1914 Items found
Published: Tuesday 18 June 2013
Published

The objective of the audit was to assess the effectiveness of the Australian Transaction Reports and Analysis Centre's (AUSTRAC) arrangements for processing financial intelligence, to assist domestic partner agencies and international counterparts in their operations and investigations.

Entity
Australian Transaction Reports and Analysis Centre (AUSTRAC)
Contact

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Published: Tuesday 26 June 2012
Published

The objective of this audit was to examine the effectiveness of DMO’s implementation of its Gate Review process for major Defence capital acquisition projects.

Entity
Department of Defence
Published: Wednesday 18 June 2008
Published

The objective of this audit was to assess the effectiveness of personnel security arrangements at selected Australian Government organisations, including whether they satisfied the requirements of the PSM.
To address this objective, the audit examined the extent to which the selected organisations implemented the 14 recommendations from the three previous reports.

Entity
NO-DEPTS-LISTED
Published: Thursday 22 April 2010
Published

Recent performance audit priority for the Australian National Audit Office (ANAO) in the Infrastructure, Transport, Regional Development and Local Government portfolio has been directed at the administration of funding for land transport. Accordingly, this audit is one of a series ANAO is undertaking of land transport funding programs. Four audits have already been completed, namely:

  • ANAO Audit Report No. 31 2005–06, Roads to Recovery;
  • ANAO Audit Report No. 45 2006–07, The National Black Spot Program;
  • ANAO Audit Report No. 22 2007–08, Administration of Grants to the Australian Rail Track Corporation; and
  • ANAO Audit Report No. 29 2008–09, Delivery of Projects on the AusLink National Network.
Entity
Department of Infrastructure, Transport, Regional Development and Local Government
Published: Tuesday 19 June 2012
Published

The objective of the audit was to assess the effectiveness of the Department of Health and Ageing's support for improved access to integrated GP and primary healthcare services through its administration of the Primary Care Infrastructure Grants (PCIG) program.

Entity
Department of Health and Ageing
Published: Thursday 1 November 2007
Published

The objective of the audit was to assess the effectiveness of the Tax Office's compliance approach for high risk income tax refunds in the individuals and micro enterprises market segments. The audit examined three key areas:

  • management and organisational arrangements relating to high risk income tax refund processes;

  • processes and procedures for identifying high risk income tax refunds, and the processes and tools used to evaluate and verify taxpayers' entitlements to income tax refunds; and

  • information technology systems, processes and controls supporting the processing of income tax returns and refunds.

Entity
Australian Taxation Office
Published: Tuesday 17 April 2007
Published

The objective of the audit was to assess the effectiveness of DEWR's administration of the JSKA in ensuring its optimal usage in achieving job seeker outcomes. The ANAO examined the following aspects of the JSKA: guidance provided to Job Network Members on its operation; identification and assessment of contract risks; management of contract risks and Job Network Member performance; claims and payments; encouraging economy; and performance information.

Entity
NO-DEPTS-LISTED
Published: Thursday 4 December 2003
Published

The objectives of the follow-up audit were to assess DFAT's implementation of the six recommendations made by the ANAO in the previous audit. It also sought to determine whether implementation of these recommendations, or alternative action, had improved DFAT's administration of consular services. The audit focused on management processes and supporting systems for the delivery of consular services. It also reviewed DFAT's implementation of recommendations of the Senate Foreign Affairs, Defence and Trade References Committee that were outstanding from the previous audit.

Entity
Department of Foreign Affairs and Trade
Published: Friday 15 July 2005
Published

The objective of this follow-up audit was to assess the extent to which APRA has implemented recommendations regarding the supervisory framework and cross-border banking made in ANAO's 2001 audit of bank prudential supervision.

Entity
Australian Prudential Regulation Authority
Published: Thursday 25 March 2004
Published

The audit assessed the Commonwealth's administration of the two major elements of the Dairy Industry Adjustment Package; the Dairy Structural Adjustment Program (DSAP) and the supplementary Dairy Assitance Program (SDA). The audit addressed the implementation and delivery of the programs, governance arrangements and the management of the Dairy Structural Adjustment Fund.

