2430 Items found
Published: Thursday 6 April 2000
Published

The objective of the audit was to examine Coastwatch's administration of the Australian civil coastal and offshore surveillance and response service. In particular, the audit focused on Coastwatch's:

  • coordination with its clients and external service providers;
  • surveillance and response operations; and
  • aspects of its corporate governance arrangements bearing on performance and associated accountability.
Entity
Australian Customs Service
Published: Friday 18 May 2001
Published

The objective of the audit was to form an opinion on ATSIC's management of the Municipal Services component of the Community Housing and Infrastructure Program (CHIP). The audit examined how effectively ATSIC specifies and implements its role, the adequacy with which it identifies relative needs for support from the program among Indigenous communities, and how it leverages improved outcomes from other potential funding sources.

Entity
Aboriginal and Torres Strait Islander Commission
Published: Wednesday 20 May 2026
Published

The objective of this audit was to assess whether the selected entities’ administration of Freedom of Information Act 1982 (FOI Act) requests is effective in giving the community access to Australian Government information.

Entity
Cross Entity
Contact

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Published: Tuesday 12 June 2007
Published

The objective of the audit is to assess the effectiveness of the ATO's administration of debt collection. Micro-business debt is a particular focus of attention. The three key areas examined are:

  • strategies–especially the ATO's initiatives trialled in 2006;
  • infrastructure–the IT systems, people, policy and processes and risk management framework supporting the collection of debt; and
  • management and governance–planning, monitoring and reporting mechanisms and liaison with stakeholders.

The ANAO focused on the work of the campaigns area within the Debt Line, which has collection responsibility for 90 per cent of collectable debt cases and responsibility for other key, centralised functions such as reporting, quality assurance review, consistency and best practice, and the debt collection initiatives.

Entity
NO-DEPTS-LISTED
Published: Wednesday 6 September 2000
Published

The audit reviewed the implementation of the Whole-of-Government Information Technology Infrastructure Consolidation and Outsourcing Initiative (IT Initiative). The objectives of the audit were to examine the administrative and financial effectiveness of the implementation of the IT Initiative, with the focus being on the first four tenders conducted. Accordingly, the audit assessed:

  • the effectiveness of the overall planning and implementation of the IT Initiative, taking into account the tendering, contracting and monitoring processes undertaken in respect of Cluster 3, DEETYA/EN, ATO and Group 5;
  • the extent to which those latter processes have contributed to the achievement of the objectives of the IT Initiative; and
  • the extent to which the Commonwealth's interests have been adequately protected within this context.
Entity
Across Agency
Published: Thursday 23 June 2011
Published

The objective of this audit was to assess the effectiveness of the Department of Immigration and Citizenship's (DIAC) administration of the character requirements of the Migration Act.

Entity
Department of Immigration and Citizenship
Published: Thursday 5 May 2016
Published

The audit objective was to assess the effectiveness of the Department of Veterans' Affairs and Department of Defence's administration of rehabilitation services under the Military Rehabilitation and Compensation Act 2004.

Entity
Department of Defence; Department of Veterans' Affairs
Contact

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Published: Thursday 31 October 2024
Published

The objective of the audit was to examine whether the procurements that Department of Foreign Affairs and Trade conducts through its Australian Passport Office are complying with the Commonwealth Procurement Rules and demonstrating the achievement of value for money.

Entity
Department of Foreign Affairs and Trade
Contact

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Published: Thursday 25 November 2021
Published

The objective of the audit was to assess the effectiveness of Industry Innovation and Science Australia's, the Department of Industry, Science, Energy and Resources', and the Australian Taxation Office's administration of the Research and Development Tax Incentive program.

Entity
Australian Taxation Office; Industry Innovation and Science Australia; Department of Industry, Science, Energy and Resources
Contact

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Published: Wednesday 21 January 2026
Published

The objective of the audit was to assess the effectiveness of partnership arrangements, funding design activities and measurement of progress for schooling and early childhood development commitments under the National Agreement on Closing the Gap.

