The objective of this audit was to assess the effectiveness of the National Indigenous Australians Agency’s (NIAA’s) processes to design and transition to a new remote employment program.

The audit objective was to assess the effectiveness of the Department of Social Services’ arrangements for managing Disability Employment Services provider agreements.

The objective of the audit was to assess the effectiveness of the Department of Education, Skills and Employment in managing the integrity of payments to employment service providers.

The audit examined the efficiency and effectiveness of the Department of Employment and Workplace Relations' implementation and subsequent management of the Indigenous Employment Policy. The audit sought to determine whether, in relation to the Indigenous Employment Policy, the department had:

• developed appropriate planning processes and performance measures;
• monitored and reported performance results;
• implemented appropriate evaluation and review mechanisms;
• conducted effective marketing and promotion; and
• identified enhancements and addressed performance issues.

The objective of the audit was to examine the effectiveness of the implementation of frameworks to support ethical behaviours within the Department of Employment and Workplace Relations.

The Department of Employment and Workplace Relations manages a range of employment services programs, including Workforce Australia (allocated $1.5 billion in the 2025–26 Federal Budget), Transition to Work ($331 million), Parent Pathways ($99 million) and the Local Jobs Program ($27 million). These programs are delivered through a range of mechanisms including contracted service providers and online services. The ANAO could assess the delivery, program and contract management of these services, examining governance arrangements, risk and value-for-money considerations and performance monitoring/reporting.

The ANAO could assess the design and delivery of programs to improve employment outcomes in remote Australia. In 2024 the Australian Government committed to replace the Community Development Program (CDP), with two new programs. The Remote Jobs and Economic Development (RJED) aims to subsidise 6,000 jobs in remote communities. RJED has been allocated $1.006 billion over four years with grant rounds commencing in December 2024. The Remote Australian Employment Service (RAES) commenced on 1 November 2025 and aims to build skills and address barriers to employment for around 40,000 job seekers across 1,200 remote communities. The RAES has been allocated $1.9 billion over five years.

The objective of this audit was to assess whether DEWR had implemented ESC3 and its computer system EA3000, efficiently and effectively. The primary focus is on the period of change from the previous employment services contract to ESC3 and the first full year of its operation, 2003-04. The scope of the audit was limited to the implementation of Job Network services under ESC3, the introduction of the supporting computer application, EA3000, and DEWR's use of modelling to estimate the effects of the APM. The audit did not test the effectiveness of the APM. DEWR has a plan to evaluate the new model. A separate, concurrent ANAO audit assessed DEWR's oversight of Job Network services to job seekers.

The audit reviewed the efficiency and administrative effectiveness of the Community Development Employment Projects Scheme (CDEP), highlighting good practices and suggesting improvements where needed.

The ANAO conducted a project audit of Competitive Employment, Training and Placement services, part of the Disability Services Program administered by the then Department of Human Services and Health, primarily because of parliamentary concerns relating to these services. Under the Administrative Arrangements Order of 11 March 1996, the Disability Services Program is now administered by the Department of Health and Family Services.