Entity
Department of Agriculture Fisheries and Forestry; Dairy Adjustment Package
Published: Wednesday 25 February 2004
Published

This report relates to the fifth audit of Financial Management and Accountability Act 1997 (FMA Act) agencies' compliance with the Senate Order for Departmental and Agency Contracts, (the Senate Order) to list, on the Internet, contract details for the Financial Year 2002-2003 reporting period. The audit was conducted in accordance with the Senate Order request for the Auditor - General to undertake twice - yearly examinations of agency contracts listed on the Internet, and to report whether there had been any inappropriate use of confidentiality provisions. The objectives of the audit were to assess agency performance in relation to compiling the Internet listings required by the Senate Order and the appropriateness of the use of confidentiality of provisions in Commonwealth contracts.

Entity
Australian Industrial Registry; Australian Taxation Office; Department of Communications Information Technology and the Arts; Department of the Environment and Heritage; Federal Court of Australia; National Office for the Information Economy
Published: Wednesday 10 December 2003
Published

The Australian National Audit Office (ANAO) completed a performance audit of the ATO's use of AUSTRAC data in August 2000, titled The AustralianTaxation Office's Use of AUSTRAC Data, Audit Report No. 7 2000-2001. It found that the ATO had used AUSTRAC data to achieve a significant improvement in the collection of taxation revenue. The ANAO considered that the ATO could build on this success by using AUSTRAC data more effectively at both the strategic and operational levels. The audit made six recommendations. The ATO agreed with all recommendations. The objective of this follow-up performance audit was to assess the ATO's progress in implementing the recommendations of Audit Report No 7 2000-2001, The Australian Taxation Office's Use of AUSTRAC Data.

Entity
Australian Taxation Office
Published: Tuesday 19 April 2005
Published

The objective of this audit was to assess the extent to which the recommendations and major findings of the ANAO's 1999 audit of Commonwealth Debt Management have been addressed, and the impact of any changes.

Entity
Australian Office of Financial Management
Published: Tuesday 6 April 2004
Published

The objective of this audit was to determine the progress made by the AEC in implementing the ANAO's recommendations, taking into account any changed circumstances, or new administrative issues, affecting implementation of those recommendations.

Entity
Australian Electoral Commission
Published: Wednesday 23 June 2004
Published

The objective of the audit was to assess whether protective security functions in selected organisations were being effectively managed. In considering effectiveness, the audit assessed whether protective security arrangements: - were designed within the context of the business framework and the related security risks identified by the organisation; and - provided an appropriate level of support for the organisation's operations and the delivery of its services.

Entity
Attorney-General’s Department; Department of Family and Community Services; Commonwealth Scientific and Industrial Research Organisation; Special Broadcasting Service Corporation
Published: Wednesday 18 December 2013
Published

The audit objective was to assess the effectiveness of the Department of Defence’s arrangements for monitoring and reporting explosive ordnance and weapons security incidents.

Entity
Department of Defence
Contact

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Published: Thursday 28 September 2006
Published

The objectives of the audit were to assess agency performance in relation to compiling their Internet contract listings as required by the Senate Order and the appropriateness of the use of confidentiality provisions in Commonwealth contracts. The audit involved a review in seven agencies of the processes used to compile their Internet contract listings and the use of confidentiality provisions in contracts.

Entity
Across Entities
Published: Wednesday 28 July 2010
Published

The objective of the audit was to assess whether:

a) the AGD effectively manages the operation of the NSH; and
b) the AFP and ASIO have effective procedures in place to deal with incoming referrals from the NSH.