Entity
Across Entities
Contact

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Published: Tuesday 18 December 2018
Published

The objective of this audit was to examine the effectiveness of the Department of Home Affairs' administration of the support arrangements designed to ensure that the Cape Class patrol boats are achieving contracted availability and performance requirements.

Entity
Department of Home Affairs
Contact

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Published: Wednesday 31 August 2016
Published

The objective of the audit was to assess whether select Australian Government entities are effectively managing and controlling the use of Commonwealth credit and other transaction cards for official purposes in accordance with legislative and policy requirements.

Entity
Department of Immigration and Border Protection; Fair Work Ombudsman; Australian Public Service Commission
Contact

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Published: Monday 15 December 2025
Published

The audit objective was to examine whether the Office of Parliamentary Counsel’s procurement and contract management of the new Federal Register of Legislation project complied with the Commonwealth Procurement Rules and demonstrated the achievement of value for money.

Entity
Office of Parliamentary Counsel
Contact

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Published: Friday 21 June 2024
Published

The objective of this audit was to assess the effectiveness of the Australian Public Service Commission's (APSC) administration of statutory functions relating to upholding high standards of integrity and ethical conduct in the Australian Public Service (APS).

Entity
Australian Public Service Commission
Contact

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Published: Monday 7 November 2016
Published

The objective of this audit was to examine the effectiveness of the Department of Social Services’ administration of NRAS allocations; processing of market rent valuations, statements of compliance and incentive payments; and the supporting business systems and processes.

Entity
Department of Social Services
Contact

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Published: Wednesday 16 January 2019
Published

The objective of the audit was to assess whether the award of a $443.3 million grant to the Great Barrier Reef Foundation was informed by appropriate departmental advice and through processes that complied with the grants administration framework.

Entity
Department of the Environment and Energy
Contact

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Published: Thursday 12 December 2002
Published

The audit theme was financial management and accountability. The audit concluded that six of the eight organisations had satisfactory payment of accounts processes and that GST administration control frameworks had been implemented. Payment of accounts processes could be improved by greater use of information technology whereas using risk management; formalising the BAS preparation procedures; and increasing monitoring and review procedures could improve GST administration.

Entity
Across Agency
Published: Monday 10 April 2017
Published

The objective of this audit was to assess whether the OneSKY tender was conducted so as to provide value with public resources and achieve required timeframes for the effective replacement of the existing air traffic management platforms.

Entity
Airservices Australia; Department of Defence
Contact

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Published: Friday 24 June 2022
Published

The audit objective was to examine whether the design and conduct of the procurement process for delivery partners for the Entrepreneurs’ Programme complied with the Commonwealth Procurement Rules, and whether the signed contracts are being appropriately managed.

Entity
Department of Industry, Science, Energy and Resources
Contact

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Published: Wednesday 7 June 2023
Published

The objective of this audit was to assess whether the Department of Home Affairs’ procurement process for the Permissions Capability employed open and effective competition and achieved value for money, consistent with the Commonwealth Procurement Rules.

Entity
Department of Home Affairs
Contact

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Published: Tuesday 4 April 2000
Published

The audit reviewed the construction of facilities for the Australian Defence Force and the Department of Defence by the Defence Estate Organisation. The objective of the audit was to assess the efficiency and administrative effectiveness of the Organisation's project delivery function, highlighting effective practice and, where appropriate, making practical recommendations to enhance facilities project management. The main projects examined were the facilities required for the Army Presence in the North and the Russell Hill Redevelopment.

Entity
Department of Defence
Published: Tuesday 23 December 1997
Published

The objectives of the audit were to assess the cost-effectiveness of the management and administration of the accounts receivable function in the ‘general government' sector and to identify, develop and report better practice to promote overall improvements in the management of accounts receivable. The audit was limited in scope to agencies whose accounts receivable consist of trade debtors (normally for goods and services), levies, other charges and recoveries from staff.

Entity
Across Agency
Published: Thursday 19 January 2023
Published

The objective of the audit was to assess whether the Department of Health and Aged Care has effectively managed the expansion of telehealth services during and post the COVID-19 pandemic.

