1450 Items found
Published: Monday 16 September 2002
Published

In 1997-98, the ANAO audited the Child Support Agency (CSA), making 12 recommendations to improve its operational performance. A related report by the Joint Committee of Public Accounts and Audit supported the general findings of the ANAO audit and reinforced three ANAO recommendations in its own report. The audit examined client service in the CSA by following-up the CSA's implementation of the recommendations contained in these two previous reports and more broadly assessing whether the CSA had improved the management and delivery of its client service sine the previous ANAO audit.

Entity
Department of Family and Community Services
Published: Wednesday 15 April 2015
Published

The audit objective was to assess the effectiveness of the Department of Immigration and Border Protection in delivering high quality interpreting services to its clients.

Entity
Department of Immigration and Border Protection; Department of Social Services
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 28 January 2015
Published

The objective of the audit was to examine the effectiveness of Industry’s administration of the Ethanol Production Grants Program, including relevant advice on policy development.

Entity
Department of Industry and Science
Published: Thursday 3 October 2002
Published

The audit reviewed the effectiveness of HIC's approach to customer service delivery to the Australian public as customers of Medicare. The primary issues examined were whether: . HIC manages its customer service delivery performance effectively;

  • HIC's approach to people management adequately supports customer service delivery;
  • HIC obtains adequate information from customers on their needs, expectations, and perceptions of HIC's service delivery; and
  • HIC provides adequate information to customers on its services and on the service standards that customers should expect.
Entity
Health Insurance Commission
Published: Tuesday 22 August 2017
Published

The audit objective was to determine whether selected grant programs are being administered efficiently by the Australia Council in relation to suitable comparators. The selected grant programs are collectively known as the Australia Council Grants Program.

Entity
Australia Council; Department of Social Services; National Health and Medical Research Council
Contact

Please direct enquiries relating to reports through our contact page.

Published: Monday 28 September 2020
Published

The ANAO conducted separate audits of the Indigenous Advancement Strategy (IAS) Children and Schooling program and the Safety and Wellbeing program, the findings and conclusions of which are presented in this report. The objective of the audits was to assess the effectiveness of the Department of the Prime Minister and Cabinet’s and the National Indigenous Australians Agency’s administration of the IAS Children and Schooling and the Safety and Wellbeing programs.

Entity
National Indigenous Australians Agency
Contact

Please direct enquiries through our contact page.

Published: Wednesday 4 May 2016
Published

The audit objective was to assess the effectiveness of selected departments’ implementation of deregulation initiatives.

Entity
Department of the Prime Minister and Cabinet; Department of Communications and the Arts; Department of Health; Department of Industry, Innovation and Science
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 24 February 2011
Published

The objective of the audit was to examine the Tax Office's administration of the Lost Members Register. In particular, the audit examined the Tax Office's governance arrangements for the LMR; its strategies for managing data quality; and its provision of access to LMR data. The audit also considered how the Tax Office's administration of the LMR has responded to recommendations made in the ANAO's earlier review (Audit Report No.17, 2005–06 Administration of the Superannuation Lost Members Register), relevant changes in funding and legislation supporting the LMR, as well as the Change Program.

Entity
Australian Taxation Office
Published: Wednesday 25 May 2005
Published

The objective of the audit was to examine Defence's management of leases that have resulted from property sale and leaseback transactions. Leases subject to review were for a period of ten or more years and included the following six properties: the Defence Plazas in Sydney and Melbourne; the Hydrographic Office Wollongong; DNSDC Moorebank; Campbell Park Offices in Canberra; and ADC Weston Creek in Canberra. The audit examined the process for identifying the properties for sale and leaseback and the sale approval process. The audit sought to determine the basis on which the properties were proposed for sale and leaseback and the financial impact for the Government. The audit also reviewed the lease terms and conditions to determine whether they protect the Government's interests, and examined Defence's management of commitments arising from the leases.

Entity
Across Agencies
Updated: Wednesday 9 October 2024
Updated

The shared content volume of the ANAO Audit Manual applies to all assurance activity performed by the ANAO, including financial statements and performance auditing. The shared volume addresses key matters affecting compliance with the Auditor-General Act 1997 and other aspects of the ANAO’s legislative framework. It sets out the main requirements of the ANAO’s overall system of quality control in accordance with ASQC1 Quality Control for Firms that Perform Audits and Reviews of Financial Reports and Other Financial Information, Other Assurance Engagements and Related Services Engagements.

Contact

Please direct enquiries through our contact page.

Published: Tuesday 6 September 2005
Published

The objective of this audit was to assess the provision of export assistance and support to new and irregular exporters in rural and regional Australia through the TradeStart program. The focus on rural and regional Australia reflects the priority given by the Government to providing effective business and trade assistance to small businesses and rural and regional businesses. However, broader aspects of TradeStart management, such as contract and risk management, have been assessed across the program as a whole.

Entity
Australian Trade Commission (Austrade)
Published: Wednesday 29 June 2022
Published

The objective of the audit was to examine the effectiveness of Services Australia’s arrangements for the management of contractors.

Entity
Services Australia
Contact

Please direct enquiries through our contact page.

Published: Tuesday 25 June 2002
Published

This benchmarking study across 14 agencies examined how line managers plan for and manage their staff and how the human resource (HR) function supports them to do that. People management was categorised into nine, practice areas, to enable comparisons between the participating agencies. The study also assessed each people management practice area against four criteria: quality, HR integration, effectiveness & efficiency and business contribution.

Entity
Across Agency
Published: Thursday 17 December 2020
Published

The audit’s objective was to assess the effectiveness of the selection, contracting and ongoing management of investments by the Clean Energy Finance Corporation (CEFC) and the extent to which the CEFC is meeting its legislated objective.

Entity
Clean Energy Finance Corporation
Contact

Please direct enquiries through our contact page.