Entity
Australian Security Intelligence Organisation; Attorney-General's Department; Australian Federal Police
Published: Thursday 15 July 2010
Published

The objective of the audit was to assess the effectiveness of the selection, implementation, operation and monitoring of FRCs by AGD and FaHCSIA. The three main criteria for this audit assessed whether AGD and FaHCSIA had effectively:

  • planned and implemented the FRC initiative, including the FRC selection and funding processes;
  • undertaken administration activities to guide the operation and progress of the FRC initiative towards meeting its objectives; and
  • monitored, evaluated and reported on the performance of FRCs.
Entity
Attorney-General's DepartmentDepartment of Families, Housing, Community Services and Indigenous Affairs
Published: Thursday 14 October 2004
Published

This audit focused on the implementation of the Revised Government Foreign Exchange Risk Management Policy. Overall, the audit found the implementation of the Revised Policy with all CAC Act entities was not complete and important elements of the Revised Policy have not been adequately implemented. ANAO made five recommendations aimed at improving the compliance of GGS entities with the revised Policy, central agency consideration of entities' requests for exemption and enhancing the reporting made to Government. Finance and other entities agreed with all the recommendations.

Entity
Department of Finance and Administration
Responded: Friday 11 December 2015
Response provided

The Auditor-General responded on 11 December 2015 to correspondence from Senator the Hon Doug Cameron on 30 October 2015 regarding systems and processes within the Department of Human Services (DHS) that go to the security of citizens' identity.

Contact

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Published: Thursday 2 June 2005
Published

The objectives of the audit were to:determine whether entities had established effective internal control frameworks and processes to mitigate the risks associated with FBT obligations and transactions;assess whether the internal control frameworks and processes supported the payment of FBT and the reporting of reportable fringe benefit amounts (RFBAs) on employee payment summaries in accordance with the legislation;identify sound and better practices in the administration, management and operation of systems for collecting, collating, calculating, reporting and remitting FBT; and as necessary, recommend improvements in the controls and practices relating to the administration of FBT in the audited entities.

Entity
Commonwealth Scientific and Industrial Research Organisation; Department of Defence; Australian Taxation Office
Published: Tuesday 23 November 2004
Published

The audit examined the financial management of all Special Appropriations in the period 1998-99 to 2002-03, with the exception of those related to Special Accounts and those administered by Government Business Enterprises. The audit objectives were to: identity all Special Appropriations and ascertain which entities are responsible for their financial management and reporting; and assess entities' financial management and reporting of Special Appropriations against the Commonwealth's financial management and reporting frameworks.

Entity
Across Entities
Published: Thursday 27 September 2007
Published

The audit objectives were to assess the appropriateness of the use of confidentiality provisions in Australian Government contracts and whether selected agencies had compiled Internet listings of contracts, as required by the Senate Order and agreed to by the Government.

Entity
Across Entities
Published: Wednesday 18 April 2007
Published

The objective of this follow-up audit was to review Centrelink's progress in implementing the findings and recommendation relating to Centrelink's Customer Charter from Audit Report No.32
2004–05, Centrelink's Customer Charter and Community Consultation Program. This audit covers Centrelink's Customer Charter only and does not follow-up on the findings and recommendation on the Community Consultation Program aspect of the 2004–05 audit report.

Entity
Centrelink
Published: Thursday 25 August 2005
Published

The audit focussed on the systems and processes OGTR has established for both receiving and assessing applications under the Act, and also for ensuring compliance with the statutory requirements through monitoring and inspection. The audit objective was to form an opinion on the discharge by OGTR of selected functions entrusted to it under the Act. The audit assessed the practices of OGTR against the following principal criteria: Assessment of applications under the Act: Whether OGTR has established systems and procedures for the management and assessment of applications under the Act. Ensuring compliance—monitoring, inspection and enforcement activities: Whether OGTR has established systems and procedures for ensuring compliance with the requirements of the Act. Performance management: Whether OGTR manages selected aspects of its work efficiently and effectively. The audit did not seek to form an opinion on the appropriateness of the chosen structure of the regime for regulating gene technology or the merit of the scientific judgments involved. The audit methodology included discussions with representatives from agencies that co-ordinate aspects of the co-operative regulatory regime for gene technology across Australian jurisdictions, with various other stakeholders and users of the regime, as well as with officers of OGTR, along with examination of OGTR documents and files.