Entity
Department of Health and Aged Care
Contact

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Potential topic: 2026-27  
Potential

The ANAO could assess the governance arrangements in selected entities for monitoring and implementing agreed parliamentary committee and ANAO performance audit recommendations. Parliamentary committee and Auditor-General reports identify areas where administration can be improved and make recommendations to improve the delivery of outcomes. Once entities have agreed to implement performance audit recommendations, or in the case of parliamentary committee reports, the Australian Government has committed to the implementation of recommendations, timely implementation in line with the intended outcome of the recommendation is important in achieving the full benefit of the recommendation.

Entity
Cross Entity
Contact

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Published: Tuesday 17 January 2017
Published

The audit objective was to assess whether the Department of Immigration and Border Protection adopted sound contract management practices for the delivery of garrison support and welfare services for offshore processing centres in Nauru and Manus Island.

Entity
Department of Immigration and Border Protection
Contact

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Published: Wednesday 5 March 2003
Published

This is the third audit report undertaken by the ANAO in response to a request made by the Senate in the Senate Order for Departmental and Agency Contracts, which requires all Financial Management and Accountability Act 1997 (FMA Act) agencies to place on the Internet, lists of contracts of $100 000 and more by the tenth day of the Spring and Autumn sittings of Parliament. It relates to the audit of the contract information to be listed on the Internet by the tenth day of the Autumn 2002 sitting. The audit involved a desktop review of all FMA Act agencies' Internet listings; and a detailed review in six selected agencies, of the process for making the Internet listings, and the policies and practices for determining and identifying whether contracts contained either confidential provisions and other requirements of confidentiality.

Entity
Across Agency
Published: Thursday 25 June 2020
Published

The objective of this audit was to assess the effectiveness of the Department of Agriculture, Water and the Environment’s administration of referrals, assessments and approvals of controlled actions under the Environment Protection and Biodiversity Conservation Act 1999.

Entity
Department of Agriculture, Water and the Environment
Contact

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Published: Tuesday 9 June 2026
Published

The objective of the audit was to assess whether Indigenous corporations are being effectively supported and regulated under the Corporations (Aboriginal and Torres Strait Islander) Act 2006 (CATSI Act).

Entity
National Indigenous Australians Agency; Registrar of Aboriginal and Torres Strait Islander Corporations
Contact

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Published: Thursday 11 May 2017
Published

The objective of the audit was to assess whether the Department of Education and Training established the Apprenticeship Training – alternative delivery pilots program in accordance with the Commonwealth Grants and Rules Guidelines.

Entity
Department of Education and Training
Contact

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Published: Thursday 22 August 1996
Published

The focus of this audit was to ascertain how the Family Court had spent Justice Statement monies and to form an opinion on the current and projected financial position of the Court. The ANAO undertook the review of the Family Court in a two-stage process. The first stage, the findings of which appear in this report, to allow consideration in the Budget context, was undertaken as a project audit and had the objective of addressing the issues of immediate concern to the Attorney-General.

Entity
Family Court of Australia
Published: Wednesday 8 October 2025
Published

The objective of the audit was to assess the effectiveness of the implementation of procurement reforms by the DTA and Finance following on from Auditor-General Report No.5 2022–23 Digital Transformation Agency’s Procurement of ICT-related services.

Entity
Digital Transformation Agency; Department of Finance
Contact

Please direct enquiries through our contact page.

Published: Friday 14 June 2024
Published

The objective of this audit was to assess the effectiveness of the selected entities’ implementation of arrangements for managing cyber security incidents in accordance with the Protective Security Policy Framework (PSPF) and relevant ASD Cyber Security Guidelines.

Entity
Australian Transaction Reports and Analysis Centre; Services Australia
Contact

Please direct enquiries through our contact page.

Published: Thursday 23 October 1997
Published

The audit objectives were to report on the efficiency and effectiveness of selected agencies' management of telecommunications services. The specific purpose was to:

  • identify the potential for more effective management of telecommunications services;
  • consider the appropriateness of Commonwealth agencies' management of telecommunications services to take advantage of technological opportunities; and
  • identify the elements of sound administration in the management of telecommunications services.