Published: Friday 3 July 2020
Published

An Audit Committee Chairs Forum was held on Friday, 3 July 2020. The forum was held virtually, keeping in line with COVID-19 social distancing rules.

The forum agenda and slides are available in the related documents sections of this events page. The text on this page is the communique from the forum. 

Contact

Please direct enquiries through our contact page.

Published: Wednesday 5 December 2012
Published

The audit objective was to assess the effectiveness of the Department of Health and Ageing and the Australian National Preventive Health Agency in fulfilling the Commonwealth’s role in implementing the Council of Australian Government’s National Partnership Agreement on Preventive Health, to achieve the Agreement’s objectives, outcomes and outputs, including supporting all Australians to reduce their risk of chronic disease.

Entity
Australian National Preventive Health Agency; Department of Health and Ageing
Published: Tuesday 24 March 1998
Published

The objectives in auditing the sale were to assess the extent to which the Government's sale objectives were achieved; review the efficiency of the management of the sale process; assess whether the sale arrangements adequately protected the Commonwealth's interests, including minimising ongoing Commonwealth risk; and identify principles of sound administrative practice to facilitate improved arrangements for future trade sales, particularly the later phases of airport sales.

Entity
Department of Transport and Regional Development; Office of Asset Sales and IT Outsourcing
Published: Monday 19 October 2020
Published

The ANAO Quality Assurance Framework is the system of quality control that the ANAO has established to provide the Auditor-General with reasonable assurance that the ANAO complies with the ANAO standards and applicable legal and regulatory requirements and reports issued by the ANAO are appropriate in the circumstances.

The Audit Quality Report demonstrates the ANAO assessment of the implementation and operating effectiveness of the elements of the ANAO Quality Assurance Framework. The report provides transparency in respect of the processes, policies, and procedures that support each element of the ANAO Quality Assurance Framework, and reports audit quality indicators measuring ANAO performance against target benchmarks.

This report also includes the achievement of the quality assurance strategy and deliverables set out in the ANAO Quality Assurance Framework and Plan 2019–20.

Contact

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Published: Wednesday 21 September 2022
Published

The objective of the audit was to assess the effectiveness of the Digital Transformation Agency’s procurement of ICT-related services.

Entity
Digital Transformation Agency
Contact

Please direct enquiries through our contact page.

Published: Wednesday 9 November 2016
Published

The audit objective was to assess the effectiveness of the Department of Employment and the Department of Education and Training's administration of the Shared Services Centre to achieve efficiencies and deliver value to its customers.

Entity
Department of Employment; Department of Education and Training
Contact

Please direct enquiries relating to reports through our contact page.

Published: Tuesday 10 May 2022
Published

The audit examined the effectiveness of the Australian Nuclear Science and Technology Organisation’s management of assets involved in the manufacture, production and distribution of nuclear medicines.

Entity
Australian Nuclear Science and Technology Organisation
Contact

Please direct enquiries through our contact page.

Published: Friday 5 March 2004
Published

In 1997, and subsequently in 1999, the Australian Government introduced two major spending packages with a total value of almost $1 billion. These spending packages were designed to address the challenges posed by the issue of climate change and to meet Australia's domestic and international commitments. Since its inception in 1998, the Australian Greenhouse Office has been responsible for the implementation of greenhouse related programs from these two major spending packages. The objective of the audit was to examine and report on the administrative efficiency and effectiveness of seven major programs administered by the Australian Greenhouse Office.

Entity
Australian Greenhouse Office
Published: Monday 1 December 2003
Published

On 2 November 2000, the Senate agreed to a resolution that the Auditor-General be requested to review all expenditures and entitlements accruing to Parliamentarians and Ministers in 1999-2000. The resolution requested that the Auditor-General consider a number of specific matters, and report by 30 June 2001. In the course of that audit, examination of issues relating to Parliamentarians' staff was deferred in order to give the Auditor-General a reasonable chance of reporting reasonably close to the Senate's requested reporting timeframe. ANAO Audit Report No.5 2001-02, Parliamentarians' Entitlements: 1999-2000, was tabled in the Parliament in August 2001. A proposed audit of the administration by Finance of the entitlements of staff engaged under the Members of Parliament (Staff) Act 1984 (MOP(S) Act was included in the ANAO Audit Work Program for 2001-02. The objectives of this performance audit were to: review the effectiveness of the internal control structures in the Department of Finance and Administration (Finance) concerning the administration of entitlements for MOP(S) Act staff; review the effectiveness and efficiency of the procurement and support services Finance provides in relation to MOP(S) Act staff: and identify principles of sound administrative practices to facilitate improved administrative arrangements for the future. The audit covered Finance's administration of payments and services to MOP(S) Act staff during the period 1998-99 to 2001-02. Sub-section 15(c) of the Auditor General Act 1997 precludes an audit of persons who are engaged under the MOP(S) Act. Accordingly, the audit scope did not include examination of the responsibilities of MOP(S) Act staff.

Entity
Department of Finance and Administration
Published: Thursday 6 June 2019
Published

The objective of this audit was to assess the effectiveness of the Export Finance and Insurance Corporation (Efic).

Entity
Export Finance and Insurance Corporation
Contact

Please direct enquiries through our contact page.

Published: Tuesday 26 February 2008
Published

The audit objective was to determine whether DIAC's biometrics program had appropriate:

  • business review processes (including a business case);
  • authorisation;
  • business and IT governance arrangements; and
  • IT project management and systems development arrangements.
Entity
Department of Immigration and Citizenship
Published: Monday 22 December 2003
Published

Directly after the collapse of Ansett in September 2001, most of its estimated 15 000 employees faced the possibility of retrenchment The Government immediately announced the introduction of the Special Employee Entitlements Scheme for Ansett group employees (SEESA) to address two risks facing the employees:

  • the risk-to a certain limit - of a shortfall in their payments of accrued employee entitlements from Ansett and,
  • the risk of delay in their being paid.

