation Authority (APRA), through to financing reform of the Australian waterfront labour force. The objectives of this audit were to assess:

  • the coverage, revenue and expenses of non-primary industry levies;
  • the effectiveness of selected entities' financial management of non-primary industry levies; and
  • areas of better administrative practice relating to the financial management of non-primary industry levies.
Entity
Across Agency
Published: Tuesday 30 June 2009
Published

The objective of this audit was to assess whether the strengthened two–pass approval process for major capital equipment projects is being implemented effectively.

Entity
Department of Defence
Published: Tuesday 30 November 2010
Published

The objective of this report is to provide comprehensive information on the status of projects as reflected in the Project Data Summary Sheets (PDSSs) prepared by DMO, and a review by the ANAO.

Entity
Defence Materiel Organisation
Published: Thursday 10 June 2004
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Comcover Seminar

Published: Tuesday 22 June 2010
Published

The objective of the audit was to assess the Child Support Agency's effectiveness in managing the implementation of the Building a Better Child Support Agency program.

Entity
Department of Human Services
Published: Wednesday 24 April 2002
Published

The audit sought to assess the efficiency and effectiveness of the ADF's management of fuel and lubricants and to identify possible areas for improvement. The audit focused on major aspects of the fuel supply chain, in particular the strategic management of fuel (eg. the coordination of fuel requirements and stockholding policy). The audit also reviewed fuel procurement practices, storage and handling issues. The audit coverage addressed the fuel supply aspects of these matters rather than transport, distribution and equipment issues. Although directed principally towards operational fuels, the audit took into consideration issues associated with ADF's requirement for oils and lubricants.

Entity
Department of Defence
Published: Thursday 12 June 2014
Published

The objective of the audit was to assess the establishment of the National Offshore Petroleum Safety and Environmental Management Authority and the effectiveness of its regulatory function.

Entity
National Offshore Petroleum Safety and Environmental Management Authority
Contact

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Published: Thursday 22 February 2007
Published

The objective of the audit was to assess the effectiveness of the major elements of Centrelink's central, strategic level project management arrangements, as defined in the CPMF. It focused on how well:

  • the CPMF supports better management and service delivery in Centrelink;
  • the CPMF supports project managers and projects to comply with better project management principles, relevant legislation and guidelines; and
  • Centrelink monitors project performance and encouraged the attainment of project objectives.
Entity
Centrelink
Published: Thursday 26 September 2013
Published

The audit objective was to assess the appropriateness of the use and reporting of confidentiality provisions in Australian Government contracts for the 2012 calendar year reporting period.

Entity
Attorney-General's Department; Australian Transaction Reports and Analysis Centre; ComSuper; Department of Health and Ageing
Contact

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Published: Tuesday 10 February 2009
Published

This audit focused on the approval of business system projects -projects aiming to achieve a business objective such as reduced costs or to implement a new program, in contrast with projects with a narrower technology focus such as replacing an agencyʹs desktop computers.

Entity
Department of Education, Employment and Workplace Relations; Department of Health and Ageing; Department of Veterans' Affairs
Published: Thursday 31 May 2012
Published

The objective of the audit was to examine the effectiveness of CSP’s feedback management system. CSP’s performance was assessed against the following criteria:

  • CSP has appropriate channels to collect customer feedback;
  • CSP effectively manages and resolves complaints; and
  • CSP accurately reports on customer feedback, and analyses the information to improve aspects of child support administration.
Entity
Department of Human Services
Published: Monday 30 June 2003
Published

The objective of the audit was to assess the Commonwealth's administration of the Automotive Competitiveness and Investment Scheme (ACIS) . The audit reviewed program governance, scheme promotion and registration, management of credit allocations, and compliance processes.

Entity
Department of Industry Tourism and Resources; Australian Customs Service
Published: Friday 23 August 2002
Published

The audit examined the administrative effectiveness of arrangements between Health and HIC, in relation to the management and administration of the Medicare Benefits Scheme and the Pharmaceutical Benefits Scheme. Health predominantly exercises a policy and leadership role within the health portfolio - HIC delivers a range of health services directly to the public and members of the health industry. Both agencies have stated that they recognise the importance of working together, as partners in their respective roles, to maximise their performance in the achievement of health portfolio outcomes and to discharge their respective responsibilities. This joint commitment is embodied in a written agreement - called the Strategic Partnership Agreement (SPA).

Entity
Department of Health and Aged Care; Health Insurance Commission