The audit criteria addressed agencies' performance against benchmarks of sound administrative practice in relation to procurement; planning; business process re-engineering; financial management; and performance management. The audit focussed primarily on telecommunications services, as distinct from capital items and equipment.

Entity
Across Agency
Responded: Friday 14 April 2023
Response provided

The Auditor-General received correspondence from Senator the Hon Don Farrell dated 7 November 2022, requesting that the Auditor-General conduct an investigation to examine the Parliamentary Expenses Management System project.

The Auditor-General met with Senator the Hon Don Farrell on 24 November 2022 to discuss the concerns raised in the request for audit. The request is being considered in the development of the ANAO 2022–23 Annual Audit Work Program.

The Auditor-General provided a follow-up response to Senator the Hon Don Farrell on 14 April 2023.

Contact

Please direct enquiries relating to requests for audit through our contact page.

Published: Monday 21 September 2020
Published

The objective of this audit was to examine whether the Department of Infrastructure, Transport, Regional Development and Communications exercised appropriate due diligence in its acquisition of the ‘Leppington Triangle’ land for the future development of the Western Sydney Airport.

Entity
Department of Infrastructure, Transport, Regional Development and Communications
Contact

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Published: Friday 15 January 1999
Published

The audit reviewed the use and operation of performance information in service level agreements between Centrelink and three agencies; the Department of Social Security, the Department of Education, Training and Youth Affairs and the Department of Employment, Workplace Relations and Small Business. The objective of the audit was to establish whether the performance assessment framework specified in the agreements enabled the adequate assessment of achievements under purchaser/provider arrangements entered into by DSS, DEETYA and Centrelink.

Entity
Department of Education Training and Youth Affairs; Centrelink; Department of Social Security
Published: Friday 31 May 2019
Published

The objective of the audit was to assess whether the Department of Infrastructure, Regional Development and Cities had designed and implemented appropriate governance and administration arrangements for the transition and delivery of sustainable reforms to services on Norfolk Island.

Entity
Department of Infrastructure, Regional Development and Cities
Contact

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Published: Tuesday 12 May 1998
Published

The objective of the audit was to report on whether Defence applies Life-cycle Costing appropriately in support of decisions throughout the acquisition and management of its capital assets, and to make recommendations for any improvement. Criteria were established against each of the issues considered by the audit, namely LCC policy and coordination, use of LCC in investment decisions, use of LCC to support budgeting, data to support LCC and LCC training and education.

Entity
Department of Defence
Published: Friday 15 December 2000
Published

The objective of the audit was to examine the effectiveness and efficiency of the management of the Family Relationships Services Program (FRSP) by the Department of Family and Community Services (FaCS) subsequent to that department becoming responsible for the administration of the Program in December 1998. The audit focussed on issues related to Program risk management, the development and management of contractual agreements and whether the performance management and reporting framework enabled an assessment of service provider performance and overall program outcomes.

Entity
Department of Family and Community Services
Published: Thursday 18 April 2002
Published

The Commonwealth electoral roll is managed by the Australian Electoral Commission (AEC) and lists the names and addresses of people entitled to vote in federal elections. The objectives of the audit were twofold. The first objective was to provide an opinion on the integrity of the electoral roll, for the purpose of the audit, integrity was defined as accuracy, completeness, validity and security. The second objective was to examine the effectiveness of the AEC's management of the electoral roll in ensuring the roll's integrity.

Entity
Australian Electoral Commission
Contact

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Published: Wednesday 14 December 2022
Published

The objective of this audit was to examine the effectiveness of selected non-corporate Commonwealth entities' arrangements for managing cyber security risks within their procurements and specific contracted providers under the Protective Security Policy Framework (PSPF).

Entity
Australian Federal Police; Australian Taxation Office; Department of Foreign Affairs and Trade
Contact

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Published: Tuesday 28 October 1997
Published

The objectives of the audit were to determine the administrative changes made by the Australian Tourist Commission (ATC) to implement the recommendations of recent administrative reviews and to identify how well the ATC is meeting its statutory objectives. The criteria used in conducting the audit included administrative improvements resulting from the ATC's response to recent reviews and the extent to which strategies and performance information address its statutory objectives.