The objective of the audit was to determine how efficiently and effectively the two key elements of SEESA were managed: DEWR's management of the mechanism for making SEESA payments and DOTARS' management of the associated Air Passenger Ticket Levy.

Entity
Department of Employment and Workplace Relations; Department of Transport and Regional Services
Published: Wednesday 10 December 2014
Published

The audit objective was to assess the effectiveness and equity of the award of funding under the Clean Technology Program in the context of the program objectives and the Commonwealth’s grants administration framework.

Entity
Department of Industry
Contact

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Published: Thursday 12 February 2004
Published

The report summarises performance audit, financial statement audit and other related activities for the ANAO for the period July to December 2003. The key issues arising from performance audits tabled in this period are summarised against the ANAO themes. The report also summarises financial audits and other financial audit activities conducted by the ANAO during the period July to December 2003. It discusses significant issues such as the: consolidated financial statements and the final budget outcome; harmonisation of Australian Generally accepted accounting practices and Government Finance Statistics; adoption of International Financial Reporting Standards; timing for Financial Statements Preparation; and the audit of the CFS 2002-03.

Entity
ANAO
Published: Wednesday 19 December 2007
Published

The overall objective of the audit was to assess the effectiveness of Refresh and, in particular:

  • the extent to which Centrelink has used the funds invested by the Government to develop its IT capability and realise the anticipated service delivery, financial and other benefits; and
  • how Centrelink's programme management approach and Refresh's oversight arrangements have contributed to the achievement of the outcomes of the programme.
Entity
Centrelink
Published: Tuesday 9 June 2015
Published

The audit objective was to examine the effectiveness of the Department of Human Services’ administration of the Australian Childhood Immunisation Register.

Entity
Department of Human Services
Contact

Please direct enquiries relating to reports through our contact page.

Published: Monday 14 December 2020
Published

The objective of the audit was to assess whether the Australian Taxation Office (ATO) has effectively managed risks related to the rapid implementation of COVID-19 economic response measures.

Entity
Australian Taxation Office
Contact

Please direct enquiries through our contact page.

Published: Tuesday 15 March 2016
Published

The audit objective was to assess the effectiveness of the selected entities:

  • management of the delivery of projects awarded funding under four programmes where ANAO has previously audited the application assessment and selection processes; and
  • development and implementation of evaluation strategies for each of those programmes.
Entity
Department of Infrastructure and Regional Development; Department of Industry and Science; Department of Social Services
Contact

Please direct enquiries relating to reports through our contact page.

Published: Tuesday 18 June 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Veterans’ Affairs’ and the Department of Defence’s administration of the Australian Government’s $55 million support package announced in the May 2010 Budget for former F-111 fuel tank maintenance workers and their families. The audit examined the implementation of the 14 agreed recommendations in the Government Response to the 2009 Parliamentary Inquiry into the F-111 deseal/reseal issues, which formed the basis of the May 2010, F-111 support package.

Entity
Department of Veterans' Affairs; Department of Defence
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 6 December 2018
Published

The objective of this audit was to assess whether Human Services has an effective high-level compliance strategy for administered payments made under the Centrelink and Medicare programs. 

Entity
Department of Human Services
Contact

Please direct enquiries through our contact page.

Published: Thursday 25 September 2014
Published

The objective of the audit is to assess the effectiveness of the Department of the Prime Minister and Cabinet’s implementation of food security initiatives for remote Indigenous communities.

Entity
Department of the Prime Minister and Cabinet
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 1 May 2024
Published

The objective of this audit was to assess the effectiveness of NBN Co Limited’s (NBN Co’s) strategies to manage its transition from building to operating the national broadband network.

Entity
NBN Co Limited
Contact

Please direct enquiries through our contact page.

Published: Thursday 23 April 2015
Published

The objective of the audit was to assess the effectiveness of the Department of Employment’s administration of the Fair Entitlements Guarantee.

Entity
Department of Employment
Contact

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Published: Wednesday 7 February 2024
Published

The objective of this audit was to assess the efficiency of the Department of Foreign Affairs and Trade’s delivery of passport services through the Australian Passport Office.

Entity
Australian Trade and Investment Commission; Department of Finance; Department of Foreign Affairs and Trade
Contact

Please direct enquiries through our contact page.

Published: Monday 13 September 2021
Published

The objective of this audit was to examine the effectiveness of the Department of Defence's administration of contractual obligations relating to the Defence Industry Security Program.

Entity
Department of Defence
Contact

Please direct enquiries through our contact page.

Published: Thursday 25 June 2009
Published

The objective of the audit was to examine if AFMA is effectively undertaking its regulatory compliance responsibilities in respect of domestic fishing in Commonwealth fisheries. Particular emphasis was
given to:

  • the licensing of fishers and related transaction processing;
  • the management of fishing quota by concession holders and AFMA; AFMA's domestic compliance monitoring and
  • enforcement activities; and the governance arrangement for domestic fishing compliance.
Entity
Australian Fisheries Management Authority
Published: Wednesday 30 October 2024
Published

The Australian National Audit Office, in partnership with the Australian Capital Territory Audit Office hosted the 12th Meeting of the Pacific Association of Supreme Audit Institution’s (PASAI) Regional Working Group on Environmental Auditing. The meeting was held from 17-19 September 2024 in Canberra, Australia.

Contact

For any enquiries, please contact External.Relations@anao.gov.au

Published: Tuesday 28 May 2024
Published

The objective of this audit was to assess the effectiveness of the National Indigenous Australians Agency’s (NIAA’s) processes to design and transition to a new remote employment program.

Entity
National Indigenous Australians Agency
Contact

Please direct enquiries through our contact page.