Entity
Department of Health and Ageing
Published: Thursday 15 May 2008
Published

The objective of the audit was to assess the effectiveness of the NCA's management of its asset portfolio. This included examining its asset management systems and the management of selected contracts that the NCA has in place to maintain specific assets.

Entity
National Capital Authority
Published: Wednesday 8 February 2012
Published

The audit objectives were:

  • to assess the effectiveness of the revised certification process in promoting compliance of government advertising campaigns (campaigns) with the March 2010 Guidelines on Information and Advertising Campaigns by Australian Government Departments and Agencies (2010 Guidelines);
  • to assess the effectiveness of agency administration in developing campaigns and implementing key processes against the requirements of the campaign advertising framework;
  • to assess the effectiveness of Finance’s administration of the campaign advertising framework; and
  • to assess the effect on campaigns of an exemption from the 2010 Guidelines.
Entity
Across Agencies
Published: Tuesday 12 September 2006
Published

The objective of the audit was to review the operation of the ATO's Tax Agent and Business Portals. In conducting the audit the ANAO examined three key areas: governance – the governance arrangements supporting ongoing management of the Portals; portals development, user satisfaction and realisation of expected benefits – the ATO's processes for involving users in developing the Tax Agent and Business Portals, assessing user satisfaction, and evaluating business benefits arising from uptake of the Portals; and information technology (IT) security and user access controls – the ATO's IT security environment and user access controls supporting the operation of the Tax Agent and Business Portals.

Entity
Australian Taxation Office
Published: Thursday 25 January 2007
Published

The objective of this audit was to determine whether Health adequately assessed the State and Territory Governments' compliance with their obligations under the terms of the AHCAs. In conducting the audit, ANAO addressed the following criteria:

  • if Health assessed whether the States and Territories were adhering to the AHCAs clause 6 principles that all eligible persons had equitable access to free public health and emergency services on the basis of clinical need within an appropriate period;
  • if Health assessed whether the States and Territories were increasing their own source funding at the rate specified in the AHCAs; and
  • if Health assessed whether the States and Territories were meeting the performance reporting requirements set out in the AHCAs.
Entity
NO-DEPTS-LISTED
Published: Wednesday 26 May 2010
Published

The audit objective was to assess whether agreements between Australian Government (Commonwealth) agencies reflect sound administrative practices. To meet this objective, the audit reviewed current government policy and a range of better practice guidelines, conducted interviews with agencies and examined cross-agency agreements, to formulate suitable audit criteria and subsequently develop better practice principles.

Entity
Across Entities
Published: Thursday 4 May 2006
Published

The objective of this audit was to form an opinion on the Australian Research Council's (ARC's) management of research grants. To achieve this, ANAO centred the audit around the following aspects of ARC's grants administration: governance and structure, particularly the roles and responsibilities of those parties involved in administering ARC's grants (Chapter 2); the processes for assessing and selecting ARC grants (Chapter 3);post-award management of grants under the Funding Agreements (Agreements) between ARC and those universities that receive and administer the ARC grants to researchers (Chapter 4); and ARC's monitoring of its grant programs for management, performance improvement and reporting (Chapter 5). In its assessment, ANAO considered ARC's compliance with relevant sections of the Australian Research Council Act 2001 (ARC Act) and the Financial Management and Accountability Act 1997 (FMA Act). The assessment also took account of the ANAO's Better Practice Guides, particularly the Better Practice Guide—Administration of Grants. The audit focused mainly on ARC's administration of Discovery Projects, the largest scheme in ARC's National Competitive Grants Program (NCGP).

Entity
Australian Research Council
Published: Friday 6 February 2004
Published

The audit examined aspects of financial management in the Health Insurance Commission (HIC). The audit objective was to examine the effectiveness of the HIC's internal control structures, as well as its financial management framework and processes, in order to form an opinion on their ability to support HIC Commissioners and managers to make informed decisions on the efficient and effective use of Commonwealth resources.