Entity
Australian Tourist Commission
Published: Wednesday 22 June 2022
Published

The objective of the audit was to assess the effectiveness of the Department of Infrastructure, Transport, Regional Development and Communications’ design and implementation of measures to support the aviation sector in response to the COVID-19 pandemic.

Entity
Department of Infrastructure, Transport, Regional Development and Communications
Contact

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Published: Tuesday 5 November 2019
Published

The objective of the audit was to assess whether the award of funding under the Regional Jobs and Investment Packages program was informed by appropriate departmental advice and that processes complied with the grants administration framework.

Entity
Department of Industry, Innovation and Science; Department of Infrastructure, Transport, Cities and Regional Development
Contact

Please direct enquiries through our contact page.

Published: Tuesday 22 August 2017
Published

The audit objective was to determine whether selected grant programs are being administered efficiently by the Australia Council in relation to suitable comparators. The selected grant programs are collectively known as the Australia Council Grants Program.

Entity
Australia Council; Department of Social Services; National Health and Medical Research Council
Contact

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Published: Tuesday 16 May 2023
Published

The objective of this audit was to examine whether the selected entities within the Attorney-General’s portfolio have implemented all agreed recommendations from parliamentary committee and Auditor-General reports within the scoped timeframe.

Entity
Australian Federal Police; Attorney-General’s Department; Commonwealth Director of Public Prosecutions
Contact

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Published: Tuesday 31 October 2017
Published

The objective of the audit was to assess the effectiveness of the transition of the Remote Jobs and Communities Programme to the Community Development Programme, including whether the Community Development Programme is well designed and administered effectively and efficiently.

Entity
Department of the Prime Minister and Cabinet; Department of Employment; Department of Human Services
Contact

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Published: Thursday 28 September 2017
Published

The objective of this audit was to examine whether the Australian Postal Corporation (Australia Post) is meetings its Community Service and International obligations efficiently and the effectiveness of Commonwealth shareholders in monitoring value for money.

Entity
Australian Postal Corporation (Australia Post); Department of Finance; Department of Communications and the Arts
Contact

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Published: Tuesday 28 May 2024
Published

The objective of this audit is to assess the effectiveness of the Department of Climate Change, Energy, the Environment and Water's (DCCEEW) corporate plan as its primary planning document in accordance with the Public Governance, Performance and Accountability Act 2013.

Entity
Department of Climate Change, Energy, the Environment and Water
Contact

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Published: Monday 18 June 2012
Published

The objective of the audit was to assess the effectiveness of the management of the MSS for the delivery of Centrelink services. The management of the MSS was assessed against the following criteria:

  • there are effective planning arrangements to identify and address the evolving needs of DCALB customers;
  • service delivery arrangements meet the current needs of DCALB customers; and
  • there are effective performance monitoring and reporting arrangements which are used to improve service delivery.

Around 20 per cent of the people receiving Centrelink services are identified as being from a diverse cultural and linguistic background (DCALB). DHS’ Multicultural Servicing Strategy (MSS) sets out the approach for delivering Centrelink services to DCALB customers. The MSS has four main components — Language Services, the Multicultural Services Officer program, Stakeholder Engagement Strategies and Employee Support Tools and Strategies.

Entity
Department of Human Services
Published: Tuesday 14 February 2017
Published

The objective of this audit was to assess whether appropriate steps were taken to protect the Commonwealth's interests and obtain value for money in respect to the $3.5 billion in Commonwealth funding committed to the NSW Government for the WestConnex project.

Entity
Department of Infrastructure and Regional Development; Infrastructure Australia
Contact

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Published: Wednesday 19 March 2003
Published

The objective of the audit was to determine whether DEST has effective governance practices for its IT and e- Business; has adequate systems in place to measure the efficiency and effectiveness of its IT and e-Business; implements and maintains appropriate quality standards within its IT and e-Business systems; and implements proper controls, including risk management, to achieve maximum benefits from its IT and e- Business. The audit examined education and training services provided, or managed, by DEST via IT or the Internet.