Published: Wednesday 14 June 2023
Published

The objective of this audit was to examine whether procurements of office furniture have been consistent with the Commonwealth Procurement Rules and are achieved value for money.

Entity
Department of Home Affairs; Services Australia
Contact

Please direct enquiries through our contact page.

Published: Wednesday 22 June 2005
Published

A Health Care Card (HCC) is one of three types of concession cards issued by Centrelink for the Australian Government. The objectives of the audit were to assess: the effectiveness of whole of government approaches to administering HCCs by FaCS, Centrelink, Health and HIC; the adequacy ofperformance information relating to HCCs, including monitoring the use of the card and its budgetary impact, as well as the cost of administering HCCs; and the effectiveness of controls relating to the issue, maintenance and cancellation of the HCC; and to limit its incorrect or fraudulent use.

Entity
Health Insurance Commission; Department of Health and Ageing; Centrelink; Department of Family and Community Services
Published: Thursday 16 July 2020
Published

The objective of the audit was to examine whether strategic water procurements by the Department of Agriculture, Water and the Environment were conducted consistent with government policy, were supported by appropriate program design, were planned and executed appropriately, and achieved value for money.

Entity
Department of Agriculture, Water and the Environment
Contact

Please direct enquiries through our contact page.

Published: Thursday 5 June 1997
Published

The audit covered major program elements within the Department of Primary Industries and Energy and Environment Australia that are managed:

  • directly by DPIE or Environment Australia;
  • through the One-Stop-Shop project assessment process administered by the States/Territories; or
  • by non-government organisations.

The purpose of the audit was to examine and benchmark the administrative processes established for these programs. The primary focus of the audit was to draw on the best elements of past practice (particularly in relation to programs involving the One-Stop-Shop) and highlight any shortcomings so that the risks to program effectiveness and accountability could be addressed in the implementation of the Natural Heritage Trust.

Entity
Across Agency
Updated: Monday 13 January 2025
Updated

The Performance Audit Services Group (PASG) volume of the ANAO Audit Manual applies to the performance audit activity performed by PASG in collaboration with the Systems Assurance and Data Analytics (SADA) group. Relevant policies and guidance from the PASG volume are also applied to assurance reviews performed by PASG. Policies and guidance in the PASG volume address the planning, execution and reporting stages of the performance audit process.

Contact

Please direct enquiries through our contact page.

Published: Thursday 30 April 2020
Published

The objective of this audit was to assess the effectiveness of grant program management by the Australian Renewable Energy Agency (ARENA).

Entity
Australian Renewable Energy Agency (ARENA)
Contact

Please direct enquiries through our contact page.

Published: Thursday 4 June 2020
Published

The objective of this audit was to assess whether the Commonwealth Scientific and Industrial Research Organisation (CSIRO) designed and is implementing its property investment strategy in a way that is delivering the intended benefits, and how any lessons learned are being reflected in a new strategy that is being developed.

Entity
Commonwealth Scientific and Industrial Research Organisation (CSIRO)
Contact

Please direct enquiries through our contact page.

Published: Thursday 25 June 2015
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office’s administration of capital gains tax for individual and small business taxpayers.

Entity
Australian Taxation Office
Contact

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Published: Tuesday 21 April 2015
Published

The audit objective was to examine Defence’s administration of Materiel Sustainment Agreements (MSAs) and the contribution made by MSAs to the effective sustainment of specialist military equipment.

Entity
Department of Defence; Defence Materiel Organisation
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 27 March 2024
Published

The objective of this audit was to assess whether the design and implementation of the Australian Apprenticeships Incentive System by the Department of Employment and Workplace Relations is effective.

Entity
Department of Employment and Workplace Relations
Contact

Please direct enquiries through our contact page.

Published: Thursday 14 October 2004
Published

This audit focused on the implementation of the Revised Government Foreign Exchange Risk Management Policy. Overall, the audit found the implementation of the Revised Policy with all CAC Act entities was not complete and important elements of the Revised Policy have not been adequately implemented. ANAO made five recommendations aimed at improving the compliance of GGS entities with the revised Policy, central agency consideration of entities' requests for exemption and enhancing the reporting made to Government. Finance and other entities agreed with all the recommendations.

Entity
Department of Finance and Administration
Published: Thursday 28 June 2007
Published

This is the first of two audit reports concerning the Tax Office's administration of SMSFs pursuant to the provisions of the Superannuation Industry (Supervision) Act 1993.
This audit report examines the efficiency and effectiveness of the Tax Office's approach to regulating and registering self managed superannuation funds. Specifically the ANAO examined the:

  • Environment in which SMSFs operate, including the Tax Office's regulatory roles and responsibilities;
  • Tax Office's governance of its SMSF regulatory role; and
  • Systems, processes and controls the Tax Office uses to register SMSFs, and enforce the lodgement of fund income tax and regulatory returns.
Entity
Australian Taxation Office
Published: Thursday 13 June 2002
Published

The objective of the audit was to determine whether DIMIA's workforce planning systems are effectively supporting human resource management practices, which contribute to the efficient and effective achievement of project outcomes.

Entity
Department of Immigration and Multicultural And Indigenous Affairs
Published: Friday 22 January 2021
Published

The audit objective was to assess the effectiveness of the administration of the National Housing Finance and Investment Corporation (NHFIC).

Entity
National Housing Finance and Investment Corporation
Contact

Please direct enquiries through our contact page.

Published: Friday 9 July 2021
Published

An Audit Committee Chairs Forum was held on Friday, 9 July 2021. It was both an in-person and virtual event. 

The text on this page is the communique from the forum. 

Contact

Please direct enquiries through our contact page.

Published: Thursday 27 November 2014
Published

The objective of the audit was to assess the effectiveness of the design and conduct of the third and fourth funding rounds of the Regional Development Australia Fund.