Entity
Health Insurance Commission
Published: Wednesday 14 June 2006
Published

The objective of this follow-up audit was to review FaCSIA's progress in implementing the recommendations of Audit Report No.17 1999–2000. The focus was whether FaCSIA had maintained or improved its oversight, coordination and administration of the CSHA for both the 1999 CSHA and the 2003 CSHA, in line with the recommendations and findings identified in the previous ANAO audit.

Entity
Department of Families Community Services and Indigenous Affairs
Responded: Thursday 10 November 2016
Response provided

The Auditor-General responded on 10 November 2016 to correspondence from The Hon Joel Fitzgibbon MP on 13 October 2016 requesting the ANAO include the impact of the Australian Government’s proposed relocation of the Australian Pesticides and Veterinary Authority in its current performance audit of Pesticide and Veterinary Medicine (agvet) Regulatory Reform.

Contact

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Responded: Wednesday 18 May 2016
Response provided

The Auditor-General (A/g) responded on 18 May 2016 to correspondence from the Hon Anthony Albanese MP on 16 January 2016 regarding the ANAO performance audit of the approval and administration of Commonwealth funding for the WestConnex Project.

Contact

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Published: Tuesday 17 May 2005
Published

The objective of the audit was to form an opinion about DVA's management of the current and future demand for VHC services. To form an opinion, the Australian National Audit Office (ANAO) examined whether DVA:effectively planned the distribution of VHC resources; distributed VHC resources according to its planning; and monitored and evaluated how effectively it managed the demand for VHC services. To form an opinion against the audit objective, the ANAO interviewed DVA personnel, examined DVA documents, interviewed personnel at a selection of Agencies, Service Providers and stakeholders, and reviewed relevant literature.

Entity
Department of Veterans' Affairs
Published: Friday 8 June 2012
Published

The objective of the audit was to assess the effectiveness of the ATO's management of its interpretative assistance activities for SMSFs.

Entity
Australian Taxation Office
Published: Thursday 23 May 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Education, Employment and Workplace Relations’ (DEEWR) role in the delivery of the Children and Family Centre (CFC) component of the National Partnership Agreement on Indigenous Early Childhood Development (IECD NP).

Entity
Department of Education, Employment and Workplace Relations
Contact

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Published: Wednesday 30 June 2004
Published

The objective of this audit was to provide an independent assurance on the effectiveness of Defence's management of the acqusition of armoured infantry mobility vehicles (IMV) for the Australian Defence Force (ADF). The audit sought to identify the initial capability requirements; analyse the tendering and evaluation process; and examine the management of the project by Defence. As such, this was not an audit of contractor performance, but of the formation and contract management of the aquisition project by Defence.

Entity
Department of Defence
Published: Thursday 27 May 2004
Published

The objective of the performance audit was to report to Parliament our assessment as to how well the ATO manages and uses the AIIR data in taxation administration. The ANAO considered the following four key areas in addressing the audit objective. 1. Governance arrangements within the ATO, focussing on whole of ATO and whole-of-government aspects of the AIIR data, as distinct from solely business line applications. 2. Receipt of AIIR data and how well the ATO facilitates the collection of complete and valid AIIR data from investment bodies 3. Management of AIIR data through the construction by the ATO of valid entity records by using the AIIR data in conjunction with existing ATO client identification master files. 4: Use of the AIIR data on a systematic basis to inform active compliance activities.

Entity
Australian Taxation Office
Published: Monday 25 June 2007
Published

The objective of the audit was to assess the management practices undertaken by APS agencies to achieve value for money and transparency in dealing with contracts for non-APS workers. The focus of the audit was on circumstances where agencies had a significant reliance on a non-APS workforce to assist in achieving their core functions. Regular reporting by agencies of expenditure on non-APS workers was outside the scope of this audit.