Entity
Department of Education Science and Training
Published: Monday 24 May 1999
Published

The Pharmaceutical Industry Investment Program (PIIP) is a scheme that was introduced to compensate the pharmaceutical industry, in part, for the impact of the Government exercising its monopsony power under the Pharmaceutical Benefits Scheme. The ANAO undertook an audit of the probity of the methodology and procedures applied by the Department in assessment of applicants for PIIP funding. The objectives of the audit were to assist the Department, at its request, in the timely identification of deficiencies in assessing responses from applicants and options for addressing any such deficiencies.

Entity
Department of Industry, Science and Resources
Published: Thursday 29 June 2000
Published

The objective of the audit was to examine program management in the Training and Youth Division of the Department of Education, Training and Youth Affairs. In broad terms, the audit focused on the management frameworks at both Divisional and program level. Three of the Division's programs were selected for more detailed review as follows:

  • Workplace English Language and Literacy;
  • Literacy and Numeracy; and
  • Support for New Apprentices.
Entity
Department of Education, Training and Youth Affairs
Published: Wednesday 27 November 2002
Published

The audit reviewed the management of trust monies in five Commonwealth organisations. The objectives of the audit were to:

  • assess whether selected Commonwealth organisations were managing trust monies in accordance with legal and administrative requirements and better practice principles;
  • identify better practices in the management of trust monies; and
  • recommend improvements in the controls and practices relating to the management of trust monies.
Entity
Across agency
Published: Thursday 4 April 2002
Published

The audit reviewed the Department of Employment and Workplace Relations (DEWR) management of the provision of employment services information to job seekers up to the point where job seekers are referred to Job Network. The objective of the audit was to examine the administrative effectiveness of DEWR's management of the provision of information to job seekers, focusing on determining what information should be provided, developing an effective means of providing information, and assuring that information is being delivered effectively.

Entity
Department of Employment
Published: Tuesday 16 May 2000
Published

The audit reviewed the management of the first round of Job Network contracts, which focused on Job Matching, Job Search Training and Intensive Assistance. The objective of the audit was to assess the efficiency and effectiveness of the Department of Employment, Workplace Relations and Small Business's management of the first round of employment services contracts. A key part of this examination was to assess the Department's level of confidence that the program was meeting government objectives based on performance and management information.

Entity
Department of Employment, Workplace Relations and Small Business
Published: Monday 8 March 1999
Published

The purpose of the audit was to assess whether management of parliamentary workflow by the agencies reviewed was efficient and effective and to identify elements of good practice. In assessing agency effectiveness and efficiency, the audit focussed on issues of client service such as timeliness, quality and cost. It considered also the governance framework and accountability arrangements relevant to parliamentary workflow, as well as more operational considerations including the use of information technology, development of relevant management information and suitable benchmarking processes.

Entity
Centrelink; Department of Defence; Department of Family and Community Services; Department of Health and Aged Care
Published: Tuesday 3 June 1997
Published

The objectives of the audit were to examine the Australian Bureau of Statistics' management of the procedures and processes associated with the planning and operational aspects of the 1996 Census to ascertain: whether the results of the 1991 Census evaluations were used to improve the 1996 Census; whether the Census could be undertaken more efficiently while still yielding data of the required quality; and how privacy concerns were being satisfied by the processes employed. The scope of the audit was limited to reporting on the efficiency and effectiveness of the management by the ABS of the development, collection and initiation of the processing phases of the 1996 Census. The ANAO conducted an assessment of the procedures and processes used in the 1996 Census against the ABS performance indicators and by an examination of ABS documentation. The audit did not seek to review the ABS statistical methodology.

Entity
Australian Bureau of Statistics
Published: Wednesday 7 May 2003
Published

Since 2000, there has been a requirement under the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act) for Commonwealth agencies to report annually on their environmental performance as well as their contribution to Ecologically Sustainable Development (ESD). The audit objective was to examine and report on the quality of Commonwealth agencies' annual reports on ESD and environment performance. The audit reviewed current practice in light of legal requirements, and provided examples of better practice.

Entity
Across Agency