Entity
Department of Infrastructure and Regional Development
Contact

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Published: Thursday 7 February 2008
Published

The objective of this audit was to assess and report on the administration of the regional delivery of NHT 2 and the NAP.

The scope of the audit encompassed both Environment and DAFF, including the Joint Team of staff from both departments working together under a common management structure for the delivery of both programs. The audit focused on:

  • the implementation of the regional delivery arrangements;
  • governance and financial management for regional delivery; and
  • monitoring, evaluation and reporting on the programs' performance.
Entity
Department of the Environment, Water, Heritage and the Arts; Department of Agriculture, Fisheries and Forestry
Published: Thursday 5 February 2015
Published

The objective of the audit was to assess the Australian Customs and Border Protection Service's administration of the Tariff Concession System.

Entity
Australian Customs and Border Protection Service
Contact

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Published: Monday 12 November 2018
Published

The objective of this audit was to assess the effectiveness of the Department of Education and Training’s design and implementation of the Vocational Education and Training (VET) Student Loans program.

Entity
Department of Education and Training
Contact

Please direct enquiries through our contact page.

Published: Wednesday 23 October 2024
Published

The objective of the audit was to assess the effectiveness of the Department of Health and Aged Care’s fraud control arrangements, with a specific focus on the Indigenous Australians’ Health Programme.

Entity
Department of Health and Aged Care
Contact

Please direct enquiries through our contact page.

Published: Thursday 1 December 2005
Published

The objective of this audit was to assess the effectiveness of the actions taken by AQIS and BA to strengthen the administration of quarantine. The audit focussed on progress in implementing the recommendations from the previous ANAO audit, and recommendations made in the JCPAA's inquiry. (The audit did not address four JCPAA recommendations that were either not supported by the Government, or were policy matters for the Government to consider. See Appendix 1.)

Entity
Department of Agriculture Fisheries and Forestry; Biosecurity Australia
Published: Thursday 1 August 2019
Published

The objective of this audit was to assess the effectiveness of the Australian Research Council’s (ARC’s) administration of the National Competitive Grants Program (NCGP).

Entity
Australian Research Council
Contact

Please direct enquiries through our contact page.

Published: Friday 20 December 1996
Published

The purpose of this audit was to assess the Department of Social Security's approach to customer service against a recognised good practice methodology, and to identify opportunities for DSS to improve the quality of its customer service, its administrative effectiveness and its overall performance. The ANAO's intention was to identify opportunities to improve customer focus, particularly for those aspects of DSS's administration impacting on customer service. The audit criteria included: customer service environment; human resource management practices; communication with customers; customer-friendly approaches; and systematic approaches to continuous improvement.

Entity
Department of Social Security
Published: Friday 3 February 2017
Published

The audit objective was to assess whether the Department of the Prime Minister and Cabinet has effectively established and implemented the Indigenous Advancement Strategy to achieve the outcomes desired by government.

Please note: Aboriginal and Torres Strait Islander people should be aware that this website may contain images of deceased people.

Entity
Department of the Prime Minister and Cabinet
Contact

Please direct enquiries relating to reports through our contact page

Published: Wednesday 3 June 2015
Published

The audit objective was to assess the effectiveness of the Department of Veterans’ Affairs administration of the Repatriation Transport Scheme.

Entity
Department of Veterans' Affairs
Contact

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Published: Thursday 24 October 2019
Published

This is the second e-newsletter of the Commonwealth Auditors General Group. These e-newsletters are a genuine effort to share experiences, challenges and engage in thought-provoking discussions on topics which are common to the fifty-three member countries of the Commonwealth.

Contact

If you have any thoughts on future technical content which you would like to propose, please contact international@nao.gsi.gov.uk

Published: Tuesday 6 December 2005
Published

The objective of this audit was to assess the Private Health Insurance Administration Council's (PHIAC's) administrative effectiveness as a regulator of private health insurance. In making this assessment, the Australian National Audit Office (ANAO) addressed the following criteria: whether PHIAC monitored compliance with its legislative requirements and analysed related data; whether PHIAC addressed and managed non-compliance with its legislative requirements; and whether PHIAC's governance and organisation supported the performance of its legislative functions. Although the Department of Health and Ageing (Health) also has a role in the regulation of the private health insurance industry under the National Health Act 1953 (Health Act), Health's regulatory activities were outside the scope of this audit.

Entity
Private Health Insurance Administration Council
Published: Wednesday 22 December 1999
Published

The audit reviewed the operations of the Bureau of Meteorology. The Bureau's functions include the taking and recording of meteorological observations and other observations required for the purposes of meteorology; the forecasting of weather and of the state of the atmosphere; the issue of warnings of weather conditions likely to endanger life or property; the supply, publication and promotion of meteorological information; and cooperation with international meteorological agencies in relation to the functions just listed. The objectives of the audit were to:

  • use national and international benchmarks to evaluate the Bureau's performance in terms of timeliness, cost and quality of weather services to meet the needs of clients; and
  • assess how well the Bureau is placed in measuring its outputs/outcomes within the context of the Accrual Budgeting Framework.
Entity
Department of the Environment and Heritage
Published: Thursday 6 July 2023
Published

The ANAO Corporate Plan 2023–24 outlines how we intend to deliver against our purpose over the next four years (2023–24 to 2026–27). The corporate plan is the ANAO’s primary planning document – it outlines our purpose; the dynamic environment in which we operate; our commitment to building capability; and the priorities, activities and performance measures by which we will be held to account. The corporate plan is complemented by the annual audit work program, which reflects the ANAO’s audit strategy for the coming year.