Entity
NO-DEPTS-LISTED
Published: Monday 28 September 2009
Published

The Senate Order for Departmental and Agency Contracts (the Senate Order/the Order) was introduced in June 2001. The Order is one of several measures that the Senate introduced in recent years, to improve public knowledge of information on procurement and the expenditure of public funds. The main principle that underpins the Senate Order is that the Parliament's and public's access to this information should not be restricted by the inclusion of confidential information in contracts unless there is a sound basis for doing so. Public knowledge of information on contracted goods and services delivered to the government, can lead to better results for the Australian Government and the public. The Senate Order requirements have been amended over time to improve agency reporting, for example, on grants.

Entity
Across Agencies
Published: Friday 23 April 2004
Published

The objective of the audit was to provide assurance to Parliament concerning the adequacy of Defence preparedness management systems and to identify possible areas for improvement. The audit focused on the systems and processes that Defence uses to manage preparedness. We did not review the preparedness levels of specific capabilities, nor did we cover capital acquisition processes. The audit included coverage of: - preparedness systems architecture; - control and direction of preparedness; - coordination among contributors to preparedness; and - performance management and preparedness.

Entity
Department of Defence
Published: Thursday 29 January 2004
Published

The audit sought to assess how well the Australian Taxation Office (ATO) manages aggressive tax planning. We did this by exploring the nature of aggressive tax planning and the ATO's approach to its management. In the latter context, we looked at:

  • the ATO's previous experience with aggressive tax planning and action on previous significant external reviews, particularly dealing with mass marketed investment schemes;
  • strategy and operations, intelligence gathering and use; and the identification and management of promoters given their significant role in aggressive tax planning.
Entity
Australian Taxation Office
Published: Thursday 31 May 2007
Published

The objective of the audit was to assess the efficiency and the effectiveness of DEWR's administrative oversight for the WfD programme. The components of administration examined included whether:

  • the operation of the WfD programme was guided by sound business planning including risk assessment;
  • DEWR effectively and efficiently managed, monitored and reported the performance of CWCs in meeting contractual obligations;
  • adequate support was provided to DEWR contract managers and account managers to assist in the delivery of WfD outcomes;
  • there was evaluation of the performance of CWCs in delivering WfD objectives on behalf of the department;
  • DEWR measures the effectiveness of WfD against programme objectives; and
  • DEWR had implemented agreed recommendations from the previous WfD audit, where current and relevant.
Entity
NO-DEPTS-LISTED
Published: Thursday 14 June 2007
Published

The objective of the audit was to assess the effectiveness of the Tribunals' management of their operations. To this end, the audit examined whether the MRT and the RRT:

  • have achieved intended operational efficiencies from the introduction of common facilities, services and resourcing;
  • have established appropriate arrangements for governance, business planning and guidance of Members and staff, and for performance monitoring and reporting of Tribunal operations;
  • finalise cases within Tribunal time and productivity standards; and
  • provide applicants with services in accordance with service standards.

The audit covered Tribunal operations for review of visa decisions. The correctness of individual decisions was not assessed as part of the audit.

The audit focused particularly on developments in the Tribunals' management performance in the four year period from 2001–02 to 2004–05.

Entity
Migration Review Tribunal; Refugee Review Tribunal
Published: Thursday 25 June 2009
Published

The objectives of this audit were to:

  • assess the current status of BCM and EM arrangements in Centrelink and identify opportunities for improvement; and
  • review Centrelink's response to the recommendations.
Entity
Centrelink
Published: Thursday 24 May 2012
Published

The objective of the audit was to assess the progress of the M113 Upgrade Project (Defence Project: Land 106), including progress in the development of operational capability resulting from the introduction of the upgraded vehicles into service. The high-level audit criteria used to assess the project’s progress and Defence’s effectiveness in administering the M113 Upgrade Project were:

  • the degree to which the schedule for the production and delivery of upgraded M113 vehicles to Defence had been recovered in accordance with Defence’s response to the 2008–09 audit report and contractual requirements, as negotiated over the life of the contract;
  • Defence’s measurement and allocation of the total cost of the upgrade project; and
  • the development of capability arising from the upgrade project.
Entity
Department of Defence, Defence Materiel Organisation
Published: Thursday 30 May 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Human Services' arrangements for engaging and managing External Collection Agencies to recover debts arising from Centrelink payments.