This corporate plan was updated on 26 March 2024:

  • organisational structure changes — ‘Professional Services and Relationships Group’ to ‘Professional Services Group’
  • Measure 3 — change type from ‘Efficiency / Qualitative’ to ‘Efficiency / Quantitative’
  • Measure 15, reporting mechanism 4 — replaced text to reflect updated JCPAA feedback process
  • Measure 16, reporting mechanism 3 — replaced references to ‘insights’ with ‘lessons’
Contact

Please direct enquiries through our contact page.

Published: Wednesday 28 June 2023
Published

The objective of the audit was to assess the effectiveness of the NDIA’s management of assistance with daily life supports.

Entity
National Disability Insurance Agency
Contact

Please direct enquiries through our contact page.

Published: Tuesday 25 June 2019
Published

The objective of this audit was to examine the effectiveness of the National Disability Insurance Agency’s (NDIA) fraud control program and its compliance with the Commonwealth Fraud Control Framework.

Entity
National Disability Insurance Agency
Contact

Please direct enquiries through our contact page.

Published: Monday 8 July 2024
Published

The ANAO Corporate Plan 2024–25 updates the previous corporate plan and outlines how we intend to deliver against our purpose over the next four years (2024–25 to 2027–28). The corporate plan is the ANAO’s primary planning document — it outlines our purpose; the dynamic environment in which we operate; our commitment to building capability; and the priorities, activities and performance measures by which we will be held to account.

Contact

Please direct enquiries through our contact page.

Published: Monday 27 August 2007
Published

Mr Ian McPhee - Auditor-General for Australia, presented at the Australian Corporate Lawyers Association (ACT Division) Conference

Published: Friday 11 May 2018
Published

The objective of the audit was to assess the effectiveness of the Australian Government’s personnel security arrangements for mitigating insider threats.

Entity
Across Entities
Contact

Please direct enquiries through our contact page.

Published: Thursday 4 June 2015
Published

The objective of the audit was to assess the effectiveness of the award of funding under the first round of the Safer Streets programme.

Entity
Attorney-General's Department
Contact

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Published: Thursday 14 February 2008
Published

The objective of this performance audit was to assess the effectiveness of the administration of grants made to the ARTC. The audit involved an examination of DOTARS' administration of the grant funding approved for, and paid to, the ARTC (in respect of both the grants paid for projects approved under legislation and the three special grants). It also involved consideration of the role of Finance and the Department of the Prime Minister and Cabinet (PM&C) in advising on the special grant funding and (in respect of Finance) the payment and reporting arrangements for the grants. The audit was conducted under Section 18 of the Auditor-General Act 1997.

Entity
Department of Infrastructure, Transport, Regional Development and Local Government
Published: Wednesday 24 November 2021
Published

The objective of the audit was to examine the Department of Agriculture, Water and the Environment’s effectiveness in implementing the Regional Land Partnerships program.

Entity
Department of Agriculture, Water and the Environment
Contact

Please direct enquiries through our contact page.

Published: Thursday 28 April 2022
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office's activities in addressing Superannuation Guarantee non-compliance.

Entity
Australian Taxation Office
Contact

Please direct enquiries through our contact page.

Published: Tuesday 8 June 2021
Published

The objective of the audit was to assess the effectiveness of the Australian Federal Police’s framework to ensure the lawful exercise of powers in accordance with applicable legislation.

Entity
Australian Federal Police
Contact

Please direct enquiries through our contact page.

Published: Tuesday 23 November 2004
Published

The audit examined the financial management of all Special Appropriations in the period 1998-99 to 2002-03, with the exception of those related to Special Accounts and those administered by Government Business Enterprises. The audit objectives were to: identity all Special Appropriations and ascertain which entities are responsible for their financial management and reporting; and assess entities' financial management and reporting of Special Appropriations against the Commonwealth's financial management and reporting frameworks.

Entity
Across Entities
Published: Friday 24 June 2022
Published

The audit objective was to examine whether the design and conduct of the procurement process for delivery partners for the Entrepreneurs’ Programme complied with the Commonwealth Procurement Rules, and whether the signed contracts are being appropriately managed.

Entity
Department of Industry, Science, Energy and Resources
Contact

Please direct enquiries through our contact page.

Published: Monday 27 March 2023
Published

The objective of this audit was to assess the effectiveness of the Department of Home Affairs' management of family-related visas.

Entity
Department of Home Affairs
Contact

Please direct enquiries through our contact page.

Published: Tuesday 20 December 2016
Published

The objective of the audit was to assess the effectiveness of the design and administration of the VET FEE-HELP scheme.

Entity
Department of Education and Training; Australian Skills Quality Authority; Australian Competition and Consumer Commission;
Contact

Please direct enquiries relating to reports through our contact page.

Published: Monday 31 August 2020
Published

The objective of this audit was to assess the extent to which entities’ establishment and use of ICT related procurement panels and arrangements supported the achievement of value for money outcomes.

Entity
Across Entities
Contact

Please direct enquiries through our contact page.

Published: Tuesday 11 March 2025
Published

The objective of the Risk Framework and associated programs of risk management activities is to support effective risk management across all ANAO operations.

Contact

Any queries about risk management in the ANAO should be directed to the Senior Director Governance, Corporate Management Group, through our contact page.

Published: Thursday 20 May 2021
Published

The objective of the audit was to assess the effectiveness to date of the Department of Defence’s implementation of its Pathway to Change — Evolving Defence Culture 2017–2022 cultural reform strategy.

Entity
Department of Defence
Contact

Please direct enquiries through our contact page.

Published: Tuesday 27 November 2012
Published

The objective of this audit was to assess the efficiency and effectiveness of the establishment, implementation and administration of the quarantined heritage component of the Local Jobs stream of the Jobs Fund. A particular focus was on the establishment of program objectives and the extent to which approved grants have demonstrably contributed to the cost-effective achievement of those objectives. The audit approach has been influenced by recent audits of grants administration which have emphasised the importance of transparent and accountable grant decision-making processes to the cost effective achievement of stated program objectives, and having regard for recent government decisions to enhance the framework applying to the administration of grants.

Entity
Department of Sustainability, Environment, Water, Population and Communities
Published: Wednesday 28 June 2023
Published

This audit examined the effectiveness of the National Archives of Australia’s implementation of the Building Trust policy and selected entities’ management of information assets (records, information and data).

Entity
Australian National Maritime Museum; National Archives of Australia; Department of the Prime Minister and Cabinet
Contact

Please direct enquiries through our contact page.

Published: Monday 15 August 2022
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office’s engagement with tax practitioners in achieving efficient and effective taxation and superannuation systems.

Entity
Australian Taxation Office
Contact

Please direct enquiries through our contact page.

Published: Monday 17 February 2025
Published

The objective of this audit was to assess the efficiency and effectiveness of Australian Human Rights Commission’s handling of complaints.

Entity
Australian Human Rights Commission
Contact

Please direct enquiries through our contact page.

Published: Thursday 28 April 2016
Published

The objective of the audit was to assess the Department of Agriculture and Water Resources' establishment and administration of the Farm Finance and Drought Concessional Loans programs.

Entity
Department of Agriculture and Water Resources
Contact

Please direct enquiries relating to reports through our contact page.

Published: Monday 28 June 2021
Published

The objective of this audit was to assess the effectiveness of the administration of the commuter car park projects within the Urban Congestion Fund.

Entity
Department of Infrastructure, Transport, Regional Development and Communications
Contact

Please direct enquiries through our contact page.

Published: Wednesday 20 February 2019
Published

The objective of the audit was to assess the effectiveness of arrangements for monitoring, evaluating and reporting progress towards Closing the Gap in Aboriginal and Torres Strait Islander disadvantage.

Entity
Department of the Prime Minister and Cabinet; Productivity Commission
Contact

Please direct enquiries through our contact page.

Published: Thursday 12 May 2022
Published

The objective of the audit was to assess the effectiveness of administration of physical security in the revised Protective Security Policy Framework.

Entity
Attorney-General’s Department; Services Australia; Department of Social Services
Contact

Please direct enquiries through our contact page.

Published: Tuesday 26 June 2007
Published

The objective of the audit was to assess the effectiveness of procedures and processes used by DEST and the ATO to record HECS–HELP student loans. To achieve this, the ANAO assessed the performance of DEST and the ATO against three criteria as follows:

  • DEST monitored student contributions set by higher education providers for consistency with Australian Government policy;
  • DEST paid HECS–HELP advance payments to higher education providers based on sound estimates, and recorded, reconciled and reported these payments; and
  • the ATO has established procedures and processes to correctly record HECS–HELP loans against student tax records.
Entity
NO-DEPTS-LISTED
Published: Wednesday 23 April 2008
Published

The objective of the audit was to review the effectiveness of the department's administration of the PSPI. To achieve this, the ANAO considered the department's program planning and design, service delivery arrangements and monitoring, review and reporting activities. The decision which resulted in the replacement of ASSPA with PSPI was a policy decision of the Government and, thus, was beyond the scope of this audit.

Entity
Department of Education, Employment and Workplace Relations
Published: Thursday 22 April 2010
Published

The audit scope covered the management of the AusLink R2R Standard Program and the AusLink R2R Supplementary Program. The scope did not include management of the Nation Building Roads to Recovery Program, which has only recently commenced. The audit objectives were to:

  • assess the effectiveness of the management of the AusLink Roads to Recovery Program;
  • assess the delivery of the program and management of the funding, including the extent to which the program has provided additional (rather than substitute) funding for land transport infrastructure; and
  • identify opportunities for improvements to the management of the program.
Entity
Department of Infrastructure, Transport, Regional Development and Local Government
Published: Monday 4 April 2022
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office's administration of the JobKeeper scheme.

Entity
Department of the Treasury; Australian Taxation Office (ATO)
Contact

Please direct enquiries through our contact page.

Published: Wednesday 18 December 2019
Published

The audit assessed the effectiveness of the rural research and development corporations’ management of probity.

Entity
Across Entities
Contact

Please direct enquiries through our contact page.

Published: Monday 28 August 2023
Published

The objective of the audit was to assess the effectiveness of the department’s management of non-compliance with the Therapeutic Goods Act 1989 for unapproved therapeutic goods.

Entity
Department of Health and Aged Care
Contact

Please direct enquiries through our contact page.

Published: Tuesday 11 June 2024
Published

The objective of this audit was to examine the effectiveness of DAFF’s administration of the Digital Services to Take Farmers to Markets (TFTM) program.

Entity
Department of Agriculture, Fisheries and Forestry
Contact

Please direct enquiries through our contact page.

Published: Thursday 25 November 2021
Published

The objective of the audit was to assess the effectiveness of Industry Innovation and Science Australia's, the Department of Industry, Science, Energy and Resources', and the Australian Taxation Office's administration of the Research and Development Tax Incentive program.

Entity
Australian Taxation Office; Industry Innovation and Science Australia; Department of Industry, Science, Energy and Resources
Contact

Please direct enquiries through our contact page.

Updated: Tuesday 13 August 2024
Updated

The objective of the Risk Framework and associated programs of risk management activities is to support effective risk management across all ANAO operations.

Contact

Any queries about risk management in the ANAO should be directed to the Senior Executive Director, Corporate Management Group through our contact page.

Published: Monday 19 December 2016
Published

The audit objective was to assess the effectiveness of the design and implementation of round two of the National Stronger Regions Fund.

Entity
Department of Infrastructure and Regional Development
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 29 November 2018
Published

The objective of this audit was to examine if Social Services and Human Services drive improvements in the Disability Support Pension program using data and information from multiple sources, including agreed Auditor-General and parliamentary committee recommendations. 