Entity
Department of Human Services
Contact

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Published: Thursday 4 December 2008
Published

The objective of this audit was to assess how effectively FaHCSIA and DEEWR have undertaken their roles and responsibilities for specialist disability employment services under the current (third) CSTDA.

Entity
Department of Education, Employment and Workplace Relations; Department of Families, Housing, Community Services and Indigenous Affairs
Published: Friday 30 November 2007
Published

The objective of the audit was to examine the integrity of electronic records stored on the CSA's database—Cuba—and to report on the effectiveness of CSA's management of the data.

Entity
Department of Human Services; Child Support Agency
Published: Monday 23 June 2014
Published

The audit objective was to determine whether Australian Government agencies were implementing appropriate policies and processes to identify and manage conflicts of interest.

Entity
Across Agencies
Contact

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Published: Thursday 7 November 2013
Published

The objective of the audit was to assess the effectiveness of the administration of the Australian Prudential Regulation Authority (APRA) financial industry levies.

Entity
Australian Prudential Regulation Authority; Department of the Treasury
Contact

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Published: Monday 22 December 2003
Published

Directly after the collapse of Ansett in September 2001, most of its estimated 15 000 employees faced the possibility of retrenchment The Government immediately announced the introduction of the Special Employee Entitlements Scheme for Ansett group employees (SEESA) to address two risks facing the employees:

  • the risk-to a certain limit - of a shortfall in their payments of accrued employee entitlements from Ansett and,
  • the risk of delay in their being paid.

The objective of the audit was to determine how efficiently and effectively the two key elements of SEESA were managed: DEWR's management of the mechanism for making SEESA payments and DOTARS' management of the associated Air Passenger Ticket Levy.

Entity
Department of Employment and Workplace Relations; Department of Transport and Regional Services
Published: Thursday 19 November 2009
Published

The audit objective was to assess the effectiveness of administrative arrangements for YA, including service delivery. The ANAO assessed DEEWR's and Centrelink's performance against three main criteria:

  • objectives and strategies for the ongoing management and performance measures for YA provide a firm basis for measurement against outcomes (Chapters 2 and 3);
  • YA services delivered are consistent with legislative and policy requirements, (Chapter 4); and
  • monitoring arrangements provide appropriate information for assessing service delivery performance (Chapter 5).
Entity
Department of Education, Employment and Workplace Relations; Centrelink
Published: Friday 17 December 2004
Published

The objective of the Australian National Audit Office (ANAO) was to examine how the ATO manages its responsibilities under the Taxpayers' Charter as an important element of its performance. This involved an examination of the ATO's: systems and processes used to develop, maintain and update the Charter; strategic commitment to implementing the principles of the Charter; integration of Charter principles with its business processes; and monitoring and reporting of its performance against commitments in the Charter.

Entity
Australian Taxation Office
Published: Thursday 17 September 2009
Published

The audit objective was to assess DoHA's administration of prudential arrangements for the protection of residential aged care accommodation bonds.

Entity
Department of Health and Ageing
Published: Wednesday 19 December 2007
Published

The overall objective of the audit was to assess the effectiveness of Refresh and, in particular:

  • the extent to which Centrelink has used the funds invested by the Government to develop its IT capability and realise the anticipated service delivery, financial and other benefits; and
  • how Centrelink's programme management approach and Refresh's oversight arrangements have contributed to the achievement of the outcomes of the programme.
Entity
Centrelink
Published: Wednesday 4 June 2008
Published

The objective of this audit was to assess the effectiveness of DEEWR's administration of Job Network service fees. The ANAO examined DEEWR's arrangements to:

  • specify the nature and level of services to be supplied by JNMs and to communicate this to the JNMS;
  • calculate and pay service fees in accordance with the Employment Services Contract (ESC) 2006–2009 it has with JNMs; and
  • obtain assurance that JNMs have delivered services in accordance with the contract.
Entity
Department of Education, Employment and Workplace Relations