Entity
Department of Human Services; Department of Social Services
Contact

Please direct enquiries through our contact page.

Published: Tuesday 30 March 2004
Published

The Australian Customs Service (Customs) is responsible for managing the integrity of Australia's border. The Australian maritime border is the 200 nautical mile Exclusive Economic Zone (EEZ) around Australia's 37 000 kilometre coastline. The National Marine Unit (NMU) contributes to customs' Civil Maritime Surveillance and Response program. It has eight 35 - metre Bay Class vessels (known as Australian Customs Vessels or ACVs) that are capable of maintaining a strategic presence around the Australian coast. The audit examined the administrative effectiveness of the NMU's surveillance and response operations. Particular emphasis was given to the following areas:

  • strategic and tactical taskings;
  • crew operations;
  • crew training;
  • asset management; and
  • governance arrangements.
Entity
Australian Customs Service
Published: Friday 21 December 2001
Published

This benchmarking study surveyed the roles and functions of CFOs from 15 Commonwealth organisations in 2000-2001. It also involved the CFOs providing self-assessments in response to questions about their role, responsibilities, priorities and challenges. In particular the study sought to identify: ·

  • the skills, qualifications and experience of Commonwealth CFOs; ·
  • the CFOs perceptions of their roles, responsibilities and priorities, and how these may have changed in relation to previous studies and available Andersen Global Best Practices (from the Andersen Global Best Practices® knowledge base); and ·
  • how Commonwealth CFOs viewed and used information technology to achieve their financial management objectives.
Entity
Across Agency
Published: Tuesday 10 November 2015
Published

The audit objective was to assess the effectiveness of the Department of the Environment’s and the Australian Customs and Border Protection Service’s management of compliance with the wildlife trade regulations under Part 13A of the Environment Protection and Biodiversity Conservation Act 1999.

Entity
Department of the Environment; Department of Immigration and Border Protection
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 31 October 2024
Published

The objective of the audit was to examine whether the procurements that Department of Foreign Affairs and Trade conducts through its Australian Passport Office are complying with the Commonwealth Procurement Rules and demonstrating the achievement of value for money.

Entity
Department of Foreign Affairs and Trade
Contact

Please direct enquiries through our contact page.

Published: Wednesday 20 November 2024
Published

The audit objective was to examine whether the selected entities have implemented a selection of agreed parliamentary committee and Auditor-General recommendations.

Entity
Indigenous Business Australia; National Indigenous Australians Agency
Contact

Please direct enquiries through our contact page.

Published: Thursday 9 November 2006
Published

The objective of this audit was to assess DAFF's management of the contractual arrangements in place to deliver the National Food Industry Strategy. The audit assessed: implementation of the Strategy; financial management;assessment and selection of grants and projects; management of grants and projects; monitoring and verification of contract services; and performance management. The Australian National Audit Office (ANAO) examined a number of FIG applications and projects, one food centre of excellence and a major project under the Food Market Development programme. The audit did not examine the Food Chain programme or DAFF's administration of the Strategy's government-to-government activities.

Entity
NO-DEPTS-LISTED
Published: Wednesday 8 July 2015
Published

The objective of the audit was to assess the effectiveness of the administration of procurement initiatives to support opportunities for Indigenous Australians.

Entity
Department of Defence; Australian Taxation Office; Department of Human Services; Department of Employment; Department of Industry and Science; and Department of Education and Training
Contact

Please direct enquiries through our contact page.

Published: Wednesday 22 May 2024
Published

The objective of this audit was to assess the effectiveness of the design and award of funding for Round 6 of the Mobile Black Spot Program.

Entity
Department of Infrastructure, Transport, Regional Development, Communications and the Arts
Contact

Please direct enquiries through our contact page.

Published: Thursday 5 May 2016
Published

The audit objective was to assess the effectiveness of the Department of Veterans' Affairs and Department of Defence's administration of rehabilitation services under the Military Rehabilitation and Compensation Act 2004.

Entity
Department of Defence; Department of Veterans' Affairs
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 15 August 2013
Published

The objective of the audit was to assess the adequacy of Defence’s processes, including compliance with the Financial Management and Accountability Act 1997 (FMA Act), the Financial Management and Accountability Regulations 1997 (FMA Regulations), and relevant Commonwealth and Defence procurement requirements, to select the capability solution recommended to the Government to satisfy the requirements of AIR 8000 Phase 2.

Entity
Department of Defence
Contact

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Published: Wednesday 5 November 2014
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office’s administration of annual compliance arrangements with large corporate taxpayers.

Entity
Australian Taxation Office
Contact

Please direct enquiries relating to reports through our contact page.

Published: Thursday 30 April 2015
Published

The objective of the audit was to assess the effectiveness of the Attorney-General’s Department’s administration of the terms of the Natural Disaster Relief and Recovery Arrangements Ministerial determination.

Entity
Attorney-General's Department; Emergency Management Australia
Contact

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Published: Tuesday 29 October 2002
Published

Pursuant to a request from the Senate Finance and Public Administration References Committee and the Auditor - General's response to the Committee, the objective of this performance audit was to examine and report on the selection of the preferred tenderer in the Health Group IT outsourcing process. In particular, the audit examined the circumstances surrounding OASITO's administration of the: - disclosure to a tenderer of information provided by other tenderers; - subsequent acceptance of a late re-pricing offer from a tenderer: and - advice to the decision- maker leading to the selection of the preferred tenderer. The audit focused particularly on assessing the administrative processes undertaken in the selection of the preferred tenderer for the Health Group. Audit emphasis was placed on the management of the probity aspects of the tender process, particularly in regard to events that occurred between June 1999, when the tenderers provided their penultimate pricing, and the selection of the preferred tenderer in September 1999.

Entity
Department of Finance and Administration